haloitsm-operations

HaloITSM Operations - Attachments, appointments, timesheets, projects, SLA, and service status

Server path: /haloitsm-operations | Type: Application | PCID required: Yes

Tools

Tool	Description
haloitsm_operations_booking_appointment_booking	POST /Appointment/Booking
haloitsm_operations_create_appointment	POST /Appointment
haloitsm_operations_create_attachment	POST /Attachment
haloitsm_operations_create_projects	POST /Projects
haloitsm_operations_create_service_status	POST /ServiceStatus
haloitsm_operations_create_sla	POST /SLA
haloitsm_operations_create_timesheet	POST /Timesheet
haloitsm_operations_delete_appointment_by_id	Delete one Appointment
haloitsm_operations_delete_attachment_by_id	DELETE /Attachment/{id}
haloitsm_operations_delete_attachment_document_by_id	DELETE /Attachment/document/{id}
haloitsm_operations_delete_attachment_image_by_id	DELETE /Attachment/image/{id}
haloitsm_operations_delete_projects_by_id	Delete one Faults
haloitsm_operations_delete_service_status_by_id	DELETE /ServiceStatus/{id}
haloitsm_operations_delete_sla_by_id	DELETE /SLA/{id}
haloitsm_operations_document_attachment_document	POST /Attachment/document
haloitsm_operations_get_appointment_by_id	Get one Appointment
haloitsm_operations_get_attachment_by_id	Get one Attachment
haloitsm_operations_get_attachment_document_by_id	GET /Attachment/document/{id}
haloitsm_operations_get_attachment_image_by_id	GET /Attachment/image/{id}
haloitsm_operations_get_projects_by_id	Get one Faults
haloitsm_operations_get_service_status_by_id	Get one ServStatus
haloitsm_operations_get_service_status_subscribe_by_id	GET /ServiceStatus/Subscribe/{id}
haloitsm_operations_get_sla_by_id	Get one SlaHead
haloitsm_operations_get_timesheet_by_id	Get one Timesheet
haloitsm_operations_image_attachment_image	POST /Attachment/image
haloitsm_operations_list_appointment	List of Appointment
haloitsm_operations_list_appointment_booking	GET /Appointment/Booking
haloitsm_operations_list_attachment	List of Attachment
haloitsm_operations_list_attachment_image	GET /Attachment/image
haloitsm_operations_list_projects	List of Faults
haloitsm_operations_list_service_status	List of ServStatus
haloitsm_operations_list_sla	List of SlaHead
haloitsm_operations_list_timesheet	GET /Timesheet
haloitsm_operations_list_timesheet_forecasting	GET /Timesheet/forecasting
haloitsm_operations_list_timesheet_mine	GET /Timesheet/mine
haloitsm_operations_subscribe_service_status_subscribe	POST /ServiceStatus/Subscribe
haloitsm_operations_view_projects_view	POST /Projects/View

---

haloitsm_operations_booking_appointment_booking

POST /Appointment/Booking

Parameters:

