gleap-tickets - Pinkfish - AI Agents & Workflows for Getting Work Done

Server path: /gleap-tickets | Type: Application | PCID required: Yes

Tools

Tool	Description
`gleap_tickets_archive_all_tickets`	Archive all tickets matching a status and type.
`gleap_tickets_archive_ticket`	Archive a ticket
`gleap_tickets_create_ticket`	Create a new ticket
`gleap_tickets_create_tracker_ticket`	Create a tracker ticket
`gleap_tickets_delete_ticket`	Delete a ticket
`gleap_tickets_export_tickets`	Export tickets
`gleap_tickets_export_tickets_as_csv`	Export tickets
`gleap_tickets_find_duplicates`	Find duplicate feature requests
`gleap_tickets_find_tickets_by_session_query`	Find tickets by session query
`gleap_tickets_find_tracker_tickets`	Find tracker tickets
`gleap_tickets_generate_draft_reply`	Generate AI draft reply
`gleap_tickets_generate_tracker_ticket_data`	Generate tracker ticket data with AI
`gleap_tickets_get_activity_logs_for_ticket`	Get activity logs for a ticket
`gleap_tickets_get_console_logs_for_ticket`	Get console logs for a ticket
`gleap_tickets_get_network_logs_for_ticket`	Get network logs for a ticket
`gleap_tickets_get_notification_ticket`	Get notification ticket
`gleap_tickets_get_replay_for_ticket`	Get network logs for a ticket
`gleap_tickets_get_ticket`	Get a ticket
`gleap_tickets_get_ticket_count`	Get ticket count
`gleap_tickets_get_ticket_export_fields`	GET /tickets/export-fields
`gleap_tickets_get_tickets`	Get all tickets
`gleap_tickets_indicate_user_typing`	Indicate user typing
`gleap_tickets_indicate_user_viewing`	Indicate user viewing
`gleap_tickets_link_ticket`	Link a ticket
`gleap_tickets_merge_duplicate_group`	Merge a duplicate group
`gleap_tickets_merge_tickets`	Merge multiple tickets into one
`gleap_tickets_run_workflow`	Run workflow
`gleap_tickets_search_for_tickets`	Search for tickets
`gleap_tickets_search_for_tickets_extended`	Search for tickets
`gleap_tickets_send_ticket_to_integration`	Send ticket to integration
`gleap_tickets_send_ticket_transcript`	Send ticket conversation transcript to multiple emails
`gleap_tickets_snooze_ticket`	Snooze a ticket
`gleap_tickets_unarchive_ticket`	Unarchive a ticket
`gleap_tickets_unlink_ticket`	Unlink a ticket
`gleap_tickets_update_ticket`	Update a ticket
`gleap_tickets_vote_for_ticket`	Vote for ticket

gleap_tickets_archive_all_tickets

Archive all tickets matching a status and type. Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`status`	string	Yes	—	The status value
`type`	string	Yes	—	The type value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "status": {
      "type": "string",
      "description": "The status value"
    },
    "type": {
      "type": "string",
      "description": "The type value"
    }
  },
  "required": [
    "PCID",
    "project",
    "status",
    "type"
  ]
}

