servicenow-attachment

ServiceNow Attachments - upload, download, and manage files on records

Server path: /servicenow-attachment | Type: Application | PCID required: Yes

Tools

Tool	Description
servicenow_attachment_delete_file	Delete an attachment
servicenow_attachment_download_file	Download attachment file content
servicenow_attachment_get_file_info	Get attachment metadata
servicenow_attachment_list_files	List attachments
servicenow_attachment_upload_file	Upload a file attachment to a record

---

servicenow_attachment_delete_file

Delete an attachment

Parameters:

Parameter	Type	Required	Default	Description
sys_id	string	Yes	—	sys_id of the attachment to delete

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "sys_id": {
      "type": "string",
      "description": "sys_id of the attachment to delete"
    }
  },
  "required": [
    "PCID",
    "sys_id"
  ]
}

---

servicenow_attachment_download_file

Download attachment file content

Parameters:

Parameter	Type	Required	Default	Description
sys_id	string	Yes	—	sys_id of the attachment to download

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "sys_id": {
      "type": "string",
      "description": "sys_id of the attachment to download"
    }
  },
  "required": [
    "PCID",
    "sys_id"
  ]
}

---

servicenow_attachment_get_file_info

Get attachment metadata

Parameters:

Parameter	Type	Required	Default	Description
sys_id	string	Yes	—	sys_id of the attachment record

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "sys_id": {
      "type": "string",
      "description": "sys_id of the attachment record"
    }
  },
  "required": [
    "PCID",
    "sys_id"
  ]
}

---

servicenow_attachment_list_files

List attachments

Parameters:

Parameter	Type	Required	Default	Description
sysparm_query	string	No	—	Encoded query filter (e.g., ‘table_name=incident^table_sys_id=<sys_id>‘)
sysparm_limit	integer	No	—	Maximum number of attachments to return
sysparm_offset	integer	No	—	Starting index for pagination

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "sysparm_query": {
      "type": "string",
      "description": "Encoded query filter (e.g., 'table_name=incident^table_sys_id=<sys_id>')"
    },
    "sysparm_limit": {
      "type": "integer",
      "description": "Maximum number of attachments to return"
    },
    "sysparm_offset": {
      "type": "integer",
      "description": "Starting index for pagination"
    }
  },
  "required": [
    "PCID"
  ]
}

---

servicenow_attachment_upload_file

Upload a file attachment to a record

Parameters:

Parameter	Type	Required	Default	Description
table_name	string	Yes	—	Name of the table the record belongs to (e.g., incident)
table_sys_id	string	Yes	—	sys_id of the record to attach the file to
file_name	string	Yes	—	File name including extension (e.g., report.pdf, screenshot.png)
encryption_context	string	No	—	sys_id of an encryption context to encrypt the attachment
body	string	Yes	—	File content as a string. For text files (CSV, JSON, XML, plain text), provide the raw content. Binary files are not supported through MCP.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "table_name": {
      "type": "string",
      "description": "Name of the table the record belongs to (e.g., incident)"
    },
    "table_sys_id": {
      "type": "string",
      "description": "sys_id of the record to attach the file to"
    },
    "file_name": {
      "type": "string",
      "description": "File name including extension (e.g., report.pdf, screenshot.png)"
    },
    "encryption_context": {
      "type": "string",
      "description": "sys_id of an encryption context to encrypt the attachment"
    },
    "body": {
      "type": "string",
      "description": "File content as a string. For text files (CSV, JSON, XML, plain text), provide the raw content. Binary files are not supported through MCP."
    }
  },
  "required": [
    "PCID",
    "table_name",
    "table_sys_id",
    "file_name",
    "body"
  ]
}