Parameter	Type	Required	Default	Description
_cancomplete	boolean	null	No	—	The cancomplete value
_candelete	boolean	null	No	—	The candelete value
_canupdate	boolean	null	No	—	The canupdate value
_collectionmaster	boolean	null	No	—	The collectionmaster value
_dont_trigger_mentions	boolean	null	No	—	Dont Trigger Mentions
_dont_update_ticket	boolean	null	No	—	Dont Update Ticket
_force	boolean	null	No	—	The force value
_importemail	string	null	No	—	The importemail value
_importtype	string	null	No	—	The importtype value
_iscloning	boolean	null	No	—	The iscloning value
_isimport	boolean	null	No	—	The isimport value
_recurringmaster	boolean	null	No	—	The recurringmaster value
_validateonly	boolean	null	No	—	The validateonly value
_warning	string	null	No	—	The warning value
active_break	object	No	—	Active Break
actual_start	string	null	No	—	Actual Start
add_followup_appointment	boolean	null	No	—	Add Followup Appointment
add_followup_task	boolean	null	No	—	Add Followup Task
agent_id	integer	null	No	—	Agent Id
agent_name	string	null	No	—	Agent Name
agent_status	integer	null	No	—	Agent Status
agents	object[]	No	—	The agents value
allday	boolean	null	No	—	The allday value
allowed_resourcebooking_teams	object[]	No	—	Allowed Resourcebooking Teams
apfaultidremoved	boolean	null	No	—	The apfaultidremoved value
appointment_hours	number	null	No	—	Appointment Hours
appointment_id	integer	null	No	—	Appointment Id
appointment_location	integer	null	No	—	Appointment Location
appointment_location_free_text	string	null	No	—	Appointment Location Free Text
appointment_location_name	string	null	No	—	Appointment Location Name
appointment_status	integer	null	No	—	Appointment Status
appointment_type_id	integer	null	No	—	Appointment Type Id
appointment_type_name	string	null	No	—	Appointment Type Name
appointment_work_hours	number	null	No	—	Appointment Work Hours
approval_start	boolean	null	No	—	Approval Start
approval_status	integer	null	No	—	Approval Status
approvalagent	integer	null	No	—	The approvalagent value
approvaldatetime	string	null	No	—	The approvaldatetime value
approvalemailaddress	string	null	No	—	The approvalemailaddress value
approvalnote	string	null	No	—	The approvalnote value
attendees	string	null	No	—	The attendees value
autocomplete	boolean	null	No	—	The autocomplete value
bcclist	string	null	No	—	The bcclist value
betweenend	string	null	No	—	The betweenend value
betweenstart	string	null	No	—	The betweenstart value
booking_email	string	null	No	—	Booking Email
booking_fields	object[]	No	—	Booking Fields
booking_name	string	null	No	—	Booking Name
booking_phonenumber	string	null	No	—	Booking Phonenumber
calendar_id	string	null	No	—	Calendar Id
category1	string	null	No	—	The category1 value
category2	string	null	No	—	The category2 value
category3	string	null	No	—	The category3 value
category4	string	null	No	—	The category4 value
cclist	string	null	No	—	The cclist value
changedinnhd	boolean	null	No	—	The changedinnhd value
changekey	string	null	No	—	The changekey value
chargerate	integer	null	No	—	The chargerate value
client_id	integer	null	No	—	Client Id
client_name	string	null	No	—	Client Name
collection_id	string	null	No	—	Collection Id
colour	string	null	No	—	The colour value
commisionable	boolean	null	No	—	The commisionable value
complete_agent_id	integer	null	No	—	Complete Agent Id
complete_date	string	null	No	—	Complete Date
complete_note	string	null	No	—	Complete Note
complete_notehtml	string	null	No	—	Complete Notehtml
complete_status	integer	null	No	—	Complete Status
complete_timetaken	number	null	No	—	Complete Timetaken
conference_id	string	null	No	—	Conference Id
confirmed	boolean	null	No	—	The confirmed value
contact_address	object	No	—	Contact Address
contact_emailaddress	string	null	No	—	Contact Emailaddress
contact_phonenumber	string	null	No	—	Contact Phonenumber
contract_id	integer	null	No	—	Contract Id
createnextappt	boolean	null	No	—	The createnextappt value
crmnote_id	integer	null	No	—	Crmnote Id
cspid	integer	null	No	—	The cspid value
date_created	string	null	No	—	Date Created
defaultbookingtype	integer	null	No	—	The defaultbookingtype value
defaultresourcetype	integer	null	No	—	The defaultresourcetype value
do_reopen	boolean	null	No	—	Do Reopen
end_date	string	null	No	—	End date for filtering
end_date_only	string	null	No	—	End Date Only
entity	number	null	No	—	The entity value
entryid	string	null	No	—	The entryid value
estimate	number	null	No	—	The estimate value
exchange_uid	string	null	No	—	Exchange Uid
exchangeenddate	string	null	No	—	The exchangeenddate value
exchangelastmodifieddate	string	null	No	—	The exchangelastmodifieddate value
exchangemailboxfqdn	string	null	No	—	The exchangemailboxfqdn value
exchangestartdate	string	null	No	—	The exchangestartdate value
external_organizer	boolean	null	No	—	External Organizer
followup_agent_status	integer	null	No	—	Followup Agent Status
followup_agents	object[]	No	—	Followup Agents
followup_allday	boolean	null	No	—	Followup Allday
followup_appointmenttype_id	integer	null	No	—	Followup Appointmenttype Id
followup_attendees	string	null	No	—	Followup Attendees
followup_date	string	null	No	—	Followup Date
followup_end_date	string	null	No	—	Followup End Date
followup_id	integer	null	No	—	Followup Id
followup_inform_agents	boolean	null	No	—	Followup Inform Agents
followup_inform_user	boolean	null	No	—	Followup Inform User
followup_is_private	boolean	null	No	—	Followup Is Private
followup_note	string	null	No	—	Followup Note
followup_note_html	string	null	No	—	Followup Note Html
followup_reminderminutes	integer	null	No	—	Followup Reminderminutes
followup_start_date	string	null	No	—	Followup Start Date
followup_subject	string	null	No	—	Followup Subject
followup_user_id	integer	null	No	—	Followup User Id
fromcompletedapid	integer	null	No	—	The fromcompletedapid value
halo_recurring_master_id	integer	null	No	—	Halo Recurring Master Id
has_immutable_exchange_id	boolean	null	No	—	Has Immutable Exchange Id
holiday_id	string	null	No	—	Holiday Id
holiday_type	integer	null	No	—	Holiday Type
id	integer	No	—	The id value
import_agent_ids	string	null	No	—	Import Agent Ids
import_agent_status	string	null	No	—	Import Agent Status
import_appointment_type	string	null	No	—	Import Appointment Type
import_open_appointment_status	string	null	No	—	Import Open Appointment Status
import_shift_type	string	null	No	—	Import Shift Type
import_user	string	null	No	—	Import User
inform_agents	boolean	null	No	—	Inform Agents
inform_user	boolean	null	No	—	Inform User
invitesent	integer	null	No	—	The invitesent value
is_active_shift	boolean	null	No	—	Is Active Shift
is_ad_hoc_shift	boolean	null	No	—	Is Ad Hoc Shift
is_ending_shift	boolean	null	No	—	Is Ending Shift
is_private	boolean	null	No	—	Is Private
is_starting_shift	boolean	null	No	—	Is Starting Shift
is_task	boolean	null	No	—	Is Task
key	string	null	No	—	The key value
last_modified	string	null	No	—	Last Modified
meetingtype	integer	null	No	—	The meetingtype value
messagestatus	integer	null	No	—	The messagestatus value
new_agent_status	integer	null	No	—	New Agent Status
new_external_link	object	No	—	New External Link
note	string	null	No	—	The note value
note_html	string	null	No	—	Note Html
offhold	boolean	null	No	—	The offhold value
online_meeting_url	string	null	No	—	Online Meeting Url
open_appointment_status	integer	null	No	—	Open Appointment Status
organizer	integer	null	No	—	The organizer value
organizer_email	string	null	No	—	Organizer Email
other1	integer	null	No	—	The other1 value
other2	integer	null	No	—	The other2 value
outcomes	object[]	No	—	The outcomes value
primary_ticket_appointment	boolean	null	No	—	Primary Ticket Appointment
reassign_ticket	boolean	null	No	—	Reassign Ticket
recurring_desc	string	null	No	—	Recurring Desc
recurring_master_id	string	null	No	—	Recurring Master Id
reminder_shown	boolean	null	No	—	Reminder Shown
reminderdate	string	null	No	—	The reminderdate value
reminderminutes	integer	null	No	—	The reminderminutes value
reminderstatus	integer	null	No	—	The reminderstatus value
requestedapprovalagent	integer	null	No	—	The requestedapprovalagent value
requesttype	integer	null	No	—	The requesttype value
requires_approval	boolean	null	No	—	Requires Approval
resource_booking_timeslot	string	null	No	—	Resource Booking Timeslot
resource_booking_type	integer	null	No	—	Resource Booking Type
resourcebookingteam	integer	null	No	—	The resourcebookingteam value
resourcebookingtype	integer	null	No	—	The resourcebookingtype value
resourcebookingtypeagent	integer	null	No	—	The resourcebookingtypeagent value
schedule	object	No	—	The schedule value
scheduled_for_id	integer	null	No	—	Scheduled For Id
schedulehandledtype	integer	null	No	—	The schedulehandledtype value
shift_breaks	object[]	No	—	Shift Breaks
shift_team_id	integer	null	No	—	Shift Team Id
shift_team_name	string	null	No	—	Shift Team Name
shift_type_id	integer	null	No	—	Shift Type Id
site_id	integer	null	No	—	Site Id
site_name	string	null	No	—	Site Name
start_date	string	null	No	—	Start date for filtering
start_date_only	string	null	No	—	Start Date Only
status	integer	null	No	—	The status value
subject	string	null	No	—	The subject value
team_id	integer	null	No	—	Team Id
ticket_cf_update	object[]	No	—	Ticket Cf Update
ticket_emailaddress	string	null	No	—	Ticket Emailaddress
ticket_id	integer	null	No	—	Ticket Id
ticket_phonenumber	string	null	No	—	Ticket Phonenumber
tolist	string	null	No	—	The tolist value
toll_number	string	null	No	—	Toll Number
type	integer	null	No	—	The type value
update_ticket_status	integer	null	No	—	Update Ticket Status
user_id	integer	null	No	—	User Id
user_name	string	null	No	—	User Name
usermessagestatus	integer	null	No	—	The usermessagestatus value
utcoffset	number	null	No	—	The utcoffset value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "_cancomplete": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The cancomplete value"
    },
    "_candelete": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The candelete value"
    },
    "_canupdate": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The canupdate value"
    },
    "_collectionmaster": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The collectionmaster value"
    },
    "_dont_trigger_mentions": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Dont Trigger Mentions"
    },
    "_dont_update_ticket": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Dont Update Ticket"
    },
    "_force": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The force value"
    },
    "_importemail": {
      "type": [
        "string",
        "null"
      ],
      "description": "The importemail value"
    },
    "_importtype": {
      "type": [
        "string",
        "null"
      ],
      "description": "The importtype value"
    },
    "_iscloning": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The iscloning value"
    },
    "_isimport": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The isimport value"
    },
    "_recurringmaster": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The recurringmaster value"
    },
    "_validateonly": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The validateonly value"
    },
    "_warning": {
      "type": [
        "string",
        "null"
      ],
      "description": "The warning value"
    },
    "active_break": {
      "type": "object",
      "description": "Active Break",
      "properties": {
        "id": {
          "type": "integer",
          "description": "The id value"
        },
        "event_type": {
          "type": "integer",
          "description": "Event Type"
        },
        "subject": {
          "type": "string",
          "description": "The subject value"
        },
        "start_date": {
          "type": "string",
          "description": "Start date for filtering"
        },
        "end_date": {
          "type": "string",
          "description": "End date for filtering"
        },
        "timetaken": {
          "type": "number",
          "description": "The timetaken value"
        },
        "agent_id": {
          "type": "integer",
          "description": "Agent Id"
        },
        "break_type": {
          "type": "integer",
          "description": "Break Type"
        },
        "break_note": {
          "type": "string",
          "description": "Break Note"
        },
        "shift_apid": {
          "type": "integer",
          "description": "Shift Apid"
        },
        "ticket_id": {
          "type": "integer",
          "description": "Ticket Id"
        },
        "action_number": {
          "type": "integer",
          "description": "Action Number"
        },
        "action_invoice_number": {
          "type": "integer",
          "description": "Action Invoice Number"
        },
        "note": {
          "type": "string",
          "description": "The note value"
        },
        "customer": {
          "type": "string",
          "description": "The customer value"
        },
        "holiday_id": {
          "type": "integer",
          "description": "Holiday Id"
        },
        "charge_type_colour": {
          "type": "string",
          "description": "Charge Type Colour"
        },
        "site_id": {
          "type": "integer",
          "description": "Site Id"
        },
        "user_name": {
          "type": "string",
          "description": "User Name"
        },
        "charge_rate": {
          "type": "integer",
          "description": "Charge Rate"
        },
        "mileage": {
          "type": "integer",
          "description": "The mileage value"
        },
        "tickettype_id": {
          "type": "integer",
          "description": "Tickettype Id"
        },
        "lognewticket": {
          "type": "boolean",
          "description": "The lognewticket value"
        },
        "client_id": {
          "type": "integer",
          "description": "Client Id"
        },
        "category1": {
          "type": "string",
          "description": "The category1 value"
        },
        "category2": {
          "type": "string",
          "description": "The category2 value"
        },
        "category3": {
          "type": "string",
          "description": "The category3 value"
        },
        "category4": {
          "type": "string",
          "description": "The category4 value"
        },
        "contract_id": {
          "type": "integer",
          "description": "Contract Id"
        },
        "agents": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "The agents value"
        },
        "clear_end": {
          "type": "boolean",
          "description": "Clear End"
        },
        "traveltime": {
          "type": "number",
          "description": "The traveltime value"
        },
        "originalstartdate": {
          "type": "string",
          "description": "The originalstartdate value"
        },
        "_warning": {
          "type": "string",
          "description": "The warning value"
        },
        "charge_type_name": {
          "type": "string",
          "description": "Charge Type Name"
        },
        "is_starting_break": {
          "type": "boolean",
          "description": "Is Starting Break"
        },
        "is_ending_break": {
          "type": "boolean",
          "description": "Is Ending Break"
        },
        "new_agent_status": {
          "type": "integer",
          "description": "New Agent Status"
        }
      }
    },
    "actual_start": {
      "type": [
        "string",
        "null"
      ],
      "description": "Actual Start"
    },
    "add_followup_appointment": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Add Followup Appointment"
    },
    "add_followup_task": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Add Followup Task"
    },
    "agent_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Agent Id"
    },
    "agent_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Agent Name"
    },
    "agent_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Agent Status"
    },
    "agents": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "sites": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The sites value"
          },
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "onlinestatus_actual": {
            "type": "integer",
            "format": "int32",
            "description": "Onlinestatus Actual"
          },
          "onlinestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The onlinestatus value"
          },
          "is_online": {
            "type": "boolean",
            "description": "Is Online"
          },
          "lastonline": {
            "type": "string",
            "description": "The lastonline value"
          },
          "team": {
            "type": "string",
            "description": "The team value"
          },
          "isdisabled": {
            "type": "boolean",
            "description": "The isdisabled value"
          },
          "email": {
            "type": "string",
            "description": "The email value"
          },
          "ad": {
            "type": "string",
            "description": "The ad value"
          },
          "lastlogindate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastlogindate value"
          },
          "agentphotopath": {
            "type": "string",
            "description": "The agentphotopath value"
          },
          "initials": {
            "type": "string",
            "description": "The initials value"
          },
          "firstname": {
            "type": "string",
            "description": "The firstname value"
          },
          "surname": {
            "type": "string",
            "description": "The surname value"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "jobtitle": {
            "type": "string",
            "description": "The jobtitle value"
          },
          "sms": {
            "type": "string",
            "description": "The sms value"
          },
          "extensionnumber": {
            "type": "string",
            "description": "The extensionnumber value"
          },
          "ticket_count": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Count"
          },
          "is_agent": {
            "type": "boolean",
            "description": "Is Agent"
          },
          "one_client": {
            "type": "integer",
            "format": "int32",
            "description": "One Client"
          },
          "teams": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "team_name": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "org_department_team_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "is_manager": {
                  "type": "boolean"
                },
                "no_config_access": {
                  "type": "boolean"
                },
                "unassigned_access": {
                  "type": "boolean"
                },
                "otheragent_access": {
                  "type": "boolean"
                },
                "fortickets": {
                  "type": "boolean"
                },
                "foropps": {
                  "type": "boolean"
                },
                "forprojects": {
                  "type": "boolean"
                },
                "in_section": {
                  "type": "boolean"
                },
                "excludeautoassign": {
                  "type": "boolean"
                },
                "namewithinactive": {
                  "type": "string"
                },
                "exclude_from_team_resource_booking": {
                  "type": "boolean"
                },
                "isintegration": {
                  "type": "boolean"
                }
              }
            },
            "description": "The teams value"
          },
          "departments": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "department_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "membershiplevel": {
                  "type": "integer"
                },
                "includeteamsintree": {
                  "type": "boolean"
                }
              }
            },
            "description": "The departments value"
          },
          "clients": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                }
              }
            },
            "description": "The clients value"
          },
          "tickettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "tickettype_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "cancreate": {
                  "type": "boolean"
                },
                "canview": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "can_upload_attachments": {
                  "type": "boolean"
                },
                "can_view_attachments": {
                  "type": "boolean"
                },
                "can_download_attachments": {
                  "type": "boolean"
                },
                "can_edit_attachments": {
                  "type": "boolean"
                },
                "can_view_action_history": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The tickettypes value"
          },
          "qualifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "qualification_id": {
                  "type": "integer"
                },
                "qualification_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "date": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "enddate": {
                  "type": "string"
                }
              }
            },
            "description": "The qualifications value"
          },
          "qualification_weighting": {
            "type": "integer",
            "format": "int32",
            "description": "Qualification Weighting"
          },
          "qualified": {
            "type": "boolean",
            "description": "The qualified value"
          },
          "role_list": {
            "type": "string",
            "description": "Role List"
          },
          "current_action_type": {
            "type": "string",
            "description": "Current Action Type"
          },
          "current_action_name": {
            "type": "string",
            "description": "Current Action Name"
          },
          "assettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "cancreate": {
                  "type": "boolean"
                },
                "canview": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The assettypes value"
          },
          "googleemail": {
            "type": "string",
            "description": "The googleemail value"
          },
          "linemanager": {
            "type": "integer",
            "format": "int32",
            "description": "The linemanager value"
          },
          "linemanager_name": {
            "type": "string",
            "description": "Linemanager Name"
          },
          "inboxes": {
            "type": "integer",
            "format": "int32",
            "description": "The inboxes value"
          },
          "exchange_authorized": {
            "type": "boolean",
            "description": "Exchange Authorized"
          },
          "exchange_account": {
            "type": "string",
            "description": "Exchange Account"
          },
          "sentinel_authorized": {
            "type": "boolean",
            "description": "Sentinel Authorized"
          },
          "licence_type": {
            "type": "integer",
            "format": "int32",
            "description": "Licence Type"
          },
          "named_licences_in_use": {
            "type": "integer",
            "format": "int32",
            "description": "Named Licences In Use"
          },
          "concurrent_licences_in_use": {
            "type": "integer",
            "format": "int32",
            "description": "Concurrent Licences In Use"
          },
          "concurrent_agent_total": {
            "type": "integer",
            "format": "int32",
            "description": "Concurrent Agent Total"
          },
          "google_mail_authorized": {
            "type": "boolean",
            "description": "Google Mail Authorized"
          },
          "inbox_clientid": {
            "type": "string",
            "description": "Inbox Clientid"
          },
          "isapiagent": {
            "type": "boolean",
            "description": "The isapiagent value"
          },
          "splashtop_authorized": {
            "type": "boolean",
            "description": "Splashtop Authorized"
          },
          "gotoresolve_authorized": {
            "type": "boolean",
            "description": "Gotoresolve Authorized"
          },
          "datecreated": {
            "type": "string",
            "format": "date-time",
            "description": "The datecreated value"
          },
          "password": {
            "type": "string",
            "description": "The password value"
          },
          "lunchbreak": {
            "type": "number",
            "format": "double",
            "description": "The lunchbreak value"
          },
          "agentphotodata": {
            "type": "string",
            "description": "The agentphotodata value"
          },
          "pagesize": {
            "type": "integer",
            "format": "int32",
            "description": "Number of results per page"
          },
          "signature": {
            "type": "string",
            "description": "The signature value"
          },
          "default_filter_id_tickets": {
            "type": "integer",
            "format": "int32",
            "description": "Default Filter Id Tickets"
          },
          "default_filter_name_tickets": {
            "type": "string",
            "description": "Default Filter Name Tickets"
          },
          "default_columns_id_tickets": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Tickets"
          },
          "default_columns_name_tickets": {
            "type": "string",
            "description": "Default Columns Name Tickets"
          },
          "default_view_tickets": {
            "type": "string",
            "description": "Default View Tickets"
          },
          "default_view_tickets_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Tickets Selectedid"
          },
          "default_view_tickets_selectedname": {
            "type": "string",
            "description": "Default View Tickets Selectedname"
          },
          "default_filter_id_opps": {
            "type": "integer",
            "format": "int32",
            "description": "Default Filter Id Opps"
          },
          "default_filter_name_opps": {
            "type": "string",
            "description": "Default Filter Name Opps"
          },
          "default_columns_id_opps": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Opps"
          },
          "default_columns_name_opps": {
            "type": "string",
            "description": "Default Columns Name Opps"
          },
          "default_view_opps": {
            "type": "string",
            "description": "Default View Opps"
          },
          "default_view_opps_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Opps Selectedid"
          },
          "default_view_opps_selectedname": {
            "type": "string",
            "description": "Default View Opps Selectedname"
          },
          "default_action_view": {
            "type": "string",
            "description": "Default Action View"
          },
          "default_action_display": {
            "type": "integer",
            "format": "int32",
            "description": "Default Action Display"
          },
          "default_feed_view": {
            "type": "string",
            "description": "Default Feed View"
          },
          "ticket_preview_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Preview Mode"
          },
          "default_ticket_preview_size": {
            "type": "integer",
            "format": "int32",
            "description": "Default Ticket Preview Size"
          },
          "tree_display_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Tree Display Mode"
          },
          "halo_tab_pref": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Tab Pref"
          },
          "list_type": {
            "type": "integer",
            "format": "int32",
            "description": "List Type"
          },
          "navmenu_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Navmenu Mode"
          },
          "default_calendar_view": {
            "type": "string",
            "description": "Default Calendar View"
          },
          "calendar_options": {
            "type": "string",
            "description": "Calendar Options"
          },
          "search_options": {
            "type": "string",
            "description": "Search Options"
          },
          "newtabpref": {
            "type": "integer",
            "format": "int32",
            "description": "The newtabpref value"
          },
          "theme": {
            "type": "string",
            "description": "The theme value"
          },
          "theme_revert": {
            "type": "string",
            "description": "Theme Revert"
          },
          "language_id": {
            "type": "integer",
            "format": "int32",
            "description": "Language Id"
          },
          "language_name": {
            "type": "string",
            "description": "Language Name"
          },
          "app_colour": {
            "type": "string",
            "description": "App Colour"
          },
          "app_colour_type": {
            "type": "integer",
            "format": "int32",
            "description": "App Colour Type"
          },
          "nav_colour": {
            "type": "string",
            "description": "Nav Colour"
          },
          "nav_colour_type": {
            "type": "integer",
            "format": "int32",
            "description": "Nav Colour Type"
          },
          "nav_display_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Nav Display Mode"
          },
          "enablehighcontrast": {
            "type": "boolean",
            "description": "The enablehighcontrast value"
          },
          "actionscreen_display_type": {
            "type": "integer",
            "format": "int32",
            "description": "Actionscreen Display Type"
          },
          "homescreenchartid": {
            "type": "integer",
            "format": "int32",
            "description": "The homescreenchartid value"
          },
          "homescreenchartname": {
            "type": "string",
            "description": "The homescreenchartname value"
          },
          "homescreenchartpublishedid": {
            "type": "string",
            "description": "The homescreenchartpublishedid value"
          },
          "homescreendashboardid": {
            "type": "integer",
            "format": "int32",
            "description": "The homescreendashboardid value"
          },
          "homescreendashboardname": {
            "type": "string",
            "description": "The homescreendashboardname value"
          },
          "sidemenudashboardid": {
            "type": "integer",
            "format": "int32",
            "description": "The sidemenudashboardid value"
          },
          "sidemenudashboardname": {
            "type": "string",
            "description": "The sidemenudashboardname value"
          },
          "clientdetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Clientdetails Layout Id"
          },
          "clientdetails_layout_name": {
            "type": "string",
            "description": "Clientdetails Layout Name"
          },
          "nav_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Nav Layout Id"
          },
          "nav_layout_name": {
            "type": "string",
            "description": "Nav Layout Name"
          },
          "sendowneremails": {
            "type": "boolean",
            "description": "The sendowneremails value"
          },
          "warnifnoscan": {
            "type": "boolean",
            "description": "The warnifnoscan value"
          },
          "dontemailmeifiloggedit": {
            "type": "boolean",
            "description": "The dontemailmeifiloggedit value"
          },
          "workhour_start": {
            "type": "number",
            "format": "double",
            "description": "Workhour Start"
          },
          "workhour_end": {
            "type": "number",
            "format": "double",
            "description": "Workhour End"
          },
          "activedirectory_dn": {
            "type": "string",
            "description": "Activedirectory Dn"
          },
          "third_party_guid": {
            "type": "string",
            "description": "Third Party Guid"
          },
          "roles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "intent": {
                  "type": "string"
                },
                "chargerates": {
                  "type": "array"
                },
                "id_int": {
                  "type": "integer"
                },
                "notes": {
                  "type": "string"
                },
                "teams": {
                  "type": "array"
                },
                "departments": {
                  "type": "array"
                },
                "clients": {
                  "type": "array"
                },
                "tickettypes": {
                  "type": "array"
                },
                "assetfields": {
                  "type": "array"
                },
                "unamecustomfields": {
                  "type": "array"
                },
                "unameappointmenttypes": {
                  "type": "array"
                },
                "notifications": {
                  "type": "array"
                },
                "claims": {
                  "type": "array"
                },
                "_warning": {
                  "type": "string"
                },
                "assettypes": {
                  "type": "array"
                },
                "Oo_name": {
                  "type": "string"
                },
                "uname_usercustomfields": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "ac_tickettypes": {
                  "type": "array"
                },
                "ac_approvals": {
                  "type": "array"
                },
                "ac_rules": {
                  "type": "array"
                },
                "ac_cannedtext": {
                  "type": "array"
                },
                "ac_customfields": {
                  "type": "array"
                },
                "ac_customtables": {
                  "type": "array"
                },
                "ac_dashboards": {
                  "type": "array"
                },
                "ac_workflows": {
                  "type": "array"
                },
                "ac_roles": {
                  "type": "array"
                },
                "ac_slas": {
                  "type": "array"
                },
                "ac_templates": {
                  "type": "array"
                },
                "ac_outcomes": {
                  "type": "array"
                },
                "ac_workdays": {
                  "type": "array"
                },
                "ac_emailtemplates": {
                  "type": "array"
                },
                "ac_messagegroups": {
                  "type": "array"
                },
                "ac_reportgroups": {
                  "type": "array"
                },
                "ac_fieldgroups": {
                  "type": "array"
                },
                "ac_languagepacks": {
                  "type": "array"
                },
                "ac_itemgroups": {
                  "type": "array"
                },
                "ac_suppliers": {
                  "type": "array"
                },
                "ac_suppliercontracts": {
                  "type": "array"
                },
                "is_integration": {
                  "type": "boolean"
                },
                "ac_assettypes": {
                  "type": "array"
                },
                "ac_assetgroups": {
                  "type": "array"
                },
                "ac_servicecategories": {
                  "type": "array"
                },
                "ac_services": {
                  "type": "array"
                },
                "ac_chatprofiles": {
                  "type": "array"
                },
                "ac_faqlists": {
                  "type": "array"
                },
                "ac_devices": {
                  "type": "array"
                },
                "sites": {
                  "type": "array"
                },
                "ac_databaselookups": {
                  "type": "array"
                },
                "ac_notifications": {
                  "type": "array"
                },
                "ac_columnprofiles": {
                  "type": "array"
                },
                "ac_lists": {
                  "type": "array"
                },
                "ac_filterprofiles": {
                  "type": "array"
                },
                "ac_webhooks": {
                  "type": "array"
                },
                "ac_customintegrations": {
                  "type": "array"
                },
                "cloned_from_id": {
                  "type": "string"
                },
                "ac_azuread": {
                  "type": "array"
                },
                "ac_pdftemplates": {
                  "type": "array"
                },
                "ac_softwareproducts": {
                  "type": "array"
                },
                "ac_assetfields": {
                  "type": "array"
                },
                "ac_folders": {
                  "type": "array"
                },
                "ac_qualifications": {
                  "type": "array"
                },
                "ac_reports": {
                  "type": "array"
                },
                "ac_datasources": {
                  "type": "array"
                },
                "ac_compositereports": {
                  "type": "array"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "ac_custombuttons": {
                  "type": "array"
                },
                "ac_customtabs": {
                  "type": "array"
                },
                "role_cost": {
                  "type": "number"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_do_reassignteam01": {
                  "type": "boolean"
                },
                "check_reassign01": {
                  "type": "boolean"
                },
                "ac_dashboardtab": {
                  "type": "array"
                },
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "normalizedName": {
                  "type": "string"
                },
                "concurrencyStamp": {
                  "type": "string"
                }
              }
            },
            "description": "The roles value"
          },
          "add_roles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "intent": {
                  "type": "string"
                },
                "chargerates": {
                  "type": "array"
                },
                "id_int": {
                  "type": "integer"
                },
                "notes": {
                  "type": "string"
                },
                "teams": {
                  "type": "array"
                },
                "departments": {
                  "type": "array"
                },
                "clients": {
                  "type": "array"
                },
                "tickettypes": {
                  "type": "array"
                },
                "assetfields": {
                  "type": "array"
                },
                "unamecustomfields": {
                  "type": "array"
                },
                "unameappointmenttypes": {
                  "type": "array"
                },
                "notifications": {
                  "type": "array"
                },
                "claims": {
                  "type": "array"
                },
                "_warning": {
                  "type": "string"
                },
                "assettypes": {
                  "type": "array"
                },
                "Oo_name": {
                  "type": "string"
                },
                "uname_usercustomfields": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "ac_tickettypes": {
                  "type": "array"
                },
                "ac_approvals": {
                  "type": "array"
                },
                "ac_rules": {
                  "type": "array"
                },
                "ac_cannedtext": {
                  "type": "array"
                },
                "ac_customfields": {
                  "type": "array"
                },
                "ac_customtables": {
                  "type": "array"
                },
                "ac_dashboards": {
                  "type": "array"
                },
                "ac_workflows": {
                  "type": "array"
                },
                "ac_roles": {
                  "type": "array"
                },
                "ac_slas": {
                  "type": "array"
                },
                "ac_templates": {
                  "type": "array"
                },
                "ac_outcomes": {
                  "type": "array"
                },
                "ac_workdays": {
                  "type": "array"
                },
                "ac_emailtemplates": {
                  "type": "array"
                },
                "ac_messagegroups": {
                  "type": "array"
                },
                "ac_reportgroups": {
                  "type": "array"
                },
                "ac_fieldgroups": {
                  "type": "array"
                },
                "ac_languagepacks": {
                  "type": "array"
                },
                "ac_itemgroups": {
                  "type": "array"
                },
                "ac_suppliers": {
                  "type": "array"
                },
                "ac_suppliercontracts": {
                  "type": "array"
                },
                "is_integration": {
                  "type": "boolean"
                },
                "ac_assettypes": {
                  "type": "array"
                },
                "ac_assetgroups": {
                  "type": "array"
                },
                "ac_servicecategories": {
                  "type": "array"
                },
                "ac_services": {
                  "type": "array"
                },
                "ac_chatprofiles": {
                  "type": "array"
                },
                "ac_faqlists": {
                  "type": "array"
                },
                "ac_devices": {
                  "type": "array"
                },
                "sites": {
                  "type": "array"
                },
                "ac_databaselookups": {
                  "type": "array"
                },
                "ac_notifications": {
                  "type": "array"
                },
                "ac_columnprofiles": {
                  "type": "array"
                },
                "ac_lists": {
                  "type": "array"
                },
                "ac_filterprofiles": {
                  "type": "array"
                },
                "ac_webhooks": {
                  "type": "array"
                },
                "ac_customintegrations": {
                  "type": "array"
                },
                "cloned_from_id": {
                  "type": "string"
                },
                "ac_azuread": {
                  "type": "array"
                },
                "ac_pdftemplates": {
                  "type": "array"
                },
                "ac_softwareproducts": {
                  "type": "array"
                },
                "ac_assetfields": {
                  "type": "array"
                },
                "ac_folders": {
                  "type": "array"
                },
                "ac_qualifications": {
                  "type": "array"
                },
                "ac_reports": {
                  "type": "array"
                },
                "ac_datasources": {
                  "type": "array"
                },
                "ac_compositereports": {
                  "type": "array"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "ac_custombuttons": {
                  "type": "array"
                },
                "ac_customtabs": {
                  "type": "array"
                },
                "role_cost": {
                  "type": "number"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_do_reassignteam01": {
                  "type": "boolean"
                },
                "check_reassign01": {
                  "type": "boolean"
                },
                "ac_dashboardtab": {
                  "type": "array"
                },
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "normalizedName": {
                  "type": "string"
                },
                "concurrencyStamp": {
                  "type": "string"
                }
              }
            },
            "description": "Add Roles"
          },
          "claims": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "type": {
                  "type": "string"
                },
                "value": {
                  "type": "string"
                }
              }
            },
            "description": "The claims value"
          },
          "department": {
            "type": "string",
            "description": "The department value"
          },
          "_is_a_departmentmanager": {
            "type": "boolean",
            "description": "Is A Departmentmanager"
          },
          "_is_a_teammanager": {
            "type": "boolean",
            "description": "Is A Teammanager"
          },
          "access_control": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Access Control"
          },
          "twofactor_enabled": {
            "type": "boolean",
            "description": "Twofactor Enabled"
          },
          "_isnew": {
            "type": "boolean",
            "description": "The isnew value"
          },
          "adconnection": {
            "type": "integer",
            "format": "int32",
            "description": "The adconnection value"
          },
          "useadlogin": {
            "type": "integer",
            "format": "int32",
            "description": "The useadlogin value"
          },
          "container_dn": {
            "type": "string",
            "description": "Container Dn"
          },
          "notifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "team_name": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "delivery_method": {
                  "type": "integer"
                },
                "sendpushnotification": {
                  "type": "boolean"
                },
                "sendpushnotificationbrowser": {
                  "type": "boolean"
                },
                "popupinnotificationpane": {
                  "type": "boolean"
                },
                "eventno": {
                  "type": "integer"
                },
                "emailtemplate_id": {
                  "type": "integer"
                },
                "emailtemplate_guid": {
                  "type": "string"
                },
                "emailtemplate_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "email_list": {
                  "type": "string"
                },
                "slack_id": {
                  "type": "integer"
                },
                "interval": {
                  "type": "number"
                },
                "useworkinghours": {
                  "type": "integer"
                },
                "restriction_type": {
                  "type": "integer"
                },
                "restriction_department_id": {
                  "type": "integer"
                },
                "restriction_department_guid": {
                  "type": "string"
                },
                "restriction_department_name": {
                  "type": "string"
                },
                "restriction_team_id": {
                  "type": "integer"
                },
                "restriction_team_guid": {
                  "type": "string"
                },
                "restriction_team_name": {
                  "type": "string"
                },
                "webhook_id": {
                  "type": "string"
                },
                "agents": {
                  "type": "array"
                },
                "condition_count": {
                  "type": "integer"
                },
                "subscriber_count": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "conditions": {
                  "type": "array"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "slack_channel_name": {
                  "type": "string"
                },
                "teams_id": {
                  "type": "integer"
                },
                "teams_channel_name": {
                  "type": "string"
                },
                "value1": {
                  "type": "integer"
                },
                "value1_name": {
                  "type": "string"
                },
                "_iszapier": {
                  "type": "boolean"
                },
                "filter_sitecontact": {
                  "type": "boolean"
                },
                "sitecontact_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "roles": {
                  "type": "array"
                },
                "mattermost_channelid": {
                  "type": "integer"
                },
                "mattermost_channel_name": {
                  "type": "string"
                },
                "rule_id": {
                  "type": "integer"
                },
                "rule_guid": {
                  "type": "string"
                },
                "rule_name": {
                  "type": "string"
                },
                "user_roles": {
                  "type": "array"
                },
                "filter_type": {
                  "type": "integer"
                },
                "customisecolour": {
                  "type": "boolean"
                },
                "colour": {
                  "type": "string"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "safe_instances": {
                  "type": "integer"
                },
                "safe_instance_list": {
                  "type": "array"
                },
                "twilio_details": {
                  "type": "integer"
                },
                "twilio_number": {
                  "type": "string"
                },
                "flow_seq": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "outcomes": {
                  "type": "array"
                },
                "acknowledge_type": {
                  "type": "integer"
                },
                "acknowledge_complete": {
                  "type": "string"
                },
                "acknowledge_empty": {
                  "type": "string"
                }
              }
            },
            "description": "The notifications value"
          },
          "notifications_personal": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "team_name": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "delivery_method": {
                  "type": "integer"
                },
                "sendpushnotification": {
                  "type": "boolean"
                },
                "sendpushnotificationbrowser": {
                  "type": "boolean"
                },
                "popupinnotificationpane": {
                  "type": "boolean"
                },
                "eventno": {
                  "type": "integer"
                },
                "emailtemplate_id": {
                  "type": "integer"
                },
                "emailtemplate_guid": {
                  "type": "string"
                },
                "emailtemplate_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "email_list": {
                  "type": "string"
                },
                "slack_id": {
                  "type": "integer"
                },
                "interval": {
                  "type": "number"
                },
                "useworkinghours": {
                  "type": "integer"
                },
                "restriction_type": {
                  "type": "integer"
                },
                "restriction_department_id": {
                  "type": "integer"
                },
                "restriction_department_guid": {
                  "type": "string"
                },
                "restriction_department_name": {
                  "type": "string"
                },
                "restriction_team_id": {
                  "type": "integer"
                },
                "restriction_team_guid": {
                  "type": "string"
                },
                "restriction_team_name": {
                  "type": "string"
                },
                "webhook_id": {
                  "type": "string"
                },
                "agents": {
                  "type": "array"
                },
                "condition_count": {
                  "type": "integer"
                },
                "subscriber_count": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "conditions": {
                  "type": "array"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "slack_channel_name": {
                  "type": "string"
                },
                "teams_id": {
                  "type": "integer"
                },
                "teams_channel_name": {
                  "type": "string"
                },
                "value1": {
                  "type": "integer"
                },
                "value1_name": {
                  "type": "string"
                },
                "_iszapier": {
                  "type": "boolean"
                },
                "filter_sitecontact": {
                  "type": "boolean"
                },
                "sitecontact_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "roles": {
                  "type": "array"
                },
                "mattermost_channelid": {
                  "type": "integer"
                },
                "mattermost_channel_name": {
                  "type": "string"
                },
                "rule_id": {
                  "type": "integer"
                },
                "rule_guid": {
                  "type": "string"
                },
                "rule_name": {
                  "type": "string"
                },
                "user_roles": {
                  "type": "array"
                },
                "filter_type": {
                  "type": "integer"
                },
                "customisecolour": {
                  "type": "boolean"
                },
                "colour": {
                  "type": "string"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "safe_instances": {
                  "type": "integer"
                },
                "safe_instance_list": {
                  "type": "array"
                },
                "twilio_details": {
                  "type": "integer"
                },
                "twilio_number": {
                  "type": "string"
                },
                "flow_seq": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "outcomes": {
                  "type": "array"
                },
                "acknowledge_type": {
                  "type": "integer"
                },
                "acknowledge_complete": {
                  "type": "string"
                },
                "acknowledge_empty": {
                  "type": "string"
                }
              }
            },
            "description": "Notifications Personal"
          },
          "emailconfirmed": {
            "type": "boolean",
            "description": "The emailconfirmed value"
          },
          "accountconfirmed": {
            "type": "boolean",
            "description": "The accountconfirmed value"
          },
          "isinvite": {
            "type": "boolean",
            "description": "The isinvite value"
          },
          "is_sales": {
            "type": "boolean",
            "description": "Is Sales"
          },
          "_getlogmeinid": {
            "type": "boolean",
            "description": "The getlogmeinid value"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          },
          "_importtoken": {
            "type": "string",
            "description": "The importtoken value"
          },
          "beyondtrust_name": {
            "type": "string",
            "description": "Beyondtrust Name"
          },
          "azure_roleid": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Roleid"
          },
          "customfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "value": {},
                "value_is_password_id": {
                  "type": "boolean"
                },
                "display": {
                  "type": "string"
                },
                "characterlimit": {
                  "type": "integer"
                },
                "characterlimittype": {
                  "type": "integer"
                },
                "inputtype": {
                  "type": "integer"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "searchable": {
                  "type": "boolean"
                },
                "ordervalues": {
                  "type": "boolean"
                },
                "ordervaluesby": {
                  "type": "integer"
                },
                "database_lookup_id": {
                  "type": "integer"
                },
                "database_lookup_auto": {
                  "type": "boolean"
                },
                "database_lookup_triggers": {
                  "type": "array"
                },
                "third_party_name": {
                  "type": "string"
                },
                "extratype": {
                  "type": "integer"
                },
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "copytograndchildonupdate": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "hyperlink": {
                  "type": "string"
                },
                "usage": {
                  "type": "integer"
                },
                "linked_table_id": {
                  "type": "integer"
                },
                "showondetailsscreen": {
                  "type": "boolean"
                },
                "third_party_value": {
                  "type": "string"
                },
                "custom_extra_table_id": {
                  "type": "integer"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "only_validate_on_creation": {
                  "type": "boolean"
                },
                "calculation": {
                  "type": "string"
                },
                "rounding": {
                  "type": "integer"
                },
                "validation_reasons": {
                  "type": "array"
                },
                "int_value_is_display": {
                  "type": "boolean"
                },
                "regex": {
                  "type": "string"
                },
                "onlyshowforagents": {
                  "type": "boolean"
                },
                "is_horizontal": {
                  "type": "boolean"
                },
                "copied": {
                  "type": "boolean"
                },
                "isencrypted": {
                  "type": "boolean"
                },
                "max_selection": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "selection_field_id": {
                  "type": "integer"
                },
                "variable_format_1": {
                  "type": "string"
                },
                "variable_format_2": {
                  "type": "string"
                },
                "validation_data": {
                  "type": "array"
                },
                "database_lookup_input": {
                  "type": "integer"
                },
                "table_data_entry_type": {
                  "type": "integer"
                },
                "showintable": {
                  "type": "boolean"
                },
                "table_height": {
                  "type": "integer"
                },
                "dont_delete_rows": {
                  "type": "boolean"
                },
                "table_matching_field": {
                  "type": "integer"
                },
                "new_storage_method": {
                  "type": "boolean"
                },
                "where_sql": {
                  "type": "string"
                },
                "load_type": {
                  "type": "integer"
                },
                "add_rows": {
                  "type": "boolean"
                },
                "delete_these_rows": {
                  "type": "array"
                },
                "showinpool": {
                  "type": "boolean"
                },
                "allow_pool_override": {
                  "type": "boolean"
                },
                "details_column_group": {
                  "type": "integer"
                },
                "add_row_per_value": {
                  "type": "boolean"
                },
                "store_in_fielddata": {
                  "type": "boolean"
                },
                "first_value_default": {
                  "type": "boolean"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "The customfields value"
          },
          "chargerates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "key1": {
                  "type": "integer"
                },
                "key1_name": {
                  "type": "string"
                },
                "key2": {
                  "type": "integer"
                },
                "key2_guid": {
                  "type": "string"
                },
                "key2_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The chargerates value"
          },
          "warnifnoscan_integrator": {
            "type": "boolean",
            "description": "Warnifnoscan Integrator"
          },
          "warnifnoscan_integrator_hours": {
            "type": "integer",
            "format": "int32",
            "description": "Warnifnoscan Integrator Hours"
          },
          "orion_username": {
            "type": "string",
            "description": "Orion Username"
          },
          "orion_password": {
            "type": "string",
            "description": "Orion Password"
          },
          "ncentral_username": {
            "type": "string",
            "description": "Ncentral Username"
          },
          "soc_username": {
            "type": "string",
            "description": "Soc Username"
          },
          "autotaskid": {
            "type": "integer",
            "format": "int32",
            "description": "The autotaskid value"
          },
          "oktaid": {
            "type": "string",
            "description": "The oktaid value"
          },
          "okta_status": {
            "type": "string",
            "description": "Okta Status"
          },
          "new_ncentral_key": {
            "type": "string",
            "description": "New Ncentral Key"
          },
          "pomincostforapprovaltype": {
            "type": "integer",
            "format": "int32",
            "description": "The pomincostforapprovaltype value"
          },
          "pomincostforapproval": {
            "type": "number",
            "format": "double",
            "description": "The pomincostforapproval value"
          },
          "quotemarginforapprovaltype": {
            "type": "integer",
            "format": "int32",
            "description": "The quotemarginforapprovaltype value"
          },
          "quotemarginforapproval": {
            "type": "number",
            "format": "double",
            "description": "The quotemarginforapproval value"
          },
          "new_orion_password": {
            "type": "string",
            "description": "New Orion Password"
          },
          "orion_access": {
            "type": "boolean",
            "description": "Orion Access"
          },
          "new_method": {
            "type": "boolean",
            "description": "New Method"
          },
          "exchange_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Exchange Token Expiry"
          },
          "exchange_redirect": {
            "type": "string",
            "description": "Exchange Redirect"
          },
          "_getoauthtoken": {
            "type": "boolean",
            "description": "The getoauthtoken value"
          },
          "oauth_code": {
            "type": "string",
            "description": "Oauth Code"
          },
          "oauth_code_verifier": {
            "type": "string",
            "description": "Oauth Code Verifier"
          },
          "oauth_redirect": {
            "type": "string",
            "description": "Oauth Redirect"
          },
          "oauth_type": {
            "type": "string",
            "description": "Oauth Type"
          },
          "oauth_state": {
            "type": "string",
            "description": "Oauth State"
          },
          "new_access_token": {
            "type": "string",
            "description": "New Access Token"
          },
          "new_token_type": {
            "type": "string",
            "description": "New Token Type"
          },
          "new_refresh_token": {
            "type": "string",
            "description": "New Refresh Token"
          },
          "_disconnectintegration": {
            "type": "string",
            "description": "The disconnectintegration value"
          },
          "sentinel_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Sentinel Token Expiry"
          },
          "sentinel_redirect": {
            "type": "string",
            "description": "Sentinel Redirect"
          },
          "default_columns_id_assets": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Assets"
          },
          "Oo_name": {
            "type": "string",
            "description": "Oo Name"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "isagentdetails": {
            "type": "boolean",
            "description": "The isagentdetails value"
          },
          "excludefromresourcebooking": {
            "type": "boolean",
            "description": "The excludefromresourcebooking value"
          },
          "delegation_activated": {
            "type": "boolean",
            "description": "Delegation Activated"
          },
          "delegation_timebased": {
            "type": "boolean",
            "description": "Delegation Timebased"
          },
          "delegation_start": {
            "type": "string",
            "format": "date-time",
            "description": "Delegation Start"
          },
          "delegation_end": {
            "type": "string",
            "format": "date-time",
            "description": "Delegation End"
          },
          "delegation_user_id": {
            "type": "integer",
            "format": "int32",
            "description": "Delegation User Id"
          },
          "delegation_user_name": {
            "type": "string",
            "description": "Delegation User Name"
          },
          "_reassign_all_accounts_to_agent": {
            "type": "integer",
            "format": "int32",
            "description": "Reassign All Accounts To Agent"
          },
          "_kick": {
            "type": "boolean",
            "description": "The kick value"
          },
          "_revoke_tokens": {
            "type": "boolean",
            "description": "Revoke Tokens"
          },
          "authenticatorapp_configured": {
            "type": "boolean",
            "description": "Authenticatorapp Configured"
          },
          "_revoke_authenticatorapp": {
            "type": "boolean",
            "description": "Revoke Authenticatorapp"
          },
          "ispasswordreset": {
            "type": "boolean",
            "description": "The ispasswordreset value"
          },
          "graph_host": {
            "type": "string",
            "description": "Graph Host"
          },
          "linked_halo_url": {
            "type": "string",
            "description": "Linked Halo Url"
          },
          "holiday_allowance": {
            "type": "number",
            "format": "double",
            "description": "Holiday Allowance"
          },
          "agent_holiday_allowances": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "holiday_type": {
                  "type": "integer"
                },
                "allowance": {
                  "type": "number"
                },
                "remaining_allowance": {
                  "type": "number"
                }
              }
            },
            "description": "Agent Holiday Allowances"
          },
          "remaining_holiday_allowance": {
            "type": "number",
            "format": "double",
            "description": "Remaining Holiday Allowance"
          },
          "_isbatch": {
            "type": "boolean",
            "description": "The isbatch value"
          },
          "import_photo": {
            "type": "boolean",
            "description": "Import Photo"
          },
          "travelrate": {
            "type": "integer",
            "format": "int32",
            "description": "The travelrate value"
          },
          "github_username": {
            "type": "string",
            "description": "Github Username"
          },
          "_signature_id": {
            "type": "string",
            "description": "Signature Id"
          },
          "_signature": {
            "type": "string",
            "description": "The signature value"
          },
          "is_admin": {
            "type": "boolean",
            "description": "Is Admin"
          },
          "ac_tickettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Tickettypes"
          },
          "ac_approvals": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Approvals"
          },
          "ac_rules": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Rules"
          },