gleap_tickets_archive_ticket

Archive a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_create_ticket

Create a new ticket Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`actionLog`	object	No	—	Action Log
`aiSummary`	string	No	—	Ai Summary
`aiSupportSummary`	string	No	—	Ai Support Summary
`archived`	boolean	No	—	The archived value
`archivedAt`	string	No	—	Archived At
`attachments`	object[]	No	—	The attachments value
`attributes`	object	No	—	The attributes value
`bot`	object	No	—	The bot value
`botId`	string	No	—	Bot Id
`bugId`	number	No	—	Bug Id
`channel`	object	No	—	The channel value
`consoleLog`	object	No	—	Console Log
`content`	object	No	—	The content value
`conversationClosed`	boolean	No	—	Conversation Closed
`conversationRating`	number	No	—	Conversation Rating
`customData`	object	No	—	Custom Data
`customEventLog`	object	No	—	Custom Event Log
`description`	string	No	—	The description value
`disabled`	boolean	No	—	The disabled value
`dueDate`	object	No	—	Due Date
`duplicateOf`	string	No	—	Duplicate Of
`duplicatesCount`	number	No	—	Duplicates Count
`emailRefs`	any[]	No	—	Email Refs
`faqSuggested`	boolean	No	—	Faq Suggested
`firstAssignmentAt`	string	No	—	First Assignment At
`form`	object	No	—	The form value
`formData`	object	No	—	Form Data
`fromData`	object	No	—	From Data
`generatingReplay`	boolean	No	—	Generating Replay
`generatingScreenshot`	boolean	No	—	Generating Screenshot
`hasAgentReply`	boolean	No	—	Has Agent Reply
`hasWebReplay`	boolean	No	—	Has Web Replay
`hidden`	boolean	No	—	The hidden value
`imageUrl`	string	No	—	Image Url
`integrations`	object	No	—	Construct a type with a set of properties K of type T
`isManualStart`	boolean	No	—	Is Manual Start
`isSilent`	boolean	No	—	Is Silent
`isSpam`	boolean	No	—	Is Spam
`lastNotification`	string	No	—	Last Notification
`lastResponse`	object	No	—	Last Response
`latestComment`	string	No	—	Latest Comment
`latestPublicComment`	string	No	—	Latest Public Comment
`lexorank`	string	No	—	The lexorank value
`linkedTickets`	string[]	No	—	Linked Tickets
`manuallyAdded`	boolean	No	—	Manually Added
`mentions`	string[]	No	—	The mentions value
`metaData`	object	No	—	Meta Data
`needInitialPush`	boolean	No	—	Need Initial Push
`networkLogs`	object	No	—	Network Logs
`noHumanInteraction`	boolean	No	—	No Human Interaction
`notificationsUnread`	boolean	No	—	Notifications Unread
`organisation`	string	No	—	The organisation value
`originalEmailContent`	string	No	—	Original Email Content
`outbound`	string	No	—	The outbound value
`plainContent`	string	No	—	Plain Content
`preventAutoReply`	boolean	No	—	Prevent Auto Reply
`priority`	string	No	—	The priority value
`processingTeam`	string	No	—	Processing Team
`processingUser`	string	No	—	Processing User
`queued`	boolean	No	—	The queued value
`queuedAt`	string	No	—	Queued At
`replay`	object	No	—	The replay value
`replayDataUrl`	string	No	—	Replay Data Url
`replayLive`	boolean	No	—	Replay Live
`replayRenderingFailed`	boolean	No	—	Replay Rendering Failed
`replayRenderingStartedAt`	string	No	—	Replay Rendering Started At
`replayStartDate`	string	No	—	Replay Start Date
`replayUrl`	string	No	—	Replay Url
`score`	number	No	—	The score value
`screenRecordingUrl`	string	No	—	Screen Recording Url
`screenshotBroke`	string	No	—	Screenshot Broke
`screenshotDataUrl`	object	No	—	Screenshot Data Url
`screenshotLive`	boolean	No	—	Screenshot Live
`screenshotRenderingFailed`	boolean	No	—	Screenshot Rendering Failed
`screenshotUrl`	string	No	—	Screenshot Url
`secretShareToken`	string	No	—	Secret Share Token
`sentiment`	string	No	—	The sentiment value
`session`	object	No	—	The session value
`sessionNotificationsUnread`	boolean	No	—	Session Notifications Unread
`sessions`	any[]	No	—	The sessions value
`shareToken`	string	No	—	Share Token
`slaBreached`	boolean	No	—	Sla Breached
`snoozed`	boolean	No	—	The snoozed value
`snoozedUntil`	string	null	No	—	Snoozed Until
`status`	string	No	—	The status value
`tags`	string[]	No	—	The tags value
`title`	string	No	—	The title value
`type`	string	No	—	The type value
`upvotes`	object[]	No	—	The upvotes value
`upvotesCount`	number	No	—	Upvotes Count