          "ac_cannedtext": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Cannedtext"
          },
          "ac_customfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customfields"
          },
          "ac_customtables": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customtables"
          },
          "ac_dashboards": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Dashboards"
          },
          "ac_workflows": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Workflows"
          },
          "ac_roles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Roles"
          },
          "ac_slas": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Slas"
          },
          "ac_templates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Templates"
          },
          "ac_outcomes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Outcomes"
          },
          "ac_workdays": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Workdays"
          },
          "ac_emailtemplates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Emailtemplates"
          },
          "ac_messagegroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Messagegroups"
          },
          "ac_reportgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Reportgroups"
          },
          "ac_fieldgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Fieldgroups"
          },
          "ac_languagepacks": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Languagepacks"
          },
          "ac_itemgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Itemgroups"
          },
          "ac_reports": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Reports"
          },
          "ac_datasources": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Datasources"
          },
          "ac_compositereports": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Compositereports"
          },
          "default_columns_id_clients": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Clients"
          },
          "default_view_clients_selectedname": {
            "type": "string",
            "description": "Default View Clients Selectedname"
          },
          "default_view_assets_selectedname": {
            "type": "string",
            "description": "Default View Assets Selectedname"
          },
          "_do_reassign01": {
            "type": "boolean",
            "description": "Do Reassign01"
          },
          "check_reassign01": {
            "type": "boolean",
            "description": "Check Reassign01"
          },
          "_do_reassignteam01": {
            "type": "boolean",
            "description": "Do Reassignteam01"
          },
          "_force": {
            "type": "boolean",
            "description": "The force value"
          },
          "default_view_customers_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Customers Selectedid"
          },
          "default_view_customers_selectedname": {
            "type": "string",
            "description": "Default View Customers Selectedname"
          },
          "default_view_users_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Users Selectedid"
          },
          "default_view_users_selectedname": {
            "type": "string",
            "description": "Default View Users Selectedname"
          },
          "default_columns_id_contracts": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Contracts"
          },
          "default_view_contracts_selectedname": {
            "type": "string",
            "description": "Default View Contracts Selectedname"
          },
          "default_columns_id_sites": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Sites"
          },
          "default_columns_sites_selectedname": {
            "type": "string",
            "description": "Default Columns Sites Selectedname"
          },
          "default_columns_id_users": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Users"
          },
          "default_columns_users_selectedname": {
            "type": "string",
            "description": "Default Columns Users Selectedname"
          },
          "pagerduty_email": {
            "type": "string",
            "description": "Pagerduty Email"
          },
          "ac_assettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Assettypes"
          },
          "ac_assetgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Assetgroups"
          },
          "ac_servicecategories": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Servicecategories"
          },
          "ac_services": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Services"
          },
          "ac_suppliers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Suppliers"
          },
          "ac_suppliercontracts": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Suppliercontracts"
          },
          "last_modified": {
            "type": "string",
            "format": "date-time",
            "description": "Last Modified"
          },
          "jira_instance": {
            "type": "integer",
            "format": "int32",
            "description": "Jira Instance"
          },
          "jira_instance_name": {
            "type": "string",
            "description": "Jira Instance Name"
          },
          "pref_notification_sound": {
            "type": "integer",
            "format": "int32",
            "description": "Pref Notification Sound"
          },
          "pref_chat_sound": {
            "type": "integer",
            "format": "int32",
            "description": "Pref Chat Sound"
          },
          "default_columns_id_supplier_contracts": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Supplier Contracts"
          },
          "default_view_supplier_contracts_selectedname": {
            "type": "string",
            "description": "Default View Supplier Contracts Selectedname"
          },
          "default_view_assets": {
            "type": "string",
            "description": "Default View Assets"
          },
          "default_view_assets_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Assets Selectedid"
          },
          "default_view_assets_selectedid_name": {
            "type": "string",
            "description": "Default View Assets Selectedid Name"
          },
          "matching_value": {
            "type": "string",
            "description": "Matching Value"
          },
          "sqlimport_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sqlimport Id"
          },
          "splashtop_url": {
            "type": "string",
            "description": "Splashtop Url"
          },
          "splashtop_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Splashtop Token Expiry"
          },
          "default_splashtop_channelname": {
            "type": "string",
            "description": "Default Splashtop Channelname"
          },
          "splashtop_channel": {
            "type": "object",
            "description": "Splashtop Channel"
          },
          "ac_chatprofiles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Chatprofiles"
          },
          "ac_faqlists": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Faqlists"
          },
          "allow_automatic_call_scripts": {
            "type": "boolean",
            "description": "Allow Automatic Call Scripts"
          },
          "gotoresolve_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Gotoresolve Token Expiry"
          },
          "ac_devices": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Devices"
          },
          "azure_connectionid": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Connectionid"
          },
          "allow_presence_notifications": {
            "type": "boolean",
            "description": "Allow Presence Notifications"
          },
          "azure_tenant_id": {
            "type": "string",
            "description": "Azure Tenant Id"
          },
          "azure_client_id": {
            "type": "string",
            "description": "Azure Client Id"
          },
          "presence_subscription": {
            "type": "object",
            "description": "Presence Subscription"
          },
          "default_columns_id_supplier": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Supplier"
          },
          "default_columns_supplier_selectedname": {
            "type": "string",
            "description": "Default Columns Supplier Selectedname"
          },
          "default_view_suppliers_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Suppliers Selectedid"
          },
          "default_view_suppliers_selectedname": {
            "type": "string",
            "description": "Default View Suppliers Selectedname"
          },
          "linked_user_client_id": {
            "type": "integer",
            "format": "int32",
            "description": "Linked User Client Id"
          },
          "contractdetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contractdetails Layout Id"
          },
          "contractdetails_layout_name": {
            "type": "string",
            "description": "Contractdetails Layout Name"
          },
          "default_action_date_display": {
            "type": "integer",
            "format": "int32",
            "description": "Default Action Date Display"
          },
          "signature_image": {
            "type": "string",
            "description": "Signature Image"
          },
          "exclude_from_automatic_assigning": {
            "type": "boolean",
            "description": "Exclude From Automatic Assigning"
          },
          "userdetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Userdetails Layout Id"
          },
          "userdetails_layout_name": {
            "type": "string",
            "description": "Userdetails Layout Name"
          },
          "guid": {
            "type": "string",
            "format": "uuid",
            "description": "The guid value"
          },
          "calendar_options_multi": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "value": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "isnew": {
                  "type": "boolean"
                }
              }
            },
            "description": "Calendar Options Multi"
          },
          "ac_databaselookups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Databaselookups"
          },
          "default_columns_id_pos": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Pos"
          },
          "default_view_pos_selectedname": {
            "type": "string",
            "description": "Default View Pos Selectedname"
          },
          "sitedetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sitedetails Layout Id"
          },
          "sitedetails_layout_name": {
            "type": "string",
            "description": "Sitedetails Layout Name"
          },
          "enable_teams_shifts": {
            "type": "boolean",
            "description": "Enable Teams Shifts"
          },
          "warnif_incomplete_ts": {
            "type": "boolean",
            "description": "Warnif Incomplete Ts"
          },
          "warnif_incomplete_ts_manager": {
            "type": "boolean",
            "description": "Warnif Incomplete Ts Manager"
          },
          "incomplete_ts_threshold": {
            "type": "integer",
            "format": "int32",
            "description": "Incomplete Ts Threshold"
          },
          "incomplete_ts_sendtime": {
            "type": "string",
            "format": "date-time",
            "description": "Incomplete Ts Sendtime"
          },
          "incomplete_ts_lastcreated": {
            "type": "string",
            "format": "date-time",
            "description": "Incomplete Ts Lastcreated"
          },
          "ac_notifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Notifications"
          },
          "load_balance_agent_limits": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "ticket_type_id": {
                  "type": "integer"
                },
                "ticket_type_name": {
                  "type": "string"
                },
                "max_tickets": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Load Balance Agent Limits"
          },
          "federated_identity_id": {
            "type": "string",
            "description": "Federated Identity Id"
          },
          "ac_columnprofiles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Columnprofiles"
          },
          "ac_lists": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Lists"
          },
          "ac_filterprofiles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Filterprofiles"
          },
          "new_ac_agent": {
            "type": "integer",
            "format": "int32",
            "description": "New Ac Agent"
          },
          "new_ac_role": {
            "type": "integer",
            "format": "int32",
            "description": "New Ac Role"
          },
          "import_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Details Id"
          },
          "import_mapping_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Mapping Id"
          },
          "new_external_link": {
            "type": "object",
            "description": "New External Link"
          },
          "_match_thirdparty_id": {
            "type": "string",
            "description": "Match Thirdparty Id"
          },
          "_match_additional_id": {
            "type": "string",
            "description": "Match Additional Id"
          },
          "_match_integration_id": {
            "type": "integer",
            "format": "int32",
            "description": "Match Integration Id"
          },
          "_match_integration_name": {
            "type": "string",
            "description": "Match Integration Name"
          },
          "default_columns_id_sos": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Sos"
          },
          "default_view_sos_selectedname": {
            "type": "string",
            "description": "Default View Sos Selectedname"
          },
          "default_columns_id_quotes": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Quotes"
          },
          "default_view_quotes_selectedname": {
            "type": "string",
            "description": "Default View Quotes Selectedname"
          },
          "default_columns_id_invoices": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Invoices"
          },
          "default_view_invoices_selectedname": {
            "type": "string",
            "description": "Default View Invoices Selectedname"
          },
          "default_columns_id_rinvoices": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Rinvoices"
          },
          "default_view_rinvoices_selectedname": {
            "type": "string",
            "description": "Default View Rinvoices Selectedname"
          },
          "ac_webhooks": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Webhooks"
          },
          "ac_customintegrations": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customintegrations"
          },
          "ac_azuread": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Azuread"
          },
          "ac_pdftemplates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Pdftemplates"
          },
          "ac_assetfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Assetfields"
          },
          "_isclone": {
            "type": "boolean",
            "description": "The isclone value"
          },
          "orion_key_vault_secret_name": {
            "type": "string",
            "description": "Orion Key Vault Secret Name"
          },
          "gotoresolve_redirect_uri": {
            "type": "string",
            "description": "Gotoresolve Redirect Uri"
          },
          "splashtop_redirect_uri": {
            "type": "string",
            "description": "Splashtop Redirect Uri"
          },
          "agent_cost_tracking": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "start_date": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "cost": {
                  "type": "number"
                },
                "currency": {
                  "type": "integer"
                },
                "currency_name": {
                  "type": "string"
                },
                "currency_symbol": {
                  "type": "string"
                }
              }
            },
            "description": "Agent Cost Tracking"
          },
          "ac_softwareproducts": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Softwareproducts"
          },
          "agent_integration_credentials": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "details_id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "string"
                },
                "token_expiry": {
                  "type": "string"
                },
                "new_access_token": {
                  "type": "string"
                },
                "new_refresh_token": {
                  "type": "string"
                },
                "new_client_secret": {
                  "type": "string"
                },
                "details_name": {
                  "type": "string"
                }
              }
            },
            "description": "Agent Integration Credentials"
          },
          "ac_folders": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Folders"
          },
          "ac_qualifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Qualifications"
          },
          "contact_pref1": {
            "type": "integer",
            "format": "int32",
            "description": "Contact Pref1"
          },
          "contact_pref2": {
            "type": "integer",
            "format": "int32",
            "description": "Contact Pref2"
          },
          "contact_pref3": {
            "type": "integer",
            "format": "int32",
            "description": "Contact Pref3"
          },
          "_is_a_teamleader": {
            "type": "boolean",
            "description": "Is A Teamleader"
          },
          "ac_custombuttons": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Custombuttons"
          },
          "isagentconfig": {
            "type": "boolean",
            "description": "The isagentconfig value"
          },
          "sailpoint_role_association": {
            "type": "string",
            "description": "Sailpoint Role Association"
          },
          "default_columns_id_accounts": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Accounts"
          },
          "default_columns_accounts_selectedname": {
            "type": "string",
            "description": "Default Columns Accounts Selectedname"
          },
          "default_columns_id_prospects": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Prospects"
          },
          "default_columns_prospects_selectedname": {
            "type": "string",
            "description": "Default Columns Prospects Selectedname"
          },
          "ac_customtabs": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customtabs"
          },
          "_disable_extra_matching": {
            "type": "boolean",
            "description": "Disable Extra Matching"
          },
          "ac_dashboardtab": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Dashboardtab"
          },
          "use": {
            "type": "string",
            "description": "The use value"
          },
          "assetfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The assetfields value"
          },
          "unamecustomfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "canadd": {
                  "type": "boolean"
                },
                "candelete": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "customfield_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The unamecustomfields value"
          },
          "unameappointmenttypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The unameappointmenttypes value"
          },
          "_canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "_canupdate_moreinfo": {
            "type": "boolean",
            "description": "Canupdate Moreinfo"
          },
          "logmeinid": {
            "type": "string",
            "description": "The logmeinid value"
          },
          "allowbeyondtrustinvites": {
            "type": "boolean",
            "description": "The allowbeyondtrustinvites value"
          },
          "jira_id": {
            "type": "string",
            "description": "Jira Id"
          },
          "namewithinactive": {
            "type": "string",
            "description": "The namewithinactive value"
          },
          "apptsync": {
            "type": "integer",
            "format": "int32",
            "description": "The apptsync value"
          },
          "okta_id": {
            "type": "string",
            "description": "Okta Id"
          },
          "sailpoint_id": {
            "type": "string",
            "description": "Sailpoint Id"
          },
          "enableshifts": {
            "type": "boolean",
            "description": "The enableshifts value"
          },
          "sendemailerrors": {
            "type": "boolean",
            "description": "The sendemailerrors value"
          },
          "uname_usercustomfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "canadd": {
                  "type": "boolean"
                },
                "candelete": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "customfield_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Uname Usercustomfields"
          },
          "can_approve_purchaseorder": {
            "type": "boolean",
            "description": "Can Approve Purchaseorder"
          },
          "can_approve_quote": {
            "type": "boolean",
            "description": "Can Approve Quote"
          },
          "can_approve_invoice": {
            "type": "boolean",
            "description": "Can Approve Invoice"
          },
          "default_splashtop_channel": {
            "type": "integer",
            "format": "int32",
            "description": "Default Splashtop Channel"
          },
          "workday_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workday Id"
          },
          "workday_name": {
            "type": "string",
            "description": "Workday Name"
          },
          "workday_timezone": {
            "type": "string",
            "description": "Workday Timezone"
          },
          "timezone": {
            "type": "string",
            "description": "Timezone identifier"
          },
          "costprice": {
            "type": "number",
            "format": "double",
            "description": "The costprice value"
          },
          "chargerate": {
            "type": "integer",
            "format": "int32",
            "description": "The chargerate value"
          },
          "first_role_id": {
            "type": "string",
            "description": "First Role Id"
          },
          "in_queried_team": {
            "type": "boolean",
            "description": "In Queried Team"
          },
          "guid_string": {
            "type": "string",
            "description": "Guid String"
          },
          "timesheet_approver": {
            "type": "integer",
            "format": "int32",
            "description": "Timesheet Approver"
          },
          "is_member_of_all_departments": {
            "type": "boolean",
            "description": "Is Member Of All Departments"
          }
        }
      },
      "description": "The agents value"
    },
    "allday": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The allday value"
    },
    "allowed_resourcebooking_teams": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "tickettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Tickettype Id"
          },
          "section_id": {
            "type": "integer",
            "format": "int32",
            "description": "Section Id"
          },
          "section_name": {
            "type": "string",
            "description": "Section Name"
          },
          "allowedteamsrestriction": {
            "type": "boolean",
            "description": "The allowedteamsrestriction value"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          }
        }
      },
      "description": "Allowed Resourcebooking Teams"
    },
    "apfaultidremoved": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The apfaultidremoved value"
    },
    "appointment_hours": {
      "type": [
        "number",
        "null"
      ],
      "description": "Appointment Hours"
    },
    "appointment_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Appointment Id"
    },
    "appointment_location": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Appointment Location"
    },
    "appointment_location_free_text": {
      "type": [
        "string",
        "null"
      ],
      "description": "Appointment Location Free Text"
    },
    "appointment_location_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Appointment Location Name"
    },
    "appointment_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Appointment Status"
    },
    "appointment_type_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Appointment Type Id"
    },
    "appointment_type_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Appointment Type Name"
    },
    "appointment_work_hours": {
      "type": [
        "number",
        "null"
      ],
      "description": "Appointment Work Hours"
    },
    "approval_start": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Approval Start"
    },
    "approval_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Approval Status"
    },
    "approvalagent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The approvalagent value"
    },
    "approvaldatetime": {
      "type": [
        "string",
        "null"
      ],
      "description": "The approvaldatetime value"
    },
    "approvalemailaddress": {
      "type": [
        "string",
        "null"
      ],
      "description": "The approvalemailaddress value"
    },
    "approvalnote": {
      "type": [
        "string",
        "null"
      ],
      "description": "The approvalnote value"
    },
    "attendees": {
      "type": [
        "string",
        "null"
      ],
      "description": "The attendees value"
    },
    "autocomplete": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The autocomplete value"
    },
    "bcclist": {
      "type": [
        "string",
        "null"
      ],
      "description": "The bcclist value"
    },
    "betweenend": {
      "type": [
        "string",
        "null"
      ],
      "description": "The betweenend value"
    },
    "betweenstart": {
      "type": [
        "string",
        "null"
      ],
      "description": "The betweenstart value"
    },
    "booking_email": {
      "type": [
        "string",
        "null"
      ],
      "description": "Booking Email"
    },
    "booking_fields": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "copytochildonupdate": {
            "type": "boolean",
            "description": "The copytochildonupdate value"
          },
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "rtid": {
            "type": "integer",
            "format": "int32",
            "description": "The rtid value"
          },
          "usage": {
            "type": "integer",
            "format": "int32",
            "description": "The usage value"
          },
          "fieldid": {
            "type": "integer",
            "format": "int32",
            "description": "The fieldid value"
          },
          "fieldguid": {
            "type": "string",
            "format": "uuid",
            "description": "The fieldguid value"
          },
          "seq": {
            "type": "integer",
            "format": "int32",
            "description": "The seq value"
          },
          "tableid": {
            "type": "integer",
            "format": "int32",
            "description": "The tableid value"
          },
          "tableguid": {
            "type": "string",
            "format": "uuid",
            "description": "The tableguid value"
          },
          "groupid": {
            "type": "integer",
            "format": "int32",
            "description": "The groupid value"
          },
          "groupguid": {
            "type": "string",
            "format": "uuid",
            "description": "The groupguid value"
          },
          "endusernew": {
            "type": "integer",
            "format": "int32",
            "description": "The endusernew value"
          },
          "enduserdetail": {
            "type": "integer",
            "format": "int32",
            "description": "The enduserdetail value"
          },
          "enduserdetailrejected": {
            "type": "integer",
            "format": "int32",
            "description": "The enduserdetailrejected value"
          },
          "technew": {
            "type": "integer",
            "format": "int32",
            "description": "The technew value"
          },
          "techdetail": {
            "type": "integer",
            "format": "int32",
            "description": "The techdetail value"
          },
          "fieldname": {
            "type": "string",
            "description": "The fieldname value"
          },
          "fieldinfo": {
            "type": "object",
            "description": "The fieldinfo value"
          },
          "visibility_conditions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "pk": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_guid": {
                  "type": "string"
                },
                "lookup_field_id": {
                  "type": "integer"
                },
                "lookup_field_guid": {
                  "type": "string"
                },
                "lookup_value_id": {
                  "type": "integer"
                },
                "lookupvalueid_guid": {
                  "type": "string"
                },
                "lookup_value": {
                  "type": "string"
                },
                "lookupvalue_guid": {
                  "type": "string"
                },
                "field_value": {
                  "type": "integer"
                },
                "category_value_name": {
                  "type": "string"
                },
                "dynamic_SQL_field": {
                  "type": "boolean"
                },
                "value_modified": {
                  "type": "boolean"
                },
                "conditiontype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "field_usage": {
                  "type": "integer"
                },
                "criteriagroup_id": {
                  "type": "integer"
                }
              }
            },
            "description": "Visibility Conditions"
          },
          "visibility_conditions_value": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "pk": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_guid": {
                  "type": "string"
                },
                "lookup_field_id": {
                  "type": "integer"
                },
                "lookup_field_guid": {
                  "type": "string"
                },
                "lookup_value_id": {
                  "type": "integer"
                },
                "lookupvalueid_guid": {
                  "type": "string"
                },
                "lookup_value": {
                  "type": "string"
                },
                "lookupvalue_guid": {
                  "type": "string"
                },
                "field_value": {
                  "type": "integer"
                },
                "category_value_name": {
                  "type": "string"
                },
                "dynamic_SQL_field": {
                  "type": "boolean"
                },
                "value_modified": {
                  "type": "boolean"
                },
                "conditiontype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "field_usage": {
                  "type": "integer"
                },
                "criteriagroup_id": {
                  "type": "integer"
                }
              }
            },
            "description": "Visibility Conditions Value"
          },
          "group_visibility_conditions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity_id": {
                  "type": "integer"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_id2": {
                  "type": "integer"
                },
                "entity_guid2": {
                  "type": "string"
                },
                "entity_id3": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "desc": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "allow_access": {
                  "type": "boolean"
                },
                "subscriber_type": {
                  "type": "integer"
                },
                "restrictions": {
                  "type": "array"
                },
                "visibility_conditions": {
                  "type": "array"
                },
                "user_access": {
                  "type": "array"
                },
                "subscribers": {
                  "type": "array"
                },
                "criteria": {
                  "type": "array"
                },
                "view_filter_details": {
                  "type": "array"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Group Visibility Conditions"
          },
          "value_restrictions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "field_id": {
                  "type": "integer"
                },
                "value_id": {
                  "type": "integer"
                },
                "value_guid": {
                  "type": "string"
                },
                "value_name": {
                  "type": "string"
                },
                "field_usage": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Value Restrictions"
          },
          "group": {
            "type": "object",
            "description": "The group value"
          },
          "technewlocation": {
            "type": "integer",
            "format": "int32",
            "description": "The technewlocation value"
          },
          "restrictupdate": {
            "type": "integer",
            "format": "int32",
            "description": "The restrictupdate value"
          },
          "update_restrictions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "field_id": {
                  "type": "integer"
                },
                "fieldgroup_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "role_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "alloweditbeforeapproval": {
                  "type": "boolean"
                },
                "alloweditafterapproval": {
                  "type": "boolean"
                },
                "alloweditduringapproval": {
                  "type": "boolean"
                },
                "field_usage": {
                  "type": "integer"
                },
                "custom_table_id": {
                  "type": "integer"
                }
              }
            },
            "description": "Update Restrictions"
          },
          "techtab_id": {
            "type": "integer",
            "format": "int32",
            "description": "Techtab Id"
          },
          "techtab_name": {
            "type": "string",
            "description": "Techtab Name"
          },
          "showdependency": {
            "type": "boolean",
            "description": "The showdependency value"
          },
          "canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "override_fieldname": {
            "type": "string",
            "description": "Override Fieldname"
          },
          "override_action_fieldname": {
            "type": "string",
            "description": "Override Action Fieldname"
          },
          "boldlabelandvalue": {
            "type": "boolean",
            "description": "The boldlabelandvalue value"
          },
          "enduserdetailhideifempty": {
            "type": "boolean",
            "description": "The enduserdetailhideifempty value"
          },
          "techdetailhideifempty": {
            "type": "boolean",
            "description": "The techdetailhideifempty value"
          },
          "copytochild": {
            "type": "boolean",
            "description": "The copytochild value"
          },
          "copytorelated": {
            "type": "boolean",
            "description": "The copytorelated value"
          },
          "restrictread": {
            "type": "integer",
            "format": "int32",
            "description": "The restrictread value"
          },
          "read_restrictions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "field_id": {
                  "type": "integer"
                },
                "fieldgroup_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "role_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "alloweditbeforeapproval": {
                  "type": "boolean"
                },
                "alloweditafterapproval": {
                  "type": "boolean"
                },
                "alloweditduringapproval": {
                  "type": "boolean"
                },
                "field_usage": {
                  "type": "integer"
                },
                "custom_table_id": {
                  "type": "integer"
                }
              }
            },
            "description": "Read Restrictions"
          },
          "techtab_columns": {
            "type": "integer",
            "format": "int32",
            "description": "Techtab Columns"
          },
          "chat_message": {
            "type": "string",
            "description": "Chat Message"
          },
          "techaction": {
            "type": "integer",
            "format": "int32",
            "description": "The techaction value"
          },
          "enduseraction": {
            "type": "integer",
            "format": "int32",
            "description": "The enduseraction value"
          },
          "endusercheckboxmandatory": {
            "type": "boolean",
            "description": "The endusercheckboxmandatory value"
          },
          "translations": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "language_id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "fieldname": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "entity_id2": {
                  "type": "integer"
                },
                "entity_id3": {
                  "type": "integer"
                },
                "entity_textid": {
                  "type": "string"
                },
                "translation": {
                  "type": "string"
                },
                "_dotranslate": {
                  "type": "boolean"
                },
                "_translateonly": {
                  "type": "boolean"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "default_translation": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The translations value"
          },
          "display_type": {
            "type": "integer",
            "format": "int32",
            "description": "Display Type"
          },
          "copytoparent": {
            "type": "boolean",
            "description": "The copytoparent value"
          },
          "copytoparentonupdate": {
            "type": "boolean",
            "description": "The copytoparentonupdate value"
          },
          "agentcheckboxmandatory": {
            "type": "boolean",
            "description": "The agentcheckboxmandatory value"
          },
          "agentbookingdetail": {
            "type": "integer",
            "format": "int32",
            "description": "The agentbookingdetail value"
          },
          "copytoparentnewticket": {
            "type": "boolean",
            "description": "The copytoparentnewticket value"
          }
        }
      },
      "description": "Booking Fields"
    },
    "booking_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Booking Name"
    },
    "booking_phonenumber": {
      "type": [
        "string",
        "null"
      ],
      "description": "Booking Phonenumber"
    },
    "calendar_id": {
      "type": [
        "string",
        "null"
      ],
      "description": "Calendar Id"
    },
    "category1": {
      "type": [
        "string",
        "null"
      ],
      "description": "The category1 value"
    },
    "category2": {
      "type": [
        "string",
        "null"
      ],
      "description": "The category2 value"
    },
    "category3": {
      "type": [
        "string",
        "null"
      ],
      "description": "The category3 value"
    },
    "category4": {
      "type": [
        "string",
        "null"
      ],
      "description": "The category4 value"
    },
    "cclist": {
      "type": [
        "string",
        "null"
      ],
      "description": "The cclist value"
    },
    "changedinnhd": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The changedinnhd value"
    },
    "changekey": {
      "type": [
        "string",
        "null"
      ],
      "description": "The changekey value"
    },
    "chargerate": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The chargerate value"
    },
    "client_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Client Id"
    },
    "client_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Client Name"
    },
    "collection_id": {
      "type": [
        "string",
        "null"
      ],
      "description": "Collection Id"
    },
    "colour": {
      "type": [
        "string",
        "null"
      ],
      "description": "The colour value"
    },
    "commisionable": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The commisionable value"
    },
    "complete_agent_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Complete Agent Id"
    },
    "complete_date": {
      "type": [
        "string",
        "null"
      ],
      "description": "Complete Date"
    },
    "complete_note": {
      "type": [
        "string",
        "null"
      ],
      "description": "Complete Note"
    },
    "complete_notehtml": {
      "type": [
        "string",
        "null"
      ],
      "description": "Complete Notehtml"
    },
    "complete_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Complete Status"
    },
    "complete_timetaken": {
      "type": [
        "number",
        "null"
      ],
      "description": "Complete Timetaken"
    },
    "conference_id": {
      "type": [
        "string",
        "null"
      ],
      "description": "Conference Id"
    },
    "confirmed": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The confirmed value"
    },
    "contact_address": {
      "type": "object",
      "description": "Contact Address",
      "properties": {
        "id": {
          "type": "integer",
          "description": "The id value"
        },
        "type": {
          "type": "integer",
          "description": "The type value"
        },
        "description": {
          "type": "string",
          "description": "The description value"
        },
        "note": {
          "type": "string",
          "description": "The note value"
        },
        "line1": {
          "type": "string",
          "description": "The line1 value"
        },
        "line2": {
          "type": "string",
          "description": "The line2 value"
        },
        "line3": {
          "type": "string",
          "description": "The line3 value"
        },
        "line4": {
          "type": "string",
          "description": "The line4 value"
        },
        "postcode": {
          "type": "string",
          "description": "The postcode value"
        },
        "primary": {
          "type": "boolean",
          "description": "The primary value"
        },
        "inactive": {
          "type": "boolean",
          "description": "The inactive value"
        },
        "date_active": {
          "type": "string",
          "description": "Date Active"
        },
        "date_inactive": {
          "type": "string",
          "description": "Date Inactive"
        },
        "lat": {
          "type": "number",
          "description": "The lat value"
        },
        "long": {
          "type": "number",
          "description": "The long value"
        },
        "client_name": {
          "type": "string",
          "description": "Client Name"
        },
        "site_id": {
          "type": "integer",
          "description": "Site Id"
        },
        "site_name": {
          "type": "string",
          "description": "Site Name"
        },
        "user_id": {
          "type": "integer",
          "description": "User Id"
        },
        "user_name": {
          "type": "string",
          "description": "User Name"
        },
        "user_email": {
          "type": "string",
          "description": "User Email"
        },
        "_isimport": {
          "type": "boolean",
          "description": "The isimport value"
        },
        "_warning": {
          "type": "string",
          "description": "The warning value"
        }
      }
    },
    "contact_emailaddress": {
      "type": [
        "string",
        "null"
      ],
      "description": "Contact Emailaddress"
    },
    "contact_phonenumber": {
      "type": [
        "string",
        "null"
      ],
      "description": "Contact Phonenumber"
    },
    "contract_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Contract Id"
    },
    "createnextappt": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The createnextappt value"
    },
    "crmnote_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Crmnote Id"
    },
    "cspid": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The cspid value"
    },
    "date_created": {
      "type": [
        "string",
        "null"
      ],
      "description": "Date Created"
    },
    "defaultbookingtype": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The defaultbookingtype value"
    },
    "defaultresourcetype": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The defaultresourcetype value"
    },
    "do_reopen": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Do Reopen"
    },
    "end_date": {
      "type": [
        "string",
        "null"
      ],
      "description": "End date for filtering"
    },
    "end_date_only": {
      "type": [
        "string",
        "null"
      ],
      "description": "End Date Only"
    },
    "entity": {
      "type": [
        "number",
        "null"
      ],
      "description": "The entity value"
    },
    "entryid": {
      "type": [
        "string",
        "null"
      ],
      "description": "The entryid value"
    },
    "estimate": {
      "type": [
        "number",
        "null"
      ],
      "description": "The estimate value"
    },
    "exchange_uid": {
      "type": [
        "string",
        "null"
      ],
      "description": "Exchange Uid"
    },
    "exchangeenddate": {
      "type": [
        "string",
        "null"
      ],
      "description": "The exchangeenddate value"
    },
    "exchangelastmodifieddate": {
      "type": [
        "string",
        "null"
      ],
      "description": "The exchangelastmodifieddate value"
    },
    "exchangemailboxfqdn": {
      "type": [
        "string",
        "null"
      ],
      "description": "The exchangemailboxfqdn value"
    },
    "exchangestartdate": {
      "type": [
        "string",
        "null"
      ],
      "description": "The exchangestartdate value"
    },
    "external_organizer": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "External Organizer"
    },
    "followup_agent_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Followup Agent Status"
    },
    "followup_agents": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "sites": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The sites value"
          },
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "onlinestatus_actual": {
            "type": "integer",
            "format": "int32",
            "description": "Onlinestatus Actual"
          },
          "onlinestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The onlinestatus value"
          },
          "is_online": {
            "type": "boolean",
            "description": "Is Online"
          },
          "lastonline": {
            "type": "string",
            "description": "The lastonline value"
          },
          "team": {
            "type": "string",
            "description": "The team value"
          },
          "isdisabled": {
            "type": "boolean",
            "description": "The isdisabled value"
          },
          "email": {
            "type": "string",
            "description": "The email value"
          },
          "ad": {
            "type": "string",
            "description": "The ad value"
          },
          "lastlogindate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastlogindate value"
          },
          "agentphotopath": {
            "type": "string",
            "description": "The agentphotopath value"
          },
          "initials": {
            "type": "string",
            "description": "The initials value"
          },
          "firstname": {
            "type": "string",
            "description": "The firstname value"
          },
          "surname": {
            "type": "string",
            "description": "The surname value"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "jobtitle": {
            "type": "string",
            "description": "The jobtitle value"
          },
          "sms": {
            "type": "string",
            "description": "The sms value"
          },
          "extensionnumber": {
            "type": "string",
            "description": "The extensionnumber value"
          },
          "ticket_count": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Count"
          },
          "is_agent": {
            "type": "boolean",
            "description": "Is Agent"
          },
          "one_client": {
            "type": "integer",
            "format": "int32",
            "description": "One Client"
          },
          "teams": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "team_name": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "org_department_team_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "is_manager": {
                  "type": "boolean"
                },
                "no_config_access": {
                  "type": "boolean"
                },
                "unassigned_access": {
                  "type": "boolean"
                },
                "otheragent_access": {
                  "type": "boolean"
                },
                "fortickets": {
                  "type": "boolean"
                },
                "foropps": {
                  "type": "boolean"
                },
                "forprojects": {
                  "type": "boolean"
                },
                "in_section": {
                  "type": "boolean"
                },
                "excludeautoassign": {
                  "type": "boolean"
                },
                "namewithinactive": {
                  "type": "string"
                },
                "exclude_from_team_resource_booking": {
                  "type": "boolean"
                },
                "isintegration": {
                  "type": "boolean"
                }
              }
            },
            "description": "The teams value"
          },
          "departments": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "department_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "membershiplevel": {
                  "type": "integer"
                },
                "includeteamsintree": {
                  "type": "boolean"
                }
              }
            },
            "description": "The departments value"
          },
          "clients": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                }
              }
            },
            "description": "The clients value"
          },
          "tickettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "tickettype_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "cancreate": {
                  "type": "boolean"
                },
                "canview": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "can_upload_attachments": {
                  "type": "boolean"
                },
                "can_view_attachments": {
                  "type": "boolean"
                },
                "can_download_attachments": {
                  "type": "boolean"
                },
                "can_edit_attachments": {
                  "type": "boolean"
                },
                "can_view_action_history": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The tickettypes value"
          },
          "qualifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "qualification_id": {
                  "type": "integer"
                },
                "qualification_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "date": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "enddate": {
                  "type": "string"
                }
              }
            },
            "description": "The qualifications value"
          },
          "qualification_weighting": {
            "type": "integer",
            "format": "int32",
            "description": "Qualification Weighting"
          },
          "qualified": {
            "type": "boolean",
            "description": "The qualified value"
          },
          "role_list": {
            "type": "string",
            "description": "Role List"
          },
          "current_action_type": {
            "type": "string",
            "description": "Current Action Type"
          },
          "current_action_name": {
            "type": "string",
            "description": "Current Action Name"
          },
          "assettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "cancreate": {
                  "type": "boolean"
                },
                "canview": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The assettypes value"
          },
          "googleemail": {
            "type": "string",
            "description": "The googleemail value"
          },
          "linemanager": {
            "type": "integer",
            "format": "int32",
            "description": "The linemanager value"
          },
          "linemanager_name": {
            "type": "string",
            "description": "Linemanager Name"
          },
          "inboxes": {
            "type": "integer",
            "format": "int32",
            "description": "The inboxes value"
          },
          "exchange_authorized": {
            "type": "boolean",
            "description": "Exchange Authorized"
          },
          "exchange_account": {
            "type": "string",
            "description": "Exchange Account"
          },
          "sentinel_authorized": {
            "type": "boolean",
            "description": "Sentinel Authorized"
          },
          "licence_type": {
            "type": "integer",
            "format": "int32",
            "description": "Licence Type"
          },
          "named_licences_in_use": {
            "type": "integer",
            "format": "int32",
            "description": "Named Licences In Use"
          },
          "concurrent_licences_in_use": {
            "type": "integer",
            "format": "int32",
            "description": "Concurrent Licences In Use"
          },
          "concurrent_agent_total": {
            "type": "integer",
            "format": "int32",
            "description": "Concurrent Agent Total"
          },
          "google_mail_authorized": {
            "type": "boolean",
            "description": "Google Mail Authorized"
          },
          "inbox_clientid": {
            "type": "string",
            "description": "Inbox Clientid"
          },
          "isapiagent": {
            "type": "boolean",
            "description": "The isapiagent value"
          },
          "splashtop_authorized": {
            "type": "boolean",
            "description": "Splashtop Authorized"
          },
          "gotoresolve_authorized": {
            "type": "boolean",
            "description": "Gotoresolve Authorized"
          },
          "datecreated": {
            "type": "string",
            "format": "date-time",
            "description": "The datecreated value"
          },
          "password": {
            "type": "string",
            "description": "The password value"
          },
          "lunchbreak": {
            "type": "number",
            "format": "double",
            "description": "The lunchbreak value"
          },
          "agentphotodata": {
            "type": "string",
            "description": "The agentphotodata value"
          },
          "pagesize": {
            "type": "integer",
            "format": "int32",
            "description": "Number of results per page"
          },
          "signature": {
            "type": "string",
            "description": "The signature value"
          },
          "default_filter_id_tickets": {
            "type": "integer",
            "format": "int32",
            "description": "Default Filter Id Tickets"
          },
          "default_filter_name_tickets": {
            "type": "string",
            "description": "Default Filter Name Tickets"
          },
          "default_columns_id_tickets": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Tickets"
          },
          "default_columns_name_tickets": {
            "type": "string",
            "description": "Default Columns Name Tickets"
          },
          "default_view_tickets": {
            "type": "string",
            "description": "Default View Tickets"
          },
          "default_view_tickets_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Tickets Selectedid"
          },
          "default_view_tickets_selectedname": {
            "type": "string",
            "description": "Default View Tickets Selectedname"
          },
          "default_filter_id_opps": {
            "type": "integer",
            "format": "int32",
            "description": "Default Filter Id Opps"
          },
          "default_filter_name_opps": {
            "type": "string",
            "description": "Default Filter Name Opps"
          },
          "default_columns_id_opps": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Opps"
          },
          "default_columns_name_opps": {
            "type": "string",
            "description": "Default Columns Name Opps"
          },
          "default_view_opps": {
            "type": "string",
            "description": "Default View Opps"
          },
          "default_view_opps_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Opps Selectedid"
          },
          "default_view_opps_selectedname": {
            "type": "string",
            "description": "Default View Opps Selectedname"
          },
          "default_action_view": {
            "type": "string",
            "description": "Default Action View"
          },
          "default_action_display": {
            "type": "integer",
            "format": "int32",
            "description": "Default Action Display"
          },
          "default_feed_view": {
            "type": "string",
            "description": "Default Feed View"
          },
          "ticket_preview_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Preview Mode"
          },
          "default_ticket_preview_size": {
            "type": "integer",
            "format": "int32",
            "description": "Default Ticket Preview Size"
          },
          "tree_display_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Tree Display Mode"
          },
          "halo_tab_pref": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Tab Pref"
          },
          "list_type": {
            "type": "integer",
            "format": "int32",
            "description": "List Type"
          },
          "navmenu_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Navmenu Mode"
          },
          "default_calendar_view": {
            "type": "string",
            "description": "Default Calendar View"
          },
          "calendar_options": {
            "type": "string",
            "description": "Calendar Options"
          },
          "search_options": {
            "type": "string",
            "description": "Search Options"
          },
          "newtabpref": {
            "type": "integer",
            "format": "int32",
            "description": "The newtabpref value"
          },
          "theme": {
            "type": "string",
            "description": "The theme value"
          },
          "theme_revert": {
            "type": "string",
            "description": "Theme Revert"
          },
          "language_id": {
            "type": "integer",
            "format": "int32",
            "description": "Language Id"
          },
          "language_name": {
            "type": "string",
            "description": "Language Name"
          },
          "app_colour": {
            "type": "string",
            "description": "App Colour"
          },
          "app_colour_type": {
            "type": "integer",
            "format": "int32",
            "description": "App Colour Type"
          },
          "nav_colour": {
            "type": "string",
            "description": "Nav Colour"
          },
          "nav_colour_type": {
            "type": "integer",
            "format": "int32",
            "description": "Nav Colour Type"
          },
          "nav_display_mode": {
            "type": "integer",
            "format": "int32",
            "description": "Nav Display Mode"
          },
          "enablehighcontrast": {
            "type": "boolean",
            "description": "The enablehighcontrast value"
          },
          "actionscreen_display_type": {
            "type": "integer",
            "format": "int32",
            "description": "Actionscreen Display Type"
          },
          "homescreenchartid": {
            "type": "integer",
            "format": "int32",
            "description": "The homescreenchartid value"
          },
          "homescreenchartname": {
            "type": "string",
            "description": "The homescreenchartname value"
          },
          "homescreenchartpublishedid": {
            "type": "string",
            "description": "The homescreenchartpublishedid value"
          },
          "homescreendashboardid": {
            "type": "integer",
            "format": "int32",
            "description": "The homescreendashboardid value"
          },
          "homescreendashboardname": {
            "type": "string",
            "description": "The homescreendashboardname value"
          },
          "sidemenudashboardid": {
            "type": "integer",
            "format": "int32",
            "description": "The sidemenudashboardid value"
          },
          "sidemenudashboardname": {
            "type": "string",
            "description": "The sidemenudashboardname value"
          },
          "clientdetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Clientdetails Layout Id"
          },
          "clientdetails_layout_name": {
            "type": "string",
            "description": "Clientdetails Layout Name"
          },
          "nav_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Nav Layout Id"
          },
          "nav_layout_name": {
            "type": "string",
            "description": "Nav Layout Name"
          },
          "sendowneremails": {
            "type": "boolean",
            "description": "The sendowneremails value"
          },
          "warnifnoscan": {
            "type": "boolean",
            "description": "The warnifnoscan value"
          },
          "dontemailmeifiloggedit": {
            "type": "boolean",
            "description": "The dontemailmeifiloggedit value"
          },
          "workhour_start": {
            "type": "number",
            "format": "double",
            "description": "Workhour Start"
          },
          "workhour_end": {
            "type": "number",
            "format": "double",
            "description": "Workhour End"
          },
          "activedirectory_dn": {
            "type": "string",
            "description": "Activedirectory Dn"
          },
          "third_party_guid": {
            "type": "string",
            "description": "Third Party Guid"
          },
          "roles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "intent": {
                  "type": "string"
                },
                "chargerates": {
                  "type": "array"
                },
                "id_int": {
                  "type": "integer"
                },
                "notes": {
                  "type": "string"
                },
                "teams": {
                  "type": "array"
                },
                "departments": {
                  "type": "array"
                },
                "clients": {
                  "type": "array"
                },
                "tickettypes": {
                  "type": "array"
                },
                "assetfields": {
                  "type": "array"
                },
                "unamecustomfields": {
                  "type": "array"
                },
                "unameappointmenttypes": {
                  "type": "array"
                },
                "notifications": {
                  "type": "array"
                },
                "claims": {
                  "type": "array"
                },
                "_warning": {
                  "type": "string"
                },
                "assettypes": {
                  "type": "array"
                },
                "Oo_name": {
                  "type": "string"
                },
                "uname_usercustomfields": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "ac_tickettypes": {
                  "type": "array"
                },
                "ac_approvals": {
                  "type": "array"
                },
                "ac_rules": {
                  "type": "array"
                },
                "ac_cannedtext": {
                  "type": "array"
                },
                "ac_customfields": {
                  "type": "array"
                },
                "ac_customtables": {
                  "type": "array"
                },
                "ac_dashboards": {
                  "type": "array"
                },
                "ac_workflows": {
                  "type": "array"
                },
                "ac_roles": {
                  "type": "array"
                },
                "ac_slas": {
                  "type": "array"
                },
                "ac_templates": {
                  "type": "array"
                },
                "ac_outcomes": {
                  "type": "array"
                },
                "ac_workdays": {
                  "type": "array"
                },
                "ac_emailtemplates": {
                  "type": "array"
                },
                "ac_messagegroups": {
                  "type": "array"
                },
                "ac_reportgroups": {
                  "type": "array"
                },
                "ac_fieldgroups": {
                  "type": "array"
                },
                "ac_languagepacks": {
                  "type": "array"
                },
                "ac_itemgroups": {
                  "type": "array"
                },
                "ac_suppliers": {
                  "type": "array"
                },
                "ac_suppliercontracts": {
                  "type": "array"
                },
                "is_integration": {
                  "type": "boolean"
                },
                "ac_assettypes": {
                  "type": "array"
                },
                "ac_assetgroups": {
                  "type": "array"
                },
                "ac_servicecategories": {
                  "type": "array"
                },
                "ac_services": {
                  "type": "array"
                },
                "ac_chatprofiles": {
                  "type": "array"
                },
                "ac_faqlists": {
                  "type": "array"
                },
                "ac_devices": {
                  "type": "array"
                },
                "sites": {
                  "type": "array"
                },
                "ac_databaselookups": {
                  "type": "array"
                },
                "ac_notifications": {
                  "type": "array"
                },
                "ac_columnprofiles": {
                  "type": "array"
                },
                "ac_lists": {
                  "type": "array"
                },
                "ac_filterprofiles": {
                  "type": "array"
                },
                "ac_webhooks": {
                  "type": "array"
                },
                "ac_customintegrations": {
                  "type": "array"
                },
                "cloned_from_id": {
                  "type": "string"
                },
                "ac_azuread": {
                  "type": "array"
                },
                "ac_pdftemplates": {
                  "type": "array"
                },
                "ac_softwareproducts": {
                  "type": "array"
                },
                "ac_assetfields": {
                  "type": "array"
                },
                "ac_folders": {
                  "type": "array"
                },
                "ac_qualifications": {
                  "type": "array"
                },
                "ac_reports": {
                  "type": "array"
                },
                "ac_datasources": {
                  "type": "array"
                },
                "ac_compositereports": {
                  "type": "array"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "ac_custombuttons": {
                  "type": "array"
                },
                "ac_customtabs": {
                  "type": "array"
                },
                "role_cost": {
                  "type": "number"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_do_reassignteam01": {
                  "type": "boolean"
                },
                "check_reassign01": {
                  "type": "boolean"
                },
                "ac_dashboardtab": {
                  "type": "array"
                },
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "normalizedName": {
                  "type": "string"
                },
                "concurrencyStamp": {
                  "type": "string"
                }
              }
            },
            "description": "The roles value"
          },
          "add_roles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "intent": {
                  "type": "string"
                },
                "chargerates": {
                  "type": "array"
                },
                "id_int": {
                  "type": "integer"
                },
                "notes": {
                  "type": "string"
                },
                "teams": {
                  "type": "array"
                },
                "departments": {
                  "type": "array"
                },
                "clients": {
                  "type": "array"
                },
                "tickettypes": {
                  "type": "array"
                },
                "assetfields": {
                  "type": "array"
                },
                "unamecustomfields": {
                  "type": "array"
                },
                "unameappointmenttypes": {
                  "type": "array"
                },
                "notifications": {
                  "type": "array"
                },
                "claims": {
                  "type": "array"
                },
                "_warning": {
                  "type": "string"
                },
                "assettypes": {
                  "type": "array"
                },
                "Oo_name": {
                  "type": "string"
                },
                "uname_usercustomfields": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "ac_tickettypes": {
                  "type": "array"
                },
                "ac_approvals": {
                  "type": "array"
                },
                "ac_rules": {
                  "type": "array"
                },
                "ac_cannedtext": {
                  "type": "array"
                },
                "ac_customfields": {
                  "type": "array"
                },
                "ac_customtables": {
                  "type": "array"
                },
                "ac_dashboards": {
                  "type": "array"
                },
                "ac_workflows": {
                  "type": "array"
                },
                "ac_roles": {
                  "type": "array"
                },
                "ac_slas": {
                  "type": "array"
                },
                "ac_templates": {
                  "type": "array"
                },
                "ac_outcomes": {
                  "type": "array"
                },
                "ac_workdays": {
                  "type": "array"
                },
                "ac_emailtemplates": {
                  "type": "array"
                },
                "ac_messagegroups": {
                  "type": "array"
                },
                "ac_reportgroups": {
                  "type": "array"
                },
                "ac_fieldgroups": {
                  "type": "array"
                },
                "ac_languagepacks": {
                  "type": "array"
                },
                "ac_itemgroups": {
                  "type": "array"
                },
                "ac_suppliers": {
                  "type": "array"
                },
                "ac_suppliercontracts": {
                  "type": "array"
                },
                "is_integration": {
                  "type": "boolean"
                },
                "ac_assettypes": {
                  "type": "array"
                },
                "ac_assetgroups": {
                  "type": "array"
                },
                "ac_servicecategories": {
                  "type": "array"
                },
                "ac_services": {
                  "type": "array"
                },
                "ac_chatprofiles": {
                  "type": "array"
                },
                "ac_faqlists": {
                  "type": "array"
                },
                "ac_devices": {
                  "type": "array"
                },
                "sites": {
                  "type": "array"
                },
                "ac_databaselookups": {
                  "type": "array"
                },
                "ac_notifications": {
                  "type": "array"
                },
                "ac_columnprofiles": {
                  "type": "array"
                },
                "ac_lists": {
                  "type": "array"
                },
                "ac_filterprofiles": {
                  "type": "array"
                },
                "ac_webhooks": {
                  "type": "array"
                },
                "ac_customintegrations": {
                  "type": "array"
                },
                "cloned_from_id": {
                  "type": "string"
                },
                "ac_azuread": {
                  "type": "array"
                },
                "ac_pdftemplates": {
                  "type": "array"
                },
                "ac_softwareproducts": {
                  "type": "array"
                },
                "ac_assetfields": {
                  "type": "array"
                },
                "ac_folders": {
                  "type": "array"
                },
                "ac_qualifications": {
                  "type": "array"
                },
                "ac_reports": {
                  "type": "array"
                },
                "ac_datasources": {
                  "type": "array"
                },
                "ac_compositereports": {
                  "type": "array"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "ac_custombuttons": {
                  "type": "array"
                },
                "ac_customtabs": {
                  "type": "array"
                },
                "role_cost": {
                  "type": "number"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_do_reassignteam01": {
                  "type": "boolean"
                },
                "check_reassign01": {
                  "type": "boolean"
                },
                "ac_dashboardtab": {
                  "type": "array"
                },
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "normalizedName": {
                  "type": "string"
                },
                "concurrencyStamp": {
                  "type": "string"
                }
              }
            },
            "description": "Add Roles"
          },
          "claims": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "type": {
                  "type": "string"
                },
                "value": {
                  "type": "string"
                }
              }
            },
            "description": "The claims value"
          },
          "department": {
            "type": "string",
            "description": "The department value"
          },
          "_is_a_departmentmanager": {
            "type": "boolean",
            "description": "Is A Departmentmanager"
          },
          "_is_a_teammanager": {
            "type": "boolean",
            "description": "Is A Teammanager"
          },
          "access_control": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Access Control"
          },
          "twofactor_enabled": {
            "type": "boolean",
            "description": "Twofactor Enabled"
          },
          "_isnew": {
            "type": "boolean",
            "description": "The isnew value"
          },
          "adconnection": {
            "type": "integer",
            "format": "int32",
            "description": "The adconnection value"
          },
          "useadlogin": {
            "type": "integer",
            "format": "int32",
            "description": "The useadlogin value"
          },
          "container_dn": {
            "type": "string",
            "description": "Container Dn"
          },
          "notifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "team_name": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "delivery_method": {
                  "type": "integer"
                },
                "sendpushnotification": {
                  "type": "boolean"
                },
                "sendpushnotificationbrowser": {
                  "type": "boolean"
                },
                "popupinnotificationpane": {
                  "type": "boolean"
                },
                "eventno": {
                  "type": "integer"
                },
                "emailtemplate_id": {
                  "type": "integer"
                },
                "emailtemplate_guid": {
                  "type": "string"
                },
                "emailtemplate_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "email_list": {
                  "type": "string"
                },
                "slack_id": {
                  "type": "integer"
                },
                "interval": {
                  "type": "number"
                },
                "useworkinghours": {
                  "type": "integer"
                },
                "restriction_type": {
                  "type": "integer"
                },
                "restriction_department_id": {
                  "type": "integer"
                },
                "restriction_department_guid": {
                  "type": "string"
                },
                "restriction_department_name": {
                  "type": "string"
                },
                "restriction_team_id": {
                  "type": "integer"
                },
                "restriction_team_guid": {
                  "type": "string"
                },
                "restriction_team_name": {
                  "type": "string"
                },
                "webhook_id": {
                  "type": "string"
                },
                "agents": {
                  "type": "array"
                },
                "condition_count": {
                  "type": "integer"
                },
                "subscriber_count": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "conditions": {
                  "type": "array"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "slack_channel_name": {
                  "type": "string"
                },
                "teams_id": {
                  "type": "integer"
                },
                "teams_channel_name": {
                  "type": "string"
                },
                "value1": {
                  "type": "integer"
                },
                "value1_name": {
                  "type": "string"
                },
                "_iszapier": {
                  "type": "boolean"
                },
                "filter_sitecontact": {
                  "type": "boolean"
                },
                "sitecontact_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "roles": {
                  "type": "array"
                },
                "mattermost_channelid": {
                  "type": "integer"
                },
                "mattermost_channel_name": {
                  "type": "string"
                },
                "rule_id": {
                  "type": "integer"
                },
                "rule_guid": {
                  "type": "string"
                },
                "rule_name": {
                  "type": "string"
                },
                "user_roles": {
                  "type": "array"
                },
                "filter_type": {
                  "type": "integer"
                },
                "customisecolour": {
                  "type": "boolean"
                },
                "colour": {
                  "type": "string"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "safe_instances": {
                  "type": "integer"
                },
                "safe_instance_list": {
                  "type": "array"
                },
                "twilio_details": {
                  "type": "integer"
                },
                "twilio_number": {
                  "type": "string"
                },
                "flow_seq": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "outcomes": {
                  "type": "array"
                },
                "acknowledge_type": {
                  "type": "integer"
                },
                "acknowledge_complete": {
                  "type": "string"
                },
                "acknowledge_empty": {
                  "type": "string"
                }
              }
            },
            "description": "The notifications value"
          },
          "notifications_personal": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "team_name": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "delivery_method": {
                  "type": "integer"
                },
                "sendpushnotification": {
                  "type": "boolean"
                },
                "sendpushnotificationbrowser": {
                  "type": "boolean"
                },
                "popupinnotificationpane": {
                  "type": "boolean"
                },
                "eventno": {
                  "type": "integer"
                },
                "emailtemplate_id": {
                  "type": "integer"
                },
                "emailtemplate_guid": {
                  "type": "string"
                },
                "emailtemplate_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "email_list": {
                  "type": "string"
                },
                "slack_id": {
                  "type": "integer"
                },
                "interval": {
                  "type": "number"
                },
                "useworkinghours": {
                  "type": "integer"
                },
                "restriction_type": {
                  "type": "integer"
                },
                "restriction_department_id": {
                  "type": "integer"
                },
                "restriction_department_guid": {
                  "type": "string"
                },
                "restriction_department_name": {
                  "type": "string"
                },
                "restriction_team_id": {
                  "type": "integer"
                },
                "restriction_team_guid": {
                  "type": "string"
                },
                "restriction_team_name": {
                  "type": "string"
                },
                "webhook_id": {
                  "type": "string"
                },
                "agents": {
                  "type": "array"
                },
                "condition_count": {
                  "type": "integer"
                },
                "subscriber_count": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "conditions": {
                  "type": "array"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "slack_channel_name": {
                  "type": "string"
                },
                "teams_id": {
                  "type": "integer"
                },
                "teams_channel_name": {
                  "type": "string"
                },
                "value1": {
                  "type": "integer"
                },
                "value1_name": {
                  "type": "string"
                },
                "_iszapier": {
                  "type": "boolean"
                },
                "filter_sitecontact": {
                  "type": "boolean"
                },
                "sitecontact_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "roles": {
                  "type": "array"
                },
                "mattermost_channelid": {
                  "type": "integer"
                },
                "mattermost_channel_name": {
                  "type": "string"
                },
                "rule_id": {
                  "type": "integer"
                },
                "rule_guid": {
                  "type": "string"
                },
                "rule_name": {
                  "type": "string"
                },
                "user_roles": {
                  "type": "array"
                },
                "filter_type": {
                  "type": "integer"
                },
                "customisecolour": {
                  "type": "boolean"
                },
                "colour": {
                  "type": "string"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "safe_instances": {
                  "type": "integer"
                },
                "safe_instance_list": {
                  "type": "array"
                },
                "twilio_details": {
                  "type": "integer"
                },
                "twilio_number": {
                  "type": "string"
                },
                "flow_seq": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "outcomes": {
                  "type": "array"
                },
                "acknowledge_type": {
                  "type": "integer"
                },
                "acknowledge_complete": {
                  "type": "string"
                },
                "acknowledge_empty": {
                  "type": "string"
                }
              }
            },
            "description": "Notifications Personal"
          },
          "emailconfirmed": {
            "type": "boolean",
            "description": "The emailconfirmed value"
          },
          "accountconfirmed": {
            "type": "boolean",
            "description": "The accountconfirmed value"
          },
          "isinvite": {
            "type": "boolean",
            "description": "The isinvite value"
          },
          "is_sales": {
            "type": "boolean",
            "description": "Is Sales"
          },
          "_getlogmeinid": {
            "type": "boolean",
            "description": "The getlogmeinid value"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          },
          "_importtoken": {
            "type": "string",
            "description": "The importtoken value"
          },
          "beyondtrust_name": {
            "type": "string",
            "description": "Beyondtrust Name"
          },
          "azure_roleid": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Roleid"
          },
          "customfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "value": {},
                "value_is_password_id": {
                  "type": "boolean"
                },
                "display": {
                  "type": "string"
                },
                "characterlimit": {
                  "type": "integer"
                },
                "characterlimittype": {
                  "type": "integer"
                },
                "inputtype": {
                  "type": "integer"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "searchable": {
                  "type": "boolean"
                },
                "ordervalues": {
                  "type": "boolean"
                },
                "ordervaluesby": {
                  "type": "integer"
                },
                "database_lookup_id": {
                  "type": "integer"
                },
                "database_lookup_auto": {
                  "type": "boolean"
                },
                "database_lookup_triggers": {
                  "type": "array"
                },
                "third_party_name": {
                  "type": "string"
                },
                "extratype": {
                  "type": "integer"
                },
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "copytograndchildonupdate": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "hyperlink": {
                  "type": "string"
                },
                "usage": {
                  "type": "integer"
                },
                "linked_table_id": {
                  "type": "integer"
                },
                "showondetailsscreen": {
                  "type": "boolean"
                },
                "third_party_value": {
                  "type": "string"
                },
                "custom_extra_table_id": {
                  "type": "integer"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "only_validate_on_creation": {
                  "type": "boolean"
                },
                "calculation": {
                  "type": "string"
                },
                "rounding": {
                  "type": "integer"
                },
                "validation_reasons": {
                  "type": "array"
                },
                "int_value_is_display": {
                  "type": "boolean"
                },
                "regex": {
                  "type": "string"
                },
                "onlyshowforagents": {
                  "type": "boolean"
                },
                "is_horizontal": {
                  "type": "boolean"
                },
                "copied": {
                  "type": "boolean"
                },
                "isencrypted": {
                  "type": "boolean"
                },
                "max_selection": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "selection_field_id": {
                  "type": "integer"
                },
                "variable_format_1": {
                  "type": "string"
                },
                "variable_format_2": {
                  "type": "string"
                },
                "validation_data": {
                  "type": "array"
                },
                "database_lookup_input": {
                  "type": "integer"
                },
                "table_data_entry_type": {
                  "type": "integer"
                },
                "showintable": {
                  "type": "boolean"
                },
                "table_height": {
                  "type": "integer"
                },
                "dont_delete_rows": {
                  "type": "boolean"
                },
                "table_matching_field": {
                  "type": "integer"
                },
                "new_storage_method": {
                  "type": "boolean"
                },
                "where_sql": {
                  "type": "string"
                },
                "load_type": {
                  "type": "integer"
                },
                "add_rows": {
                  "type": "boolean"
                },
                "delete_these_rows": {
                  "type": "array"
                },
                "showinpool": {
                  "type": "boolean"
                },
                "allow_pool_override": {
                  "type": "boolean"
                },
                "details_column_group": {
                  "type": "integer"
                },
                "add_row_per_value": {
                  "type": "boolean"
                },
                "store_in_fielddata": {
                  "type": "boolean"
                },
                "first_value_default": {
                  "type": "boolean"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "The customfields value"
          },
          "chargerates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "key1": {
                  "type": "integer"
                },
                "key1_name": {
                  "type": "string"
                },
                "key2": {
                  "type": "integer"
                },
                "key2_guid": {
                  "type": "string"
                },
                "key2_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The chargerates value"
          },
          "warnifnoscan_integrator": {
            "type": "boolean",
            "description": "Warnifnoscan Integrator"
          },
          "warnifnoscan_integrator_hours": {
            "type": "integer",
            "format": "int32",
            "description": "Warnifnoscan Integrator Hours"
          },
          "orion_username": {
            "type": "string",
            "description": "Orion Username"
          },
          "orion_password": {
            "type": "string",
            "description": "Orion Password"
          },
          "ncentral_username": {
            "type": "string",
            "description": "Ncentral Username"
          },
          "soc_username": {
            "type": "string",
            "description": "Soc Username"
          },
          "autotaskid": {
            "type": "integer",
            "format": "int32",
            "description": "The autotaskid value"
          },
          "oktaid": {
            "type": "string",
            "description": "The oktaid value"
          },
          "okta_status": {
            "type": "string",
            "description": "Okta Status"
          },
          "new_ncentral_key": {
            "type": "string",
            "description": "New Ncentral Key"
          },
          "pomincostforapprovaltype": {
            "type": "integer",
            "format": "int32",
            "description": "The pomincostforapprovaltype value"
          },
          "pomincostforapproval": {
            "type": "number",
            "format": "double",
            "description": "The pomincostforapproval value"
          },
          "quotemarginforapprovaltype": {
            "type": "integer",
            "format": "int32",
            "description": "The quotemarginforapprovaltype value"
          },
          "quotemarginforapproval": {
            "type": "number",
            "format": "double",
            "description": "The quotemarginforapproval value"
          },
          "new_orion_password": {
            "type": "string",
            "description": "New Orion Password"
          },
          "orion_access": {
            "type": "boolean",
            "description": "Orion Access"
          },
          "new_method": {
            "type": "boolean",
            "description": "New Method"
          },
          "exchange_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Exchange Token Expiry"
          },
          "exchange_redirect": {
            "type": "string",
            "description": "Exchange Redirect"
          },
          "_getoauthtoken": {
            "type": "boolean",
            "description": "The getoauthtoken value"
          },
          "oauth_code": {
            "type": "string",
            "description": "Oauth Code"
          },
          "oauth_code_verifier": {
            "type": "string",
            "description": "Oauth Code Verifier"
          },
          "oauth_redirect": {
            "type": "string",
            "description": "Oauth Redirect"
          },
          "oauth_type": {
            "type": "string",
            "description": "Oauth Type"
          },
          "oauth_state": {
            "type": "string",
            "description": "Oauth State"
          },
          "new_access_token": {
            "type": "string",
            "description": "New Access Token"
          },
          "new_token_type": {
            "type": "string",
            "description": "New Token Type"
          },
          "new_refresh_token": {
            "type": "string",
            "description": "New Refresh Token"
          },
          "_disconnectintegration": {
            "type": "string",
            "description": "The disconnectintegration value"
          },
          "sentinel_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Sentinel Token Expiry"
          },
          "sentinel_redirect": {
            "type": "string",
            "description": "Sentinel Redirect"
          },
          "default_columns_id_assets": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Assets"
          },
          "Oo_name": {
            "type": "string",
            "description": "Oo Name"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "isagentdetails": {
            "type": "boolean",
            "description": "The isagentdetails value"
          },
          "excludefromresourcebooking": {
            "type": "boolean",
            "description": "The excludefromresourcebooking value"
          },
          "delegation_activated": {
            "type": "boolean",
            "description": "Delegation Activated"
          },
          "delegation_timebased": {
            "type": "boolean",
            "description": "Delegation Timebased"
          },
          "delegation_start": {
            "type": "string",
            "format": "date-time",
            "description": "Delegation Start"
          },
          "delegation_end": {
            "type": "string",
            "format": "date-time",
            "description": "Delegation End"
          },
          "delegation_user_id": {
            "type": "integer",
            "format": "int32",
            "description": "Delegation User Id"
          },
          "delegation_user_name": {
            "type": "string",
            "description": "Delegation User Name"
          },
          "_reassign_all_accounts_to_agent": {
            "type": "integer",
            "format": "int32",
            "description": "Reassign All Accounts To Agent"
          },
          "_kick": {
            "type": "boolean",
            "description": "The kick value"
          },
          "_revoke_tokens": {
            "type": "boolean",
            "description": "Revoke Tokens"
          },
          "authenticatorapp_configured": {
            "type": "boolean",
            "description": "Authenticatorapp Configured"
          },
          "_revoke_authenticatorapp": {
            "type": "boolean",
            "description": "Revoke Authenticatorapp"
          },
          "ispasswordreset": {
            "type": "boolean",
            "description": "The ispasswordreset value"
          },
          "graph_host": {
            "type": "string",
            "description": "Graph Host"
          },
          "linked_halo_url": {
            "type": "string",
            "description": "Linked Halo Url"
          },
          "holiday_allowance": {
            "type": "number",
            "format": "double",
            "description": "Holiday Allowance"
          },
          "agent_holiday_allowances": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "holiday_type": {
                  "type": "integer"
                },
                "allowance": {
                  "type": "number"
                },
                "remaining_allowance": {
                  "type": "number"
                }
              }
            },
            "description": "Agent Holiday Allowances"
          },
          "remaining_holiday_allowance": {
            "type": "number",
            "format": "double",
            "description": "Remaining Holiday Allowance"
          },
          "_isbatch": {
            "type": "boolean",
            "description": "The isbatch value"
          },
          "import_photo": {
            "type": "boolean",
            "description": "Import Photo"
          },
          "travelrate": {
            "type": "integer",
            "format": "int32",
            "description": "The travelrate value"
          },
          "github_username": {
            "type": "string",
            "description": "Github Username"
          },
          "_signature_id": {
            "type": "string",
            "description": "Signature Id"
          },
          "_signature": {
            "type": "string",
            "description": "The signature value"
          },
          "is_admin": {
            "type": "boolean",
            "description": "Is Admin"
          },
          "ac_tickettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Tickettypes"
          },
          "ac_approvals": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Approvals"
          },
          "ac_rules": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Rules"
          },
          "ac_cannedtext": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Cannedtext"
          },
          "ac_customfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customfields"
          },
          "ac_customtables": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customtables"
          },
          "ac_dashboards": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Dashboards"
          },
          "ac_workflows": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Workflows"
          },
          "ac_roles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Roles"
          },
          "ac_slas": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Slas"
          },
          "ac_templates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Templates"
          },
          "ac_outcomes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Outcomes"
          },
          "ac_workdays": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Workdays"
          },
          "ac_emailtemplates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Emailtemplates"
          },
          "ac_messagegroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Messagegroups"
          },
          "ac_reportgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Reportgroups"
          },
          "ac_fieldgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Fieldgroups"
          },
          "ac_languagepacks": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Languagepacks"
          },
          "ac_itemgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Itemgroups"
          },
          "ac_reports": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Reports"
          },
          "ac_datasources": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Datasources"
          },
          "ac_compositereports": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Compositereports"
          },
          "default_columns_id_clients": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Clients"
          },
          "default_view_clients_selectedname": {
            "type": "string",
            "description": "Default View Clients Selectedname"
          },
          "default_view_assets_selectedname": {
            "type": "string",
            "description": "Default View Assets Selectedname"
          },
          "_do_reassign01": {
            "type": "boolean",
            "description": "Do Reassign01"
          },
          "check_reassign01": {
            "type": "boolean",
            "description": "Check Reassign01"
          },
          "_do_reassignteam01": {
            "type": "boolean",
            "description": "Do Reassignteam01"
          },
          "_force": {
            "type": "boolean",
            "description": "The force value"
          },
          "default_view_customers_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Customers Selectedid"
          },
          "default_view_customers_selectedname": {
            "type": "string",
            "description": "Default View Customers Selectedname"
          },
          "default_view_users_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Users Selectedid"
          },
          "default_view_users_selectedname": {
            "type": "string",
            "description": "Default View Users Selectedname"
          },
          "default_columns_id_contracts": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Contracts"
          },
          "default_view_contracts_selectedname": {
            "type": "string",
            "description": "Default View Contracts Selectedname"
          },
          "default_columns_id_sites": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Sites"
          },
          "default_columns_sites_selectedname": {
            "type": "string",
            "description": "Default Columns Sites Selectedname"
          },
          "default_columns_id_users": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Users"
          },
          "default_columns_users_selectedname": {
            "type": "string",
            "description": "Default Columns Users Selectedname"
          },
          "pagerduty_email": {
            "type": "string",
            "description": "Pagerduty Email"
          },
          "ac_assettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Assettypes"
          },
          "ac_assetgroups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Assetgroups"
          },
          "ac_servicecategories": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Servicecategories"
          },
          "ac_services": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Services"
          },
          "ac_suppliers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Suppliers"
          },
          "ac_suppliercontracts": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Suppliercontracts"
          },
          "last_modified": {
            "type": "string",
            "format": "date-time",
            "description": "Last Modified"
          },
          "jira_instance": {
            "type": "integer",
            "format": "int32",
            "description": "Jira Instance"
          },
          "jira_instance_name": {
            "type": "string",
            "description": "Jira Instance Name"
          },
          "pref_notification_sound": {
            "type": "integer",
            "format": "int32",
            "description": "Pref Notification Sound"
          },
          "pref_chat_sound": {
            "type": "integer",
            "format": "int32",
            "description": "Pref Chat Sound"
          },
          "default_columns_id_supplier_contracts": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Supplier Contracts"
          },
          "default_view_supplier_contracts_selectedname": {
            "type": "string",
            "description": "Default View Supplier Contracts Selectedname"
          },
          "default_view_assets": {
            "type": "string",
            "description": "Default View Assets"
          },
          "default_view_assets_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Assets Selectedid"
          },
          "default_view_assets_selectedid_name": {
            "type": "string",
            "description": "Default View Assets Selectedid Name"
          },
          "matching_value": {
            "type": "string",
            "description": "Matching Value"
          },
          "sqlimport_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sqlimport Id"
          },
          "splashtop_url": {
            "type": "string",
            "description": "Splashtop Url"
          },
          "splashtop_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Splashtop Token Expiry"
          },
          "default_splashtop_channelname": {
            "type": "string",
            "description": "Default Splashtop Channelname"
          },
          "splashtop_channel": {
            "type": "object",
            "description": "Splashtop Channel"
          },
          "ac_chatprofiles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Chatprofiles"
          },
          "ac_faqlists": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Faqlists"
          },
          "allow_automatic_call_scripts": {
            "type": "boolean",
            "description": "Allow Automatic Call Scripts"
          },
          "gotoresolve_token_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Gotoresolve Token Expiry"
          },
          "ac_devices": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Devices"
          },
          "azure_connectionid": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Connectionid"
          },
          "allow_presence_notifications": {
            "type": "boolean",
            "description": "Allow Presence Notifications"
          },
          "azure_tenant_id": {
            "type": "string",
            "description": "Azure Tenant Id"
          },
          "azure_client_id": {
            "type": "string",
            "description": "Azure Client Id"
          },
          "presence_subscription": {
            "type": "object",
            "description": "Presence Subscription"
          },
          "default_columns_id_supplier": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Supplier"
          },
          "default_columns_supplier_selectedname": {
            "type": "string",
            "description": "Default Columns Supplier Selectedname"
          },
          "default_view_suppliers_selectedid": {
            "type": "integer",
            "format": "int32",
            "description": "Default View Suppliers Selectedid"
          },
          "default_view_suppliers_selectedname": {
            "type": "string",
            "description": "Default View Suppliers Selectedname"
          },
          "linked_user_client_id": {
            "type": "integer",
            "format": "int32",
            "description": "Linked User Client Id"
          },
          "contractdetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contractdetails Layout Id"
          },
          "contractdetails_layout_name": {
            "type": "string",
            "description": "Contractdetails Layout Name"
          },
          "default_action_date_display": {
            "type": "integer",
            "format": "int32",
            "description": "Default Action Date Display"
          },
          "signature_image": {
            "type": "string",
            "description": "Signature Image"
          },
          "exclude_from_automatic_assigning": {
            "type": "boolean",
            "description": "Exclude From Automatic Assigning"
          },
          "userdetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Userdetails Layout Id"
          },
          "userdetails_layout_name": {
            "type": "string",
            "description": "Userdetails Layout Name"
          },
          "guid": {
            "type": "string",
            "format": "uuid",
            "description": "The guid value"
          },
          "calendar_options_multi": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "value": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "isnew": {
                  "type": "boolean"
                }
              }
            },
            "description": "Calendar Options Multi"
          },
          "ac_databaselookups": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Databaselookups"
          },
          "default_columns_id_pos": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Pos"
          },
          "default_view_pos_selectedname": {
            "type": "string",
            "description": "Default View Pos Selectedname"
          },
          "sitedetails_layout_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sitedetails Layout Id"
          },
          "sitedetails_layout_name": {
            "type": "string",
            "description": "Sitedetails Layout Name"
          },
          "enable_teams_shifts": {
            "type": "boolean",
            "description": "Enable Teams Shifts"
          },
          "warnif_incomplete_ts": {
            "type": "boolean",
            "description": "Warnif Incomplete Ts"
          },
          "warnif_incomplete_ts_manager": {
            "type": "boolean",
            "description": "Warnif Incomplete Ts Manager"
          },
          "incomplete_ts_threshold": {
            "type": "integer",
            "format": "int32",
            "description": "Incomplete Ts Threshold"
          },
          "incomplete_ts_sendtime": {
            "type": "string",
            "format": "date-time",
            "description": "Incomplete Ts Sendtime"
          },
          "incomplete_ts_lastcreated": {
            "type": "string",
            "format": "date-time",
            "description": "Incomplete Ts Lastcreated"
          },
          "ac_notifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Notifications"
          },
          "load_balance_agent_limits": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "ticket_type_id": {
                  "type": "integer"
                },
                "ticket_type_name": {
                  "type": "string"
                },
                "max_tickets": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Load Balance Agent Limits"
          },
          "federated_identity_id": {
            "type": "string",
            "description": "Federated Identity Id"
          },
          "ac_columnprofiles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Columnprofiles"
          },
          "ac_lists": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Lists"
          },
          "ac_filterprofiles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Filterprofiles"
          },
          "new_ac_agent": {
            "type": "integer",
            "format": "int32",
            "description": "New Ac Agent"
          },
          "new_ac_role": {
            "type": "integer",
            "format": "int32",
            "description": "New Ac Role"
          },
          "import_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Details Id"
          },
          "import_mapping_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Mapping Id"
          },
          "new_external_link": {
            "type": "object",
            "description": "New External Link"
          },
          "_match_thirdparty_id": {
            "type": "string",
            "description": "Match Thirdparty Id"
          },
          "_match_additional_id": {
            "type": "string",
            "description": "Match Additional Id"
          },
          "_match_integration_id": {
            "type": "integer",
            "format": "int32",
            "description": "Match Integration Id"
          },
          "_match_integration_name": {
            "type": "string",
            "description": "Match Integration Name"
          },
          "default_columns_id_sos": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Sos"
          },
          "default_view_sos_selectedname": {
            "type": "string",
            "description": "Default View Sos Selectedname"
          },
          "default_columns_id_quotes": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Quotes"
          },
          "default_view_quotes_selectedname": {
            "type": "string",
            "description": "Default View Quotes Selectedname"
          },
          "default_columns_id_invoices": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Invoices"
          },
          "default_view_invoices_selectedname": {
            "type": "string",
            "description": "Default View Invoices Selectedname"
          },
          "default_columns_id_rinvoices": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Rinvoices"
          },
          "default_view_rinvoices_selectedname": {
            "type": "string",
            "description": "Default View Rinvoices Selectedname"
          },
          "ac_webhooks": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Webhooks"
          },
          "ac_customintegrations": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customintegrations"
          },
          "ac_azuread": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Azuread"
          },
          "ac_pdftemplates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Pdftemplates"
          },
          "ac_assetfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Assetfields"
          },
          "_isclone": {
            "type": "boolean",
            "description": "The isclone value"
          },
          "orion_key_vault_secret_name": {
            "type": "string",
            "description": "Orion Key Vault Secret Name"
          },
          "gotoresolve_redirect_uri": {
            "type": "string",
            "description": "Gotoresolve Redirect Uri"
          },
          "splashtop_redirect_uri": {
            "type": "string",
            "description": "Splashtop Redirect Uri"
          },
          "agent_cost_tracking": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "start_date": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "cost": {
                  "type": "number"
                },
                "currency": {
                  "type": "integer"
                },
                "currency_name": {
                  "type": "string"
                },
                "currency_symbol": {
                  "type": "string"
                }
              }
            },
            "description": "Agent Cost Tracking"
          },
          "ac_softwareproducts": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Softwareproducts"
          },
          "agent_integration_credentials": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "details_id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "string"
                },
                "token_expiry": {
                  "type": "string"
                },
                "new_access_token": {
                  "type": "string"
                },
                "new_refresh_token": {
                  "type": "string"
                },
                "new_client_secret": {
                  "type": "string"
                },
                "details_name": {
                  "type": "string"
                }
              }
            },
            "description": "Agent Integration Credentials"
          },
          "ac_folders": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Folders"
          },
          "ac_qualifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Qualifications"
          },
          "contact_pref1": {
            "type": "integer",
            "format": "int32",
            "description": "Contact Pref1"
          },
          "contact_pref2": {
            "type": "integer",
            "format": "int32",
            "description": "Contact Pref2"
          },
          "contact_pref3": {
            "type": "integer",
            "format": "int32",
            "description": "Contact Pref3"
          },
          "_is_a_teamleader": {
            "type": "boolean",
            "description": "Is A Teamleader"
          },
          "ac_custombuttons": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Custombuttons"
          },
          "isagentconfig": {
            "type": "boolean",
            "description": "The isagentconfig value"
          },
          "sailpoint_role_association": {
            "type": "string",
            "description": "Sailpoint Role Association"
          },
          "default_columns_id_accounts": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Accounts"
          },
          "default_columns_accounts_selectedname": {
            "type": "string",
            "description": "Default Columns Accounts Selectedname"
          },
          "default_columns_id_prospects": {
            "type": "integer",
            "format": "int32",
            "description": "Default Columns Id Prospects"
          },
          "default_columns_prospects_selectedname": {
            "type": "string",
            "description": "Default Columns Prospects Selectedname"
          },
          "ac_customtabs": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Customtabs"
          },
          "_disable_extra_matching": {
            "type": "boolean",
            "description": "Disable Extra Matching"
          },
          "ac_dashboardtab": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Ac Dashboardtab"
          },
          "use": {
            "type": "string",
            "description": "The use value"
          },
          "assetfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The assetfields value"
          },
          "unamecustomfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "canadd": {
                  "type": "boolean"
                },
                "candelete": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "customfield_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The unamecustomfields value"
          },
          "unameappointmenttypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The unameappointmenttypes value"
          },
          "_canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "_canupdate_moreinfo": {
            "type": "boolean",
            "description": "Canupdate Moreinfo"
          },
          "logmeinid": {
            "type": "string",
            "description": "The logmeinid value"
          },
          "allowbeyondtrustinvites": {
            "type": "boolean",
            "description": "The allowbeyondtrustinvites value"
          },
          "jira_id": {
            "type": "string",
            "description": "Jira Id"
          },
          "namewithinactive": {
            "type": "string",
            "description": "The namewithinactive value"
          },
          "apptsync": {
            "type": "integer",
            "format": "int32",
            "description": "The apptsync value"
          },
          "okta_id": {
            "type": "string",
            "description": "Okta Id"
          },
          "sailpoint_id": {
            "type": "string",
            "description": "Sailpoint Id"
          },
          "enableshifts": {
            "type": "boolean",
            "description": "The enableshifts value"
          },
          "sendemailerrors": {
            "type": "boolean",
            "description": "The sendemailerrors value"
          },
          "uname_usercustomfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_name": {
                  "type": "string"
                },
                "role_id": {
                  "type": "string"
                },
                "role_name": {
                  "type": "string"
                },
                "field_type": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "canadd": {
                  "type": "boolean"
                },
                "candelete": {
                  "type": "boolean"
                },
                "canedit": {
                  "type": "boolean"
                },
                "customfield_type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Uname Usercustomfields"
          },
          "can_approve_purchaseorder": {
            "type": "boolean",
            "description": "Can Approve Purchaseorder"
          },
          "can_approve_quote": {
            "type": "boolean",
            "description": "Can Approve Quote"
          },
          "can_approve_invoice": {
            "type": "boolean",
            "description": "Can Approve Invoice"
          },
          "default_splashtop_channel": {
            "type": "integer",
            "format": "int32",
            "description": "Default Splashtop Channel"
          },
          "workday_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workday Id"
          },
          "workday_name": {
            "type": "string",
            "description": "Workday Name"
          },
          "workday_timezone": {
            "type": "string",
            "description": "Workday Timezone"
          },
          "timezone": {
            "type": "string",
            "description": "Timezone identifier"
          },
          "costprice": {
            "type": "number",
            "format": "double",
            "description": "The costprice value"
          },
          "chargerate": {
            "type": "integer",
            "format": "int32",
            "description": "The chargerate value"
          },
          "first_role_id": {
            "type": "string",
            "description": "First Role Id"
          },
          "in_queried_team": {
            "type": "boolean",
            "description": "In Queried Team"
          },
          "guid_string": {
            "type": "string",
            "description": "Guid String"
          },
          "timesheet_approver": {
            "type": "integer",
            "format": "int32",
            "description": "Timesheet Approver"
          },
          "is_member_of_all_departments": {
            "type": "boolean",
            "description": "Is Member Of All Departments"
          }
        }
      },
      "description": "Followup Agents"
    },
    "followup_allday": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Followup Allday"
    },
    "followup_appointmenttype_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Followup Appointmenttype Id"
    },
    "followup_attendees": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup Attendees"
    },
    "followup_date": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup Date"
    },
    "followup_end_date": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup End Date"
    },
    "followup_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Followup Id"
    },
    "followup_inform_agents": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Followup Inform Agents"
    },
    "followup_inform_user": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Followup Inform User"
    },
    "followup_is_private": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Followup Is Private"
    },
    "followup_note": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup Note"
    },
    "followup_note_html": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup Note Html"
    },
    "followup_reminderminutes": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Followup Reminderminutes"
    },
    "followup_start_date": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup Start Date"
    },
    "followup_subject": {
      "type": [
        "string",
        "null"
      ],
      "description": "Followup Subject"
    },
    "followup_user_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Followup User Id"
    },
    "fromcompletedapid": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The fromcompletedapid value"
    },
    "halo_recurring_master_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Halo Recurring Master Id"
    },
    "has_immutable_exchange_id": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Has Immutable Exchange Id"
    },
    "holiday_id": {
      "type": [
        "string",
        "null"
      ],
      "description": "Holiday Id"
    },
    "holiday_type": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Holiday Type"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "import_agent_ids": {
      "type": [
        "string",
        "null"
      ],
      "description": "Import Agent Ids"
    },
    "import_agent_status": {
      "type": [
        "string",
        "null"
      ],
      "description": "Import Agent Status"
    },
    "import_appointment_type": {
      "type": [
        "string",
        "null"
      ],
      "description": "Import Appointment Type"
    },
    "import_open_appointment_status": {
      "type": [
        "string",
        "null"
      ],
      "description": "Import Open Appointment Status"
    },
    "import_shift_type": {
      "type": [
        "string",
        "null"
      ],
      "description": "Import Shift Type"
    },
    "import_user": {
      "type": [
        "string",
        "null"
      ],
      "description": "Import User"
    },
    "inform_agents": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Inform Agents"
    },
    "inform_user": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Inform User"
    },
    "invitesent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The invitesent value"
    },
    "is_active_shift": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Is Active Shift"
    },
    "is_ad_hoc_shift": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Is Ad Hoc Shift"
    },
    "is_ending_shift": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Is Ending Shift"
    },
    "is_private": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Is Private"
    },
    "is_starting_shift": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Is Starting Shift"
    },
    "is_task": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Is Task"
    },
    "key": {
      "type": [
        "string",
        "null"
      ],
      "description": "The key value"
    },
    "last_modified": {
      "type": [
        "string",
        "null"
      ],
      "description": "Last Modified"
    },
    "meetingtype": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The meetingtype value"
    },
    "messagestatus": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The messagestatus value"
    },
    "new_agent_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "New Agent Status"
    },
    "new_external_link": {
      "type": "object",
      "description": "New External Link",
      "properties": {
        "id": {
          "type": "integer",
          "description": "The id value"
        },
        "table_id": {
          "type": "integer",
          "description": "Table Id"
        },
        "module_id": {
          "type": "integer",
          "description": "Module Id"
        },
        "integration_name": {
          "type": "string",
          "description": "Integration Name"
        },
        "halo_id": {
          "type": "integer",
          "description": "Halo Id"
        },
        "third_party_id": {
          "type": "string",
          "description": "Third Party Id"
        },
        "third_party_desc": {
          "type": "string",
          "description": "Third Party Desc"
        },
        "third_party_type": {
          "type": "string",
          "description": "Third Party Type"
        },
        "third_party_url": {
          "type": "string",
          "description": "Third Party Url"
        },
        "third_party_assigned_to": {
          "type": "string",
          "description": "Third Party Assigned To"
        },
        "third_party_count": {
          "type": "integer",
          "description": "Third Party Count"
        },
        "primary": {
          "type": "boolean",
          "description": "The primary value"
        },
        "halo_desc": {
          "type": "string",
          "description": "Halo Desc"
        },
        "halo_second_id": {
          "type": "integer",
          "description": "Halo Second Id"
        },
        "halo_second_desc": {
          "type": "string",
          "description": "Halo Second Desc"
        },
        "extra_match_field": {
          "type": "string",
          "description": "Extra Match Field"
        },
        "details_id": {
          "type": "integer",
          "description": "Details Id"
        },
        "third_party_secondary_id": {
          "type": "string",
          "description": "Third Party Secondary Id"
        },
        "_warning": {
          "type": "string",
          "description": "The warning value"
        },
        "third_party_status": {
          "type": "string",
          "description": "Third Party Status"
        },
        "third_party_priority": {
          "type": "string",
          "description": "Third Party Priority"
        },
        "_match": {
          "type": "boolean",
          "description": "The match value"
        },
        "populate_url": {
          "type": "boolean",
          "description": "Populate Url"
        },
        "date_created": {
          "type": "string",
          "description": "Date Created"
        },
        "date_updated": {
          "type": "string",
          "description": "Date Updated"
        },
        "subscription_id": {
          "type": "string",
          "description": "Subscription Id"
        },
        "new_subscription_key": {
          "type": "string",
          "description": "New Subscription Key"
        },
        "subscription_expiry": {
          "type": "string",
          "description": "Subscription Expiry"
        },
        "_webhookaction": {
          "type": "integer",
          "description": "The webhookaction value",
          "enum": [
            0,
            1,
            2,
            3
          ]
        },
        "revisions": {
          "type": "integer",
          "description": "The revisions value"
        },
        "dont_move_existing_assets": {
          "type": "boolean",
          "description": "Dont Move Existing Assets"
        },
        "chat_message_count": {
          "type": "integer",
          "description": "Chat Message Count"
        },
        "third_party_additional_id": {
          "type": "string",
          "description": "Third Party Additional Id"
        },
        "description": {
          "type": "string",
          "description": "The description value"
        },
        "update_existing_link": {
          "type": "boolean",
          "description": "Update Existing Link"
        },
        "filters": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "The filters value"
        },
        "parent_id": {
          "type": "integer",
          "description": "Parent Id"
        },
        "child_links": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Child Links"
        },
        "url_for_linked_entity": {
          "type": "string",
          "description": "Url For Linked Entity"
        },
        "url_for_linked_entity_caption": {
          "type": "string",
          "description": "Url For Linked Entity Caption"
        },
        "icon_for_linked_entity_caption": {
          "type": "string",
          "description": "Icon For Linked Entity Caption"
        }
      }
    },
    "note": {
      "type": [
        "string",
        "null"
      ],
      "description": "The note value"
    },
    "note_html": {
      "type": [
        "string",
        "null"
      ],
      "description": "Note Html"
    },
    "offhold": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "The offhold value"
    },
    "online_meeting_url": {
      "type": [
        "string",
        "null"
      ],
      "description": "Online Meeting Url"
    },
    "open_appointment_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Open Appointment Status"
    },
    "organizer": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The organizer value"
    },
    "organizer_email": {
      "type": [
        "string",
        "null"
      ],
      "description": "Organizer Email"
    },
    "other1": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The other1 value"
    },
    "other2": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The other2 value"
    },
    "outcomes": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "guid": {
            "type": "string",
            "format": "uuid",
            "description": "The guid value"
          },
          "intent": {
            "type": "string",
            "description": "The intent value"
          },
          "outcome": {
            "type": "string",
            "description": "The outcome value"
          },
          "buttonname": {
            "type": "string",
            "description": "The buttonname value"
          },
          "labellong": {
            "type": "string",
            "description": "The labellong value"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "sequence": {
            "type": "integer",
            "format": "int32",
            "description": "The sequence value"
          },
          "hidden": {
            "type": "boolean",
            "description": "The hidden value"
          },
          "systemid": {
            "type": "integer",
            "format": "int32",
            "description": "The systemid value"
          },
          "dontshowscreen": {
            "type": "boolean",
            "description": "The dontshowscreen value"
          },
          "respondtype": {
            "type": "integer",
            "format": "int32",
            "description": "The respondtype value"
          },
          "update_parent_attachment_type": {
            "type": "integer",
            "format": "int32",
            "description": "Update Parent Attachment Type"
          },
          "sendemail": {
            "type": "integer",
            "format": "int32",
            "description": "The sendemail value"
          },
          "sendsms": {
            "type": "integer",
            "format": "int32",
            "description": "The sendsms value"
          },
          "actionvisibility": {
            "type": "boolean",
            "description": "The actionvisibility value"
          },
          "child_template_id": {
            "type": "integer",
            "format": "int32",
            "description": "Child Template Id"
          },
          "createchildticketortemplate": {
            "type": "integer",
            "format": "int32",
            "description": "The createchildticketortemplate value"
          },
          "child_ticket_type_id": {
            "type": "integer",
            "format": "int32",
            "description": "Child Ticket Type Id"
          },
          "tfstype": {
            "type": "string",
            "description": "The tfstype value"
          },
          "icon": {
            "type": "string",
            "description": "The icon value"
          },
          "actiongroup": {
            "type": "integer",
            "format": "int32",
            "description": "The actiongroup value"
          },
          "colour_type": {
            "type": "integer",
            "format": "int32",
            "description": "Colour Type"
          },
          "child_template_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Child Template Guid"
          },
          "child_ticket_type_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Child Ticket Type Guid"
          },
          "newstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The newstatus value"
          },
          "newstatus_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Newstatus Guid"
          },
          "slaholdischecked": {
            "type": "boolean",
            "description": "The slaholdischecked value"
          },
          "userdesc": {
            "type": "string",
            "description": "The userdesc value"
          },
          "emailtemplate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Emailtemplate Id"
          },
          "emailtemplate_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Emailtemplate Guid"
          },
          "emailtemplate_name": {
            "type": "string",
            "description": "Emailtemplate Name"
          },
          "slareleaseischecked": {
            "type": "boolean",
            "description": "The slareleaseischecked value"
          },
          "chargerate": {
            "type": "integer",
            "format": "int32",
            "description": "The chargerate value"
          },
          "defaultuserdef": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultuserdef value"
          },
          "defaultmanhrs": {
            "type": "number",
            "format": "double",
            "description": "The defaultmanhrs value"
          },
          "defaultnonbill": {
            "type": "number",
            "format": "double",
            "description": "The defaultnonbill value"
          },
          "securitylevel": {