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "actionLog": {
      "description": "Action Log"
    },
    "aiSummary": {
      "type": "string",
      "description": "Ai Summary"
    },
    "aiSupportSummary": {
      "type": "string",
      "description": "Ai Support Summary"
    },
    "archived": {
      "type": "boolean",
      "description": "The archived value"
    },
    "archivedAt": {
      "type": "string",
      "description": "Archived At"
    },
    "attachments": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "url": {
            "type": "string",
            "description": "The url value"
          },
          "type": {
            "type": "string",
            "description": "The type value"
          }
        },
        "required": [
          "name",
          "url"
        ]
      },
      "description": "The attachments value"
    },
    "attributes": {
      "description": "The attributes value"
    },
    "bot": {
      "type": "object",
      "description": "The bot value",
      "properties": {
        "active": {
          "type": "boolean",
          "description": "The active value"
        },
        "currentBot": {
          "type": "string",
          "description": "Current Bot"
        },
        "currentActionFlow": {
          "type": "string",
          "description": "Current Action Flow"
        },
        "currentAction": {
          "type": "number",
          "description": "Current Action"
        },
        "forwardedToSupportAt": {
          "type": "string",
          "description": "Forwarded To Support At"
        },
        "kaiActive": {
          "type": "boolean",
          "description": "Kai Active"
        },
        "noAnswerFound": {
          "type": "boolean",
          "description": "No Answer Found"
        }
      }
    },
    "botId": {
      "type": "string",
      "description": "Bot Id"
    },
    "bugId": {
      "type": "number",
      "description": "Bug Id"
    },
    "channel": {
      "type": "object",
      "description": "The channel value",
      "properties": {
        "id": {
          "type": "string",
          "description": "The id value"
        },
        "type": {
          "type": "string",
          "description": "The type value"
        },
        "metaData": {
          "description": "Meta Data"
        }
      },
      "required": [
        "id"
      ]
    },
    "consoleLog": {
      "description": "Console Log"
    },
    "content": {
      "description": "The content value"
    },
    "conversationClosed": {
      "type": "boolean",
      "description": "Conversation Closed"
    },
    "conversationRating": {
      "type": "number",
      "description": "Conversation Rating"
    },
    "customData": {
      "description": "Custom Data"
    },
    "customEventLog": {
      "description": "Custom Event Log"
    },
    "description": {
      "type": "string",
      "description": "The description value"
    },
    "disabled": {
      "type": "boolean",
      "description": "The disabled value"
    },
    "dueDate": {
      "description": "Due Date"
    },
    "duplicateOf": {
      "type": "string",
      "description": "Duplicate Of"
    },
    "duplicatesCount": {
      "type": "number",
      "description": "Duplicates Count"
    },
    "emailRefs": {
      "type": "array",
      "description": "Email Refs"
    },
    "faqSuggested": {
      "type": "boolean",
      "description": "Faq Suggested"
    },
    "firstAssignmentAt": {
      "type": "string",
      "description": "First Assignment At"
    },
    "form": {
      "description": "The form value"
    },
    "formData": {
      "description": "Form Data"
    },
    "fromData": {
      "description": "From Data"
    },
    "generatingReplay": {
      "type": "boolean",
      "description": "Generating Replay"
    },
    "generatingScreenshot": {
      "type": "boolean",
      "description": "Generating Screenshot"
    },
    "hasAgentReply": {
      "type": "boolean",
      "description": "Has Agent Reply"
    },
    "hasWebReplay": {
      "type": "boolean",
      "description": "Has Web Replay"
    },
    "hidden": {
      "type": "boolean",
      "description": "The hidden value"
    },
    "imageUrl": {
      "type": "string",
      "description": "Image Url"
    },
    "integrations": {
      "type": "object",
      "description": "Construct a type with a set of properties K of type T"
    },
    "isManualStart": {
      "type": "boolean",
      "description": "Is Manual Start"
    },
    "isSilent": {
      "type": "boolean",
      "description": "Is Silent"
    },
    "isSpam": {
      "type": "boolean",
      "description": "Is Spam"
    },
    "lastNotification": {
      "type": "string",
      "description": "Last Notification"
    },
    "lastResponse": {
      "type": "object",
      "description": "Last Response",
      "properties": {
        "contact": {
          "type": "string",
          "description": "The contact value"
        },
        "admin": {
          "type": "string",
          "description": "The admin value"
        }
      }
    },
    "latestComment": {
      "type": "string",
      "description": "Latest Comment"
    },
    "latestPublicComment": {
      "type": "string",
      "description": "Latest Public Comment"
    },
    "lexorank": {
      "type": "string",
      "description": "The lexorank value"
    },
    "linkedTickets": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Linked Tickets"
    },
    "manuallyAdded": {
      "type": "boolean",
      "description": "Manually Added"
    },
    "mentions": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "The mentions value"
    },
    "metaData": {
      "description": "Meta Data"
    },
    "needInitialPush": {
      "type": "boolean",
      "description": "Need Initial Push"
    },
    "networkLogs": {
      "description": "Network Logs"
    },
    "noHumanInteraction": {
      "type": "boolean",
      "description": "No Human Interaction"
    },
    "notificationsUnread": {
      "type": "boolean",
      "description": "Notifications Unread"
    },
    "organisation": {
      "type": "string",
      "description": "The organisation value"
    },
    "originalEmailContent": {
      "type": "string",
      "description": "Original Email Content"
    },
    "outbound": {
      "type": "string",
      "description": "The outbound value"
    },
    "plainContent": {
      "type": "string",
      "description": "Plain Content"
    },
    "preventAutoReply": {
      "type": "boolean",
      "description": "Prevent Auto Reply"
    },
    "priority": {
      "type": "string",
      "description": "The priority value",
      "enum": [
        "LOW",
        "MEDIUM",
        "HIGH"
      ]
    },
    "processingTeam": {
      "type": "string",
      "description": "Processing Team"
    },
    "processingUser": {
      "type": "string",
      "description": "Processing User"
    },
    "queued": {
      "type": "boolean",
      "description": "The queued value"
    },
    "queuedAt": {
      "type": "string",
      "description": "Queued At"
    },
    "replay": {
      "description": "The replay value"
    },
    "replayDataUrl": {
      "type": "string",
      "description": "Replay Data Url"
    },
    "replayLive": {
      "type": "boolean",
      "description": "Replay Live"
    },
    "replayRenderingFailed": {
      "type": "boolean",
      "description": "Replay Rendering Failed"
    },
    "replayRenderingStartedAt": {
      "type": "string",
      "description": "Replay Rendering Started At"
    },
    "replayStartDate": {
      "type": "string",
      "description": "Replay Start Date"
    },
    "replayUrl": {
      "type": "string",
      "description": "Replay Url"
    },
    "score": {
      "type": "number",
      "description": "The score value"
    },
    "screenRecordingUrl": {
      "type": "string",
      "description": "Screen Recording Url"
    },
    "screenshotBroke": {
      "type": "string",
      "description": "Screenshot Broke"
    },
    "screenshotDataUrl": {
      "description": "Screenshot Data Url"
    },
    "screenshotLive": {
      "type": "boolean",
      "description": "Screenshot Live"
    },
    "screenshotRenderingFailed": {
      "type": "boolean",
      "description": "Screenshot Rendering Failed"
    },
    "screenshotUrl": {
      "type": "string",
      "description": "Screenshot Url"
    },
    "secretShareToken": {
      "type": "string",
      "description": "Secret Share Token"
    },
    "sentiment": {
      "type": "string",
      "description": "The sentiment value",
      "enum": [
        "positive",
        "negative",
        "neutral"
      ]
    },
    "session": {
      "description": "The session value"
    },
    "sessionNotificationsUnread": {
      "type": "boolean",
      "description": "Session Notifications Unread"
    },
    "sessions": {
      "type": "array",
      "description": "The sessions value"
    },
    "shareToken": {
      "type": "string",
      "description": "Share Token"
    },
    "slaBreached": {
      "type": "boolean",
      "description": "Sla Breached"
    },
    "snoozed": {
      "type": "boolean",
      "description": "The snoozed value"
    },
    "snoozedUntil": {
      "type": [
        "string",
        "null"
      ],
      "description": "Snoozed Until"
    },
    "status": {
      "type": "string",
      "description": "The status value"
    },
    "tags": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "The tags value"
    },
    "title": {
      "type": "string",
      "description": "The title value"
    },
    "type": {
      "type": "string",
      "description": "The type value"
    },
    "upvotes": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "email": {
            "type": "string",
            "description": "The email value"
          }
        }
      },
      "description": "The upvotes value"
    },
    "upvotesCount": {
      "type": "number",
      "description": "Upvotes Count"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_create_tracker_ticket

Create a tracker ticket Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`description`	string	No	—	The description value
`linkedTicketIds`	string[]	No	—	Linked Ticket Ids
`title`	string	No	—	The title value
`type`	string	No	—	The type value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "description": {
      "type": "string",
      "description": "The description value"
    },
    "linkedTicketIds": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Linked Ticket Ids"
    },
    "title": {
      "type": "string",
      "description": "The title value"
    },
    "type": {
      "type": "string",
      "description": "The type value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_delete_ticket

Delete a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_export_tickets

Export tickets Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_export_tickets_as_csv

Export tickets Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_find_duplicates

Find duplicate feature requests Parameters:

Parameter	Type	Required	Default	Description
`project`	string	No	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID"
  ]
}

gleap_tickets_find_tickets_by_session_query

Find tickets by session query Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`email`	string	No	—	The email value
`userId`	string	No	—	User Id
`phone`	string	No	—	The phone value
`customData.TIN`	string	No	—	Custom Data.tin

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "email": {
      "type": "string",
      "description": "The email value"
    },
    "userId": {
      "type": "string",
      "description": "User Id"
    },
    "phone": {
      "type": "string",
      "description": "The phone value"
    },
    "customData.TIN": {
      "type": "string",
      "description": "Custom Data.tin"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_find_tracker_tickets

Find tracker tickets Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`searchTerm`	string	No	—	Search term to filter results
`page`	number	No	—	Page number for pagination

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "searchTerm": {
      "type": "string",
      "description": "Search term to filter results"
    },
    "page": {
      "type": "number",
      "description": "Page number for pagination"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_generate_draft_reply

Generate AI draft reply Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_generate_tracker_ticket_data

Generate tracker ticket data with AI Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`sourceTicketId`	string	No	—	Source Ticket Id
`type`	string	No	—	The type value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "sourceTicketId": {
      "type": "string",
      "description": "Source Ticket Id"
    },
    "type": {
      "type": "string",
      "description": "The type value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_get_activity_logs_for_ticket

Get activity logs for a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_get_console_logs_for_ticket

Get console logs for a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_get_network_logs_for_ticket

Get network logs for a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_get_notification_ticket

Get notification ticket Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`shareToken`	string	Yes	—	Share Token

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "shareToken": {
      "type": "string",
      "description": "Share Token"
    }
  },
  "required": [
    "PCID",
    "project",
    "shareToken"
  ]
}

gleap_tickets_get_replay_for_ticket

Get network logs for a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_get_ticket

Get a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_get_ticket_count

Get ticket count Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_get_ticket_export_fields

GET /tickets/export-fields Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`type`	string	No	—	The type value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "type": {
      "type": "string",
      "description": "The type value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_get_tickets

Get all tickets Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_indicate_user_typing