            "type": "integer",
            "format": "int32",
            "description": "The securitylevel value"
          },
          "approval_process_id": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Process Id"
          },
          "approval_process_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Approval Process Guid"
          },
          "approval_process_name": {
            "type": "string",
            "description": "Approval Process Name"
          },
          "hidefromuser": {
            "type": "boolean",
            "description": "The hidefromuser value"
          },
          "fieldvisible": {
            "type": "string",
            "description": "The fieldvisible value"
          },
          "hotkey": {
            "type": "string",
            "description": "The hotkey value"
          },
          "buttonimage": {
            "type": "integer",
            "format": "int32",
            "description": "The buttonimage value"
          },
          "hidesendemail": {
            "type": "boolean",
            "description": "The hidesendemail value"
          },
          "hidesendsms": {
            "type": "boolean",
            "description": "The hidesendsms value"
          },
          "hidecloserequest": {
            "type": "boolean",
            "description": "The hidecloserequest value"
          },
          "defaultagent": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultagent value"
          },
          "defaultagent_name": {
            "type": "string",
            "description": "Defaultagent Name"
          },
          "defaultpriority": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultpriority value"
          },
          "defaultteam": {
            "type": "string",
            "description": "The defaultteam value"
          },
          "includecc": {
            "type": "boolean",
            "description": "The includecc value"
          },
          "includeto": {
            "type": "boolean",
            "description": "The includeto value"
          },
          "default_note": {
            "type": "string",
            "description": "Default Note"
          },
          "mustassign": {
            "type": "boolean",
            "description": "The mustassign value"
          },
          "requesttype": {
            "type": "integer",
            "format": "int32",
            "description": "The requesttype value"
          },
          "requesttype_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Requesttype Guid"
          },
          "mustaddnote": {
            "type": "boolean",
            "description": "The mustaddnote value"
          },
          "worddocid": {
            "type": "integer",
            "format": "int32",
            "description": "The worddocid value"
          },
          "worddocpath": {
            "type": "string",
            "description": "The worddocpath value"
          },
          "synctosap": {
            "type": "boolean",
            "description": "The synctosap value"
          },
          "child_template_name": {
            "type": "string",
            "description": "Child Template Name"
          },
          "child_ticket_type_name": {
            "type": "string",
            "description": "Child Ticket Type Name"
          },
          "tooverride": {
            "type": "string",
            "description": "The tooverride value"
          },
          "ccoverride": {
            "type": "string",
            "description": "The ccoverride value"
          },
          "bccoverride": {
            "type": "string",
            "description": "The bccoverride value"
          },
          "workflow_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Id"
          },
          "workflow_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Workflow Guid"
          },
          "workflow_name": {
            "type": "string",
            "description": "Workflow Name"
          },
          "workflow_step_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Step Id"
          },
          "workflow_step_name": {
            "type": "string",
            "description": "Workflow Step Name"
          },
          "synctodynamics": {
            "type": "boolean",
            "description": "The synctodynamics value"
          },
          "showhidecheckbox": {
            "type": "boolean",
            "description": "The showhidecheckbox value"
          },
          "showslacheckbox": {
            "type": "boolean",
            "description": "The showslacheckbox value"
          },
          "showimportantcheckbox": {
            "type": "boolean",
            "description": "The showimportantcheckbox value"
          },
          "isimportant": {
            "type": "boolean",
            "description": "The isimportant value"
          },
          "showfollowcheckbox": {
            "type": "boolean",
            "description": "The showfollowcheckbox value"
          },
          "follow": {
            "type": "boolean",
            "description": "The follow value"
          },
          "primaryserviceusersfollow": {
            "type": "boolean",
            "description": "The primaryserviceusersfollow value"
          },
          "defaultappointmentstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultappointmentstatus value"
          },
          "reportid": {
            "type": "integer",
            "format": "int32",
            "description": "The reportid value"
          },
          "report_attach_pdf": {
            "type": "boolean",
            "description": "Report Attach Pdf"
          },
          "report_attach_xls": {
            "type": "boolean",
            "description": "Report Attach Xls"
          },
          "report_attach_csv": {
            "type": "boolean",
            "description": "Report Attach Csv"
          },
          "report_attach_json": {
            "type": "boolean",
            "description": "Report Attach Json"
          },
          "reportname": {
            "type": "string",
            "description": "The reportname value"
          },
          "todo_template_id": {
            "type": "integer",
            "format": "int32",
            "description": "Todo Template Id"
          },
          "todo_template_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Todo Template Guid"
          },
          "todo_template_name": {
            "type": "string",
            "description": "Todo Template Name"
          },
          "child_emailtemplate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Child Emailtemplate Id"
          },
          "child_emailtemplate_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Child Emailtemplate Guid"
          },
          "child_emailtemplate_name": {
            "type": "string",
            "description": "Child Emailtemplate Name"
          },
          "default_linkedticket_status": {
            "type": "integer",
            "format": "int32",
            "description": "Default Linkedticket Status"
          },
          "default_linkedticket_status_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Default Linkedticket Status Guid"
          },
          "newaction_subject": {
            "type": "string",
            "description": "Newaction Subject"
          },
          "newaction_subject_close": {
            "type": "string",
            "description": "Newaction Subject Close"
          },
          "newaction_emailto": {
            "type": "string",
            "description": "Newaction Emailto"
          },
          "newaction_emailcc": {
            "type": "string",
            "description": "Newaction Emailcc"
          },
          "newaction_emailbcc": {
            "type": "string",
            "description": "Newaction Emailbcc"
          },
          "newaction_emailfrom": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Emailfrom"
          },
          "newaction_emailfrom_address_override": {
            "type": "string",
            "description": "Newaction Emailfrom Address Override"
          },
          "newaction_projecttimebudget": {
            "type": "number",
            "format": "double",
            "description": "Newaction Projecttimebudget"
          },
          "newaction_supplier": {
            "type": "object",
            "description": "Newaction Supplier"
          },
          "newaction_supplier_contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Supplier Contract Id"
          },
          "newaction_supplier_sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Supplier Sla Id"
          },
          "newaction_supplier_priority_id": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Supplier Priority Id"
          },
          "newaction_thirdpartynhdapiurl": {
            "type": "string",
            "description": "Newaction Thirdpartynhdapiurl"
          },
          "newaction_thirdpartynhdapiareaid": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Thirdpartynhdapiareaid"
          },
          "newaction_thirdpartynhdapisupplierid": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Thirdpartynhdapisupplierid"
          },
          "newaction_supplierrunbookid": {
            "type": "string",
            "description": "Newaction Supplierrunbookid"
          },
          "fields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "id": {
                  "type": "integer"
                },
                "rtid": {
                  "type": "integer"
                },
                "usage": {
                  "type": "integer"
                },
                "fieldid": {
                  "type": "integer"
                },
                "fieldguid": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "tableid": {
                  "type": "integer"
                },
                "tableguid": {
                  "type": "string"
                },
                "groupid": {
                  "type": "integer"
                },
                "groupguid": {
                  "type": "string"
                },
                "endusernew": {
                  "type": "integer"
                },
                "enduserdetail": {
                  "type": "integer"
                },
                "enduserdetailrejected": {
                  "type": "integer"
                },
                "technew": {
                  "type": "integer"
                },
                "techdetail": {
                  "type": "integer"
                },
                "fieldname": {
                  "type": "string"
                },
                "fieldinfo": {
                  "type": "object"
                },
                "visibility_conditions": {
                  "type": "array"
                },
                "visibility_conditions_value": {
                  "type": "array"
                },
                "group_visibility_conditions": {
                  "type": "array"
                },
                "value_restrictions": {
                  "type": "array"
                },
                "group": {
                  "type": "object"
                },
                "technewlocation": {
                  "type": "integer"
                },
                "restrictupdate": {
                  "type": "integer"
                },
                "update_restrictions": {
                  "type": "array"
                },
                "techtab_id": {
                  "type": "integer"
                },
                "techtab_name": {
                  "type": "string"
                },
                "showdependency": {
                  "type": "boolean"
                },
                "canupdate": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "override_fieldname": {
                  "type": "string"
                },
                "override_action_fieldname": {
                  "type": "string"
                },
                "boldlabelandvalue": {
                  "type": "boolean"
                },
                "enduserdetailhideifempty": {
                  "type": "boolean"
                },
                "techdetailhideifempty": {
                  "type": "boolean"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "restrictread": {
                  "type": "integer"
                },
                "read_restrictions": {
                  "type": "array"
                },
                "techtab_columns": {
                  "type": "integer"
                },
                "chat_message": {
                  "type": "string"
                },
                "techaction": {
                  "type": "integer"
                },
                "enduseraction": {
                  "type": "integer"
                },
                "endusercheckboxmandatory": {
                  "type": "boolean"
                },
                "translations": {
                  "type": "array"
                },
                "display_type": {
                  "type": "integer"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "agentcheckboxmandatory": {
                  "type": "boolean"
                },
                "agentbookingdetail": {
                  "type": "integer"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "The fields value"
          },
          "newticket_user": {
            "type": "object",
            "description": "Newticket User"
          },
          "newticket_user_is_ticket_user": {
            "type": "boolean",
            "description": "Newticket User Is Ticket User"
          },
          "from_action_id": {
            "type": "integer",
            "format": "int32",
            "description": "From Action Id"
          },
          "to_ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "To Ticket Id"
          },
          "newticket_summary": {
            "type": "string",
            "description": "Newticket Summary"
          },
          "newticket_details": {
            "type": "string",
            "description": "Newticket Details"
          },
          "newticket_tickettype_hidden": {
            "type": "boolean",
            "description": "Newticket Tickettype Hidden"
          },
          "attachments": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "filename": {
                  "type": "string"
                },
                "datecreated": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "filesize": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "unique_id": {
                  "type": "integer"
                },
                "desc": {
                  "type": "string"
                },
                "isimage": {
                  "type": "boolean"
                },
                "showforusers": {
                  "type": "boolean"
                },
                "showonchild": {
                  "type": "boolean"
                },
                "showonrelated": {
                  "type": "boolean"
                },
                "data_base64": {
                  "type": "string"
                },
                "download_url": {
                  "type": "string"
                },
                "third_party_token": {
                  "type": "string"
                },
                "third_party_id": {
                  "type": "string"
                },
                "already_posted": {
                  "type": "boolean"
                },
                "last_updated": {
                  "type": "string"
                },
                "faultid": {
                  "type": "integer"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "s3url": {
                  "type": "string"
                },
                "att_link": {
                  "type": "string"
                },
                "child_count": {
                  "type": "integer"
                },
                "parent_id": {
                  "type": "integer"
                },
                "linked_version_id": {
                  "type": "integer"
                },
                "allow_anon_upload": {
                  "type": "boolean"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "validate_guid": {
                  "type": "string"
                },
                "import_parentid": {
                  "type": "string"
                },
                "folder_hierarchy": {
                  "type": "string"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "is_s3": {
                  "type": "boolean"
                }
              }
            },
            "description": "The attachments value"
          },
          "_ticketinfoloaded": {
            "type": "boolean",
            "description": "The ticketinfoloaded value"
          },
          "script_id": {
            "type": "integer",
            "format": "int32",
            "description": "Script Id"
          },
          "script_name": {
            "type": "string",
            "description": "Script Name"
          },
          "usetimer": {
            "type": "boolean",
            "description": "The usetimer value"
          },
          "update_dynamic_email_list": {
            "type": "boolean",
            "description": "Update Dynamic Email List"
          },
          "skip_pending_closure": {
            "type": "boolean",
            "description": "Skip Pending Closure"
          },
          "newsummaryfromsource": {
            "type": "boolean",
            "description": "The newsummaryfromsource value"
          },
          "newdetailsfromsource": {
            "type": "boolean",
            "description": "The newdetailsfromsource value"
          },
          "show_email_fields": {
            "type": "boolean",
            "description": "Show Email Fields"
          },
          "logtimeunits": {
            "type": "integer",
            "format": "int32",
            "description": "The logtimeunits value"
          },
          "callscreencallscript": {
            "type": "integer",
            "format": "int32",
            "description": "The callscreencallscript value"
          },
          "callscreencallscript_name": {
            "type": "string",
            "description": "Callscreencallscript Name"
          },
          "newaction_smsto": {
            "type": "string",
            "description": "Newaction Smsto"
          },
          "pdftemplate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pdftemplate Id"
          },
          "pdftemplate_name": {
            "type": "string",
            "description": "Pdftemplate Name"
          },
          "excludeFromDynamicLists": {
            "type": "boolean",
            "description": "Exclude From Dynamic Lists"
          },
          "automation_runbookid": {
            "type": "string",
            "format": "uuid",
            "description": "Automation Runbookid"
          },
          "automation_runbook_trigger": {
            "type": "integer",
            "format": "int32",
            "description": "Automation Runbook Trigger"
          },
          "automation_runbookname": {
            "type": "string",
            "description": "Automation Runbookname"
          },
          "integration_method_id": {
            "type": "integer",
            "format": "int32",
            "description": "Integration Method Id"
          },
          "integration_method_name": {
            "type": "string",
            "description": "Integration Method Name"
          },
          "setdetailsfromnewticket": {
            "type": "boolean",
            "description": "The setdetailsfromnewticket value"
          },
          "hideactionfromcandi": {
            "type": "boolean",
            "description": "The hideactionfromcandi value"
          },
          "setemailbodytonote": {
            "type": "boolean",
            "description": "The setemailbodytonote value"
          },
          "bccfollowers": {
            "type": "boolean",
            "description": "The bccfollowers value"
          },
          "followersccbcc": {
            "type": "integer",
            "format": "int32",
            "description": "The followersccbcc value"
          },
          "access_control": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Access Control"
          },
          "access_control_level": {
            "type": "integer",
            "format": "int32",
            "description": "Access Control Level"
          },
          "showevenifnochild": {
            "type": "boolean",
            "description": "The showevenifnochild value"
          },
          "is_response_on_child": {
            "type": "boolean",
            "description": "Is Response On Child"
          },
          "replytype": {
            "type": "integer",
            "format": "int32",
            "description": "The replytype value"
          },
          "parentdefaultuser": {
            "type": "integer",
            "format": "int32",
            "description": "The parentdefaultuser value"
          },
          "parentdefaultuser_name": {
            "type": "string",
            "description": "Parentdefaultuser Name"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "_error": {
            "type": "string",
            "description": "The error value"
          },
          "assetsearchtext": {
            "type": "string",
            "description": "The assetsearchtext value"
          },
          "action_resets_response": {
            "type": "boolean",
            "description": "Action Resets Response"
          },
          "showattachmentstouser": {
            "type": "boolean",
            "description": "The showattachmentstouser value"
          },
          "customurl": {
            "type": "string",
            "description": "The customurl value"
          },
          "defaultcat1": {
            "type": "string",
            "description": "The defaultcat1 value"
          },
          "defaultcat2": {
            "type": "string",
            "description": "The defaultcat2 value"
          },
          "defaultcat3": {
            "type": "string",
            "description": "The defaultcat3 value"
          },
          "defaultcat4": {
            "type": "string",
            "description": "The defaultcat4 value"
          },
          "includeallattachments": {
            "type": "boolean",
            "description": "The includeallattachments value"
          },
          "useremailintellisense": {
            "type": "integer",
            "format": "int32",
            "description": "The useremailintellisense value"
          },
          "supplieremailintellisense": {
            "type": "integer",
            "format": "int32",
            "description": "The supplieremailintellisense value"
          },
          "azure_action": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Action"
          },
          "azure_connection_id": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Connection Id"
          },
          "azure_connection_name": {
            "type": "string",
            "description": "Azure Connection Name"
          },
          "azure_connection": {
            "type": "object",
            "description": "Azure Connection"
          },
          "azure_input_mappings": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fiid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "thirdpartyname": {
                  "type": "string"
                },
                "msid": {
                  "type": "integer"
                },
                "typeid": {
                  "type": "integer"
                },
                "isassetfield": {
                  "type": "boolean"
                },
                "subtypeid": {
                  "type": "integer"
                },
                "newrecords": {
                  "type": "boolean"
                },
                "xmvalue": {
                  "type": "string"
                },
                "third_party_friendly_name": {
                  "type": "string"
                },
                "sync": {
                  "type": "boolean"
                },
                "synctype": {
                  "type": "integer"
                },
                "product": {
                  "type": "integer"
                },
                "dontupdate": {
                  "type": "boolean"
                },
                "product_name": {
                  "type": "string"
                },
                "third_party_field_type": {
                  "type": "integer"
                },
                "populateemptyvalue": {
                  "type": "boolean"
                },
                "value_set": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "fiid2": {
                  "type": "integer"
                },
                "name2": {
                  "type": "string"
                }
              }
            },
            "description": "Azure Input Mappings"
          },
          "azure_output_mappings": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fiid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "thirdpartyname": {
                  "type": "string"
                },
                "msid": {
                  "type": "integer"
                },
                "typeid": {
                  "type": "integer"
                },
                "isassetfield": {
                  "type": "boolean"
                },
                "subtypeid": {
                  "type": "integer"
                },
                "newrecords": {
                  "type": "boolean"
                },
                "xmvalue": {
                  "type": "string"
                },
                "third_party_friendly_name": {
                  "type": "string"
                },
                "sync": {
                  "type": "boolean"
                },
                "synctype": {
                  "type": "integer"
                },
                "product": {
                  "type": "integer"
                },
                "dontupdate": {
                  "type": "boolean"
                },
                "product_name": {
                  "type": "string"
                },
                "third_party_field_type": {
                  "type": "integer"
                },
                "populateemptyvalue": {
                  "type": "boolean"
                },
                "value_set": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "fiid2": {
                  "type": "integer"
                },
                "name2": {
                  "type": "string"
                }
              }
            },
            "description": "Azure Output Mappings"
          },
          "default_sync_to_salesforce": {
            "type": "boolean",
            "description": "Default Sync To Salesforce"
          },
          "show_to_user": {
            "type": "boolean",
            "description": "Show To User"
          },
          "defaultsupplier_id": {
            "type": "integer",
            "format": "int32",
            "description": "Defaultsupplier Id"
          },
          "defaultsupplier_name": {
            "type": "string",
            "description": "Defaultsupplier Name"
          },
          "isbillingaction": {
            "type": "boolean",
            "description": "The isbillingaction value"
          },
          "ishiddenfrominternalit": {
            "type": "boolean",
            "description": "The ishiddenfrominternalit value"
          },
          "default_sync_to_servicenow": {
            "type": "boolean",
            "description": "Default Sync To Servicenow"
          },
          "default_asset_type": {
            "type": "integer",
            "format": "int32",
            "description": "Default Asset Type"
          },
          "default_asset_type_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Default Asset Type Guid"
          },
          "default_asset_type_name": {
            "type": "string",
            "description": "Default Asset Type Name"
          },
          "showautorelease": {
            "type": "boolean",
            "description": "The showautorelease value"
          },
          "workflows": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "value": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "isnew": {
                  "type": "boolean"
                }
              }
            },
            "description": "The workflows value"
          },
          "quoter_template": {
            "type": "string",
            "description": "Quoter Template"
          },
          "apptcompletetimetype": {
            "type": "integer",
            "format": "int32",
            "description": "The apptcompletetimetype value"
          },
          "default_asset_status": {
            "type": "integer",
            "format": "int32",
            "description": "Default Asset Status"
          },
          "tickettypes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "value": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "isnew": {
                  "type": "boolean"
                }
              }
            },
            "description": "The tickettypes value"
          },
          "translations": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "language_id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "fieldname": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "entity_id2": {
                  "type": "integer"
                },
                "entity_id3": {
                  "type": "integer"
                },
                "entity_textid": {
                  "type": "string"
                },
                "translation": {
                  "type": "string"
                },
                "_dotranslate": {
                  "type": "boolean"
                },
                "_translateonly": {
                  "type": "boolean"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "default_translation": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The translations value"
          },
          "travelrate": {
            "type": "integer",
            "format": "int32",
            "description": "The travelrate value"
          },
          "default_sync_to_jira": {
            "type": "boolean",
            "description": "Default Sync To Jira"
          },
          "newaction_thirdpartynhdjirasupplierid": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Thirdpartynhdjirasupplierid"
          },
          "allow_user_attachments": {
            "type": "boolean",
            "description": "Allow User Attachments"
          },
          "default_send_to_halo": {
            "type": "boolean",
            "description": "Default Send To Halo"
          },
          "tagreleasetype": {
            "type": "integer",
            "format": "int32",
            "description": "The tagreleasetype value"
          },
          "releaseid": {
            "type": "integer",
            "format": "int32",
            "description": "The releaseid value"
          },
          "releasename": {
            "type": "string",
            "description": "The releasename value"
          },
          "releaseid2": {
            "type": "integer",
            "format": "int32",
            "description": "The releaseid2 value"
          },
          "releasename2": {
            "type": "string",
            "description": "The releasename2 value"
          },
          "releaseid3": {
            "type": "integer",
            "format": "int32",
            "description": "The releaseid3 value"
          },
          "releasename3": {
            "type": "string",
            "description": "The releasename3 value"
          },
          "showsendtwitter": {
            "type": "boolean",
            "description": "The showsendtwitter value"
          },
          "showsendfacebook": {
            "type": "boolean",
            "description": "The showsendfacebook value"
          },
          "lastusercontactmethod": {
            "type": "string",
            "description": "The lastusercontactmethod value"
          },
          "default_private_note": {
            "type": "string",
            "description": "Default Private Note"
          },
          "ai_operation": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Operation"
          },
          "ai_model": {
            "type": "string",
            "description": "Ai Model"
          },
          "ai_prompt": {
            "type": "string",
            "description": "Ai Prompt"
          },
          "showsendwhatsapp": {
            "type": "boolean",
            "description": "The showsendwhatsapp value"
          },
          "default_opp_closure_cat": {
            "type": "integer",
            "format": "int32",
            "description": "Default Opp Closure Cat"
          },
          "translate_before_sending": {
            "type": "boolean",
            "description": "Translate Before Sending"
          },
          "translate_before_sending_default": {
            "type": "boolean",
            "description": "Translate Before Sending Default"
          },
          "default_send_to_pagerduty": {
            "type": "boolean",
            "description": "Default Send To Pagerduty"
          },
          "minattachments": {
            "type": "integer",
            "format": "int32",
            "description": "The minattachments value"
          },
          "defaultappointmenttype": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultappointmenttype value"
          },
          "showsendsurvey": {
            "type": "boolean",
            "description": "The showsendsurvey value"
          },
          "sendsurvey": {
            "type": "integer",
            "format": "int32",
            "description": "The sendsurvey value"
          },
          "showsendinstagram": {
            "type": "boolean",
            "description": "The showsendinstagram value"
          },
          "showslacheckbox_mandatory": {
            "type": "boolean",
            "description": "Showslacheckbox Mandatory"
          },
          "ai_preview": {
            "type": "boolean",
            "description": "Ai Preview"
          },
          "ai_improve_agent_note_default_on": {
            "type": "boolean",
            "description": "Ai Improve Agent Note Default On"
          },
          "defaultcommunicationmethod": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultcommunicationmethod value"
          },
          "newaction_thirdpartynhdservicenowsupplierid": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Thirdpartynhdservicenowsupplierid"
          },
          "related_note_visibility": {
            "type": "integer",
            "format": "int32",
            "description": "Related Note Visibility"
          },
          "override_from_mailbox_id": {
            "type": "integer",
            "format": "int32",
            "description": "Override From Mailbox Id"
          },
          "override_from_mailbox_name": {
            "type": "string",
            "description": "Override From Mailbox Name"
          },
          "create_issue_type": {
            "type": "integer",
            "format": "int32",
            "description": "Create Issue Type"
          },
          "show_when_locked": {
            "type": "boolean",
            "description": "Show When Locked"
          },
          "showsendgooglebusiness": {
            "type": "boolean",
            "description": "The showsendgooglebusiness value"
          },
          "submitlabeloverride": {
            "type": "string",
            "description": "The submitlabeloverride value"
          },
          "default_send_jira_note": {
            "type": "boolean",
            "description": "Default Send Jira Note"
          },
          "config_type": {
            "type": "integer",
            "format": "int32",
            "description": "Config Type"
          },
          "show_on_parent": {
            "type": "integer",
            "format": "int32",
            "description": "Show On Parent"
          },
          "show_on_child": {
            "type": "integer",
            "format": "int32",
            "description": "Show On Child"
          },
          "newactiondisplay": {
            "type": "integer",
            "format": "int32",
            "description": "The newactiondisplay value"
          },
          "newactiondisplaysize": {
            "type": "integer",
            "format": "int32",
            "description": "The newactiondisplaysize value"
          },
          "lapsafe_default_installation": {
            "type": "string",
            "description": "Lapsafe Default Installation"
          },
          "lapsafe_default_installation_name": {
            "type": "string",
            "description": "Lapsafe Default Installation Name"
          },
          "lapsafe_default_installation_obj": {
            "type": "object",
            "description": "Lapsafe Default Installation Obj"
          },
          "hide_header_button": {
            "type": "boolean",
            "description": "Hide Header Button"
          },
          "charge_rate_overrides_ticket": {
            "type": "boolean",
            "description": "Charge Rate Overrides Ticket"
          },
          "linked_from_variable": {
            "type": "boolean",
            "description": "Linked From Variable"
          },
          "default_team_to_agents_default": {
            "type": "boolean",
            "description": "Default Team To Agents Default"
          },
          "do_not_allow_with_open_appointments": {
            "type": "boolean",
            "description": "Do Not Allow With Open Appointments"
          },
          "new_ticket_attachments": {
            "type": "boolean",
            "description": "New Ticket Attachments"
          },
          "run_ai_insights": {
            "type": "boolean",
            "description": "Run Ai Insights"
          },
          "sales_mailbox_override_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sales Mailbox Override Id"
          },
          "hide_user_visibility_toggle": {
            "type": "boolean",
            "description": "Hide User Visibility Toggle"
          },
          "email_editing": {
            "type": "integer",
            "format": "int32",
            "description": "Email Editing"
          },
          "default_distribution_list": {
            "type": "integer",
            "format": "int32",
            "description": "Default Distribution List"
          },
          "addactionstolinked": {
            "type": "integer",
            "format": "int32",
            "description": "The addactionstolinked value"
          },
          "default_distribution_list_name": {
            "type": "string",
            "description": "Default Distribution List Name"
          },
          "emailasimportant": {
            "type": "boolean",
            "description": "The emailasimportant value"
          },
          "show_action_history_on_new_action": {
            "type": "integer",
            "format": "int32",
            "description": "Show Action History On New Action"
          },
          "auto_forward_halo_api": {
            "type": "boolean",
            "description": "Auto Forward Halo Api"
          },
          "sync_to_halo_api": {
            "type": "integer",
            "format": "int32",
            "description": "Sync To Halo Api"
          },
          "excludefromemailthreading": {
            "type": "boolean",
            "description": "The excludefromemailthreading value"
          },
          "hide_user_select": {
            "type": "boolean",
            "description": "Hide User Select"
          },
          "action_item_to_issue": {
            "type": "integer",
            "format": "int32",
            "description": "Action Item To Issue"
          },
          "can_edit_closed_tickets": {
            "type": "boolean",
            "description": "Can Edit Closed Tickets"
          },
          "action_item_to_issue_name": {
            "type": "string",
            "description": "Action Item To Issue Name"
          },
          "countersighasagentsig": {
            "type": "boolean",
            "description": "The countersighasagentsig value"
          },
          "download_all_attachments": {
            "type": "boolean",
            "description": "Download All Attachments"
          },
          "ai_suggestions_context": {
            "type": "boolean",
            "description": "Ai Suggestions Context"
          },
          "hide_portal_button": {
            "type": "boolean",
            "description": "Hide Portal Button"
          },
          "enduser_role_ids": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Enduser Role Ids"
          },
          "add_note_to_parent": {
            "type": "boolean",
            "description": "Add Note To Parent"
          },
          "hidetickettypeselection": {
            "type": "boolean",
            "description": "The hidetickettypeselection value"
          },
          "newaction_default_whatsapp_details": {
            "type": "object",
            "description": "Newaction Default Whatsapp Details"
          },
          "whatsapp_content_template": {
            "type": "string",
            "description": "Whatsapp Content Template"
          },
          "whatsapp_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Whatsapp Details Id"
          },
          "allow_audio_recording": {
            "type": "boolean",
            "description": "Allow Audio Recording"
          },
          "whatsapp_details_id_name": {
            "type": "string",
            "description": "Whatsapp Details Id Name"
          },
          "whatsapp_content_template_name": {
            "type": "string",
            "description": "Whatsapp Content Template Name"
          },
          "cf_defaults": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "value": {},
                "value_is_password_id": {
                  "type": "boolean"
                },
                "display": {
                  "type": "string"
                },
                "characterlimit": {
                  "type": "integer"
                },
                "characterlimittype": {
                  "type": "integer"
                },
                "inputtype": {
                  "type": "integer"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "searchable": {
                  "type": "boolean"
                },
                "ordervalues": {
                  "type": "boolean"
                },
                "ordervaluesby": {
                  "type": "integer"
                },
                "database_lookup_id": {
                  "type": "integer"
                },
                "database_lookup_auto": {
                  "type": "boolean"
                },
                "database_lookup_triggers": {
                  "type": "array"
                },
                "third_party_name": {
                  "type": "string"
                },
                "extratype": {
                  "type": "integer"
                },
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "copytograndchildonupdate": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "hyperlink": {
                  "type": "string"
                },
                "usage": {
                  "type": "integer"
                },
                "linked_table_id": {
                  "type": "integer"
                },
                "showondetailsscreen": {
                  "type": "boolean"
                },
                "third_party_value": {
                  "type": "string"
                },
                "custom_extra_table_id": {
                  "type": "integer"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "only_validate_on_creation": {
                  "type": "boolean"
                },
                "calculation": {
                  "type": "string"
                },
                "rounding": {
                  "type": "integer"
                },
                "validation_reasons": {
                  "type": "array"
                },
                "int_value_is_display": {
                  "type": "boolean"
                },
                "regex": {
                  "type": "string"
                },
                "onlyshowforagents": {
                  "type": "boolean"
                },
                "is_horizontal": {
                  "type": "boolean"
                },
                "copied": {
                  "type": "boolean"
                },
                "isencrypted": {
                  "type": "boolean"
                },
                "max_selection": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "selection_field_id": {
                  "type": "integer"
                },
                "variable_format_1": {
                  "type": "string"
                },
                "variable_format_2": {
                  "type": "string"
                },
                "validation_data": {
                  "type": "array"
                },
                "database_lookup_input": {
                  "type": "integer"
                },
                "table_data_entry_type": {
                  "type": "integer"
                },
                "showintable": {
                  "type": "boolean"
                },
                "table_height": {
                  "type": "integer"
                },
                "dont_delete_rows": {
                  "type": "boolean"
                },
                "table_matching_field": {
                  "type": "integer"
                },
                "new_storage_method": {
                  "type": "boolean"
                },
                "where_sql": {
                  "type": "string"
                },
                "load_type": {
                  "type": "integer"
                },
                "add_rows": {
                  "type": "boolean"
                },
                "delete_these_rows": {
                  "type": "array"
                },
                "showinpool": {
                  "type": "boolean"
                },
                "allow_pool_override": {
                  "type": "boolean"
                },
                "details_column_group": {
                  "type": "integer"
                },
                "add_row_per_value": {
                  "type": "boolean"
                },
                "store_in_fielddata": {
                  "type": "boolean"
                },
                "first_value_default": {
                  "type": "boolean"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "Cf Defaults"
          },
          "allow_action_when_account_stopped": {
            "type": "boolean",
            "description": "Allow Action When Account Stopped"
          },
          "addautosuppressheader": {
            "type": "boolean",
            "description": "The addautosuppressheader value"
          },
          "show_from_address_by_default": {
            "type": "boolean",
            "description": "Show From Address By Default"
          },
          "overridetemplate": {
            "type": "integer",
            "format": "int32",
            "description": "The overridetemplate value"
          },
          "overridetemplate_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Overridetemplate Guid"
          },
          "overridetemplatename": {
            "type": "string",
            "description": "The overridetemplatename value"
          },
          "new_ticket_default_user_type": {
            "type": "integer",
            "format": "int32",
            "description": "New Ticket Default User Type"
          }
        }
      },
      "description": "The outcomes value"
    },
    "primary_ticket_appointment": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Primary Ticket Appointment"
    },
    "reassign_ticket": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Reassign Ticket"
    },
    "recurring_desc": {
      "type": [
        "string",
        "null"
      ],
      "description": "Recurring Desc"
    },
    "recurring_master_id": {
      "type": [
        "string",
        "null"
      ],
      "description": "Recurring Master Id"
    },
    "reminder_shown": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Reminder Shown"
    },
    "reminderdate": {
      "type": [
        "string",
        "null"
      ],
      "description": "The reminderdate value"
    },
    "reminderminutes": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The reminderminutes value"
    },
    "reminderstatus": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The reminderstatus value"
    },
    "requestedapprovalagent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The requestedapprovalagent value"
    },
    "requesttype": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The requesttype value"
    },
    "requires_approval": {
      "type": [
        "boolean",
        "null"
      ],
      "description": "Requires Approval"
    },
    "resource_booking_timeslot": {
      "type": [
        "string",
        "null"
      ],
      "description": "Resource Booking Timeslot"
    },
    "resource_booking_type": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Resource Booking Type"
    },
    "resourcebookingteam": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The resourcebookingteam value"
    },
    "resourcebookingtype": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The resourcebookingtype value"
    },
    "resourcebookingtypeagent": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The resourcebookingtypeagent value"
    },
    "schedule": {
      "type": "object",
      "description": "The schedule value",
      "properties": {
        "id": {
          "type": "integer",
          "description": "The id value"
        },
        "startdate": {
          "type": "string",
          "description": "Start date for filtering"
        },
        "enddate": {
          "type": "string",
          "description": "End date for filtering"
        },
        "subject": {
          "type": "string",
          "description": "The subject value"
        },
        "hours": {
          "type": "number",
          "description": "The hours value"
        },
        "dailyrecurrencepattern": {
          "type": "integer",
          "description": "The dailyrecurrencepattern value"
        },
        "dailyrecurrencedays": {
          "type": "integer",
          "description": "The dailyrecurrencedays value"
        },
        "weeklyrecurrenceweeks": {
          "type": "integer",
          "description": "The weeklyrecurrenceweeks value"
        },
        "endafteramount": {
          "type": "integer",
          "description": "The endafteramount value"
        },
        "rangeofrecurrence": {
          "type": "integer",
          "description": "The rangeofrecurrence value"
        },
        "requesttype": {
          "type": "integer",
          "description": "The requesttype value"
        },
        "recurrencepattern": {
          "type": "integer",
          "description": "The recurrencepattern value"
        },
        "agentid": {
          "type": "integer",
          "description": "The agentid value"
        },
        "monthlyrecurrencepattern": {
          "type": "integer",
          "description": "The monthlyrecurrencepattern value"
        },
        "yearlyrecurrencepattern": {
          "type": "integer",
          "description": "The yearlyrecurrencepattern value"
        },
        "monthlyrecurrencespecificdate": {
          "type": "integer",
          "description": "The monthlyrecurrencespecificdate value"
        },
        "monthlyrecurrencespecificdateinterval": {
          "type": "integer",
          "description": "The monthlyrecurrencespecificdateinterval value"
        },
        "monthlyrecurrencespecificday": {
          "type": "integer",
          "description": "The monthlyrecurrencespecificday value"
        },
        "monthlyrecurrencespecificdayofweek": {
          "type": "integer",
          "description": "The monthlyrecurrencespecificdayofweek value"
        },
        "monthlyrecurrencespecificdayinterval": {
          "type": "integer",
          "description": "The monthlyrecurrencespecificdayinterval value"
        },
        "yearlyrecurrencespecificdate": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificdate value"
        },
        "yearlyrecurrencespecificdatemonth": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificdatemonth value"
        },
        "yearlyrecurrencespecificdateinterval": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificdateinterval value"
        },
        "yearlyrecurrencespecificday": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificday value"
        },
        "yearlyrecurrencespecificdayofweek": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificdayofweek value"
        },
        "yearlyrecurrencespecificdaymonth": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificdaymonth value"
        },
        "yearlyrecurrencespecificdayinterval": {
          "type": "integer",
          "description": "The yearlyrecurrencespecificdayinterval value"
        },
        "type": {
          "type": "integer",
          "description": "The type value"
        },
        "uniqueid": {
          "type": "integer",
          "description": "The uniqueid value"
        },
        "weeklyrecurrencestring": {
          "type": "string",
          "description": "The weeklyrecurrencestring value"
        },
        "nextcreationdate": {
          "type": "string",
          "description": "The nextcreationdate value"
        },
        "nextrundate": {
          "type": "string",
          "description": "The nextrundate value"
        },
        "contract_schedule_plan": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "Contract Schedule Plan"
        },
        "weeklyrecurrenceamount": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "The weeklyrecurrenceamount value"
        },
        "_validateonly": {
          "type": "boolean",
          "description": "The validateonly value"
        },
        "events": {
          "type": "array",
          "items": {
            "type": "object"
          },
          "description": "The events value"
        },
        "_warning": {
          "type": "string",
          "description": "The warning value"
        }
      }
    },
    "scheduled_for_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Scheduled For Id"
    },
    "schedulehandledtype": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The schedulehandledtype value"
    },
    "shift_breaks": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "event_type": {
            "type": "integer",
            "format": "int32",
            "description": "Event Type"
          },
          "subject": {
            "type": "string",
            "description": "The subject value"
          },
          "start_date": {
            "type": "string",
            "format": "date-time",
            "description": "Start date for filtering"
          },
          "end_date": {
            "type": "string",
            "format": "date-time",
            "description": "End date for filtering"
          },
          "timetaken": {
            "type": "number",
            "format": "double",
            "description": "The timetaken value"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "break_type": {
            "type": "integer",
            "format": "int32",
            "description": "Break Type"
          },
          "break_note": {
            "type": "string",
            "description": "Break Note"
          },
          "shift_apid": {
            "type": "integer",
            "format": "int32",
            "description": "Shift Apid"
          },
          "ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Id"
          },
          "action_number": {
            "type": "integer",
            "format": "int32",
            "description": "Action Number"
          },
          "action_invoice_number": {
            "type": "integer",
            "format": "int32",
            "description": "Action Invoice Number"
          },
          "note": {
            "type": "string",
            "description": "The note value"
          },
          "customer": {
            "type": "string",
            "description": "The customer value"
          },
          "holiday_id": {
            "type": "integer",
            "format": "int32",
            "description": "Holiday Id"
          },
          "charge_type_colour": {
            "type": "string",
            "description": "Charge Type Colour"
          },
          "site_id": {
            "type": "integer",
            "format": "int32",
            "description": "Site Id"
          },
          "user_name": {
            "type": "string",
            "description": "User Name"
          },
          "charge_rate": {
            "type": "integer",
            "format": "int32",
            "description": "Charge Rate"
          },
          "mileage": {
            "type": "integer",
            "format": "int32",
            "description": "The mileage value"
          },
          "tickettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Tickettype Id"
          },
          "lognewticket": {
            "type": "boolean",
            "description": "The lognewticket value"
          },
          "client_id": {
            "type": "integer",
            "format": "int32",
            "description": "Client Id"
          },
          "category1": {
            "type": "string",
            "description": "The category1 value"
          },
          "category2": {
            "type": "string",
            "description": "The category2 value"
          },
          "category3": {
            "type": "string",
            "description": "The category3 value"
          },
          "category4": {
            "type": "string",
            "description": "The category4 value"
          },
          "contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contract Id"
          },
          "agents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                }
              }
            },
            "description": "The agents value"
          },
          "clear_end": {
            "type": "boolean",
            "description": "Clear End"
          },
          "traveltime": {
            "type": "number",
            "format": "double",
            "description": "The traveltime value"
          },
          "originalstartdate": {
            "type": "string",
            "format": "date-time",
            "description": "The originalstartdate value"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "charge_type_name": {
            "type": "string",
            "description": "Charge Type Name"
          },
          "is_starting_break": {
            "type": "boolean",
            "description": "Is Starting Break"
          },
          "is_ending_break": {
            "type": "boolean",
            "description": "Is Ending Break"
          },
          "new_agent_status": {
            "type": "integer",
            "format": "int32",
            "description": "New Agent Status"
          }
        }
      },
      "description": "Shift Breaks"
    },
    "shift_team_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Shift Team Id"
    },
    "shift_team_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Shift Team Name"
    },
    "shift_type_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Shift Type Id"
    },
    "site_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Site Id"
    },
    "site_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "Site Name"
    },
    "start_date": {
      "type": [
        "string",
        "null"
      ],
      "description": "Start date for filtering"
    },
    "start_date_only": {
      "type": [
        "string",
        "null"
      ],
      "description": "Start Date Only"
    },
    "status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The status value"
    },
    "subject": {
      "type": [
        "string",
        "null"
      ],
      "description": "The subject value"
    },
    "team_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Team Id"
    },
    "ticket_cf_update": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "label": {
            "type": "string",
            "description": "The label value"
          },
          "summary": {
            "type": "string",
            "description": "The summary value"
          },
          "type": {
            "type": "integer",
            "format": "int32",
            "description": "The type value"
          },
          "value": {
            "description": "The value value"
          },
          "value_is_password_id": {
            "type": "boolean",
            "description": "Value Is Password Id"
          },
          "display": {
            "type": "string",
            "description": "The display value"
          },
          "characterlimit": {
            "type": "integer",
            "format": "int32",
            "description": "The characterlimit value"
          },
          "characterlimittype": {
            "type": "integer",
            "format": "int32",
            "description": "The characterlimittype value"
          },
          "inputtype": {
            "type": "integer",
            "format": "int32",
            "description": "The inputtype value"
          },
          "copytochild": {
            "type": "boolean",
            "description": "The copytochild value"
          },
          "copytoparent": {
            "type": "boolean",
            "description": "The copytoparent value"
          },
          "searchable": {
            "type": "boolean",
            "description": "The searchable value"
          },
          "ordervalues": {
            "type": "boolean",
            "description": "The ordervalues value"
          },
          "ordervaluesby": {
            "type": "integer",
            "format": "int32",
            "description": "The ordervaluesby value"
          },
          "database_lookup_id": {
            "type": "integer",
            "format": "int32",
            "description": "Database Lookup Id"
          },
          "database_lookup_auto": {
            "type": "boolean",
            "description": "Database Lookup Auto"
          },
          "database_lookup_triggers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "lookup_profile_id": {
                  "type": "integer"
                },
                "lookup_profile_guid": {
                  "type": "string"
                },
                "field_id": {
                  "type": "integer"
                },
                "field_guid": {
                  "type": "string"
                },
                "field_name": {
                  "type": "string"
                },
                "required": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Database Lookup Triggers"
          },
          "third_party_name": {
            "type": "string",
            "description": "Third Party Name"
          },
          "extratype": {
            "type": "integer",
            "format": "int32",
            "description": "The extratype value"
          },
          "copytochildonupdate": {
            "type": "boolean",
            "description": "The copytochildonupdate value"
          },
          "copytograndchildonupdate": {
            "type": "boolean",
            "description": "The copytograndchildonupdate value"
          },
          "copytoparentonupdate": {
            "type": "boolean",
            "description": "The copytoparentonupdate value"
          },
          "hyperlink": {
            "type": "string",
            "description": "The hyperlink value"
          },
          "usage": {
            "type": "integer",
            "format": "int32",
            "description": "The usage value"
          },
          "linked_table_id": {
            "type": "integer",
            "format": "int32",
            "description": "Linked Table Id"
          },
          "showondetailsscreen": {
            "type": "boolean",
            "description": "The showondetailsscreen value"
          },
          "third_party_value": {
            "type": "string",
            "description": "Third Party Value"
          },
          "custom_extra_table_id": {
            "type": "integer",
            "format": "int32",
            "description": "Custom Extra Table Id"
          },
          "copytorelated": {
            "type": "boolean",
            "description": "The copytorelated value"
          },
          "only_validate_on_creation": {
            "type": "boolean",
            "description": "Only Validate On Creation"
          },
          "calculation": {
            "type": "string",
            "description": "The calculation value"
          },
          "rounding": {
            "type": "integer",
            "format": "int32",
            "description": "The rounding value"
          },
          "validation_reasons": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                }
              }
            },
            "description": "Validation Reasons"
          },
          "int_value_is_display": {
            "type": "boolean",
            "description": "Int Value Is Display"
          },
          "regex": {
            "type": "string",
            "description": "The regex value"
          },
          "onlyshowforagents": {
            "type": "boolean",
            "description": "The onlyshowforagents value"
          },
          "is_horizontal": {
            "type": "boolean",
            "description": "Is Horizontal"
          },
          "copied": {
            "type": "boolean",
            "description": "The copied value"
          },
          "isencrypted": {
            "type": "boolean",
            "description": "The isencrypted value"
          },
          "max_selection": {
            "type": "integer",
            "format": "int32",
            "description": "Max Selection"
          },
          "guid": {
            "type": "string",
            "format": "uuid",
            "description": "The guid value"
          },
          "selection_field_id": {
            "type": "integer",
            "format": "int32",
            "description": "Selection Field Id"
          },
          "variable_format_1": {
            "type": "string",
            "description": "Variable Format 1"
          },
          "variable_format_2": {
            "type": "string",
            "description": "Variable Format 2"
          },
          "validation_data": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fiid": {
                  "type": "integer"
                },
                "filinktoid": {
                  "type": "integer"
                },
                "validationtype": {
                  "type": "integer"
                },
                "askforreason": {
                  "type": "boolean"
                },
                "hours": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "days": {
                  "type": "integer"
                }
              }
            },
            "description": "Validation Data"
          },
          "database_lookup_input": {
            "type": "integer",
            "format": "int32",
            "description": "Database Lookup Input"
          },
          "table_data_entry_type": {
            "type": "integer",
            "format": "int32",
            "description": "Table Data Entry Type"
          },
          "showintable": {
            "type": "boolean",
            "description": "The showintable value"
          },
          "table_height": {
            "type": "integer",
            "format": "int32",
            "description": "Table Height"
          },
          "dont_delete_rows": {
            "type": "boolean",
            "description": "Dont Delete Rows"
          },
          "table_matching_field": {
            "type": "integer",
            "format": "int32",
            "description": "Table Matching Field"
          },
          "new_storage_method": {
            "type": "boolean",
            "description": "New Storage Method"
          },
          "where_sql": {
            "type": "string",
            "description": "Where Sql"
          },
          "load_type": {
            "type": "integer",
            "format": "int32",
            "description": "Load Type"
          },
          "add_rows": {
            "type": "boolean",
            "description": "Add Rows"
          },
          "delete_these_rows": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Delete These Rows"
          },
          "showinpool": {
            "type": "boolean",
            "description": "The showinpool value"
          },
          "allow_pool_override": {
            "type": "boolean",
            "description": "Allow Pool Override"
          },
          "details_column_group": {
            "type": "integer",
            "format": "int32",
            "description": "Details Column Group"
          },
          "add_row_per_value": {
            "type": "boolean",
            "description": "Add Row Per Value"
          },
          "store_in_fielddata": {
            "type": "boolean",
            "description": "Store In Fielddata"
          },
          "first_value_default": {
            "type": "boolean",
            "description": "First Value Default"
          },
          "copytoparentnewticket": {
            "type": "boolean",
            "description": "The copytoparentnewticket value"
          }
        }
      },
      "description": "Ticket Cf Update"
    },
    "ticket_emailaddress": {
      "type": [
        "string",
        "null"
      ],
      "description": "Ticket Emailaddress"
    },
    "ticket_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Ticket Id"
    },
    "ticket_phonenumber": {
      "type": [
        "string",
        "null"
      ],
      "description": "Ticket Phonenumber"
    },
    "tolist": {
      "type": [
        "string",
        "null"
      ],
      "description": "The tolist value"
    },
    "toll_number": {
      "type": [
        "string",
        "null"
      ],
      "description": "Toll Number"
    },
    "type": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The type value"
    },
    "update_ticket_status": {
      "type": [
        "integer",
        "null"
      ],
      "description": "Update Ticket Status"
    },
    "user_id": {
      "type": [
        "integer",
        "null"
      ],
      "description": "User Id"
    },
    "user_name": {
      "type": [
        "string",
        "null"
      ],
      "description": "User Name"
    },
    "usermessagestatus": {
      "type": [
        "integer",
        "null"
      ],
      "description": "The usermessagestatus value"
    },
    "utcoffset": {
      "type": [
        "number",
        "null"
      ],
      "description": "The utcoffset value"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_create_appointment