Indicate user typing Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`typing`	boolean	Yes	—	The typing value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "typing": {
      "type": "boolean",
      "description": "The typing value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "typing"
  ]
}

gleap_tickets_indicate_user_viewing

Indicate user viewing Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`viewing`	boolean	Yes	—	The viewing value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "viewing": {
      "type": "boolean",
      "description": "The viewing value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "viewing"
  ]
}

gleap_tickets_link_ticket

Link a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`targetTicketId`	string	Yes	—	Target Ticket Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "targetTicketId": {
      "type": "string",
      "description": "Target Ticket Id"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "targetTicketId"
  ]
}

gleap_tickets_merge_duplicate_group

Merge a duplicate group Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`duplicateTicketIds`	string[]	Yes	—	Duplicate Ticket Ids
`mainTicketId`	string	Yes	—	Main Ticket Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "duplicateTicketIds": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Duplicate Ticket Ids"
    },
    "mainTicketId": {
      "type": "string",
      "description": "Main Ticket Id"
    }
  },
  "required": [
    "PCID",
    "project",
    "duplicateTicketIds",
    "mainTicketId"
  ]
}

gleap_tickets_merge_tickets

Merge multiple tickets into one Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value
`shouldCreateNewTicket`	boolean	Yes	—	Should Create New Ticket
`shouldMergeContacts`	boolean	Yes	—	Should Merge Contacts
`shouldMergeTasks`	boolean	Yes	—	Should Merge Tasks
`targetTicketId`	string	No	—	Target Ticket Id
`ticketsToMergeIds`	string[]	Yes	—	Tickets To Merge Ids

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "shouldCreateNewTicket": {
      "type": "boolean",
      "description": "Should Create New Ticket"
    },
    "shouldMergeContacts": {
      "type": "boolean",
      "description": "Should Merge Contacts"
    },
    "shouldMergeTasks": {
      "type": "boolean",
      "description": "Should Merge Tasks"
    },
    "targetTicketId": {
      "type": "string",
      "description": "Target Ticket Id"
    },
    "ticketsToMergeIds": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Tickets To Merge Ids"
    }
  },
  "required": [
    "PCID",
    "project",
    "shouldCreateNewTicket",
    "shouldMergeContacts",
    "shouldMergeTasks",
    "ticketsToMergeIds"
  ]
}

gleap_tickets_run_workflow

Run workflow Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`workflowId`	string	Yes	—	Workflow Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "workflowId": {
      "type": "string",
      "description": "Workflow Id"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "workflowId"
  ]
}

gleap_tickets_search_for_tickets

Search for tickets Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_search_for_tickets_extended

Search for tickets Parameters:

Parameter	Type	Required	Default	Description
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "project"
  ]
}

gleap_tickets_send_ticket_to_integration

Send ticket to integration Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`integrationId`	string	Yes	—	Integration Id
`integrationType`	string	Yes	—	Integration Type

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "integrationId": {
      "type": "string",
      "description": "Integration Id"
    },
    "integrationType": {
      "type": "string",
      "description": "Integration Type"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "integrationId",
    "integrationType"
  ]
}

gleap_tickets_send_ticket_transcript

Send ticket conversation transcript to multiple emails Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`emails`	string[]	Yes	—	The emails value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "emails": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "The emails value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "emails"
  ]
}

gleap_tickets_snooze_ticket

Snooze a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`duration`	number	Yes	—	The duration value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "duration": {
      "type": "number",
      "description": "The duration value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "duration"
  ]
}

gleap_tickets_unarchive_ticket

Unarchive a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_unlink_ticket

Unlink a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`targetTicketId`	string	Yes	—	Target Ticket Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "targetTicketId": {
      "type": "string",
      "description": "Target Ticket Id"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project",
    "targetTicketId"
  ]
}

gleap_tickets_update_ticket

Update a ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`project`	string	Yes	—	The project value
`actionLog`	object	No	—	Action Log
`aiSummary`	string	No	—	Ai Summary
`aiSupportSummary`	string	No	—	Ai Support Summary
`archived`	boolean	No	—	The archived value
`archivedAt`	string	No	—	Archived At
`attachments`	object[]	No	—	The attachments value
`attributes`	object	No	—	The attributes value
`bot`	object	No	—	The bot value
`bugId`	number	No	—	Bug Id
`channel`	object	No	—	The channel value
`content`	object	No	—	The content value
`conversationClosed`	boolean	No	—	Conversation Closed
`conversationRating`	number	No	—	Conversation Rating
`customData`	object	No	—	Custom Data
`description`	string	No	—	The description value
`disabled`	boolean	No	—	The disabled value
`dueDate`	object	No	—	Due Date
`duplicateOf`	string	No	—	Duplicate Of
`duplicatesCount`	number	No	—	Duplicates Count
`emailRefs`	any[]	No	—	Email Refs
`faqSuggested`	boolean	No	—	Faq Suggested
`firstAssignmentAt`	string	No	—	First Assignment At
`form`	object	No	—	The form value
`formData`	object	No	—	Form Data
`fromData`	object	No	—	From Data
`generatingReplay`	boolean	No	—	Generating Replay
`generatingScreenshot`	boolean	No	—	Generating Screenshot
`hasAgentReply`	boolean	No	—	Has Agent Reply
`hasWebReplay`	boolean	No	—	Has Web Replay
`hidden`	boolean	No	—	The hidden value
`imageUrl`	string	No	—	Image Url
`integrations`	object	No	—	Construct a type with a set of properties K of type T
`isSilent`	boolean	No	—	Is Silent
`isSpam`	boolean	No	—	Is Spam
`lastNotification`	string	No	—	Last Notification
`lastResponse`	object	No	—	Last Response
`latestComment`	string	No	—	Latest Comment
`latestPublicComment`	string	No	—	Latest Public Comment
`lexorank`	string	No	—	The lexorank value
`linkedTickets`	string[]	No	—	Linked Tickets
`manuallyAdded`	boolean	No	—	Manually Added
`mentions`	string[]	No	—	The mentions value
`metaData`	object	No	—	Meta Data
`needInitialPush`	boolean	No	—	Need Initial Push
`noHumanInteraction`	boolean	No	—	No Human Interaction
`notificationsUnread`	boolean	No	—	Notifications Unread
`organisation`	string	No	—	The organisation value
`originalEmailContent`	string	No	—	Original Email Content
`outbound`	string	No	—	The outbound value
`plainContent`	string	No	—	Plain Content
`priority`	string	No	—	The priority value
`processingTeam`	string	No	—	Processing Team
`processingUser`	string	No	—	Processing User
`queued`	boolean	No	—	The queued value
`queuedAt`	string	No	—	Queued At
`replay`	object	No	—	The replay value
`replayDataUrl`	string	No	—	Replay Data Url
`replayLive`	boolean	No	—	Replay Live
`replayRenderingFailed`	boolean	No	—	Replay Rendering Failed
`replayRenderingStartedAt`	string	No	—	Replay Rendering Started At
`replayStartDate`	string	No	—	Replay Start Date
`replayUrl`	string	No	—	Replay Url
`score`	number	No	—	The score value
`screenRecordingUrl`	string	No	—	Screen Recording Url
`screenshotBroke`	string	No	—	Screenshot Broke
`screenshotDataUrl`	object	No	—	Screenshot Data Url
`screenshotLive`	boolean	No	—	Screenshot Live
`screenshotRenderingFailed`	boolean	No	—	Screenshot Rendering Failed
`screenshotUrl`	string	No	—	Screenshot Url
`secretShareToken`	string	No	—	Secret Share Token
`sentiment`	string	No	—	The sentiment value
`session`	object	No	—	The session value
`sessionNotificationsUnread`	boolean	No	—	Session Notifications Unread
`sessions`	any[]	No	—	The sessions value
`shareToken`	string	No	—	Share Token
`slaBreached`	boolean	No	—	Sla Breached
`snoozed`	boolean	No	—	The snoozed value
`snoozedUntil`	string	null	No	—	Snoozed Until
`status`	string	No	—	The status value
`tags`	string[]	No	—	The tags value
`title`	string	No	—	The title value
`type`	string	No	—	The type value
`upvotes`	object[]	No	—	The upvotes value
`upvotesCount`	number	No	—	Upvotes Count