POST /Appointment

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "agents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "sites": {
                  "type": "array"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "onlinestatus_actual": {
                  "type": "integer"
                },
                "onlinestatus": {
                  "type": "integer"
                },
                "is_online": {
                  "type": "boolean"
                },
                "lastonline": {
                  "type": "string"
                },
                "team": {
                  "type": "string"
                },
                "isdisabled": {
                  "type": "boolean"
                },
                "email": {
                  "type": "string"
                },
                "ad": {
                  "type": "string"
                },
                "lastlogindate": {
                  "type": "string"
                },
                "agentphotopath": {
                  "type": "string"
                },
                "initials": {
                  "type": "string"
                },
                "firstname": {
                  "type": "string"
                },
                "surname": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "jobtitle": {
                  "type": "string"
                },
                "sms": {
                  "type": "string"
                },
                "extensionnumber": {
                  "type": "string"
                },
                "ticket_count": {
                  "type": "integer"
                },
                "is_agent": {
                  "type": "boolean"
                },
                "one_client": {
                  "type": "integer"
                },
                "teams": {
                  "type": "array"
                },
                "departments": {
                  "type": "array"
                },
                "clients": {
                  "type": "array"
                },
                "tickettypes": {
                  "type": "array"
                },
                "qualifications": {
                  "type": "array"
                },
                "qualification_weighting": {
                  "type": "integer"
                },
                "qualified": {
                  "type": "boolean"
                },
                "role_list": {
                  "type": "string"
                },
                "current_action_type": {
                  "type": "string"
                },
                "current_action_name": {
                  "type": "string"
                },
                "assettypes": {
                  "type": "array"
                },
                "googleemail": {
                  "type": "string"
                },
                "linemanager": {
                  "type": "integer"
                },
                "linemanager_name": {
                  "type": "string"
                },
                "inboxes": {
                  "type": "integer"
                },
                "exchange_authorized": {
                  "type": "boolean"
                },
                "exchange_account": {
                  "type": "string"
                },
                "sentinel_authorized": {
                  "type": "boolean"
                },
                "licence_type": {
                  "type": "integer"
                },
                "named_licences_in_use": {
                  "type": "integer"
                },
                "concurrent_licences_in_use": {
                  "type": "integer"
                },
                "concurrent_agent_total": {
                  "type": "integer"
                },
                "google_mail_authorized": {
                  "type": "boolean"
                },
                "inbox_clientid": {
                  "type": "string"
                },
                "isapiagent": {
                  "type": "boolean"
                },
                "splashtop_authorized": {
                  "type": "boolean"
                },
                "gotoresolve_authorized": {
                  "type": "boolean"
                },
                "datecreated": {
                  "type": "string"
                },
                "password": {
                  "type": "string"
                },
                "lunchbreak": {
                  "type": "number"
                },
                "agentphotodata": {
                  "type": "string"
                },
                "pagesize": {
                  "type": "integer"
                },
                "signature": {
                  "type": "string"
                },
                "default_filter_id_tickets": {
                  "type": "integer"
                },
                "default_filter_name_tickets": {
                  "type": "string"
                },
                "default_columns_id_tickets": {
                  "type": "integer"
                },
                "default_columns_name_tickets": {
                  "type": "string"
                },
                "default_view_tickets": {
                  "type": "string"
                },
                "default_view_tickets_selectedid": {
                  "type": "integer"
                },
                "default_view_tickets_selectedname": {
                  "type": "string"
                },
                "default_filter_id_opps": {
                  "type": "integer"
                },
                "default_filter_name_opps": {
                  "type": "string"
                },
                "default_columns_id_opps": {
                  "type": "integer"
                },
                "default_columns_name_opps": {
                  "type": "string"
                },
                "default_view_opps": {
                  "type": "string"
                },
                "default_view_opps_selectedid": {
                  "type": "integer"
                },
                "default_view_opps_selectedname": {
                  "type": "string"
                },
                "default_action_view": {
                  "type": "string"
                },
                "default_action_display": {
                  "type": "integer"
                },
                "default_feed_view": {
                  "type": "string"
                },
                "ticket_preview_mode": {
                  "type": "integer"
                },
                "default_ticket_preview_size": {
                  "type": "integer"
                },
                "tree_display_mode": {
                  "type": "integer"
                },
                "halo_tab_pref": {
                  "type": "integer"
                },
                "list_type": {
                  "type": "integer"
                },
                "navmenu_mode": {
                  "type": "integer"
                },
                "default_calendar_view": {
                  "type": "string"
                },
                "calendar_options": {
                  "type": "string"
                },
                "search_options": {
                  "type": "string"
                },
                "newtabpref": {
                  "type": "integer"
                },
                "theme": {
                  "type": "string"
                },
                "theme_revert": {
                  "type": "string"
                },
                "language_id": {
                  "type": "integer"
                },
                "language_name": {
                  "type": "string"
                },
                "app_colour": {
                  "type": "string"
                },
                "app_colour_type": {
                  "type": "integer"
                },
                "nav_colour": {
                  "type": "string"
                },
                "nav_colour_type": {
                  "type": "integer"
                },
                "nav_display_mode": {
                  "type": "integer"
                },
                "enablehighcontrast": {
                  "type": "boolean"
                },
                "actionscreen_display_type": {
                  "type": "integer"
                },
                "homescreenchartid": {
                  "type": "integer"
                },
                "homescreenchartname": {
                  "type": "string"
                },
                "homescreenchartpublishedid": {
                  "type": "string"
                },
                "homescreendashboardid": {
                  "type": "integer"
                },
                "homescreendashboardname": {
                  "type": "string"
                },
                "sidemenudashboardid": {
                  "type": "integer"
                },
                "sidemenudashboardname": {
                  "type": "string"
                },
                "clientdetails_layout_id": {
                  "type": "integer"
                },
                "clientdetails_layout_name": {
                  "type": "string"
                },
                "nav_layout_id": {
                  "type": "integer"
                },
                "nav_layout_name": {
                  "type": "string"
                },
                "sendowneremails": {
                  "type": "boolean"
                },
                "warnifnoscan": {
                  "type": "boolean"
                },
                "dontemailmeifiloggedit": {
                  "type": "boolean"
                },
                "workhour_start": {
                  "type": "number"
                },
                "workhour_end": {
                  "type": "number"
                },
                "activedirectory_dn": {
                  "type": "string"
                },
                "third_party_guid": {
                  "type": "string"
                },
                "roles": {
                  "type": "array"
                },
                "add_roles": {
                  "type": "array"
                },
                "claims": {
                  "type": "array"
                },
                "department": {
                  "type": "string"
                },
                "_is_a_departmentmanager": {
                  "type": "boolean"
                },
                "_is_a_teammanager": {
                  "type": "boolean"
                },
                "access_control": {
                  "type": "array"
                },
                "twofactor_enabled": {
                  "type": "boolean"
                },
                "_isnew": {
                  "type": "boolean"
                },
                "adconnection": {
                  "type": "integer"
                },
                "useadlogin": {
                  "type": "integer"
                },
                "container_dn": {
                  "type": "string"
                },
                "notifications": {
                  "type": "array"
                },
                "notifications_personal": {
                  "type": "array"
                },
                "emailconfirmed": {
                  "type": "boolean"
                },
                "accountconfirmed": {
                  "type": "boolean"
                },
                "isinvite": {
                  "type": "boolean"
                },
                "is_sales": {
                  "type": "boolean"
                },
                "_getlogmeinid": {
                  "type": "boolean"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "_importtoken": {
                  "type": "string"
                },
                "beyondtrust_name": {
                  "type": "string"
                },
                "azure_roleid": {
                  "type": "integer"
                },
                "customfields": {
                  "type": "array"
                },
                "chargerates": {
                  "type": "array"
                },
                "warnifnoscan_integrator": {
                  "type": "boolean"
                },
                "warnifnoscan_integrator_hours": {
                  "type": "integer"
                },
                "orion_username": {
                  "type": "string"
                },
                "orion_password": {
                  "type": "string"
                },
                "ncentral_username": {
                  "type": "string"
                },
                "soc_username": {
                  "type": "string"
                },
                "autotaskid": {
                  "type": "integer"
                },
                "oktaid": {
                  "type": "string"
                },
                "okta_status": {
                  "type": "string"
                },
                "new_ncentral_key": {
                  "type": "string"
                },
                "pomincostforapprovaltype": {
                  "type": "integer"
                },
                "pomincostforapproval": {
                  "type": "number"
                },
                "quotemarginforapprovaltype": {
                  "type": "integer"
                },
                "quotemarginforapproval": {
                  "type": "number"
                },
                "new_orion_password": {
                  "type": "string"
                },
                "orion_access": {
                  "type": "boolean"
                },
                "new_method": {
                  "type": "boolean"
                },
                "exchange_token_expiry": {
                  "type": "string"
                },
                "exchange_redirect": {
                  "type": "string"
                },
                "_getoauthtoken": {
                  "type": "boolean"
                },
                "oauth_code": {
                  "type": "string"
                },
                "oauth_code_verifier": {
                  "type": "string"
                },
                "oauth_redirect": {
                  "type": "string"
                },
                "oauth_type": {
                  "type": "string"
                },
                "oauth_state": {
                  "type": "string"
                },
                "new_access_token": {
                  "type": "string"
                },
                "new_token_type": {
                  "type": "string"
                },
                "new_refresh_token": {
                  "type": "string"
                },
                "_disconnectintegration": {
                  "type": "string"
                },
                "sentinel_token_expiry": {
                  "type": "string"
                },
                "sentinel_redirect": {
                  "type": "string"
                },
                "default_columns_id_assets": {
                  "type": "integer"
                },
                "Oo_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "isagentdetails": {
                  "type": "boolean"
                },
                "excludefromresourcebooking": {
                  "type": "boolean"
                },
                "delegation_activated": {
                  "type": "boolean"
                },
                "delegation_timebased": {
                  "type": "boolean"
                },
                "delegation_start": {
                  "type": "string"
                },
                "delegation_end": {
                  "type": "string"
                },
                "delegation_user_id": {
                  "type": "integer"
                },
                "delegation_user_name": {
                  "type": "string"
                },
                "_reassign_all_accounts_to_agent": {
                  "type": "integer"
                },
                "_kick": {
                  "type": "boolean"
                },
                "_revoke_tokens": {
                  "type": "boolean"
                },
                "authenticatorapp_configured": {
                  "type": "boolean"
                },
                "_revoke_authenticatorapp": {
                  "type": "boolean"
                },
                "ispasswordreset": {
                  "type": "boolean"
                },
                "graph_host": {
                  "type": "string"
                },
                "linked_halo_url": {
                  "type": "string"
                },
                "holiday_allowance": {
                  "type": "number"
                },
                "agent_holiday_allowances": {
                  "type": "array"
                },
                "remaining_holiday_allowance": {
                  "type": "number"
                },
                "_isbatch": {
                  "type": "boolean"
                },
                "import_photo": {
                  "type": "boolean"
                },
                "travelrate": {
                  "type": "integer"
                },
                "github_username": {
                  "type": "string"
                },
                "_signature_id": {
                  "type": "string"
                },
                "_signature": {
                  "type": "string"
                },
                "is_admin": {
                  "type": "boolean"
                },
                "ac_tickettypes": {
                  "type": "array"
                },
                "ac_approvals": {
                  "type": "array"
                },
                "ac_rules": {
                  "type": "array"
                },
                "ac_cannedtext": {
                  "type": "array"
                },
                "ac_customfields": {
                  "type": "array"
                },
                "ac_customtables": {
                  "type": "array"
                },
                "ac_dashboards": {
                  "type": "array"
                },
                "ac_workflows": {
                  "type": "array"
                },
                "ac_roles": {
                  "type": "array"
                },
                "ac_slas": {
                  "type": "array"
                },
                "ac_templates": {
                  "type": "array"
                },
                "ac_outcomes": {
                  "type": "array"
                },
                "ac_workdays": {
                  "type": "array"
                },
                "ac_emailtemplates": {
                  "type": "array"
                },
                "ac_messagegroups": {
                  "type": "array"
                },
                "ac_reportgroups": {
                  "type": "array"
                },
                "ac_fieldgroups": {
                  "type": "array"
                },
                "ac_languagepacks": {
                  "type": "array"
                },
                "ac_itemgroups": {
                  "type": "array"
                },
                "ac_reports": {
                  "type": "array"
                },
                "ac_datasources": {
                  "type": "array"
                },
                "ac_compositereports": {
                  "type": "array"
                },
                "default_columns_id_clients": {
                  "type": "integer"
                },
                "default_view_clients_selectedname": {
                  "type": "string"
                },
                "default_view_assets_selectedname": {
                  "type": "string"
                },
                "_do_reassign01": {
                  "type": "boolean"
                },
                "check_reassign01": {
                  "type": "boolean"
                },
                "_do_reassignteam01": {
                  "type": "boolean"
                },
                "_force": {
                  "type": "boolean"
                },
                "default_view_customers_selectedid": {
                  "type": "integer"
                },
                "default_view_customers_selectedname": {
                  "type": "string"
                },
                "default_view_users_selectedid": {
                  "type": "integer"
                },
                "default_view_users_selectedname": {
                  "type": "string"
                },
                "default_columns_id_contracts": {
                  "type": "integer"
                },
                "default_view_contracts_selectedname": {
                  "type": "string"
                },
                "default_columns_id_sites": {
                  "type": "integer"
                },
                "default_columns_sites_selectedname": {
                  "type": "string"
                },
                "default_columns_id_users": {
                  "type": "integer"
                },
                "default_columns_users_selectedname": {
                  "type": "string"
                },
                "pagerduty_email": {
                  "type": "string"
                },
                "ac_assettypes": {
                  "type": "array"
                },
                "ac_assetgroups": {
                  "type": "array"
                },
                "ac_servicecategories": {
                  "type": "array"
                },
                "ac_services": {
                  "type": "array"
                },
                "ac_suppliers": {
                  "type": "array"
                },
                "ac_suppliercontracts": {
                  "type": "array"
                },
                "last_modified": {
                  "type": "string"
                },
                "jira_instance": {
                  "type": "integer"
                },
                "jira_instance_name": {
                  "type": "string"
                },
                "pref_notification_sound": {
                  "type": "integer"
                },
                "pref_chat_sound": {
                  "type": "integer"
                },
                "default_columns_id_supplier_contracts": {
                  "type": "integer"
                },
                "default_view_supplier_contracts_selectedname": {
                  "type": "string"
                },
                "default_view_assets": {
                  "type": "string"
                },
                "default_view_assets_selectedid": {
                  "type": "integer"
                },
                "default_view_assets_selectedid_name": {
                  "type": "string"
                },
                "matching_value": {
                  "type": "string"
                },
                "sqlimport_id": {
                  "type": "integer"
                },
                "splashtop_url": {
                  "type": "string"
                },
                "splashtop_token_expiry": {
                  "type": "string"
                },
                "default_splashtop_channelname": {
                  "type": "string"
                },
                "splashtop_channel": {
                  "type": "object"
                },
                "ac_chatprofiles": {
                  "type": "array"
                },
                "ac_faqlists": {
                  "type": "array"
                },
                "allow_automatic_call_scripts": {
                  "type": "boolean"
                },
                "gotoresolve_token_expiry": {
                  "type": "string"
                },
                "ac_devices": {
                  "type": "array"
                },
                "azure_connectionid": {
                  "type": "integer"
                },
                "allow_presence_notifications": {
                  "type": "boolean"
                },
                "azure_tenant_id": {
                  "type": "string"
                },
                "azure_client_id": {
                  "type": "string"
                },
                "presence_subscription": {
                  "type": "object"
                },
                "default_columns_id_supplier": {
                  "type": "integer"
                },
                "default_columns_supplier_selectedname": {
                  "type": "string"
                },
                "default_view_suppliers_selectedid": {
                  "type": "integer"
                },
                "default_view_suppliers_selectedname": {
                  "type": "string"
                },
                "linked_user_client_id": {
                  "type": "integer"
                },
                "contractdetails_layout_id": {
                  "type": "integer"
                },
                "contractdetails_layout_name": {
                  "type": "string"
                },
                "default_action_date_display": {
                  "type": "integer"
                },
                "signature_image": {
                  "type": "string"
                },
                "exclude_from_automatic_assigning": {
                  "type": "boolean"
                },
                "userdetails_layout_id": {
                  "type": "integer"
                },
                "userdetails_layout_name": {
                  "type": "string"
                },
                "guid": {
                  "type": "string"
                },
                "calendar_options_multi": {
                  "type": "array"
                },
                "ac_databaselookups": {
                  "type": "array"
                },
                "default_columns_id_pos": {
                  "type": "integer"
                },
                "default_view_pos_selectedname": {
                  "type": "string"
                },
                "sitedetails_layout_id": {
                  "type": "integer"
                },
                "sitedetails_layout_name": {
                  "type": "string"
                },
                "enable_teams_shifts": {
                  "type": "boolean"
                },
                "warnif_incomplete_ts": {
                  "type": "boolean"
                },
                "warnif_incomplete_ts_manager": {
                  "type": "boolean"
                },
                "incomplete_ts_threshold": {
                  "type": "integer"
                },
                "incomplete_ts_sendtime": {
                  "type": "string"
                },
                "incomplete_ts_lastcreated": {
                  "type": "string"
                },
                "ac_notifications": {
                  "type": "array"
                },
                "load_balance_agent_limits": {
                  "type": "array"
                },
                "federated_identity_id": {
                  "type": "string"
                },
                "ac_columnprofiles": {
                  "type": "array"
                },
                "ac_lists": {
                  "type": "array"
                },
                "ac_filterprofiles": {
                  "type": "array"
                },
                "new_ac_agent": {
                  "type": "integer"
                },
                "new_ac_role": {
                  "type": "integer"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "import_mapping_id": {
                  "type": "integer"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "default_columns_id_sos": {
                  "type": "integer"
                },
                "default_view_sos_selectedname": {
                  "type": "string"
                },
                "default_columns_id_quotes": {
                  "type": "integer"
                },
                "default_view_quotes_selectedname": {
                  "type": "string"
                },
                "default_columns_id_invoices": {
                  "type": "integer"
                },
                "default_view_invoices_selectedname": {
                  "type": "string"
                },
                "default_columns_id_rinvoices": {
                  "type": "integer"
                },
                "default_view_rinvoices_selectedname": {
                  "type": "string"
                },
                "ac_webhooks": {
                  "type": "array"
                },
                "ac_customintegrations": {
                  "type": "array"
                },
                "ac_azuread": {
                  "type": "array"
                },
                "ac_pdftemplates": {
                  "type": "array"
                },
                "ac_assetfields": {
                  "type": "array"
                },
                "_isclone": {
                  "type": "boolean"
                },
                "orion_key_vault_secret_name": {
                  "type": "string"
                },
                "gotoresolve_redirect_uri": {
                  "type": "string"
                },
                "splashtop_redirect_uri": {
                  "type": "string"
                },
                "agent_cost_tracking": {
                  "type": "array"
                },
                "ac_softwareproducts": {
                  "type": "array"
                },
                "agent_integration_credentials": {
                  "type": "array"
                },
                "ac_folders": {
                  "type": "array"
                },
                "ac_qualifications": {
                  "type": "array"
                },
                "contact_pref1": {
                  "type": "integer"
                },
                "contact_pref2": {
                  "type": "integer"
                },
                "contact_pref3": {
                  "type": "integer"
                },
                "_is_a_teamleader": {
                  "type": "boolean"
                },
                "ac_custombuttons": {
                  "type": "array"
                },
                "isagentconfig": {
                  "type": "boolean"
                },
                "sailpoint_role_association": {
                  "type": "string"
                },
                "default_columns_id_accounts": {
                  "type": "integer"
                },
                "default_columns_accounts_selectedname": {
                  "type": "string"
                },
                "default_columns_id_prospects": {
                  "type": "integer"
                },
                "default_columns_prospects_selectedname": {
                  "type": "string"
                },
                "ac_customtabs": {
                  "type": "array"
                },
                "_disable_extra_matching": {
                  "type": "boolean"
                },
                "ac_dashboardtab": {
                  "type": "array"
                },
                "use": {
                  "type": "string"
                },
                "assetfields": {
                  "type": "array"
                },
                "unamecustomfields": {
                  "type": "array"
                },
                "unameappointmenttypes": {
                  "type": "array"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "_canupdate_moreinfo": {
                  "type": "boolean"
                },
                "logmeinid": {
                  "type": "string"
                },
                "allowbeyondtrustinvites": {
                  "type": "boolean"
                },
                "jira_id": {
                  "type": "string"
                },
                "namewithinactive": {
                  "type": "string"
                },
                "apptsync": {
                  "type": "integer"
                },
                "okta_id": {
                  "type": "string"
                },
                "sailpoint_id": {
                  "type": "string"
                },
                "enableshifts": {
                  "type": "boolean"
                },
                "sendemailerrors": {
                  "type": "boolean"
                },
                "uname_usercustomfields": {
                  "type": "array"
                },
                "can_approve_purchaseorder": {
                  "type": "boolean"
                },
                "can_approve_quote": {
                  "type": "boolean"
                },
                "can_approve_invoice": {
                  "type": "boolean"
                },
                "default_splashtop_channel": {
                  "type": "integer"
                },
                "workday_id": {
                  "type": "integer"
                },
                "workday_name": {
                  "type": "string"
                },
                "workday_timezone": {
                  "type": "string"
                },
                "timezone": {
                  "type": "string"
                },
                "costprice": {
                  "type": "number"
                },
                "chargerate": {
                  "type": "integer"
                },
                "first_role_id": {
                  "type": "string"
                },
                "in_queried_team": {
                  "type": "boolean"
                },
                "guid_string": {
                  "type": "string"
                },
                "timesheet_approver": {
                  "type": "integer"
                },
                "is_member_of_all_departments": {
                  "type": "boolean"
                }
              }
            },
            "description": "The agents value"
          },
          "collection_id": {
            "type": "string",
            "format": "uuid",
            "description": "Collection Id"
          },
          "appointment_type_id": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Type Id"
          },
          "confirmed": {
            "type": "boolean",
            "description": "The confirmed value"
          },
          "exchangestartdate": {
            "type": "string",
            "format": "date-time",
            "description": "The exchangestartdate value"
          },
          "exchangeenddate": {
            "type": "string",
            "format": "date-time",
            "description": "The exchangeenddate value"
          },
          "exchangemailboxfqdn": {
            "type": "string",
            "description": "The exchangemailboxfqdn value"
          },
          "status": {
            "type": "integer",
            "format": "int32",
            "description": "The status value"
          },
          "messagestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The messagestatus value"
          },
          "agent_status": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Status"
          },
          "note": {
            "type": "string",
            "description": "The note value"
          },
          "note_html": {
            "type": "string",
            "description": "Note Html"
          },
          "betweenstart": {
            "type": "string",
            "format": "date-time",
            "description": "The betweenstart value"
          },
          "betweenend": {
            "type": "string",
            "format": "date-time",
            "description": "The betweenend value"
          },
          "tolist": {
            "type": "string",
            "description": "The tolist value"
          },
          "cclist": {
            "type": "string",
            "description": "The cclist value"
          },
          "bcclist": {
            "type": "string",
            "description": "The bcclist value"
          },
          "usermessagestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The usermessagestatus value"
          },
          "reminderminutes": {
            "type": "integer",
            "format": "int32",
            "description": "The reminderminutes value"
          },
          "reminderstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The reminderstatus value"
          },
          "reminderdate": {
            "type": "string",
            "format": "date-time",
            "description": "The reminderdate value"
          },
          "complete_note": {
            "type": "string",
            "description": "Complete Note"
          },
          "complete_notehtml": {
            "type": "string",
            "description": "Complete Notehtml"
          },
          "fromcompletedapid": {
            "type": "integer",
            "format": "int32",
            "description": "The fromcompletedapid value"
          },
          "complete_date": {
            "type": "string",
            "format": "date-time",
            "description": "Complete Date"
          },
          "complete_agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Complete Agent Id"
          },
          "offhold": {
            "type": "boolean",
            "description": "The offhold value"
          },
          "changedinnhd": {
            "type": "boolean",
            "description": "The changedinnhd value"
          },
          "estimate": {
            "type": "number",
            "format": "double",
            "description": "The estimate value"
          },
          "meetingtype": {
            "type": "integer",
            "format": "int32",
            "description": "The meetingtype value"
          },
          "commisionable": {
            "type": "boolean",
            "description": "The commisionable value"
          },
          "invitesent": {
            "type": "integer",
            "format": "int32",
            "description": "The invitesent value"
          },
          "cspid": {
            "type": "integer",
            "format": "int32",
            "description": "The cspid value"
          },
          "inform_agents": {
            "type": "boolean",
            "description": "Inform Agents"
          },
          "inform_user": {
            "type": "boolean",
            "description": "Inform User"
          },
          "_force": {
            "type": "boolean",
            "description": "The force value"
          },
          "add_followup_appointment": {
            "type": "boolean",
            "description": "Add Followup Appointment"
          },
          "add_followup_task": {
            "type": "boolean",
            "description": "Add Followup Task"
          },
          "followup_subject": {
            "type": "string",
            "description": "Followup Subject"
          },
          "followup_start_date": {
            "type": "string",
            "format": "date-time",
            "description": "Followup Start Date"
          },
          "followup_end_date": {
            "type": "string",
            "format": "date-time",
            "description": "Followup End Date"
          },
          "followup_allday": {
            "type": "boolean",
            "description": "Followup Allday"
          },
          "followup_inform_agents": {
            "type": "boolean",
            "description": "Followup Inform Agents"
          },
          "followup_inform_user": {
            "type": "boolean",
            "description": "Followup Inform User"
          },
          "followup_agents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "sites": {
                  "type": "array"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "onlinestatus_actual": {
                  "type": "integer"
                },
                "onlinestatus": {
                  "type": "integer"
                },
                "is_online": {
                  "type": "boolean"
                },
                "lastonline": {
                  "type": "string"
                },
                "team": {
                  "type": "string"
                },
                "isdisabled": {
                  "type": "boolean"
                },
                "email": {
                  "type": "string"
                },
                "ad": {
                  "type": "string"
                },
                "lastlogindate": {
                  "type": "string"
                },
                "agentphotopath": {
                  "type": "string"
                },
                "initials": {
                  "type": "string"
                },
                "firstname": {
                  "type": "string"
                },
                "surname": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "jobtitle": {
                  "type": "string"
                },
                "sms": {
                  "type": "string"
                },
                "extensionnumber": {
                  "type": "string"
                },
                "ticket_count": {
                  "type": "integer"
                },
                "is_agent": {
                  "type": "boolean"
                },
                "one_client": {
                  "type": "integer"
                },
                "teams": {
                  "type": "array"
                },
                "departments": {
                  "type": "array"
                },
                "clients": {
                  "type": "array"
                },
                "tickettypes": {
                  "type": "array"
                },
                "qualifications": {
                  "type": "array"
                },
                "qualification_weighting": {
                  "type": "integer"
                },
                "qualified": {
                  "type": "boolean"
                },
                "role_list": {
                  "type": "string"
                },
                "current_action_type": {
                  "type": "string"
                },
                "current_action_name": {
                  "type": "string"
                },
                "assettypes": {
                  "type": "array"
                },
                "googleemail": {
                  "type": "string"
                },
                "linemanager": {
                  "type": "integer"
                },
                "linemanager_name": {
                  "type": "string"
                },
                "inboxes": {
                  "type": "integer"
                },
                "exchange_authorized": {
                  "type": "boolean"
                },
                "exchange_account": {
                  "type": "string"
                },
                "sentinel_authorized": {
                  "type": "boolean"
                },
                "licence_type": {
                  "type": "integer"
                },
                "named_licences_in_use": {
                  "type": "integer"
                },
                "concurrent_licences_in_use": {
                  "type": "integer"
                },
                "concurrent_agent_total": {
                  "type": "integer"
                },
                "google_mail_authorized": {
                  "type": "boolean"
                },
                "inbox_clientid": {
                  "type": "string"
                },
                "isapiagent": {
                  "type": "boolean"
                },
                "splashtop_authorized": {
                  "type": "boolean"
                },
                "gotoresolve_authorized": {
                  "type": "boolean"
                },
                "datecreated": {
                  "type": "string"
                },
                "password": {
                  "type": "string"
                },
                "lunchbreak": {
                  "type": "number"
                },
                "agentphotodata": {
                  "type": "string"
                },
                "pagesize": {
                  "type": "integer"
                },
                "signature": {
                  "type": "string"
                },
                "default_filter_id_tickets": {
                  "type": "integer"
                },
                "default_filter_name_tickets": {
                  "type": "string"
                },
                "default_columns_id_tickets": {
                  "type": "integer"
                },
                "default_columns_name_tickets": {
                  "type": "string"
                },
                "default_view_tickets": {
                  "type": "string"
                },
                "default_view_tickets_selectedid": {
                  "type": "integer"
                },
                "default_view_tickets_selectedname": {
                  "type": "string"
                },
                "default_filter_id_opps": {
                  "type": "integer"
                },
                "default_filter_name_opps": {
                  "type": "string"
                },
                "default_columns_id_opps": {
                  "type": "integer"
                },
                "default_columns_name_opps": {
                  "type": "string"
                },
                "default_view_opps": {
                  "type": "string"
                },
                "default_view_opps_selectedid": {
                  "type": "integer"
                },
                "default_view_opps_selectedname": {
                  "type": "string"
                },
                "default_action_view": {
                  "type": "string"
                },
                "default_action_display": {
                  "type": "integer"
                },
                "default_feed_view": {
                  "type": "string"
                },
                "ticket_preview_mode": {
                  "type": "integer"
                },
                "default_ticket_preview_size": {
                  "type": "integer"
                },
                "tree_display_mode": {
                  "type": "integer"
                },
                "halo_tab_pref": {
                  "type": "integer"
                },
                "list_type": {
                  "type": "integer"
                },
                "navmenu_mode": {
                  "type": "integer"
                },
                "default_calendar_view": {
                  "type": "string"
                },
                "calendar_options": {
                  "type": "string"
                },
                "search_options": {
                  "type": "string"
                },
                "newtabpref": {
                  "type": "integer"
                },
                "theme": {
                  "type": "string"
                },
                "theme_revert": {
                  "type": "string"
                },
                "language_id": {
                  "type": "integer"
                },
                "language_name": {
                  "type": "string"
                },
                "app_colour": {
                  "type": "string"
                },
                "app_colour_type": {
                  "type": "integer"
                },
                "nav_colour": {
                  "type": "string"
                },
                "nav_colour_type": {
                  "type": "integer"
                },
                "nav_display_mode": {
                  "type": "integer"
                },
                "enablehighcontrast": {
                  "type": "boolean"
                },
                "actionscreen_display_type": {
                  "type": "integer"
                },
                "homescreenchartid": {
                  "type": "integer"
                },
                "homescreenchartname": {
                  "type": "string"
                },
                "homescreenchartpublishedid": {
                  "type": "string"
                },
                "homescreendashboardid": {
                  "type": "integer"
                },
                "homescreendashboardname": {
                  "type": "string"
                },
                "sidemenudashboardid": {
                  "type": "integer"
                },
                "sidemenudashboardname": {
                  "type": "string"
                },
                "clientdetails_layout_id": {
                  "type": "integer"
                },
                "clientdetails_layout_name": {
                  "type": "string"
                },
                "nav_layout_id": {
                  "type": "integer"
                },
                "nav_layout_name": {
                  "type": "string"
                },
                "sendowneremails": {
                  "type": "boolean"
                },
                "warnifnoscan": {
                  "type": "boolean"
                },
                "dontemailmeifiloggedit": {
                  "type": "boolean"
                },
                "workhour_start": {
                  "type": "number"
                },
                "workhour_end": {
                  "type": "number"
                },
                "activedirectory_dn": {
                  "type": "string"
                },
                "third_party_guid": {
                  "type": "string"
                },
                "roles": {
                  "type": "array"
                },
                "add_roles": {
                  "type": "array"
                },
                "claims": {
                  "type": "array"
                },
                "department": {
                  "type": "string"
                },
                "_is_a_departmentmanager": {
                  "type": "boolean"
                },
                "_is_a_teammanager": {
                  "type": "boolean"
                },
                "access_control": {
                  "type": "array"
                },
                "twofactor_enabled": {
                  "type": "boolean"
                },
                "_isnew": {
                  "type": "boolean"
                },
                "adconnection": {
                  "type": "integer"
                },
                "useadlogin": {
                  "type": "integer"
                },
                "container_dn": {
                  "type": "string"
                },
                "notifications": {
                  "type": "array"
                },
                "notifications_personal": {
                  "type": "array"
                },
                "emailconfirmed": {
                  "type": "boolean"
                },
                "accountconfirmed": {
                  "type": "boolean"
                },
                "isinvite": {
                  "type": "boolean"
                },
                "is_sales": {
                  "type": "boolean"
                },
                "_getlogmeinid": {
                  "type": "boolean"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "_importtoken": {
                  "type": "string"
                },
                "beyondtrust_name": {
                  "type": "string"
                },
                "azure_roleid": {
                  "type": "integer"
                },
                "customfields": {
                  "type": "array"
                },
                "chargerates": {
                  "type": "array"
                },
                "warnifnoscan_integrator": {
                  "type": "boolean"
                },
                "warnifnoscan_integrator_hours": {
                  "type": "integer"
                },
                "orion_username": {
                  "type": "string"
                },
                "orion_password": {
                  "type": "string"
                },
                "ncentral_username": {
                  "type": "string"
                },
                "soc_username": {
                  "type": "string"
                },
                "autotaskid": {
                  "type": "integer"
                },
                "oktaid": {
                  "type": "string"
                },
                "okta_status": {
                  "type": "string"
                },
                "new_ncentral_key": {
                  "type": "string"
                },
                "pomincostforapprovaltype": {
                  "type": "integer"
                },
                "pomincostforapproval": {
                  "type": "number"
                },
                "quotemarginforapprovaltype": {
                  "type": "integer"
                },
                "quotemarginforapproval": {
                  "type": "number"
                },
                "new_orion_password": {
                  "type": "string"
                },
                "orion_access": {
                  "type": "boolean"
                },
                "new_method": {
                  "type": "boolean"
                },
                "exchange_token_expiry": {
                  "type": "string"
                },
                "exchange_redirect": {
                  "type": "string"
                },
                "_getoauthtoken": {
                  "type": "boolean"
                },
                "oauth_code": {
                  "type": "string"
                },
                "oauth_code_verifier": {
                  "type": "string"
                },
                "oauth_redirect": {
                  "type": "string"
                },
                "oauth_type": {
                  "type": "string"
                },
                "oauth_state": {
                  "type": "string"
                },
                "new_access_token": {
                  "type": "string"
                },
                "new_token_type": {
                  "type": "string"
                },
                "new_refresh_token": {
                  "type": "string"
                },
                "_disconnectintegration": {
                  "type": "string"
                },
                "sentinel_token_expiry": {
                  "type": "string"
                },
                "sentinel_redirect": {
                  "type": "string"
                },
                "default_columns_id_assets": {
                  "type": "integer"
                },
                "Oo_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "isagentdetails": {
                  "type": "boolean"
                },
                "excludefromresourcebooking": {
                  "type": "boolean"
                },
                "delegation_activated": {
                  "type": "boolean"
                },
                "delegation_timebased": {
                  "type": "boolean"
                },
                "delegation_start": {
                  "type": "string"
                },
                "delegation_end": {
                  "type": "string"
                },
                "delegation_user_id": {
                  "type": "integer"
                },
                "delegation_user_name": {
                  "type": "string"
                },
                "_reassign_all_accounts_to_agent": {
                  "type": "integer"
                },
                "_kick": {
                  "type": "boolean"
                },
                "_revoke_tokens": {
                  "type": "boolean"
                },
                "authenticatorapp_configured": {
                  "type": "boolean"
                },
                "_revoke_authenticatorapp": {
                  "type": "boolean"
                },
                "ispasswordreset": {
                  "type": "boolean"
                },
                "graph_host": {
                  "type": "string"
                },
                "linked_halo_url": {
                  "type": "string"
                },
                "holiday_allowance": {
                  "type": "number"
                },
                "agent_holiday_allowances": {
                  "type": "array"
                },
                "remaining_holiday_allowance": {
                  "type": "number"
                },
                "_isbatch": {
                  "type": "boolean"
                },
                "import_photo": {
                  "type": "boolean"
                },
                "travelrate": {
                  "type": "integer"
                },
                "github_username": {
                  "type": "string"
                },
                "_signature_id": {
                  "type": "string"
                },
                "_signature": {
                  "type": "string"
                },
                "is_admin": {
                  "type": "boolean"
                },
                "ac_tickettypes": {
                  "type": "array"
                },
                "ac_approvals": {
                  "type": "array"
                },
                "ac_rules": {
                  "type": "array"
                },
                "ac_cannedtext": {
                  "type": "array"
                },
                "ac_customfields": {
                  "type": "array"
                },
                "ac_customtables": {
                  "type": "array"
                },
                "ac_dashboards": {
                  "type": "array"
                },
                "ac_workflows": {
                  "type": "array"
                },
                "ac_roles": {
                  "type": "array"
                },
                "ac_slas": {
                  "type": "array"
                },
                "ac_templates": {
                  "type": "array"
                },
                "ac_outcomes": {
                  "type": "array"
                },
                "ac_workdays": {
                  "type": "array"
                },
                "ac_emailtemplates": {
                  "type": "array"
                },
                "ac_messagegroups": {
                  "type": "array"
                },
                "ac_reportgroups": {
                  "type": "array"
                },
                "ac_fieldgroups": {
                  "type": "array"
                },
                "ac_languagepacks": {
                  "type": "array"
                },
                "ac_itemgroups": {
                  "type": "array"
                },
                "ac_reports": {
                  "type": "array"
                },
                "ac_datasources": {
                  "type": "array"
                },
                "ac_compositereports": {
                  "type": "array"
                },
                "default_columns_id_clients": {
                  "type": "integer"
                },
                "default_view_clients_selectedname": {
                  "type": "string"
                },
                "default_view_assets_selectedname": {
                  "type": "string"
                },
                "_do_reassign01": {
                  "type": "boolean"
                },
                "check_reassign01": {
                  "type": "boolean"
                },
                "_do_reassignteam01": {
                  "type": "boolean"
                },
                "_force": {
                  "type": "boolean"
                },
                "default_view_customers_selectedid": {
                  "type": "integer"
                },
                "default_view_customers_selectedname": {
                  "type": "string"
                },
                "default_view_users_selectedid": {
                  "type": "integer"
                },
                "default_view_users_selectedname": {
                  "type": "string"
                },
                "default_columns_id_contracts": {
                  "type": "integer"
                },
                "default_view_contracts_selectedname": {
                  "type": "string"
                },
                "default_columns_id_sites": {
                  "type": "integer"
                },
                "default_columns_sites_selectedname": {
                  "type": "string"
                },
                "default_columns_id_users": {
                  "type": "integer"
                },
                "default_columns_users_selectedname": {
                  "type": "string"
                },
                "pagerduty_email": {
                  "type": "string"
                },
                "ac_assettypes": {
                  "type": "array"
                },
                "ac_assetgroups": {
                  "type": "array"
                },
                "ac_servicecategories": {
                  "type": "array"
                },
                "ac_services": {
                  "type": "array"
                },
                "ac_suppliers": {
                  "type": "array"
                },
                "ac_suppliercontracts": {
                  "type": "array"
                },
                "last_modified": {
                  "type": "string"
                },
                "jira_instance": {
                  "type": "integer"
                },
                "jira_instance_name": {
                  "type": "string"
                },
                "pref_notification_sound": {
                  "type": "integer"
                },
                "pref_chat_sound": {
                  "type": "integer"
                },
                "default_columns_id_supplier_contracts": {
                  "type": "integer"
                },
                "default_view_supplier_contracts_selectedname": {
                  "type": "string"
                },
                "default_view_assets": {
                  "type": "string"
                },
                "default_view_assets_selectedid": {
                  "type": "integer"
                },
                "default_view_assets_selectedid_name": {
                  "type": "string"
                },
                "matching_value": {
                  "type": "string"
                },
                "sqlimport_id": {
                  "type": "integer"
                },
                "splashtop_url": {
                  "type": "string"
                },
                "splashtop_token_expiry": {
                  "type": "string"
                },
                "default_splashtop_channelname": {
                  "type": "string"
                },
                "splashtop_channel": {
                  "type": "object"
                },
                "ac_chatprofiles": {
                  "type": "array"
                },
                "ac_faqlists": {
                  "type": "array"
                },
                "allow_automatic_call_scripts": {
                  "type": "boolean"
                },
                "gotoresolve_token_expiry": {
                  "type": "string"
                },
                "ac_devices": {
                  "type": "array"
                },
                "azure_connectionid": {
                  "type": "integer"
                },
                "allow_presence_notifications": {
                  "type": "boolean"
                },
                "azure_tenant_id": {
                  "type": "string"
                },
                "azure_client_id": {
                  "type": "string"
                },
                "presence_subscription": {
                  "type": "object"
                },
                "default_columns_id_supplier": {
                  "type": "integer"
                },
                "default_columns_supplier_selectedname": {
                  "type": "string"
                },
                "default_view_suppliers_selectedid": {
                  "type": "integer"
                },
                "default_view_suppliers_selectedname": {
                  "type": "string"
                },
                "linked_user_client_id": {
                  "type": "integer"
                },