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "project": {
      "type": "string",
      "description": "The project value"
    },
    "actionLog": {
      "description": "Action Log"
    },
    "aiSummary": {
      "type": "string",
      "description": "Ai Summary"
    },
    "aiSupportSummary": {
      "type": "string",
      "description": "Ai Support Summary"
    },
    "archived": {
      "type": "boolean",
      "description": "The archived value"
    },
    "archivedAt": {
      "type": "string",
      "description": "Archived At"
    },
    "attachments": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "url": {
            "type": "string",
            "description": "The url value"
          },
          "type": {
            "type": "string",
            "description": "The type value"
          }
        },
        "required": [
          "name",
          "url"
        ]
      },
      "description": "The attachments value"
    },
    "attributes": {
      "description": "The attributes value"
    },
    "bot": {
      "type": "object",
      "description": "The bot value",
      "properties": {
        "active": {
          "type": "boolean",
          "description": "The active value"
        },
        "currentBot": {
          "type": "string",
          "description": "Current Bot"
        },
        "currentActionFlow": {
          "type": "string",
          "description": "Current Action Flow"
        },
        "currentAction": {
          "type": "number",
          "description": "Current Action"
        },
        "forwardedToSupportAt": {
          "type": "string",
          "description": "Forwarded To Support At"
        },
        "kaiActive": {
          "type": "boolean",
          "description": "Kai Active"
        },
        "noAnswerFound": {
          "type": "boolean",
          "description": "No Answer Found"
        }
      }
    },
    "bugId": {
      "type": "number",
      "description": "Bug Id"
    },
    "channel": {
      "type": "object",
      "description": "The channel value",
      "properties": {
        "id": {
          "type": "string",
          "description": "The id value"
        },
        "type": {
          "type": "string",
          "description": "The type value"
        },
        "metaData": {
          "description": "Meta Data"
        }
      },
      "required": [
        "id"
      ]
    },
    "content": {
      "description": "The content value"
    },
    "conversationClosed": {
      "type": "boolean",
      "description": "Conversation Closed"
    },
    "conversationRating": {
      "type": "number",
      "description": "Conversation Rating"
    },
    "customData": {
      "description": "Custom Data"
    },
    "description": {
      "type": "string",
      "description": "The description value"
    },
    "disabled": {
      "type": "boolean",
      "description": "The disabled value"
    },
    "dueDate": {
      "description": "Due Date"
    },
    "duplicateOf": {
      "type": "string",
      "description": "Duplicate Of"
    },
    "duplicatesCount": {
      "type": "number",
      "description": "Duplicates Count"
    },
    "emailRefs": {
      "type": "array",
      "description": "Email Refs"
    },
    "faqSuggested": {
      "type": "boolean",
      "description": "Faq Suggested"
    },
    "firstAssignmentAt": {
      "type": "string",
      "description": "First Assignment At"
    },
    "form": {
      "description": "The form value"
    },
    "formData": {
      "description": "Form Data"
    },
    "fromData": {
      "description": "From Data"
    },
    "generatingReplay": {
      "type": "boolean",
      "description": "Generating Replay"
    },
    "generatingScreenshot": {
      "type": "boolean",
      "description": "Generating Screenshot"
    },
    "hasAgentReply": {
      "type": "boolean",
      "description": "Has Agent Reply"
    },
    "hasWebReplay": {
      "type": "boolean",
      "description": "Has Web Replay"
    },
    "hidden": {
      "type": "boolean",
      "description": "The hidden value"
    },
    "imageUrl": {
      "type": "string",
      "description": "Image Url"
    },
    "integrations": {
      "type": "object",
      "description": "Construct a type with a set of properties K of type T"
    },
    "isSilent": {
      "type": "boolean",
      "description": "Is Silent"
    },
    "isSpam": {
      "type": "boolean",
      "description": "Is Spam"
    },
    "lastNotification": {
      "type": "string",
      "description": "Last Notification"
    },
    "lastResponse": {
      "type": "object",
      "description": "Last Response",
      "properties": {
        "contact": {
          "type": "string",
          "description": "The contact value"
        },
        "admin": {
          "type": "string",
          "description": "The admin value"
        }
      }
    },
    "latestComment": {
      "type": "string",
      "description": "Latest Comment"
    },
    "latestPublicComment": {
      "type": "string",
      "description": "Latest Public Comment"
    },
    "lexorank": {
      "type": "string",
      "description": "The lexorank value"
    },
    "linkedTickets": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Linked Tickets"
    },
    "manuallyAdded": {
      "type": "boolean",
      "description": "Manually Added"
    },
    "mentions": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "The mentions value"
    },
    "metaData": {
      "description": "Meta Data"
    },
    "needInitialPush": {
      "type": "boolean",
      "description": "Need Initial Push"
    },
    "noHumanInteraction": {
      "type": "boolean",
      "description": "No Human Interaction"
    },
    "notificationsUnread": {
      "type": "boolean",
      "description": "Notifications Unread"
    },
    "organisation": {
      "type": "string",
      "description": "The organisation value"
    },
    "originalEmailContent": {
      "type": "string",
      "description": "Original Email Content"
    },
    "outbound": {
      "type": "string",
      "description": "The outbound value"
    },
    "plainContent": {
      "type": "string",
      "description": "Plain Content"
    },
    "priority": {
      "type": "string",
      "description": "The priority value",
      "enum": [
        "LOW",
        "MEDIUM",
        "HIGH"
      ]
    },
    "processingTeam": {
      "type": "string",
      "description": "Processing Team"
    },
    "processingUser": {
      "type": "string",
      "description": "Processing User"
    },
    "queued": {
      "type": "boolean",
      "description": "The queued value"
    },
    "queuedAt": {
      "type": "string",
      "description": "Queued At"
    },
    "replay": {
      "description": "The replay value"
    },
    "replayDataUrl": {
      "type": "string",
      "description": "Replay Data Url"
    },
    "replayLive": {
      "type": "boolean",
      "description": "Replay Live"
    },
    "replayRenderingFailed": {
      "type": "boolean",
      "description": "Replay Rendering Failed"
    },
    "replayRenderingStartedAt": {
      "type": "string",
      "description": "Replay Rendering Started At"
    },
    "replayStartDate": {
      "type": "string",
      "description": "Replay Start Date"
    },
    "replayUrl": {
      "type": "string",
      "description": "Replay Url"
    },
    "score": {
      "type": "number",
      "description": "The score value"
    },
    "screenRecordingUrl": {
      "type": "string",
      "description": "Screen Recording Url"
    },
    "screenshotBroke": {
      "type": "string",
      "description": "Screenshot Broke"
    },
    "screenshotDataUrl": {
      "description": "Screenshot Data Url"
    },
    "screenshotLive": {
      "type": "boolean",
      "description": "Screenshot Live"
    },
    "screenshotRenderingFailed": {
      "type": "boolean",
      "description": "Screenshot Rendering Failed"
    },
    "screenshotUrl": {
      "type": "string",
      "description": "Screenshot Url"
    },
    "secretShareToken": {
      "type": "string",
      "description": "Secret Share Token"
    },
    "sentiment": {
      "type": "string",
      "description": "The sentiment value",
      "enum": [
        "positive",
        "negative",
        "neutral"
      ]
    },
    "session": {
      "description": "The session value"
    },
    "sessionNotificationsUnread": {
      "type": "boolean",
      "description": "Session Notifications Unread"
    },
    "sessions": {
      "type": "array",
      "description": "The sessions value"
    },
    "shareToken": {
      "type": "string",
      "description": "Share Token"
    },
    "slaBreached": {
      "type": "boolean",
      "description": "Sla Breached"
    },
    "snoozed": {
      "type": "boolean",
      "description": "The snoozed value"
    },
    "snoozedUntil": {
      "type": [
        "string",
        "null"
      ],
      "description": "Snoozed Until"
    },
    "status": {
      "type": "string",
      "description": "The status value"
    },
    "tags": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "The tags value"
    },
    "title": {
      "type": "string",
      "description": "The title value"
    },
    "type": {
      "type": "string",
      "description": "The type value"
    },
    "upvotes": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "email": {
            "type": "string",
            "description": "The email value"
          }
        }
      },
      "description": "The upvotes value"
    },
    "upvotesCount": {
      "type": "number",
      "description": "Upvotes Count"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "project"
  ]
}

gleap_tickets_vote_for_ticket

Vote for ticket Parameters:

Parameter	Type	Required	Default	Description
`ticketId`	string	Yes	—	Ticket Id
`email`	string	Yes	—	The email value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "ticketId": {
      "type": "string",
      "description": "Ticket Id"
    },
    "email": {
      "type": "string",
      "description": "The email value"
    }
  },
  "required": [
    "PCID",
    "ticketId",
    "email"
  ]
}

​Tools

​gleap_tickets_archive_all_tickets

​gleap_tickets_archive_ticket

​gleap_tickets_create_ticket

​gleap_tickets_create_tracker_ticket

​gleap_tickets_delete_ticket

​gleap_tickets_export_tickets

​gleap_tickets_export_tickets_as_csv

​gleap_tickets_find_duplicates

​gleap_tickets_find_tickets_by_session_query

​gleap_tickets_find_tracker_tickets

​gleap_tickets_generate_draft_reply

​gleap_tickets_generate_tracker_ticket_data

​gleap_tickets_get_activity_logs_for_ticket

​gleap_tickets_get_console_logs_for_ticket

​gleap_tickets_get_network_logs_for_ticket

​gleap_tickets_get_notification_ticket

​gleap_tickets_get_replay_for_ticket

​gleap_tickets_get_ticket

​gleap_tickets_get_ticket_count

​gleap_tickets_get_ticket_export_fields

​gleap_tickets_get_tickets

​gleap_tickets_indicate_user_typing

​gleap_tickets_indicate_user_viewing

​gleap_tickets_link_ticket

​gleap_tickets_merge_duplicate_group

​gleap_tickets_merge_tickets

​gleap_tickets_run_workflow

​gleap_tickets_search_for_tickets

​gleap_tickets_search_for_tickets_extended

​gleap_tickets_send_ticket_to_integration

​gleap_tickets_send_ticket_transcript

​gleap_tickets_snooze_ticket

​gleap_tickets_unarchive_ticket

​gleap_tickets_unlink_ticket

​gleap_tickets_update_ticket

​gleap_tickets_vote_for_ticket

Tools

gleap_tickets_archive_all_tickets

gleap_tickets_archive_ticket

gleap_tickets_create_ticket

gleap_tickets_create_tracker_ticket

gleap_tickets_delete_ticket

gleap_tickets_export_tickets

gleap_tickets_export_tickets_as_csv

gleap_tickets_find_duplicates

gleap_tickets_find_tickets_by_session_query

gleap_tickets_find_tracker_tickets

gleap_tickets_generate_draft_reply

gleap_tickets_generate_tracker_ticket_data

gleap_tickets_get_activity_logs_for_ticket

gleap_tickets_get_console_logs_for_ticket

gleap_tickets_get_network_logs_for_ticket

gleap_tickets_get_notification_ticket

gleap_tickets_get_replay_for_ticket

gleap_tickets_get_ticket

gleap_tickets_get_ticket_count

gleap_tickets_get_ticket_export_fields

gleap_tickets_get_tickets

gleap_tickets_indicate_user_typing

gleap_tickets_indicate_user_viewing

gleap_tickets_link_ticket

gleap_tickets_merge_duplicate_group

gleap_tickets_merge_tickets

gleap_tickets_run_workflow

gleap_tickets_search_for_tickets

gleap_tickets_search_for_tickets_extended

gleap_tickets_send_ticket_to_integration

gleap_tickets_send_ticket_transcript

gleap_tickets_snooze_ticket

gleap_tickets_unarchive_ticket

gleap_tickets_unlink_ticket

gleap_tickets_update_ticket

gleap_tickets_vote_for_ticket