                "contractdetails_layout_id": {
                  "type": "integer"
                },
                "contractdetails_layout_name": {
                  "type": "string"
                },
                "default_action_date_display": {
                  "type": "integer"
                },
                "signature_image": {
                  "type": "string"
                },
                "exclude_from_automatic_assigning": {
                  "type": "boolean"
                },
                "userdetails_layout_id": {
                  "type": "integer"
                },
                "userdetails_layout_name": {
                  "type": "string"
                },
                "guid": {
                  "type": "string"
                },
                "calendar_options_multi": {
                  "type": "array"
                },
                "ac_databaselookups": {
                  "type": "array"
                },
                "default_columns_id_pos": {
                  "type": "integer"
                },
                "default_view_pos_selectedname": {
                  "type": "string"
                },
                "sitedetails_layout_id": {
                  "type": "integer"
                },
                "sitedetails_layout_name": {
                  "type": "string"
                },
                "enable_teams_shifts": {
                  "type": "boolean"
                },
                "warnif_incomplete_ts": {
                  "type": "boolean"
                },
                "warnif_incomplete_ts_manager": {
                  "type": "boolean"
                },
                "incomplete_ts_threshold": {
                  "type": "integer"
                },
                "incomplete_ts_sendtime": {
                  "type": "string"
                },
                "incomplete_ts_lastcreated": {
                  "type": "string"
                },
                "ac_notifications": {
                  "type": "array"
                },
                "load_balance_agent_limits": {
                  "type": "array"
                },
                "federated_identity_id": {
                  "type": "string"
                },
                "ac_columnprofiles": {
                  "type": "array"
                },
                "ac_lists": {
                  "type": "array"
                },
                "ac_filterprofiles": {
                  "type": "array"
                },
                "new_ac_agent": {
                  "type": "integer"
                },
                "new_ac_role": {
                  "type": "integer"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "import_mapping_id": {
                  "type": "integer"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "default_columns_id_sos": {
                  "type": "integer"
                },
                "default_view_sos_selectedname": {
                  "type": "string"
                },
                "default_columns_id_quotes": {
                  "type": "integer"
                },
                "default_view_quotes_selectedname": {
                  "type": "string"
                },
                "default_columns_id_invoices": {
                  "type": "integer"
                },
                "default_view_invoices_selectedname": {
                  "type": "string"
                },
                "default_columns_id_rinvoices": {
                  "type": "integer"
                },
                "default_view_rinvoices_selectedname": {
                  "type": "string"
                },
                "ac_webhooks": {
                  "type": "array"
                },
                "ac_customintegrations": {
                  "type": "array"
                },
                "ac_azuread": {
                  "type": "array"
                },
                "ac_pdftemplates": {
                  "type": "array"
                },
                "ac_assetfields": {
                  "type": "array"
                },
                "_isclone": {
                  "type": "boolean"
                },
                "orion_key_vault_secret_name": {
                  "type": "string"
                },
                "gotoresolve_redirect_uri": {
                  "type": "string"
                },
                "splashtop_redirect_uri": {
                  "type": "string"
                },
                "agent_cost_tracking": {
                  "type": "array"
                },
                "ac_softwareproducts": {
                  "type": "array"
                },
                "agent_integration_credentials": {
                  "type": "array"
                },
                "ac_folders": {
                  "type": "array"
                },
                "ac_qualifications": {
                  "type": "array"
                },
                "contact_pref1": {
                  "type": "integer"
                },
                "contact_pref2": {
                  "type": "integer"
                },
                "contact_pref3": {
                  "type": "integer"
                },
                "_is_a_teamleader": {
                  "type": "boolean"
                },
                "ac_custombuttons": {
                  "type": "array"
                },
                "isagentconfig": {
                  "type": "boolean"
                },
                "sailpoint_role_association": {
                  "type": "string"
                },
                "default_columns_id_accounts": {
                  "type": "integer"
                },
                "default_columns_accounts_selectedname": {
                  "type": "string"
                },
                "default_columns_id_prospects": {
                  "type": "integer"
                },
                "default_columns_prospects_selectedname": {
                  "type": "string"
                },
                "ac_customtabs": {
                  "type": "array"
                },
                "_disable_extra_matching": {
                  "type": "boolean"
                },
                "ac_dashboardtab": {
                  "type": "array"
                },
                "use": {
                  "type": "string"
                },
                "assetfields": {
                  "type": "array"
                },
                "unamecustomfields": {
                  "type": "array"
                },
                "unameappointmenttypes": {
                  "type": "array"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "_canupdate_moreinfo": {
                  "type": "boolean"
                },
                "logmeinid": {
                  "type": "string"
                },
                "allowbeyondtrustinvites": {
                  "type": "boolean"
                },
                "jira_id": {
                  "type": "string"
                },
                "namewithinactive": {
                  "type": "string"
                },
                "apptsync": {
                  "type": "integer"
                },
                "okta_id": {
                  "type": "string"
                },
                "sailpoint_id": {
                  "type": "string"
                },
                "enableshifts": {
                  "type": "boolean"
                },
                "sendemailerrors": {
                  "type": "boolean"
                },
                "uname_usercustomfields": {
                  "type": "array"
                },
                "can_approve_purchaseorder": {
                  "type": "boolean"
                },
                "can_approve_quote": {
                  "type": "boolean"
                },
                "can_approve_invoice": {
                  "type": "boolean"
                },
                "default_splashtop_channel": {
                  "type": "integer"
                },
                "workday_id": {
                  "type": "integer"
                },
                "workday_name": {
                  "type": "string"
                },
                "workday_timezone": {
                  "type": "string"
                },
                "timezone": {
                  "type": "string"
                },
                "costprice": {
                  "type": "number"
                },
                "chargerate": {
                  "type": "integer"
                },
                "first_role_id": {
                  "type": "string"
                },
                "in_queried_team": {
                  "type": "boolean"
                },
                "guid_string": {
                  "type": "string"
                },
                "timesheet_approver": {
                  "type": "integer"
                },
                "is_member_of_all_departments": {
                  "type": "boolean"
                }
              }
            },
            "description": "Followup Agents"
          },
          "followup_user_id": {
            "type": "integer",
            "format": "int32",
            "description": "Followup User Id"
          },
          "followup_is_private": {
            "type": "boolean",
            "description": "Followup Is Private"
          },
          "followup_reminderminutes": {
            "type": "integer",
            "format": "int32",
            "description": "Followup Reminderminutes"
          },
          "followup_agent_status": {
            "type": "integer",
            "format": "int32",
            "description": "Followup Agent Status"
          },
          "followup_date": {
            "type": "string",
            "format": "date-time",
            "description": "Followup Date"
          },
          "followup_note": {
            "type": "string",
            "description": "Followup Note"
          },
          "followup_note_html": {
            "type": "string",
            "description": "Followup Note Html"
          },
          "followup_id": {
            "type": "integer",
            "format": "int32",
            "description": "Followup Id"
          },
          "followup_appointmenttype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Followup Appointmenttype Id"
          },
          "reassign_ticket": {
            "type": "boolean",
            "description": "Reassign Ticket"
          },
          "contact_emailaddress": {
            "type": "string",
            "description": "Contact Emailaddress"
          },
          "contact_phonenumber": {
            "type": "string",
            "description": "Contact Phonenumber"
          },
          "appointment_hours": {
            "type": "number",
            "format": "double",
            "description": "Appointment Hours"
          },
          "appointment_work_hours": {
            "type": "number",
            "format": "double",
            "description": "Appointment Work Hours"
          },
          "complete_timetaken": {
            "type": "number",
            "format": "double",
            "description": "Complete Timetaken"
          },
          "contact_address": {
            "type": "object",
            "description": "Contact Address"
          },
          "outcomes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "outcome": {
                  "type": "string"
                },
                "buttonname": {
                  "type": "string"
                },
                "labellong": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "hidden": {
                  "type": "boolean"
                },
                "systemid": {
                  "type": "integer"
                },
                "dontshowscreen": {
                  "type": "boolean"
                },
                "respondtype": {
                  "type": "integer"
                },
                "update_parent_attachment_type": {
                  "type": "integer"
                },
                "sendemail": {
                  "type": "integer"
                },
                "sendsms": {
                  "type": "integer"
                },
                "actionvisibility": {
                  "type": "boolean"
                },
                "child_template_id": {
                  "type": "integer"
                },
                "createchildticketortemplate": {
                  "type": "integer"
                },
                "child_ticket_type_id": {
                  "type": "integer"
                },
                "tfstype": {
                  "type": "string"
                },
                "icon": {
                  "type": "string"
                },
                "actiongroup": {
                  "type": "integer"
                },
                "colour_type": {
                  "type": "integer"
                },
                "child_template_guid": {
                  "type": "string"
                },
                "child_ticket_type_guid": {
                  "type": "string"
                },
                "newstatus": {
                  "type": "integer"
                },
                "newstatus_guid": {
                  "type": "string"
                },
                "slaholdischecked": {
                  "type": "boolean"
                },
                "userdesc": {
                  "type": "string"
                },
                "emailtemplate_id": {
                  "type": "integer"
                },
                "emailtemplate_guid": {
                  "type": "string"
                },
                "emailtemplate_name": {
                  "type": "string"
                },
                "slareleaseischecked": {
                  "type": "boolean"
                },
                "chargerate": {
                  "type": "integer"
                },
                "defaultuserdef": {
                  "type": "integer"
                },
                "defaultmanhrs": {
                  "type": "number"
                },
                "defaultnonbill": {
                  "type": "number"
                },
                "securitylevel": {
                  "type": "integer"
                },
                "approval_process_id": {
                  "type": "integer"
                },
                "approval_process_guid": {
                  "type": "string"
                },
                "approval_process_name": {
                  "type": "string"
                },
                "hidefromuser": {
                  "type": "boolean"
                },
                "fieldvisible": {
                  "type": "string"
                },
                "hotkey": {
                  "type": "string"
                },
                "buttonimage": {
                  "type": "integer"
                },
                "hidesendemail": {
                  "type": "boolean"
                },
                "hidesendsms": {
                  "type": "boolean"
                },
                "hidecloserequest": {
                  "type": "boolean"
                },
                "defaultagent": {
                  "type": "integer"
                },
                "defaultagent_name": {
                  "type": "string"
                },
                "defaultpriority": {
                  "type": "integer"
                },
                "defaultteam": {
                  "type": "string"
                },
                "includecc": {
                  "type": "boolean"
                },
                "includeto": {
                  "type": "boolean"
                },
                "default_note": {
                  "type": "string"
                },
                "mustassign": {
                  "type": "boolean"
                },
                "requesttype": {
                  "type": "integer"
                },
                "requesttype_guid": {
                  "type": "string"
                },
                "mustaddnote": {
                  "type": "boolean"
                },
                "worddocid": {
                  "type": "integer"
                },
                "worddocpath": {
                  "type": "string"
                },
                "synctosap": {
                  "type": "boolean"
                },
                "child_template_name": {
                  "type": "string"
                },
                "child_ticket_type_name": {
                  "type": "string"
                },
                "tooverride": {
                  "type": "string"
                },
                "ccoverride": {
                  "type": "string"
                },
                "bccoverride": {
                  "type": "string"
                },
                "workflow_id": {
                  "type": "integer"
                },
                "workflow_guid": {
                  "type": "string"
                },
                "workflow_name": {
                  "type": "string"
                },
                "workflow_step_id": {
                  "type": "integer"
                },
                "workflow_step_name": {
                  "type": "string"
                },
                "synctodynamics": {
                  "type": "boolean"
                },
                "showhidecheckbox": {
                  "type": "boolean"
                },
                "showslacheckbox": {
                  "type": "boolean"
                },
                "showimportantcheckbox": {
                  "type": "boolean"
                },
                "isimportant": {
                  "type": "boolean"
                },
                "showfollowcheckbox": {
                  "type": "boolean"
                },
                "follow": {
                  "type": "boolean"
                },
                "primaryserviceusersfollow": {
                  "type": "boolean"
                },
                "defaultappointmentstatus": {
                  "type": "integer"
                },
                "reportid": {
                  "type": "integer"
                },
                "report_attach_pdf": {
                  "type": "boolean"
                },
                "report_attach_xls": {
                  "type": "boolean"
                },
                "report_attach_csv": {
                  "type": "boolean"
                },
                "report_attach_json": {
                  "type": "boolean"
                },
                "reportname": {
                  "type": "string"
                },
                "todo_template_id": {
                  "type": "integer"
                },
                "todo_template_guid": {
                  "type": "string"
                },
                "todo_template_name": {
                  "type": "string"
                },
                "child_emailtemplate_id": {
                  "type": "integer"
                },
                "child_emailtemplate_guid": {
                  "type": "string"
                },
                "child_emailtemplate_name": {
                  "type": "string"
                },
                "default_linkedticket_status": {
                  "type": "integer"
                },
                "default_linkedticket_status_guid": {
                  "type": "string"
                },
                "newaction_subject": {
                  "type": "string"
                },
                "newaction_subject_close": {
                  "type": "string"
                },
                "newaction_emailto": {
                  "type": "string"
                },
                "newaction_emailcc": {
                  "type": "string"
                },
                "newaction_emailbcc": {
                  "type": "string"
                },
                "newaction_emailfrom": {
                  "type": "integer"
                },
                "newaction_emailfrom_address_override": {
                  "type": "string"
                },
                "newaction_projecttimebudget": {
                  "type": "number"
                },
                "newaction_supplier": {
                  "type": "object"
                },
                "newaction_supplier_contract_id": {
                  "type": "integer"
                },
                "newaction_supplier_sla_id": {
                  "type": "integer"
                },
                "newaction_supplier_priority_id": {
                  "type": "integer"
                },
                "newaction_thirdpartynhdapiurl": {
                  "type": "string"
                },
                "newaction_thirdpartynhdapiareaid": {
                  "type": "integer"
                },
                "newaction_thirdpartynhdapisupplierid": {
                  "type": "integer"
                },
                "newaction_supplierrunbookid": {
                  "type": "string"
                },
                "fields": {
                  "type": "array"
                },
                "newticket_user": {
                  "type": "object"
                },
                "newticket_user_is_ticket_user": {
                  "type": "boolean"
                },
                "from_action_id": {
                  "type": "integer"
                },
                "to_ticket_id": {
                  "type": "integer"
                },
                "newticket_summary": {
                  "type": "string"
                },
                "newticket_details": {
                  "type": "string"
                },
                "newticket_tickettype_hidden": {
                  "type": "boolean"
                },
                "attachments": {
                  "type": "array"
                },
                "_ticketinfoloaded": {
                  "type": "boolean"
                },
                "script_id": {
                  "type": "integer"
                },
                "script_name": {
                  "type": "string"
                },
                "usetimer": {
                  "type": "boolean"
                },
                "update_dynamic_email_list": {
                  "type": "boolean"
                },
                "skip_pending_closure": {
                  "type": "boolean"
                },
                "newsummaryfromsource": {
                  "type": "boolean"
                },
                "newdetailsfromsource": {
                  "type": "boolean"
                },
                "show_email_fields": {
                  "type": "boolean"
                },
                "logtimeunits": {
                  "type": "integer"
                },
                "callscreencallscript": {
                  "type": "integer"
                },
                "callscreencallscript_name": {
                  "type": "string"
                },
                "newaction_smsto": {
                  "type": "string"
                },
                "pdftemplate_id": {
                  "type": "integer"
                },
                "pdftemplate_name": {
                  "type": "string"
                },
                "excludeFromDynamicLists": {
                  "type": "boolean"
                },
                "automation_runbookid": {
                  "type": "string"
                },
                "automation_runbook_trigger": {
                  "type": "integer"
                },
                "automation_runbookname": {
                  "type": "string"
                },
                "integration_method_id": {
                  "type": "integer"
                },
                "integration_method_name": {
                  "type": "string"
                },
                "setdetailsfromnewticket": {
                  "type": "boolean"
                },
                "hideactionfromcandi": {
                  "type": "boolean"
                },
                "setemailbodytonote": {
                  "type": "boolean"
                },
                "bccfollowers": {
                  "type": "boolean"
                },
                "followersccbcc": {
                  "type": "integer"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "showevenifnochild": {
                  "type": "boolean"
                },
                "is_response_on_child": {
                  "type": "boolean"
                },
                "replytype": {
                  "type": "integer"
                },
                "parentdefaultuser": {
                  "type": "integer"
                },
                "parentdefaultuser_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "_error": {
                  "type": "string"
                },
                "assetsearchtext": {
                  "type": "string"
                },
                "action_resets_response": {
                  "type": "boolean"
                },
                "showattachmentstouser": {
                  "type": "boolean"
                },
                "customurl": {
                  "type": "string"
                },
                "defaultcat1": {
                  "type": "string"
                },
                "defaultcat2": {
                  "type": "string"
                },
                "defaultcat3": {
                  "type": "string"
                },
                "defaultcat4": {
                  "type": "string"
                },
                "includeallattachments": {
                  "type": "boolean"
                },
                "useremailintellisense": {
                  "type": "integer"
                },
                "supplieremailintellisense": {
                  "type": "integer"
                },
                "azure_action": {
                  "type": "integer"
                },
                "azure_connection_id": {
                  "type": "integer"
                },
                "azure_connection_name": {
                  "type": "string"
                },
                "azure_connection": {
                  "type": "object"
                },
                "azure_input_mappings": {
                  "type": "array"
                },
                "azure_output_mappings": {
                  "type": "array"
                },
                "default_sync_to_salesforce": {
                  "type": "boolean"
                },
                "show_to_user": {
                  "type": "boolean"
                },
                "defaultsupplier_id": {
                  "type": "integer"
                },
                "defaultsupplier_name": {
                  "type": "string"
                },
                "isbillingaction": {
                  "type": "boolean"
                },
                "ishiddenfrominternalit": {
                  "type": "boolean"
                },
                "default_sync_to_servicenow": {
                  "type": "boolean"
                },
                "default_asset_type": {
                  "type": "integer"
                },
                "default_asset_type_guid": {
                  "type": "string"
                },
                "default_asset_type_name": {
                  "type": "string"
                },
                "showautorelease": {
                  "type": "boolean"
                },
                "workflows": {
                  "type": "array"
                },
                "quoter_template": {
                  "type": "string"
                },
                "apptcompletetimetype": {
                  "type": "integer"
                },
                "default_asset_status": {
                  "type": "integer"
                },
                "tickettypes": {
                  "type": "array"
                },
                "translations": {
                  "type": "array"
                },
                "travelrate": {
                  "type": "integer"
                },
                "default_sync_to_jira": {
                  "type": "boolean"
                },
                "newaction_thirdpartynhdjirasupplierid": {
                  "type": "integer"
                },
                "allow_user_attachments": {
                  "type": "boolean"
                },
                "default_send_to_halo": {
                  "type": "boolean"
                },
                "tagreleasetype": {
                  "type": "integer"
                },
                "releaseid": {
                  "type": "integer"
                },
                "releasename": {
                  "type": "string"
                },
                "releaseid2": {
                  "type": "integer"
                },
                "releasename2": {
                  "type": "string"
                },
                "releaseid3": {
                  "type": "integer"
                },
                "releasename3": {
                  "type": "string"
                },
                "showsendtwitter": {
                  "type": "boolean"
                },
                "showsendfacebook": {
                  "type": "boolean"
                },
                "lastusercontactmethod": {
                  "type": "string"
                },
                "default_private_note": {
                  "type": "string"
                },
                "ai_operation": {
                  "type": "integer"
                },
                "ai_model": {
                  "type": "string"
                },
                "ai_prompt": {
                  "type": "string"
                },
                "showsendwhatsapp": {
                  "type": "boolean"
                },
                "default_opp_closure_cat": {
                  "type": "integer"
                },
                "translate_before_sending": {
                  "type": "boolean"
                },
                "translate_before_sending_default": {
                  "type": "boolean"
                },
                "default_send_to_pagerduty": {
                  "type": "boolean"
                },
                "minattachments": {
                  "type": "integer"
                },
                "defaultappointmenttype": {
                  "type": "integer"
                },
                "showsendsurvey": {
                  "type": "boolean"
                },
                "sendsurvey": {
                  "type": "integer"
                },
                "showsendinstagram": {
                  "type": "boolean"
                },
                "showslacheckbox_mandatory": {
                  "type": "boolean"
                },
                "ai_preview": {
                  "type": "boolean"
                },
                "ai_improve_agent_note_default_on": {
                  "type": "boolean"
                },
                "defaultcommunicationmethod": {
                  "type": "integer"
                },
                "newaction_thirdpartynhdservicenowsupplierid": {
                  "type": "integer"
                },
                "related_note_visibility": {
                  "type": "integer"
                },
                "override_from_mailbox_id": {
                  "type": "integer"
                },
                "override_from_mailbox_name": {
                  "type": "string"
                },
                "create_issue_type": {
                  "type": "integer"
                },
                "show_when_locked": {
                  "type": "boolean"
                },
                "showsendgooglebusiness": {
                  "type": "boolean"
                },
                "submitlabeloverride": {
                  "type": "string"
                },
                "default_send_jira_note": {
                  "type": "boolean"
                },
                "config_type": {
                  "type": "integer"
                },
                "show_on_parent": {
                  "type": "integer"
                },
                "show_on_child": {
                  "type": "integer"
                },
                "newactiondisplay": {
                  "type": "integer"
                },
                "newactiondisplaysize": {
                  "type": "integer"
                },
                "lapsafe_default_installation": {
                  "type": "string"
                },
                "lapsafe_default_installation_name": {
                  "type": "string"
                },
                "lapsafe_default_installation_obj": {
                  "type": "object"
                },
                "hide_header_button": {
                  "type": "boolean"
                },
                "charge_rate_overrides_ticket": {
                  "type": "boolean"
                },
                "linked_from_variable": {
                  "type": "boolean"
                },
                "default_team_to_agents_default": {
                  "type": "boolean"
                },
                "do_not_allow_with_open_appointments": {
                  "type": "boolean"
                },
                "new_ticket_attachments": {
                  "type": "boolean"
                },
                "run_ai_insights": {
                  "type": "boolean"
                },
                "sales_mailbox_override_id": {
                  "type": "integer"
                },
                "hide_user_visibility_toggle": {
                  "type": "boolean"
                },
                "email_editing": {
                  "type": "integer"
                },
                "default_distribution_list": {
                  "type": "integer"
                },
                "addactionstolinked": {
                  "type": "integer"
                },
                "default_distribution_list_name": {
                  "type": "string"
                },
                "emailasimportant": {
                  "type": "boolean"
                },
                "show_action_history_on_new_action": {
                  "type": "integer"
                },
                "auto_forward_halo_api": {
                  "type": "boolean"
                },
                "sync_to_halo_api": {
                  "type": "integer"
                },
                "excludefromemailthreading": {
                  "type": "boolean"
                },
                "hide_user_select": {
                  "type": "boolean"
                },
                "action_item_to_issue": {
                  "type": "integer"
                },
                "can_edit_closed_tickets": {
                  "type": "boolean"
                },
                "action_item_to_issue_name": {
                  "type": "string"
                },
                "countersighasagentsig": {
                  "type": "boolean"
                },
                "download_all_attachments": {
                  "type": "boolean"
                },
                "ai_suggestions_context": {
                  "type": "boolean"
                },
                "hide_portal_button": {
                  "type": "boolean"
                },
                "enduser_role_ids": {
                  "type": "array"
                },
                "add_note_to_parent": {
                  "type": "boolean"
                },
                "hidetickettypeselection": {
                  "type": "boolean"
                },
                "newaction_default_whatsapp_details": {
                  "type": "object"
                },
                "whatsapp_content_template": {
                  "type": "string"
                },
                "whatsapp_details_id": {
                  "type": "integer"
                },
                "allow_audio_recording": {
                  "type": "boolean"
                },
                "whatsapp_details_id_name": {
                  "type": "string"
                },
                "whatsapp_content_template_name": {
                  "type": "string"
                },
                "cf_defaults": {
                  "type": "array"
                },
                "allow_action_when_account_stopped": {
                  "type": "boolean"
                },
                "addautosuppressheader": {
                  "type": "boolean"
                },
                "show_from_address_by_default": {
                  "type": "boolean"
                },
                "overridetemplate": {
                  "type": "integer"
                },
                "overridetemplate_guid": {
                  "type": "string"
                },
                "overridetemplatename": {
                  "type": "string"
                },
                "new_ticket_default_user_type": {
                  "type": "integer"
                }
              }
            },
            "description": "The outcomes value"
          },
          "utcoffset": {
            "type": "number",
            "format": "double",
            "description": "The utcoffset value"
          },
          "start_date_only": {
            "type": "string",
            "format": "date-time",
            "description": "Start Date Only"
          },
          "end_date_only": {
            "type": "string",
            "format": "date-time",
            "description": "End Date Only"
          },
          "chargerate": {
            "type": "integer",
            "format": "int32",
            "description": "The chargerate value"
          },
          "_validateonly": {
            "type": "boolean",
            "description": "The validateonly value"
          },
          "_iscloning": {
            "type": "boolean",
            "description": "The iscloning value"
          },
          "_collectionmaster": {
            "type": "boolean",
            "description": "The collectionmaster value"
          },
          "conference_id": {
            "type": "string",
            "description": "Conference Id"
          },
          "toll_number": {
            "type": "string",
            "description": "Toll Number"
          },
          "exchange_uid": {
            "type": "string",
            "description": "Exchange Uid"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          },
          "_importemail": {
            "type": "string",
            "description": "The importemail value"
          },
          "external_organizer": {
            "type": "boolean",
            "description": "External Organizer"
          },
          "followup_attendees": {
            "type": "string",
            "description": "Followup Attendees"
          },
          "apfaultidremoved": {
            "type": "boolean",
            "description": "The apfaultidremoved value"
          },
          "category1": {
            "type": "string",
            "description": "The category1 value"
          },
          "category2": {
            "type": "string",
            "description": "The category2 value"
          },
          "category3": {
            "type": "string",
            "description": "The category3 value"
          },
          "category4": {
            "type": "string",
            "description": "The category4 value"
          },
          "contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contract Id"
          },
          "key": {
            "type": "string",
            "description": "The key value"
          },
          "resource_booking_type": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Type"
          },
          "resource_booking_timeslot": {
            "type": "string",
            "format": "date-time",
            "description": "Resource Booking Timeslot"
          },
          "booking_name": {
            "type": "string",
            "description": "Booking Name"
          },
          "booking_email": {
            "type": "string",
            "description": "Booking Email"
          },
          "booking_phonenumber": {
            "type": "string",
            "description": "Booking Phonenumber"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "do_reopen": {
            "type": "boolean",
            "description": "Do Reopen"
          },
          "requesttype": {
            "type": "integer",
            "format": "int32",
            "description": "The requesttype value"
          },
          "resourcebookingtype": {
            "type": "integer",
            "format": "int32",
            "description": "The resourcebookingtype value"
          },
          "resourcebookingtypeagent": {
            "type": "integer",
            "format": "int32",
            "description": "The resourcebookingtypeagent value"
          },
          "defaultresourcetype": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultresourcetype value"
          },
          "defaultbookingtype": {
            "type": "integer",
            "format": "int32",
            "description": "The defaultbookingtype value"
          },
          "team_id": {
            "type": "integer",
            "format": "int32",
            "description": "Team Id"
          },
          "allowed_resourcebooking_teams": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "section_id": {
                  "type": "integer"
                },
                "section_name": {
                  "type": "string"
                },
                "allowedteamsrestriction": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Allowed Resourcebooking Teams"
          },
          "resourcebookingteam": {
            "type": "integer",
            "format": "int32",
            "description": "The resourcebookingteam value"
          },
          "organizer_email": {
            "type": "string",
            "description": "Organizer Email"
          },
          "ticket_phonenumber": {
            "type": "string",
            "description": "Ticket Phonenumber"
          },
          "ticket_emailaddress": {
            "type": "string",
            "description": "Ticket Emailaddress"
          },
          "appointment_status": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Status"
          },
          "primary_ticket_appointment": {
            "type": "boolean",
            "description": "Primary Ticket Appointment"
          },
          "schedule": {
            "type": "object",
            "description": "The schedule value"
          },
          "schedulehandledtype": {
            "type": "integer",
            "format": "int32",
            "description": "The schedulehandledtype value"
          },
          "createnextappt": {
            "type": "boolean",
            "description": "The createnextappt value"
          },
          "approval_start": {
            "type": "boolean",
            "description": "Approval Start"
          },
          "requires_approval": {
            "type": "boolean",
            "description": "Requires Approval"
          },
          "autocomplete": {
            "type": "boolean",
            "description": "The autocomplete value"
          },
          "approvalagent": {
            "type": "integer",
            "format": "int32",
            "description": "The approvalagent value"
          },
          "approvalnote": {
            "type": "string",
            "description": "The approvalnote value"
          },
          "appointment_id": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Id"
          },
          "approvaldatetime": {
            "type": "string",
            "format": "date-time",
            "description": "The approvaldatetime value"
          },
          "import_agent_ids": {
            "type": "string",
            "description": "Import Agent Ids"
          },
          "import_user": {
            "type": "string",
            "description": "Import User"
          },
          "import_open_appointment_status": {
            "type": "string",
            "description": "Import Open Appointment Status"
          },
          "import_appointment_type": {
            "type": "string",
            "description": "Import Appointment Type"
          },
          "import_shift_type": {
            "type": "string",
            "description": "Import Shift Type"
          },
          "import_agent_status": {
            "type": "string",
            "description": "Import Agent Status"
          },
          "update_ticket_status": {
            "type": "integer",
            "format": "int32",
            "description": "Update Ticket Status"
          },
          "has_immutable_exchange_id": {
            "type": "boolean",
            "description": "Has Immutable Exchange Id"
          },
          "new_external_link": {
            "type": "object",
            "description": "New External Link"
          },
          "_dont_trigger_mentions": {
            "type": "boolean",
            "description": "Dont Trigger Mentions"
          },
          "date_created": {
            "type": "string",
            "format": "date-time",
            "description": "Date Created"
          },
          "booking_fields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "id": {
                  "type": "integer"
                },
                "rtid": {
                  "type": "integer"
                },
                "usage": {
                  "type": "integer"
                },
                "fieldid": {
                  "type": "integer"
                },
                "fieldguid": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "tableid": {
                  "type": "integer"
                },
                "tableguid": {
                  "type": "string"
                },
                "groupid": {
                  "type": "integer"
                },
                "groupguid": {
                  "type": "string"
                },
                "endusernew": {
                  "type": "integer"
                },
                "enduserdetail": {
                  "type": "integer"
                },
                "enduserdetailrejected": {
                  "type": "integer"
                },
                "technew": {
                  "type": "integer"
                },
                "techdetail": {
                  "type": "integer"
                },
                "fieldname": {
                  "type": "string"
                },
                "fieldinfo": {
                  "type": "object"
                },
                "visibility_conditions": {
                  "type": "array"
                },
                "visibility_conditions_value": {
                  "type": "array"
                },
                "group_visibility_conditions": {
                  "type": "array"
                },
                "value_restrictions": {
                  "type": "array"
                },
                "group": {
                  "type": "object"
                },
                "technewlocation": {
                  "type": "integer"
                },
                "restrictupdate": {
                  "type": "integer"
                },
                "update_restrictions": {
                  "type": "array"
                },
                "techtab_id": {
                  "type": "integer"
                },
                "techtab_name": {
                  "type": "string"
                },
                "showdependency": {
                  "type": "boolean"
                },
                "canupdate": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "override_fieldname": {
                  "type": "string"
                },
                "override_action_fieldname": {
                  "type": "string"
                },
                "boldlabelandvalue": {
                  "type": "boolean"
                },
                "enduserdetailhideifempty": {
                  "type": "boolean"
                },
                "techdetailhideifempty": {
                  "type": "boolean"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "restrictread": {
                  "type": "integer"
                },
                "read_restrictions": {
                  "type": "array"
                },
                "techtab_columns": {
                  "type": "integer"
                },
                "chat_message": {
                  "type": "string"
                },
                "techaction": {
                  "type": "integer"
                },
                "enduseraction": {
                  "type": "integer"
                },
                "endusercheckboxmandatory": {
                  "type": "boolean"
                },
                "translations": {
                  "type": "array"
                },
                "display_type": {
                  "type": "integer"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "agentcheckboxmandatory": {
                  "type": "boolean"
                },
                "agentbookingdetail": {
                  "type": "integer"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "Booking Fields"
          },
          "ticket_cf_update": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "value": {},
                "value_is_password_id": {
                  "type": "boolean"
                },
                "display": {
                  "type": "string"
                },
                "characterlimit": {
                  "type": "integer"
                },
                "characterlimittype": {
                  "type": "integer"
                },
                "inputtype": {
                  "type": "integer"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "searchable": {
                  "type": "boolean"
                },
                "ordervalues": {
                  "type": "boolean"
                },
                "ordervaluesby": {
                  "type": "integer"
                },
                "database_lookup_id": {
                  "type": "integer"
                },
                "database_lookup_auto": {
                  "type": "boolean"
                },
                "database_lookup_triggers": {
                  "type": "array"
                },
                "third_party_name": {
                  "type": "string"
                },
                "extratype": {
                  "type": "integer"
                },
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "copytograndchildonupdate": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "hyperlink": {
                  "type": "string"
                },
                "usage": {
                  "type": "integer"
                },
                "linked_table_id": {
                  "type": "integer"
                },
                "showondetailsscreen": {
                  "type": "boolean"
                },
                "third_party_value": {
                  "type": "string"
                },
                "custom_extra_table_id": {
                  "type": "integer"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "only_validate_on_creation": {
                  "type": "boolean"
                },
                "calculation": {
                  "type": "string"
                },
                "rounding": {
                  "type": "integer"
                },
                "validation_reasons": {
                  "type": "array"
                },
                "int_value_is_display": {
                  "type": "boolean"
                },
                "regex": {
                  "type": "string"
                },
                "onlyshowforagents": {
                  "type": "boolean"
                },
                "is_horizontal": {
                  "type": "boolean"
                },
                "copied": {
                  "type": "boolean"
                },
                "isencrypted": {
                  "type": "boolean"
                },
                "max_selection": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "selection_field_id": {
                  "type": "integer"
                },
                "variable_format_1": {
                  "type": "string"
                },
                "variable_format_2": {
                  "type": "string"
                },
                "validation_data": {
                  "type": "array"
                },
                "database_lookup_input": {
                  "type": "integer"
                },
                "table_data_entry_type": {
                  "type": "integer"
                },
                "showintable": {
                  "type": "boolean"
                },
                "table_height": {
                  "type": "integer"
                },
                "dont_delete_rows": {
                  "type": "boolean"
                },
                "table_matching_field": {
                  "type": "integer"
                },
                "new_storage_method": {
                  "type": "boolean"
                },
                "where_sql": {
                  "type": "string"
                },
                "load_type": {
                  "type": "integer"
                },
                "add_rows": {
                  "type": "boolean"
                },
                "delete_these_rows": {
                  "type": "array"
                },
                "showinpool": {
                  "type": "boolean"
                },
                "allow_pool_override": {
                  "type": "boolean"
                },
                "details_column_group": {
                  "type": "integer"
                },
                "add_row_per_value": {
                  "type": "boolean"
                },
                "store_in_fielddata": {
                  "type": "boolean"
                },
                "first_value_default": {
                  "type": "boolean"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "Ticket Cf Update"
          },
          "is_starting_shift": {
            "type": "boolean",
            "description": "Is Starting Shift"
          },
          "is_ending_shift": {
            "type": "boolean",
            "description": "Is Ending Shift"
          },
          "new_agent_status": {
            "type": "integer",
            "format": "int32",
            "description": "New Agent Status"
          },
          "actual_start": {
            "type": "string",
            "format": "date-time",
            "description": "Actual Start"
          },
          "scheduled_for_id": {
            "type": "integer",
            "format": "int32",
            "description": "Scheduled For Id"
          },
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "start_date": {
            "type": "string",
            "format": "date-time",
            "description": "Start date for filtering"
          },
          "end_date": {
            "type": "string",
            "format": "date-time",
            "description": "End date for filtering"
          },
          "last_modified": {
            "type": "string",
            "format": "date-time",
            "description": "Last Modified"
          },
          "allday": {
            "type": "boolean",
            "description": "The allday value"
          },
          "holiday_id": {
            "type": "string",
            "format": "uuid",
            "description": "Holiday Id"
          },
          "_canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "_cancomplete": {
            "type": "boolean",
            "description": "The cancomplete value"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "entity": {
            "type": "number",
            "format": "double",
            "description": "The entity value"
          },
          "ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Id"
          },
          "subject": {
            "type": "string",
            "description": "The subject value"
          },
          "client_id": {
            "type": "integer",
            "format": "int32",
            "description": "Client Id"
          },
          "client_name": {
            "type": "string",
            "description": "Client Name"
          },
          "site_id": {
            "type": "integer",
            "format": "int32",
            "description": "Site Id"
          },
          "site_name": {
            "type": "string",
            "description": "Site Name"
          },
          "user_id": {
            "type": "integer",
            "format": "int32",
            "description": "User Id"
          },
          "user_name": {
            "type": "string",
            "description": "User Name"
          },
          "agent_name": {
            "type": "string",
            "description": "Agent Name"
          },
          "holiday_type": {
            "type": "integer",
            "format": "int32",
            "description": "Holiday Type"
          },
          "appointment_type_name": {
            "type": "string",
            "description": "Appointment Type Name"
          },
          "complete_status": {
            "type": "integer",
            "format": "int32",
            "description": "Complete Status"
          },
          "is_private": {
            "type": "boolean",
            "description": "Is Private"
          },
          "_dont_update_ticket": {
            "type": "boolean",
            "description": "Dont Update Ticket"
          },
          "reminder_shown": {
            "type": "boolean",
            "description": "Reminder Shown"
          },
          "is_task": {
            "type": "boolean",
            "description": "Is Task"
          },
          "online_meeting_url": {
            "type": "string",
            "description": "Online Meeting Url"
          },
          "organizer": {
            "type": "integer",
            "format": "int32",
            "description": "The organizer value"
          },
          "entryid": {
            "type": "string",
            "description": "The entryid value"
          },
          "changekey": {
            "type": "string",
            "description": "The changekey value"
          },
          "attendees": {
            "type": "string",
            "description": "The attendees value"
          },
          "_recurringmaster": {
            "type": "boolean",
            "description": "The recurringmaster value"
          },
          "recurring_master_id": {
            "type": "string",
            "description": "Recurring Master Id"
          },
          "type": {
            "type": "integer",
            "format": "int32",
            "description": "The type value"
          },
          "open_appointment_status": {
            "type": "integer",
            "format": "int32",
            "description": "Open Appointment Status"
          },
          "appointment_location": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Location"
          },
          "appointment_location_name": {
            "type": "string",
            "description": "Appointment Location Name"
          },
          "approvalemailaddress": {
            "type": "string",
            "description": "The approvalemailaddress value"
          },
          "requestedapprovalagent": {
            "type": "integer",
            "format": "int32",
            "description": "The requestedapprovalagent value"
          },
          "approval_status": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Status"
          },
          "_candelete": {
            "type": "boolean",
            "description": "The candelete value"
          },
          "appointment_location_free_text": {
            "type": "string",
            "description": "Appointment Location Free Text"
          },
          "other1": {
            "type": "integer",
            "format": "int32",
            "description": "The other1 value"
          },
          "other2": {
            "type": "integer",
            "format": "int32",
            "description": "The other2 value"
          },
          "calendar_id": {
            "type": "string",
            "description": "Calendar Id"
          },
          "exchangelastmodifieddate": {
            "type": "string",
            "format": "date-time",
            "description": "The exchangelastmodifieddate value"
          },
          "shift_type_id": {
            "type": "integer",
            "format": "int32",
            "description": "Shift Type Id"
          },
          "shift_team_id": {
            "type": "integer",
            "format": "int32",
            "description": "Shift Team Id"
          },
          "shift_team_name": {
            "type": "string",
            "description": "Shift Team Name"
          },
          "recurring_desc": {
            "type": "string",
            "description": "Recurring Desc"
          },
          "crmnote_id": {
            "type": "integer",
            "format": "int32",
            "description": "Crmnote Id"
          },
          "is_active_shift": {
            "type": "boolean",
            "description": "Is Active Shift"
          },
          "is_ad_hoc_shift": {
            "type": "boolean",
            "description": "Is Ad Hoc Shift"
          },
          "active_break": {
            "type": "object",
            "description": "Active Break"
          },
          "shift_breaks": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "event_type": {
                  "type": "integer"
                },
                "subject": {
                  "type": "string"
                },
                "start_date": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "agent_id": {
                  "type": "integer"
                },
                "break_type": {
                  "type": "integer"
                },
                "break_note": {
                  "type": "string"
                },
                "shift_apid": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "action_number": {
                  "type": "integer"
                },
                "action_invoice_number": {
                  "type": "integer"
                },
                "note": {
                  "type": "string"
                },
                "customer": {
                  "type": "string"
                },
                "holiday_id": {
                  "type": "integer"
                },
                "charge_type_colour": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "charge_rate": {
                  "type": "integer"
                },
                "mileage": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "lognewticket": {
                  "type": "boolean"
                },
                "client_id": {
                  "type": "integer"
                },
                "category1": {
                  "type": "string"
                },
                "category2": {
                  "type": "string"
                },
                "category3": {
                  "type": "string"
                },
                "category4": {
                  "type": "string"
                },
                "contract_id": {
                  "type": "integer"
                },
                "agents": {
                  "type": "array"
                },
                "clear_end": {
                  "type": "boolean"
                },
                "traveltime": {
                  "type": "number"
                },
                "originalstartdate": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "charge_type_name": {
                  "type": "string"
                },
                "is_starting_break": {
                  "type": "boolean"
                },
                "is_ending_break": {
                  "type": "boolean"
                },
                "new_agent_status": {
                  "type": "integer"
                }
              }
            },
            "description": "Shift Breaks"
          },
          "halo_recurring_master_id": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Recurring Master Id"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_create_attachment

POST /Attachment

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_create_projects

POST /Projects

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "dateoccurred": {
            "type": "string",
            "format": "date-time",
            "description": "The dateoccurred value"
          },
          "summary": {
            "type": "string",
            "description": "The summary value"
          },
          "details": {
            "type": "string",
            "description": "The details value"
          },
          "status_id": {
            "type": "integer",
            "format": "int32",
            "description": "Status Id"
          },
          "status_name": {
            "type": "string",
            "description": "Status Name"
          },
          "tickettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Tickettype Id"
          },
          "tickettype_name": {
            "type": "string",
            "description": "Tickettype Name"
          },
          "sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sla Id"
          },
          "sla_name": {
            "type": "string",
            "description": "Sla Name"
          },
          "priority_id": {
            "type": "integer",
            "format": "int32",
            "description": "Priority Id"
          },
          "client_id": {
            "type": "integer",
            "format": "int32",
            "description": "Client Id"
          },
          "client_name": {
            "type": "string",
            "description": "Client Name"
          },
          "site_id": {
            "type": "integer",
            "format": "int32",
            "description": "Site Id"
          },
          "site_name": {
            "type": "string",
            "description": "Site Name"
          },
          "user_id": {
            "type": "integer",
            "format": "int32",
            "description": "User Id"
          },
          "user_name": {
            "type": "string",
            "description": "User Name"
          },
          "team_id": {
            "type": "integer",
            "format": "int32",
            "description": "Team Id"
          },
          "team": {
            "type": "string",
            "description": "The team value"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "agent_name": {
            "type": "string",
            "description": "Agent Name"
          },
          "category_1": {
            "type": "string",
            "description": "Category 1"
          },
          "category_2": {
            "type": "string",
            "description": "Category 2"
          },
          "category_3": {
            "type": "string",
            "description": "Category 3"
          },
          "category_4": {
            "type": "string",
            "description": "Category 4"
          },
          "categoryid_1": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 1"
          },
          "categoryid_2": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 2"
          },
          "categoryid_3": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 3"
          },
          "categoryid_4": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 4"
          },
          "category_1_display": {
            "type": "string",
            "description": "Category 1 Display"
          },
          "category_2_display": {
            "type": "string",
            "description": "Category 2 Display"
          },
          "category_3_display": {
            "type": "string",
            "description": "Category 3 Display"
          },
          "category_4_display": {
            "type": "string",
            "description": "Category 4 Display"
          },
          "estimate": {
            "type": "number",
            "format": "double",
            "description": "The estimate value"
          },
          "estimatedays": {
            "type": "number",
            "format": "double",
            "description": "The estimatedays value"
          },
          "projecttimepercentage": {
            "type": "number",
            "format": "double",
            "description": "The projecttimepercentage value"
          },
          "projectcompletionpercentage": {
            "type": "number",
            "format": "double",
            "description": "The projectcompletionpercentage value"
          },
          "projectearlieststart": {
            "type": "string",
            "format": "date-time",
            "description": "The projectearlieststart value"
          },
          "projectlatestend": {
            "type": "string",
            "format": "date-time",
            "description": "The projectlatestend value"
          },
          "timetaken": {
            "type": "number",
            "format": "double",
            "description": "The timetaken value"
          },
          "faigeneratedsummary_list": {
            "type": "string",
            "description": "Faigeneratedsummary List"
          },
          "chargehours": {
            "type": "number",
            "format": "double",
            "description": "The chargehours value"
          },
          "nonchargehours": {
            "type": "number",
            "format": "double",
            "description": "The nonchargehours value"
          },
          "travelhours": {
            "type": "number",
            "format": "double",
            "description": "The travelhours value"
          },
          "totalmileage": {
            "type": "number",
            "format": "double",
            "description": "The totalmileage value"
          },
          "itemsprice": {
            "type": "number",
            "format": "double",
            "description": "The itemsprice value"
          },
          "items": {
            "type": "string",
            "description": "The items value"
          },
          "supplier_name": {
            "type": "string",
            "description": "Supplier Name"
          },
          "parent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Id"
          },
          "child_count": {
            "type": "integer",
            "format": "int32",
            "description": "Child Count"
          },
          "child_count_open": {
            "type": "integer",
            "format": "int32",
            "description": "Child Count Open"
          },
          "attachment_count": {
            "type": "integer",
            "format": "int32",
            "description": "Attachment Count"
          },
          "flagged": {
            "type": "boolean",
            "description": "The flagged value"
          },
          "read": {
            "type": "boolean",
            "description": "The read value"
          },
          "enduserstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The enduserstatus value"
          },
          "onhold": {
            "type": "boolean",
            "description": "The onhold value"
          },
          "respondbydate": {
            "type": "string",
            "format": "date-time",
            "description": "The respondbydate value"
          },
          "responsedate": {
            "type": "string",
            "format": "date-time",
            "description": "The responsedate value"
          },
          "first_responsedate": {
            "type": "string",
            "format": "date-time",
            "description": "First Responsedate"
          },
          "responsestartdate": {
            "type": "string",
            "format": "date-time",
            "description": "The responsestartdate value"
          },
          "slaresponsestate": {
            "type": "string",
            "description": "The slaresponsestate value"
          },
          "fixbydate": {
            "type": "string",
            "format": "date-time",
            "description": "The fixbydate value"
          },
          "dateclosed": {
            "type": "string",
            "format": "date-time",
            "description": "The dateclosed value"
          },
          "dateassigned": {
            "type": "string",
            "format": "date-time",
            "description": "The dateassigned value"
          },
          "excludefromsla": {
            "type": "boolean",
            "description": "The excludefromsla value"
          },
          "slaholdtime": {
            "type": "number",
            "format": "double",
            "description": "The slaholdtime value"
          },
          "site_timezone": {
            "type": "string",
            "description": "Site Timezone"
          },
          "parentguid": {
            "type": "string",
            "description": "The parentguid value"
          },
          "parentassign": {
            "type": "boolean",
            "description": "The parentassign value"
          },
          "slaactiondate": {
            "type": "string",
            "format": "date-time",
            "description": "The slaactiondate value"
          },
          "slapercused": {
            "type": "number",
            "format": "double",
            "description": "The slapercused value"
          },
          "slatimeleft": {
            "type": "number",
            "format": "double",
            "description": "The slatimeleft value"
          },
          "currentelapsedhours": {
            "type": "number",
            "format": "double",
            "description": "The currentelapsedhours value"
          },
          "lastactiondate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastactiondate value"
          },
          "last_update": {
            "type": "string",
            "format": "date-time",
            "description": "Last Update"
          },
          "lastchildactiondate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastchildactiondate value"
          },
          "organisation_id": {
            "type": "integer",
            "format": "int32",
            "description": "Organisation Id"
          },
          "department_id": {
            "type": "integer",
            "format": "int32",
            "description": "Department Id"
          },
          "reportedby": {
            "type": "string",
            "description": "The reportedby value"
          },
          "user_email": {
            "type": "string",
            "description": "User Email"
          },
          "emailtolist": {
            "type": "string",
            "description": "The emailtolist value"
          },
          "emailtolistsupplier": {
            "type": "string",
            "description": "The emailtolistsupplier value"
          },
          "emailcclist": {
            "type": "string",
            "description": "The emailcclist value"
          },
          "emailcclistsupplier": {
            "type": "string",
            "description": "The emailcclistsupplier value"
          },
          "matched_kb_id": {
            "type": "integer",
            "format": "int32",
            "description": "Matched Kb Id"
          },
          "release_note": {
            "type": "string",
            "description": "Release Note"
          },
          "product_id": {
            "type": "integer",
            "format": "int32",
            "description": "Product Id"
          },
          "product_name": {
            "type": "string",
            "description": "Product Name"
          },
          "release_id": {
            "type": "integer",
            "format": "int32",
            "description": "Release Id"
          },
          "release_name": {
            "type": "string",
            "description": "Release Name"
          },
          "release2_id": {
            "type": "integer",
            "format": "int32",
            "description": "Release2 Id"
          },
          "release2_name": {
            "type": "string",
            "description": "Release2 Name"
          },
          "release3_id": {
            "type": "integer",
            "format": "int32",
            "description": "Release3 Id"
          },
          "release3_name": {
            "type": "string",
            "description": "Release3 Name"
          },
          "child_ticket_id_string": {
            "type": "string",
            "description": "Child Ticket Id String"
          },
          "asset_key_field_string": {
            "type": "string",
            "description": "Asset Key Field String"
          },
          "asset_type_name": {
            "type": "string",
            "description": "Asset Type Name"
          },
          "workflow_name": {
            "type": "string",
            "description": "Workflow Name"
          },
          "workflow_stage": {
            "type": "string",
            "description": "Workflow Stage"
          },
          "workflow_stage_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Stage Id"
          },
          "workflow_stage_number": {
            "type": "string",
            "description": "Workflow Stage Number"
          },
          "lastincomingemail": {
            "type": "string",
            "format": "date-time",
            "description": "The lastincomingemail value"
          },
          "child_ticket_ids": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Child Ticket Ids"
          },
          "nextactivitydate": {
            "type": "string",
            "format": "date-time",
            "description": "The nextactivitydate value"
          },
          "nextactivityorappointmentdate": {
            "type": "string",
            "format": "date-time",
            "description": "The nextactivityorappointmentdate value"
          },
          "inventory_number": {
            "type": "string",
            "description": "Inventory Number"
          },
          "workflow_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Id"
          },
          "workflow_step": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Step"
          },
          "workflow_seq": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Seq"
          },
          "pipeline_stage_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pipeline Stage Id"
          },
          "pipeline_stage_name": {
            "type": "string",
            "description": "Pipeline Stage Name"
          },
          "hasbeenclosed": {
            "type": "boolean",
            "description": "The hasbeenclosed value"
          },
          "unread_child_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Unread Child Action Count"
          },
          "unread_related_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Unread Related Action Count"
          },
          "child_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Child Action Count"
          },
          "parent_subject": {
            "type": "string",
            "description": "Parent Subject"
          },
          "related_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Related Action Count"
          },
          "is_vip": {
            "type": "boolean",
            "description": "Is Vip"
          },
          "isimportantcontact": {
            "type": "boolean",
            "description": "The isimportantcontact value"
          },
          "inactive": {
            "type": "boolean",
            "description": "The inactive value"
          },
          "impact": {
            "type": "integer",
            "format": "int32",
            "description": "The impact value"
          },
          "urgency": {
            "type": "integer",
            "format": "int32",
            "description": "The urgency value"
          },
          "startdate": {
            "type": "string",
            "format": "date-time",
            "description": "Start date for filtering"
          },
          "startdate_timezone": {
            "type": "string",
            "description": "Startdate Timezone"
          },
          "startdate_with_timezone": {
            "type": "object",
            "description": "Startdate With Timezone"
          },
          "starttime": {
            "type": "string",
            "format": "date-span",
            "description": "The starttime value"
          },
          "starttimeslot": {
            "type": "integer",
            "format": "int32",
            "description": "The starttimeslot value"
          },
          "targetdate": {
            "type": "string",
            "format": "date-time",
            "description": "The targetdate value"
          },
          "targetdate_timezone": {
            "type": "string",
            "description": "Targetdate Timezone"
          },
          "targetdate_with_timezone": {
            "type": "object",
            "description": "Targetdate With Timezone"
          },
          "targettime": {
            "type": "string",
            "format": "date-span",
            "description": "The targettime value"
          },
          "targettimeslot": {
            "type": "integer",
            "format": "int32",
            "description": "The targettimeslot value"
          },
          "targetpercused": {
            "type": "number",
            "format": "double",
            "description": "The targetpercused value"
          },
          "targettimeleft": {
            "type": "number",
            "format": "double",
            "description": "The targettimeleft value"
          },
          "deadlinedate": {
            "type": "string",
            "format": "date-time",
            "description": "The deadlinedate value"
          },
          "followupdate": {
            "type": "string",
            "format": "date-time",
            "description": "The followupdate value"
          },
          "oppcontactname": {
            "type": "string",
            "description": "The oppcontactname value"
          },
          "oppcompanyname": {
            "type": "string",
            "description": "The oppcompanyname value"
          },
          "oppemailaddress": {
            "type": "string",
            "description": "The oppemailaddress value"
          },
          "oppcustomertitle": {
            "type": "string",
            "description": "The oppcustomertitle value"
          },
          "opptel": {
            "type": "string",
            "description": "The opptel value"
          },
          "oppaddr1": {
            "type": "string",
            "description": "The oppaddr1 value"
          },
          "oppaddr2": {
            "type": "string",
            "description": "The oppaddr2 value"
          },
          "oppaddr3": {
            "type": "string",
            "description": "The oppaddr3 value"
          },
          "oppaddr4": {
            "type": "string",
            "description": "The oppaddr4 value"
          },
          "opppostcode": {
            "type": "string",
            "description": "The opppostcode value"
          },
          "oppcountry": {
            "type": "string",
            "description": "The oppcountry value"
          },
          "oppregion": {
            "type": "string",
            "description": "The oppregion value"
          },
          "opptype": {
            "type": "string",
            "description": "The opptype value"
          },
          "oppvalue": {
            "type": "number",
            "format": "double",
            "description": "The oppvalue value"
          },
          "oppvalue_monthly": {
            "type": "number",
            "format": "double",
            "description": "Oppvalue Monthly"
          },
          "oppvalue_annual": {
            "type": "number",
            "format": "double",
            "description": "Oppvalue Annual"
          },
          "oppvalue_oneoff": {
            "type": "number",
            "format": "double",
            "description": "Oppvalue Oneoff"
          },
          "oppconversionprobability": {
            "type": "number",
            "format": "double",
            "description": "The oppconversionprobability value"
          },
          "oppvalueadjusted": {
            "type": "number",
            "format": "double",
            "description": "The oppvalueadjusted value"
          },
          "oppprofit": {
            "type": "number",
            "format": "double",
            "description": "The oppprofit value"
          },
          "oppcurrentsystem": {
            "type": "string",
            "description": "The oppcurrentsystem value"
          },
          "oppcompetitors": {
            "type": "string",
            "description": "The oppcompetitors value"
          },
          "opptrialdate": {
            "type": "string",
            "format": "date-time",
            "description": "The opptrialdate value"
          },
          "oppdemodate": {
            "type": "string",
            "format": "date-time",
            "description": "The oppdemodate value"
          },
          "oppdiscountdate": {
            "type": "string",
            "format": "date-time",
            "description": "The oppdiscountdate value"
          },
          "oppattemptsmade": {
            "type": "integer",
            "format": "int32",
            "description": "The oppattemptsmade value"
          },
          "oppconverteddate": {
            "type": "string",
            "format": "date-time",
            "description": "The oppconverteddate value"
          },
          "oppproductchosen": {
            "type": "string",
            "description": "The oppproductchosen value"
          },
          "oppreason": {
            "type": "string",
            "description": "The oppreason value"
          },
          "opphear": {
            "type": "string",
            "description": "The opphear value"
          },
          "opptimezonename": {
            "type": "string",
            "description": "The opptimezonename value"
          },
          "oppclosurecategory": {
            "type": "integer",
            "format": "int32",
            "description": "The oppclosurecategory value"
          },
          "cost": {
            "type": "number",
            "format": "double",
            "description": "The cost value"
          },
          "quantity": {
            "type": "integer",
            "format": "int32",
            "description": "The quantity value"
          },
          "projecttimebudget": {
            "type": "number",
            "format": "double",
            "description": "The projecttimebudget value"
          },
          "projectmoneybudget": {
            "type": "number",
            "format": "double",
            "description": "The projectmoneybudget value"
          },
          "projecttimeactual": {
            "type": "number",
            "format": "double",
            "description": "The projecttimeactual value"
          },
          "projectmoneyactual": {
            "type": "number",
            "format": "double",
            "description": "The projectmoneyactual value"
          },
          "lastnote": {
            "type": "string",
            "description": "The lastnote value"
          },
          "lastnote_date": {
            "type": "string",
            "format": "date-time",
            "description": "Lastnote Date"
          },
          "userdef1": {
            "type": "string",
            "description": "The userdef1 value"
          },
          "userdef2": {
            "type": "string",
            "description": "The userdef2 value"
          },
          "userdef3": {
            "type": "string",
            "description": "The userdef3 value"
          },
          "userdef4": {
            "type": "string",
            "description": "The userdef4 value"
          },
          "userdef5": {
            "type": "string",
            "description": "The userdef5 value"
          },
          "source": {
            "type": "integer",
            "format": "int32",
            "description": "The source value"
          },
          "release_important": {
            "type": "boolean",
            "description": "Release Important"
          },
          "releasenotegroup_name": {
            "type": "string",
            "description": "Releasenotegroup Name"
          },
          "releasenotegroup_id": {
            "type": "integer",
            "format": "int32",
            "description": "Releasenotegroup Id"
          },
          "third_party_id": {
            "type": "integer",
            "format": "int32",
            "description": "Third Party Id"
          },
          "third_party_id_string": {
            "type": "string",
            "description": "Third Party Id String"
          },
          "supplier_status": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Status"
          },
          "contract_refextra": {
            "type": "string",
            "description": "Contract Refextra"
          },
          "appointment_type": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Type"
          },
          "customfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "value": {},
                "value_is_password_id": {
                  "type": "boolean"
                },
                "display": {
                  "type": "string"
                },
                "characterlimit": {
                  "type": "integer"
                },
                "characterlimittype": {
                  "type": "integer"
                },
                "inputtype": {
                  "type": "integer"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "searchable": {
                  "type": "boolean"
                },
                "ordervalues": {
                  "type": "boolean"
                },
                "ordervaluesby": {
                  "type": "integer"
                },
                "database_lookup_id": {
                  "type": "integer"
                },
                "database_lookup_auto": {
                  "type": "boolean"
                },
                "database_lookup_triggers": {
                  "type": "array"
                },
                "third_party_name": {
                  "type": "string"
                },
                "extratype": {
                  "type": "integer"
                },
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "copytograndchildonupdate": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "hyperlink": {
                  "type": "string"
                },
                "usage": {
                  "type": "integer"
                },
                "linked_table_id": {
                  "type": "integer"
                },
                "showondetailsscreen": {
                  "type": "boolean"
                },
                "third_party_value": {
                  "type": "string"
                },
                "custom_extra_table_id": {
                  "type": "integer"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "only_validate_on_creation": {
                  "type": "boolean"
                },
                "calculation": {
                  "type": "string"
                },
                "rounding": {
                  "type": "integer"
                },
                "validation_reasons": {
                  "type": "array"
                },
                "int_value_is_display": {
                  "type": "boolean"
                },
                "regex": {
                  "type": "string"
                },
                "onlyshowforagents": {
                  "type": "boolean"
                },
                "is_horizontal": {
                  "type": "boolean"
                },
                "copied": {
                  "type": "boolean"
                },
                "isencrypted": {
                  "type": "boolean"
                },
                "max_selection": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "selection_field_id": {
                  "type": "integer"
                },
                "variable_format_1": {
                  "type": "string"
                },
                "variable_format_2": {
                  "type": "string"
                },
                "validation_data": {
                  "type": "array"
                },
                "database_lookup_input": {
                  "type": "integer"
                },
                "table_data_entry_type": {
                  "type": "integer"
                },
                "showintable": {
                  "type": "boolean"
                },
                "table_height": {
                  "type": "integer"
                },
                "dont_delete_rows": {
                  "type": "boolean"
                },
                "table_matching_field": {
                  "type": "integer"
                },
                "new_storage_method": {
                  "type": "boolean"
                },
                "where_sql": {
                  "type": "string"
                },
                "load_type": {
                  "type": "integer"
                },
                "add_rows": {
                  "type": "boolean"
                },
                "delete_these_rows": {
                  "type": "array"
                },
                "showinpool": {
                  "type": "boolean"
                },
                "allow_pool_override": {
                  "type": "boolean"
                },
                "details_column_group": {
                  "type": "integer"
                },
                "add_row_per_value": {
                  "type": "boolean"
                },
                "store_in_fielddata": {
                  "type": "boolean"
                },
                "first_value_default": {
                  "type": "boolean"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "The customfields value"
          },
          "timeentries": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "actioncode": {
                  "type": "integer"
                },
                "time": {
                  "type": "number"
                },
                "actionbillingplanid": {
                  "type": "integer"
                },
                "value": {
                  "type": "number"
                },
                "overridden": {
                  "type": "boolean"
                },
                "actualtime": {
                  "type": "number"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The timeentries value"
          },
          "section_timezone": {
            "type": "string",
            "description": "Section Timezone"
          },
          "itilname": {
            "type": "string",
            "description": "The itilname value"
          },
          "related_service_descriptions": {
            "type": "string",
            "description": "Related Service Descriptions"
          },
          "related_businessapps_descriptions": {
            "type": "string",
            "description": "Related Businessapps Descriptions"
          },
          "related_service_category_names": {
            "type": "string",
            "description": "Related Service Category Names"
          },
          "projectinternaltask": {
            "type": "boolean",
            "description": "The projectinternaltask value"
          },
          "appointment_id": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Id"
          },
          "nextappointmentdate": {
            "type": "string",
            "format": "date-time",
            "description": "The nextappointmentdate value"
          },
          "firstname": {
            "type": "string",
            "description": "The firstname value"
          },
          "lastname": {
            "type": "string",
            "description": "The lastname value"
          },
          "connectedinstance_id": {
            "type": "integer",
            "format": "int32",
            "description": "Connectedinstance Id"
          },
          "web_url": {
            "type": "string",
            "description": "Web Url"
          },
          "api_url": {
            "type": "string",
            "description": "Api Url"
          },
          "action_number": {
            "type": "integer",
            "format": "int32",
            "description": "Action Number"
          },
          "action_ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Action Ticket Id"
          },
          "action_datetime": {
            "type": "string",
            "format": "date-time",
            "description": "Action Datetime"
          },
          "action_outcome": {
            "type": "string",
            "description": "Action Outcome"
          },
          "action_chargerate": {
            "type": "string",
            "description": "Action Chargerate"
          },
          "action_contract_ref": {
            "type": "string",
            "description": "Action Contract Ref"
          },
          "action_note": {
            "type": "string",
            "description": "Action Note"
          },
          "ticket_invoices_for_each_site": {
            "type": "boolean",
            "description": "Ticket Invoices For Each Site"
          },
          "salesorder_id": {
            "type": "integer",
            "format": "int32",
            "description": "Salesorder Id"
          },
          "orderhead_id": {
            "type": "integer",
            "format": "int32",
            "description": "Orderhead Id"
          },
          "budgettype": {
            "type": "string",
            "description": "The budgettype value"
          },
          "requesttype_name": {
            "type": "string",
            "description": "Requesttype Name"
          },
          "recalculate_billing": {
            "type": "boolean",
            "description": "Recalculate Billing"
          },
          "impactlevel": {
            "type": "integer",
            "format": "int32",
            "description": "The impactlevel value"
          },
          "supplier_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Id"
          },
          "pr_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pr Id"
          },
          "branch_id": {
            "type": "integer",
            "format": "int32",
            "description": "Branch Id"
          },
          "branch_name": {
            "type": "string",
            "description": "Branch Name"
          },
          "update_milestone_id": {
            "type": "integer",
            "format": "int32",
            "description": "Update Milestone Id"
          },
          "milestone_id": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Id"
          },
          "milestone_name": {
            "type": "string",
            "description": "Milestone Name"
          },
          "milestone_billing_type": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Billing Type"
          },
          "milestone_value": {
            "type": "number",
            "format": "double",
            "description": "Milestone Value"
          },
          "milestone_sequence": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Sequence"
          },
          "milestone_status": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Status"
          },
          "milestone_startdate": {
            "type": "string",
            "format": "date-time",
            "description": "Milestone Startdate"
          },
          "milestone_enddate": {
            "type": "string",
            "format": "date-time",
            "description": "Milestone Enddate"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "reviewed": {
            "type": "boolean",
            "description": "The reviewed value"
          },
          "action_agent_name": {
            "type": "string",
            "description": "Action Agent Name"
          },
          "merged_into_id": {
            "type": "integer",
            "format": "int32",
            "description": "Merged Into Id"
          },
          "reassigncount": {
            "type": "integer",
            "format": "int32",
            "description": "The reassigncount value"
          },
          "parent_status": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Status"
          },
          "parent_agent": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Agent"
          },
          "child_status": {
            "type": "integer",
            "format": "int32",
            "description": "Child Status"
          },
          "date_fully_closed": {
            "type": "string",
            "format": "date-time",
            "description": "Date Fully Closed"
          },
          "lastaction_chargerate": {
            "type": "string",
            "description": "Lastaction Chargerate"
          },
          "hover_summary": {
            "type": "string",
            "description": "Hover Summary"
          },
          "slatimeelapsed": {
            "type": "number",
            "format": "double",
            "description": "The slatimeelapsed value"
          },
          "ai_summary": {
            "type": "string",
            "description": "Ai Summary"
          },
          "search_score": {
            "type": "number",
            "format": "double",
            "description": "Search Score"
          },
          "main_project_id": {
            "type": "integer",
            "format": "int32",
            "description": "Main Project Id"
          },
          "is_maintenance": {
            "type": "boolean",
            "description": "Is Maintenance"
          },
          "first_respond_by_date": {
            "type": "string",
            "format": "date-time",
            "description": "First Respond By Date"
          },
          "sla_first_response_state": {
            "type": "string",
            "description": "Sla First Response State"
          },
          "phonenumber": {
            "type": "string",
            "description": "The phonenumber value"
          },
          "details_html": {
            "type": "string",
            "description": "Details Html"
          },
          "takenby": {
            "type": "string",
            "description": "The takenby value"
          },
          "datecreated": {
            "type": "string",
            "format": "date-time",
            "description": "The datecreated value"
          },
          "createdfrom_id": {
            "type": "integer",
            "format": "int32",
            "description": "Createdfrom Id"
          },
          "createdfrom_summary": {
            "type": "string",
            "description": "Createdfrom Summary"
          },
          "clonedfrom_id": {
            "type": "integer",
            "format": "int32",
            "description": "Clonedfrom Id"
          },
          "clonedfrom_summary": {
            "type": "string",
            "description": "Clonedfrom Summary"
          },
          "closure_note": {
            "type": "string",
            "description": "Closure Note"
          },
          "closure_note_html": {
            "type": "string",
            "description": "Closure Note Html"
          },
          "closure_time": {
            "type": "number",
            "format": "double",
            "description": "Closure Time"
          },
          "top_level_id": {
            "type": "integer",
            "format": "int32",
            "description": "Top Level Id"
          },
          "customer_relationships": {
            "type": "string",
            "description": "Customer Relationships"
          },
          "asset_number": {
            "type": "integer",
            "format": "int32",
            "description": "Asset Number"
          },
          "asset_site": {
            "type": "integer",
            "format": "int32",
            "description": "Asset Site"
          },
          "slaexcuse": {
            "type": "string",
            "description": "The slaexcuse value"
          },
          "site_sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Site Sla Id"
          },
          "client_reference": {
            "type": "string",
            "description": "Client Reference"
          },
          "supplier_slaexcuse": {
            "type": "string",
            "description": "Supplier Slaexcuse"
          },
          "supplier_date": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Date"
          },
          "supplier_contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Contract Id"
          },
          "supplier_contract_ref": {
            "type": "string",
            "description": "Supplier Contract Ref"
          },
          "supplier_sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Sla Id"
          },
          "supplier_priority_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Priority Id"
          },
          "supplier_responsestate": {
            "type": "string",
            "description": "Supplier Responsestate"
          },
          "supplier_responsedate": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Responsedate"
          },
          "supplier_responsetime": {
            "type": "number",
            "format": "double",
            "description": "Supplier Responsetime"
          },
          "supplier_respondbydate": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Respondbydate"
          },
          "supplier_slastate": {
            "type": "string",
            "description": "Supplier Slastate"
          },
          "supplier_slatimeelapsed": {
            "type": "number",
            "format": "double",
            "description": "Supplier Slatimeelapsed"
          },
          "supplier_dateclosed": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Dateclosed"
          },
          "supplier_fixbydate": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Fixbydate"
          },
          "supplier_breachrespsent": {
            "type": "boolean",
            "description": "Supplier Breachrespsent"
          },
          "supplier_breachfixbysent": {
            "type": "boolean",
            "description": "Supplier Breachfixbysent"
          },
          "changestate": {
            "type": "string",
            "description": "The changestate value"
          },
          "approvedby": {
            "type": "integer",
            "format": "int32",
            "description": "The approvedby value"
          },
          "showforusers": {
            "type": "boolean",
            "description": "The showforusers value"
          },
          "messsent": {
            "type": "string",
            "description": "The messsent value"
          },
          "satisfactionlevel": {
            "type": "integer",
            "format": "int32",
            "description": "The satisfactionlevel value"
          },
          "satisfactioncomment": {
            "type": "string",
            "description": "The satisfactioncomment value"
          },
          "invoicenumber": {
            "type": "string",
            "description": "The invoicenumber value"
          },
          "invoicenote": {
            "type": "string",
            "description": "The invoicenote value"
          },
          "invoicedate": {
            "type": "string",
            "format": "date-time",
            "description": "The invoicedate value"
          },
          "invoicepaiddate": {
            "type": "string",
            "format": "date-time",
            "description": "The invoicepaiddate value"
          },
          "nonbillable_time": {
            "type": "number",
            "format": "double",
            "description": "Nonbillable Time"
          },
          "mileage": {
            "type": "number",
            "format": "double",
            "description": "The mileage value"
          },
          "planneddate": {
            "type": "string",
            "format": "date-time",
            "description": "The planneddate value"
          },
          "ccaddress": {
            "type": "string",
            "description": "The ccaddress value"
          },
          "agreedcleared": {
            "type": "boolean",
            "description": "The agreedcleared value"
          },
          "responsetime": {
            "type": "number",
            "format": "double",
            "description": "The responsetime value"
          },
          "first_responsetime": {
            "type": "number",
            "format": "double",
            "description": "First Responsetime"
          },
          "alsoinform": {
            "type": "string",
            "description": "The alsoinform value"
          },
          "justification": {
            "type": "string",
            "description": "The justification value"
          },
          "backoutplan": {
            "type": "string",
            "description": "The backoutplan value"
          },
          "communicationplan": {
            "type": "string",
            "description": "The communicationplan value"
          },
          "testplan": {
            "type": "string",
            "description": "The testplan value"
          },
          "riskdescription": {
            "type": "string",
            "description": "The riskdescription value"
          },
          "impactdescription": {
            "type": "string",
            "description": "The impactdescription value"
          },
          "service_id": {
            "type": "integer",
            "format": "int32",
            "description": "Service Id"
          },
          "isparentservice": {
            "type": "boolean",
            "description": "The isparentservice value"
          },
          "surveysent": {
            "type": "boolean",
            "description": "The surveysent value"
          },
          "planneddateend": {
            "type": "string",
            "format": "date-time",
            "description": "The planneddateend value"
          },
          "currentfaactionnumber": {
            "type": "integer",
            "format": "int32",
            "description": "The currentfaactionnumber value"
          },
          "approval_process_step": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Process Step"
          },
          "approval_process_step_name": {
            "type": "string",
            "description": "Approval Process Step Name"
          },
          "approval_cab_name": {
            "type": "string",
            "description": "Approval Cab Name"
          },
          "approval_process_id": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Process Id"
          },
          "faultcodeopen": {
            "type": "integer",
            "format": "int32",
            "description": "The faultcodeopen value"
          },
          "faultcode": {
            "type": "integer",
            "format": "int32",
            "description": "The faultcode value"
          },
          "laststatus3rdparty": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatus3rdparty value"
          },
          "inform3rdpartysystem": {
            "type": "boolean",
            "description": "The inform3rdpartysystem value"
          },
          "deliverycontact": {
            "type": "string",
            "description": "The deliverycontact value"
          },
          "delivery_address": {
            "type": "object",
            "description": "Delivery Address"
          },
          "surveyneeded": {
            "type": "boolean",
            "description": "The surveyneeded value"
          },
          "knownerror": {
            "type": "boolean",
            "description": "The knownerror value"
          },
          "development": {
            "type": "boolean",
            "description": "The development value"
          },
          "causedby": {
            "type": "integer",
            "format": "int32",
            "description": "The causedby value"
          },
          "messsentlast": {
            "type": "string",
            "description": "The messsentlast value"
          },
          "unapprovedchangestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The unapprovedchangestatus value"
          },
          "changeseq": {
            "type": "integer",
            "format": "int32",
            "description": "The changeseq value"
          },
          "lastrecurringemailsentdate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastrecurringemailsentdate value"
          },
          "template_id": {
            "type": "integer",
            "format": "int32",
            "description": "Template Id"
          },
          "_original_templateparentid": {
            "type": "integer",
            "format": "int32",
            "description": "Original Templateparentid"
          },
          "_automation_entity_type": {
            "type": "integer",
            "format": "int32",
            "description": "Automation Entity Type"
          },
          "template_name": {
            "type": "string",
            "description": "Template Name"
          },
          "child_template_id": {
            "type": "integer",
            "format": "int32",
            "description": "Child Template Id"
          },
          "slaholdreminderdatelastemailed": {
            "type": "string",
            "format": "date-time",
            "description": "The slaholdreminderdatelastemailed value"
          },
          "closurereminderdatelastemailed": {
            "type": "string",
            "format": "date-time",
            "description": "The closurereminderdatelastemailed value"
          },
          "assetstring": {
            "type": "string",
            "description": "The assetstring value"
          },
          "mailboxid": {
            "type": "integer",
            "format": "int32",
            "description": "The mailboxid value"
          },
          "alerttype": {
            "type": "string",
            "description": "The alerttype value"
          },
          "actisbillabledefault": {
            "type": "boolean",
            "description": "The actisbillabledefault value"
          },
          "emaildisplayname": {
            "type": "string",
            "description": "The emaildisplayname value"
          },
          "emailpriority": {
            "type": "integer",
            "format": "int32",
            "description": "The emailpriority value"
          },
          "chargerate": {
            "type": "integer",
            "format": "int32",
            "description": "The chargerate value"
          },
          "timezonename": {
            "type": "string",
            "description": "The timezonename value"
          },
          "forwardinboundupdates": {
            "type": "boolean",
            "description": "The forwardinboundupdates value"
          },
          "loggedoutofhdworkinghours": {
            "type": "boolean",
            "description": "The loggedoutofhdworkinghours value"
          },
          "acctmaninformedsurvey": {
            "type": "boolean",
            "description": "The acctmaninformedsurvey value"
          },
          "laststatuschangeinformed": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatuschangeinformed value"
          },
          "gfialerttype": {
            "type": "string",
            "description": "The gfialerttype value"
          },
          "quotedescription": {
            "type": "string",
            "description": "The quotedescription value"
          },
          "quotelabouramount": {
            "type": "number",
            "format": "double",
            "description": "The quotelabouramount value"
          },
          "quotepriority": {
            "type": "integer",
            "format": "int32",
            "description": "The quotepriority value"
          },
          "budgetcode": {
            "type": "integer",
            "format": "int32",
            "description": "The budgetcode value"
          },
          "actualcost": {
            "type": "number",
            "format": "double",
            "description": "The actualcost value"
          },
          "invoicestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The invoicestatus value"
          },
          "invoicedescription": {
            "type": "string",
            "description": "The invoicedescription value"
          },
          "invoicelabouramount": {
            "type": "number",
            "format": "double",
            "description": "The invoicelabouramount value"
          },
          "invoicematerialsamount": {
            "type": "number",
            "format": "double",
            "description": "The invoicematerialsamount value"
          },
          "firsttimefix": {
            "type": "integer",
            "format": "int32",
            "description": "The firsttimefix value"
          },
          "quotematerialsamount": {
            "type": "number",
            "format": "double",
            "description": "The quotematerialsamount value"
          },
          "ukasaccredited": {
            "type": "boolean",
            "description": "The ukasaccredited value"
          },
          "labno": {
            "type": "string",
            "description": "The labno value"
          },
          "twitterscreenname": {
            "type": "string",
            "description": "The twitterscreenname value"
          },
          "twitterid": {
            "type": "integer",
            "format": "int64",
            "description": "The twitterid value"
          },
          "facebook_id": {
            "type": "string",
            "description": "Facebook Id"
          },
          "fixbydateadjusted": {
            "type": "boolean",
            "description": "The fixbydateadjusted value"
          },
          "loggedonbehalfby": {
            "type": "string",
            "description": "The loggedonbehalfby value"
          },
          "alternativecontactno": {
            "type": "string",
            "description": "The alternativecontactno value"
          },
          "operationalserviceid": {
            "type": "integer",
            "format": "int32",
            "description": "The operationalserviceid value"
          },
          "requestdetailsprinted": {
            "type": "boolean",
            "description": "The requestdetailsprinted value"
          },
          "serviceformprinted": {
            "type": "boolean",
            "description": "The serviceformprinted value"
          },
          "auditstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The auditstatus value"
          },
          "auditunum": {
            "type": "integer",
            "format": "int32",
            "description": "The auditunum value"
          },
          "auditdate": {
            "type": "string",
            "format": "date-time",
            "description": "The auditdate value"
          },
          "auditnote": {
            "type": "string",
            "description": "The auditnote value"
          },
          "auditfaileddate": {
            "type": "string",
            "format": "date-time",
            "description": "The auditfaileddate value"
          },
          "auditfailednote": {
            "type": "string",
            "description": "The auditfailednote value"
          },
          "userrequestedapprover": {
            "type": "integer",
            "format": "int32",
            "description": "The userrequestedapprover value"
          },
          "oppdontaddtomailinglist": {
            "type": "boolean",
            "description": "The oppdontaddtomailinglist value"
          },
          "sendprintrequest": {
            "type": "integer",
            "format": "int32",
            "description": "The sendprintrequest value"
          },
          "pagerdutyid": {
            "type": "string",
            "description": "The pagerdutyid value"
          },
          "pagerdutyincidentidstring": {
            "type": "string",
            "description": "The pagerdutyincidentidstring value"
          },
          "pagerdutystatus": {
            "type": "integer",
            "format": "int32",
            "description": "The pagerdutystatus value"
          },
          "pagerdutyurl": {
            "type": "string",
            "description": "The pagerdutyurl value"
          },
          "pagerdutyincidentid": {
            "type": "string",
            "description": "The pagerdutyincidentid value"
          },
          "opportunity_third_party_url": {
            "type": "string",
            "description": "Opportunity Third Party Url"
          },
          "pr_link": {
            "type": "string",
            "description": "Pr Link"
          },
          "github_repository": {
            "type": "string",
            "description": "Github Repository"
          },
          "component_id": {
            "type": "integer",
            "format": "int32",
            "description": "Component Id"
          },
          "component_name": {
            "type": "string",
            "description": "Component Name"
          },
          "version_id": {
            "type": "integer",
            "format": "int32",
            "description": "Version Id"
          },
          "version_name": {
            "type": "string",
            "description": "Version Name"
          },
          "mailentryid": {
            "type": "string",
            "description": "The mailentryid value"
          },
          "contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contract Id"
          },
          "contract_ref": {
            "type": "string",
            "description": "Contract Ref"
          },
          "billing_address": {
            "type": "object",
            "description": "Billing Address"
          },
          "workflow_stepstarted": {
            "type": "string",
            "format": "date-time",
            "description": "Workflow Stepstarted"
          },
          "lessonslearned": {
            "type": "string",
            "description": "The lessonslearned value"
          },
          "laststatuschangeinformedmanager": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatuschangeinformedmanager value"
          },
          "lastbugzillasync": {
            "type": "string",
            "format": "date-time",
            "description": "The lastbugzillasync value"
          },
          "sapid": {
            "type": "string",
            "description": "The sapid value"
          },
          "sapattachmentsuuid": {
            "type": "string",
            "description": "The sapattachmentsuuid value"
          },
          "currency": {
            "type": "integer",
            "format": "int32",
            "description": "The currency value"
          },
          "projectconsignmentheaderid": {
            "type": "integer",
            "format": "int32",
            "description": "The projectconsignmentheaderid value"
          },
          "projectconsignmentdetailid": {
            "type": "integer",
            "format": "int32",
            "description": "The projectconsignmentdetailid value"
          },
          "servicefailurestid": {
            "type": "integer",
            "format": "int32",
            "description": "The servicefailurestid value"
          },
          "hdid": {
            "type": "integer",
            "format": "int32",
            "description": "The hdid value"
          },
          "deleted": {
            "type": "boolean",
            "description": "The deleted value"
          },
          "matched_rule_id": {
            "type": "integer",
            "format": "int32",
            "description": "Matched Rule Id"
          },
          "matched_rule_name": {
            "type": "string",
            "description": "Matched Rule Name"
          },
          "matched_rule_dont_show_notification": {
            "type": "boolean",
            "description": "Matched Rule Dont Show Notification"
          },
          "ignore_kb_match": {
            "type": "boolean",
            "description": "Ignore Kb Match"
          },
          "deadlinenotificationhours": {
            "type": "number",
            "format": "double",
            "description": "The deadlinenotificationhours value"
          },
          "asset_type": {
            "type": "integer",
            "format": "int32",
            "description": "Asset Type"
          },
          "showonroadmap": {
            "type": "boolean",
            "description": "The showonroadmap value"
          },
          "roadmapnote": {
            "type": "string",
            "description": "The roadmapnote value"
          },
          "phonenumberfrom": {
            "type": "string",
            "description": "The phonenumberfrom value"
          },
          "addressfrom": {
            "type": "string",
            "description": "The addressfrom value"
          },
          "changeinformation_html": {
            "type": "string",
            "description": "Changeinformation Html"
          },
          "team_department_id": {
            "type": "integer",
            "format": "int32",
            "description": "Team Department Id"
          },
          "sendack": {
            "type": "boolean",
            "description": "The sendack value"
          },
          "newaction_emailfrom": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Emailfrom"
          },
          "newaction_emailfrom_address_override": {
            "type": "string",
            "description": "Newaction Emailfrom Address Override"
          },
          "_canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "_mustupdateticketuser": {
            "type": "boolean",
            "description": "The mustupdateticketuser value"
          },
          "_spam": {
            "type": "boolean",
            "description": "The spam value"
          },
          "_spamblock": {
            "type": "boolean",
            "description": "The spamblock value"
          },
          "users_name": {
            "type": "string",
            "description": "Users Name"
          },
          "sibling_count_open": {
            "type": "integer",
            "format": "int32",
            "description": "Sibling Count Open"
          },
          "parent_summary": {
            "type": "string",
            "description": "Parent Summary"
          },
          "parent_status_name": {
            "type": "string",
            "description": "Parent Status Name"
          },
          "new_approvalprocess": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess"
          },
          "new_approvalprocess_agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Agent Id"
          },
          "new_approvalprocess_user_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess User Id"
          },
          "new_approvalprocess_email": {
            "type": "string",
            "description": "New Approvalprocess Email"
          },
          "new_approvalprocess_cab_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Cab Id"
          },
          "approvers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "purchase_order_id": {
                  "type": "integer"
                },
                "purchase_order_ref": {
                  "type": "string"
                },
                "quote_id": {
                  "type": "integer"
                },
                "quote_ref": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "invoice_id": {
                  "type": "integer"
                },
                "invoice_ref": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "emailstatus": {
                  "type": "integer"
                },
                "result": {
                  "type": "integer"
                },
                "emailaddress": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "adhoc": {
                  "type": "boolean"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "ticket_user_id": {
                  "type": "integer"
                },
                "ticket_user_name": {
                  "type": "string"
                },
                "cab_id": {
                  "type": "integer"
                },
                "templateid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "image": {
                  "type": "string"
                },
                "initials": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "requestor_agent_id": {
                  "type": "integer"
                },
                "requestor_user_id": {
                  "type": "integer"
                },
                "datetime": {
                  "type": "string"
                },
                "approval_process_id": {
                  "type": "integer"
                },
                "approval_process_name": {
                  "type": "string"
                },
                "approval_process_guid": {
                  "type": "string"
                },
                "approver_note": {
                  "type": "string"
                },
                "requestor_name": {
                  "type": "string"
                },
                "requestor_imgpath": {
                  "type": "string"
                },
                "requestor_colour": {
                  "type": "string"
                },
                "requestor_initials": {
                  "type": "string"
                },
                "requestor_onlinestatus": {
                  "type": "integer"
                },
                "requestor_lastonline": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "_includeticketinresponse": {
                  "type": "boolean"
                },
                "attachment_list": {
                  "type": "object"
                },
                "customfields": {
                  "type": "array"
                },
                "agent_name": {
                  "type": "string"
                },
                "agent_initials": {
                  "type": "string"
                },
                "agent_requestor_colour": {
                  "type": "string"
                },
                "agent_requestor_imgpath": {
                  "type": "string"
                },
                "delegated_by_uid": {
                  "type": "integer"
                },
                "votes_required_to_accept": {
                  "type": "integer"
                },
                "votes_required_to_reject": {
                  "type": "integer"
                },
                "is_mandatory": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "faresultchanged": {
                  "type": "integer"
                },
                "token": {
                  "type": "string"
                },
                "uniqueid": {
                  "type": "integer"
                },
                "signature": {
                  "type": "string"
                },
                "newsignatureadded": {
                  "type": "boolean"
                },
                "lastreminderdatetime": {
                  "type": "string"
                },
                "startdate": {
                  "type": "string"
                },
                "targetdate": {
                  "type": "string"
                },
                "starttime": {
                  "type": "string"
                },
                "targettime": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "allow_approver_attachments": {
                  "type": "boolean"
                },
                "holiday_id": {
                  "type": "integer"
                },
                "holiday_ref": {
                  "type": "string"
                },
                "holiday_start": {
                  "type": "string"
                },
                "holiday_end": {
                  "type": "string"
                },
                "holiday_allday": {
                  "type": "boolean"
                },
                "attachments": {
                  "type": "array"
                },
                "admin_overridden": {
                  "type": "boolean"
                },
                "admin_override_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "total_count": {
                  "type": "integer"
                },
                "send_webhook": {
                  "type": "boolean"
                },
                "dateapproved": {
                  "type": "string"
                },
                "step_id": {
                  "type": "integer"
                },
                "step_name": {
                  "type": "string"
                },
                "approval_inprogress": {
                  "type": "boolean"
                },
                "role_name": {
                  "type": "string"
                },
                "_isportalagentnote": {
                  "type": "boolean"
                },
                "delegated_by_username": {
                  "type": "string"
                },
                "_delegate_to_agent_id": {
                  "type": "integer"
                },
                "kb_article_description": {
                  "type": "string"
                },
                "kb_article_notes": {
                  "type": "string"
                },
                "kb_article_resolution": {
                  "type": "string"
                },
                "kb_article_type": {
                  "type": "integer"
                },
                "kb_pdf_template": {
                  "type": "integer"
                },
                "kb_next_review_date": {
                  "type": "string"
                },
                "kb_tags": {
                  "type": "array"
                },
                "kb_new_template_when_linked": {
                  "type": "integer"
                },
                "ticket_status": {
                  "type": "integer"
                },
                "ticket_statusobj": {
                  "type": "object"
                },
                "delegated_by_email": {
                  "type": "string"
                }
              }
            },
            "description": "The approvers value"
          },
          "new_approvers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "purchase_order_id": {
                  "type": "integer"
                },
                "purchase_order_ref": {
                  "type": "string"
                },
                "quote_id": {
                  "type": "integer"
                },
                "quote_ref": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "invoice_id": {
                  "type": "integer"
                },
                "invoice_ref": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "emailstatus": {
                  "type": "integer"
                },
                "result": {
                  "type": "integer"
                },
                "emailaddress": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "adhoc": {
                  "type": "boolean"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "ticket_user_id": {
                  "type": "integer"
                },
                "ticket_user_name": {
                  "type": "string"
                },
                "cab_id": {
                  "type": "integer"
                },
                "templateid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "image": {
                  "type": "string"
                },
                "initials": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "requestor_agent_id": {
                  "type": "integer"
                },
                "requestor_user_id": {
                  "type": "integer"
                },
                "datetime": {
                  "type": "string"
                },
                "approval_process_id": {
                  "type": "integer"
                },
                "approval_process_name": {
                  "type": "string"
                },
                "approval_process_guid": {
                  "type": "string"
                },
                "approver_note": {
                  "type": "string"
                },
                "requestor_name": {
                  "type": "string"
                },
                "requestor_imgpath": {
                  "type": "string"
                },
                "requestor_colour": {
                  "type": "string"
                },
                "requestor_initials": {
                  "type": "string"
                },
                "requestor_onlinestatus": {
                  "type": "integer"
                },
                "requestor_lastonline": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "_includeticketinresponse": {
                  "type": "boolean"
                },
                "attachment_list": {
                  "type": "object"
                },
                "customfields": {
                  "type": "array"
                },
                "agent_name": {
                  "type": "string"
                },
                "agent_initials": {
                  "type": "string"
                },
                "agent_requestor_colour": {
                  "type": "string"
                },
                "agent_requestor_imgpath": {
                  "type": "string"
                },
                "delegated_by_uid": {
                  "type": "integer"
                },
                "votes_required_to_accept": {
                  "type": "integer"
                },
                "votes_required_to_reject": {
                  "type": "integer"
                },
                "is_mandatory": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "faresultchanged": {
                  "type": "integer"
                },
                "token": {
                  "type": "string"
                },
                "uniqueid": {
                  "type": "integer"
                },
                "signature": {
                  "type": "string"
                },
                "newsignatureadded": {
                  "type": "boolean"
                },
                "lastreminderdatetime": {
                  "type": "string"
                },
                "startdate": {
                  "type": "string"
                },
                "targetdate": {
                  "type": "string"
                },
                "starttime": {
                  "type": "string"
                },
                "targettime": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "allow_approver_attachments": {
                  "type": "boolean"
                },
                "holiday_id": {
                  "type": "integer"
                },
                "holiday_ref": {
                  "type": "string"
                },
                "holiday_start": {
                  "type": "string"
                },
                "holiday_end": {
                  "type": "string"
                },
                "holiday_allday": {
                  "type": "boolean"
                },
                "attachments": {
                  "type": "array"
                },
                "admin_overridden": {
                  "type": "boolean"
                },
                "admin_override_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "total_count": {
                  "type": "integer"
                },
                "send_webhook": {
                  "type": "boolean"
                },
                "dateapproved": {
                  "type": "string"
                },
                "step_id": {
                  "type": "integer"
                },
                "step_name": {
                  "type": "string"
                },
                "approval_inprogress": {
                  "type": "boolean"
                },
                "role_name": {
                  "type": "string"
                },
                "_isportalagentnote": {
                  "type": "boolean"
                },
                "delegated_by_username": {
                  "type": "string"
                },
                "_delegate_to_agent_id": {
                  "type": "integer"
                },
                "kb_article_description": {
                  "type": "string"
                },
                "kb_article_notes": {
                  "type": "string"
                },
                "kb_article_resolution": {
                  "type": "string"
                },
                "kb_article_type": {
                  "type": "integer"
                },
                "kb_pdf_template": {
                  "type": "integer"
                },
                "kb_next_review_date": {
                  "type": "string"
                },
                "kb_tags": {
                  "type": "array"
                },
                "kb_new_template_when_linked": {
                  "type": "integer"
                },
                "ticket_status": {
                  "type": "integer"
                },
                "ticket_statusobj": {
                  "type": "object"
                },
                "delegated_by_email": {
                  "type": "string"
                }
              }
            },
            "description": "New Approvers"
          },
          "appointment_count": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Count"
          },
          "open_chat_count": {
            "type": "integer",
            "format": "int32",
            "description": "Open Chat Count"
          },
          "task_count": {
            "type": "integer",
            "format": "int32",
            "description": "Task Count"
          },
          "create_article": {
            "type": "boolean",
            "description": "Create Article"
          },
          "qualifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "weight": {
                  "type": "integer"
                },
                "mustmatch": {
                  "type": "boolean"
                },
                "unassigned_if_lb_no_match": {
                  "type": "boolean"
                },
                "load_balance_if_matched": {
                  "type": "boolean"
                },
                "load_balance_if_unmatched": {
                  "type": "boolean"
                },
                "criteria": {
                  "type": "array"
                },
                "agents": {
                  "type": "array"
                },
                "agent_matched": {
                  "type": "boolean"
                },
                "_domatch": {
                  "type": "boolean"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The qualifications value"
          },
          "target_adjust": {
            "type": "integer",
            "format": "int32",
            "description": "Target Adjust"
          },
          "start_adjust": {
            "type": "integer",
            "format": "int32",
            "description": "Start Adjust"
          },
          "dont_do_rules": {
            "type": "boolean",
            "description": "Dont Do Rules"
          },
          "dont_do_databaselookups": {
            "type": "boolean",
            "description": "Dont Do Databaselookups"
          },
          "apply_rules": {
            "type": "boolean",
            "description": "Apply Rules"
          },
          "apply_this_rule": {
            "type": "integer",
            "format": "int32",
            "description": "Apply This Rule"
          },
          "_forcereassign": {
            "type": "boolean",
            "description": "The forcereassign value"
          },
          "_appointment01_ok": {
            "type": "boolean",
            "description": "Appointment01 Ok"
          },
          "_agent01_ok": {
            "type": "boolean",
            "description": "Agent01 Ok"
          },
          "_agent02_ok": {
            "type": "boolean",
            "description": "Agent02 Ok"
          },
          "_asset01_ok": {
            "type": "boolean",
            "description": "Asset01 Ok"
          },
          "return_this": {
            "type": "boolean",
            "description": "Return This"
          },
          "_validate_form": {
            "type": "boolean",
            "description": "Validate Form"
          },
          "_validate_updates": {
            "type": "boolean",
            "description": "Validate Updates"
          },
          "attachments": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "third_party_id": {
                  "type": "string"
                },
                "link": {
                  "type": "string"
                },
                "content_type": {
                  "type": "string"
                },
                "last_updated": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "filename": {
                  "type": "string"
                },
                "datecreated": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "filesize": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "unique_id": {
                  "type": "integer"
                },
                "desc": {
                  "type": "string"
                },
                "isimage": {
                  "type": "boolean"
                },
                "data": {
                  "type": "string"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "action_id": {
                  "type": "integer"
                },
                "outcome_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "attachmentaction_id": {
                  "type": "integer"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "guid": {
                  "type": "string"
                },
                "image_upload_id": {
                  "type": "integer"
                },
                "image_upload_key": {
                  "type": "string"
                },
                "file": {
                  "type": "string"
                },
                "_enduserportalpdfprint": {
                  "type": "boolean"
                },
                "anon_outcomeid": {
                  "type": "integer"
                },
                "has_scanned": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "_is_new_version": {
                  "type": "boolean"
                },
                "parent_name": {
                  "type": "string"
                },
                "parent_desc": {
                  "type": "string"
                },
                "version_count": {
                  "type": "integer"
                },
                "_alreadyuploaded": {
                  "type": "boolean"
                },
                "copy_from_id": {
                  "type": "integer"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "external_links": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "_start_transcription": {
                  "type": "boolean"
                },
                "_transcription_started": {
                  "type": "boolean"
                },
                "_transcription_is_new_action": {
                  "type": "boolean"
                },
                "showforusers": {
                  "type": "boolean"
                },
                "showonchild": {
                  "type": "boolean"
                },
                "showonrelated": {
                  "type": "boolean"
                },
                "data_base64": {
                  "type": "string"
                },
                "download_url": {
                  "type": "string"
                },
                "third_party_token": {
                  "type": "string"
                },
                "already_posted": {
                  "type": "boolean"
                },
                "faultid": {
                  "type": "integer"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "s3url": {
                  "type": "string"
                },
                "att_link": {
                  "type": "string"
                },
                "child_count": {
                  "type": "integer"
                },
                "parent_id": {
                  "type": "integer"
                },
                "linked_version_id": {
                  "type": "integer"
                },
                "allow_anon_upload": {
                  "type": "boolean"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "validate_guid": {
                  "type": "string"
                },
                "import_parentid": {
                  "type": "string"
                },
                "folder_hierarchy": {
                  "type": "string"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "is_s3": {
                  "type": "boolean"
                }
              }
            },
            "description": "The attachments value"
          },
          "documents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "third_party_id": {
                  "type": "string"
                },
                "link": {
                  "type": "string"
                },
                "content_type": {
                  "type": "string"
                },
                "last_updated": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "filename": {
                  "type": "string"
                },
                "datecreated": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "filesize": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "unique_id": {
                  "type": "integer"
                },
                "desc": {
                  "type": "string"
                },
                "isimage": {
                  "type": "boolean"
                },
                "data": {
                  "type": "string"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "action_id": {
                  "type": "integer"
                },
                "outcome_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "attachmentaction_id": {
                  "type": "integer"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "guid": {
                  "type": "string"
                },
                "image_upload_id": {
                  "type": "integer"
                },
                "image_upload_key": {
                  "type": "string"
                },
                "file": {
                  "type": "string"
                },
                "_enduserportalpdfprint": {
                  "type": "boolean"
                },
                "anon_outcomeid": {
                  "type": "integer"
                },
                "has_scanned": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "_is_new_version": {
                  "type": "boolean"
                },
                "parent_name": {
                  "type": "string"
                },
                "parent_desc": {
                  "type": "string"
                },
                "version_count": {
                  "type": "integer"
                },
                "_alreadyuploaded": {
                  "type": "boolean"
                },
                "copy_from_id": {
                  "type": "integer"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "external_links": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "_start_transcription": {
                  "type": "boolean"
                },
                "_transcription_started": {
                  "type": "boolean"
                },
                "_transcription_is_new_action": {
                  "type": "boolean"
                },
                "showforusers": {
                  "type": "boolean"
                },
                "showonchild": {
                  "type": "boolean"
                },
                "showonrelated": {
                  "type": "boolean"
                },
                "data_base64": {
                  "type": "string"
                },
                "download_url": {
                  "type": "string"
                },
                "third_party_token": {
                  "type": "string"
                },
                "already_posted": {
                  "type": "boolean"
                },
                "faultid": {
                  "type": "integer"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "s3url": {
                  "type": "string"
                },
                "att_link": {
                  "type": "string"
                },
                "child_count": {
                  "type": "integer"
                },
                "parent_id": {
                  "type": "integer"
                },
                "linked_version_id": {
                  "type": "integer"
                },
                "allow_anon_upload": {
                  "type": "boolean"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "validate_guid": {
                  "type": "string"
                },
                "import_parentid": {
                  "type": "string"
                },
                "folder_hierarchy": {
                  "type": "string"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "is_s3": {
                  "type": "boolean"
                }
              }
            },
            "description": "The documents value"
          },
          "popup_notes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "integer"
                },
                "site_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "date_created": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "dismissable": {
                  "type": "boolean"
                },
                "read_status": {
                  "type": "integer"
                },
                "displaymodal": {
                  "type": "boolean"
                },
                "displayhtml": {
                  "type": "boolean"
                },
                "limitdaterange": {
                  "type": "boolean"
                },
                "startdate": {
                  "type": "string"
                },
                "enddate": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Popup Notes"
          },
          "current_action_type": {
            "type": "string",
            "description": "Current Action Type"
          },
          "current_action_name": {
            "type": "string",
            "description": "Current Action Name"
          },
          "_ispreview": {
            "type": "boolean",
            "description": "The ispreview value"
          },
          "assets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "changeguid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "inventory_number": {
                  "type": "string"
                },
                "key_field": {
                  "type": "string"
                },
                "key_field2": {
                  "type": "string"
                },
                "key_field3": {
                  "type": "string"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "business_owner_id": {
                  "type": "integer"
                },
                "business_owner_name": {
                  "type": "string"
                },
                "business_owner_site": {
                  "type": "string"
                },
                "business_owner_client": {
                  "type": "string"
                },
                "business_owner_cab_id": {
                  "type": "integer"
                },
                "business_owner_cab_name": {
                  "type": "string"
                },
                "username": {
                  "type": "string"
                },
                "technical_owner_id": {
                  "type": "integer"
                },
                "technical_owner_name": {
                  "type": "string"
                },
                "technical_owner_cab_id": {
                  "type": "integer"
                },
                "technical_owner_cab_name": {
                  "type": "string"
                },
                "intune_default_site": {
                  "type": "integer"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "icon": {
                  "type": "string"
                },
                "warranty_end": {
                  "type": "string"
                },
                "inactive": {
                  "type": "boolean"
                },
                "is_primary_asset": {
                  "type": "boolean"
                },
                "parent_id": {
                  "type": "integer"
                },
                "lansweeper_parent_id": {
                  "type": "string"
                },
                "child_id": {
                  "type": "integer"
                },
                "sibling_id": {
                  "type": "boolean"
                },
                "contract_value": {
                  "type": "number"
                },
                "contract_ref": {
                  "type": "string"
                },
                "contract_id": {
                  "type": "integer"
                },
                "supplier_id": {
                  "type": "integer"
                },
                "supplier_name": {
                  "type": "string"
                },
                "manufacturer_id": {
                  "type": "integer"
                },
                "manufacturer_name": {
                  "type": "string"
                },
                "supplier_contract_id": {
                  "type": "integer"
                },
                "supplier_contract_ref": {
                  "type": "string"
                },
                "supplier_sla_id": {
                  "type": "integer"
                },
                "supplier_priority_id": {
                  "type": "integer"
                },
                "fields": {
                  "type": "array"
                },
                "customfields": {
                  "type": "array"
                },
                "relationship_id": {
                  "type": "integer"
                },
                "default_contract_value": {
                  "type": "number"
                },
                "itemstock_id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "stock_date": {
                  "type": "string"
                },
                "non_consignable": {
                  "type": "boolean"
                },
                "reserved_salesorder_id": {
                  "type": "integer"
                },
                "reserved_salesorder_line_id": {
                  "type": "integer"
                },
                "matching_field": {
                  "type": "string"
                },
                "is_auto_picking_asset_tag": {
                  "type": "boolean"
                },
                "device42_id": {
                  "type": "integer"
                },
                "device42_url": {
                  "type": "string"
                },
                "related_services": {
                  "type": "string"
                },
                "technical_owner": {
                  "type": "string"
                },
                "business_owner": {
                  "type": "string"
                },
                "primary_asset_chart_json": {
                  "type": "string"
                },
                "criticality": {
                  "type": "integer"
                },
                "service_id": {
                  "type": "integer"
                },
                "key": {
                  "type": "integer"
                },
                "table": {
                  "type": "integer"
                },
                "use": {
                  "type": "string"
                },
                "device_number": {
                  "type": "integer"
                },
                "assettype_guid": {
                  "type": "string"
                },
                "owning_portfolio_name": {
                  "type": "string"
                },
                "owning_service_name": {
                  "type": "string"
                },
                "owning_businessapp_name": {
                  "type": "string"
                },
                "owning_ci_name": {
                  "type": "string"
                },
                "warranty_start": {
                  "type": "string"
                },
                "labour_warranty_start": {
                  "type": "string"
                },
                "labour_warranty_end": {
                  "type": "string"
                },
                "parent_guid": {
                  "type": "string"
                },
                "child_guid": {
                  "type": "string"
                },
                "status_id": {
                  "type": "integer"
                },
                "status_name": {
                  "type": "string"
                },
                "third_party_id": {
                  "type": "integer"
                },
                "sla_name": {
                  "type": "string"
                },
                "priority_name": {
                  "type": "string"
                },
                "latest_contract_ref": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "ncentral_url": {
                  "type": "string"
                },
                "ncentral_remote_url": {
                  "type": "string"
                },
                "contract_end_date": {
                  "type": "string"
                },
                "atera_id": {
                  "type": "string"
                },
                "automate_id": {
                  "type": "integer"
                },
                "automate_url": {
                  "type": "string"
                },
                "connectwise_control_url": {
                  "type": "string"
                },
                "ninjarmm_id": {
                  "type": "integer"
                },
                "ninja_url": {
                  "type": "string"
                },
                "ninja_remote_url": {
                  "type": "string"
                },
                "syncro_url": {
                  "type": "string"
                },
                "syncroid": {
                  "type": "integer"
                },
                "itglue_url": {
                  "type": "string"
                },
                "defaultsequence": {
                  "type": "integer"
                },
                "service_ids": {
                  "type": "string"
                },
                "bulkcreated": {
                  "type": "boolean"
                },
                "bulkbillingperiod": {
                  "type": "integer"
                },
                "asset_field": {
                  "type": "string"
                },
                "datto_alternate_id": {
                  "type": "integer"
                },
                "syncro_id": {
                  "type": "string"
                },
                "domotz_id": {
                  "type": "string"
                },
                "snow_id": {
                  "type": "integer"
                },
                "passportal_id": {
                  "type": "integer"
                },
                "auvik_device_id": {
                  "type": "string"
                },
                "auvik_url": {
                  "type": "string"
                },
                "allowallstatus": {
                  "type": "boolean"
                },
                "allowed_status": {
                  "type": "array"
                },
                "allowallcustombuttons": {
                  "type": "boolean"
                },
                "allowed_custombuttons": {
                  "type": "array"
                },
                "datto_id": {
                  "type": "string"
                },
                "addigy_id": {
                  "type": "string"
                },
                "liongard_url": {
                  "type": "string"
                },
                "liongard_environmnet_id": {
                  "type": "integer"
                },
                "liongard_id": {
                  "type": "string"
                },
                "kaseya_id": {
                  "type": "string"
                },
                "iskaseyaagent": {
                  "type": "boolean"
                },
                "kaseyavsa_url": {
                  "type": "string"
                },
                "addigy_url": {
                  "type": "string"
                },
                "teamviewerid": {
                  "type": "string"
                },
                "serialization_user": {
                  "type": "integer"
                },
                "zabbix_id": {
                  "type": "string"
                },
                "zabbix_url": {
                  "type": "string"
                },
                "stockbin_name": {
                  "type": "string"
                },
                "issue_consignment_line_id": {
                  "type": "integer"
                },
                "item_name": {
                  "type": "string"
                },
                "datto_url": {
                  "type": "string"
                },
                "ncentral_details_id": {
                  "type": "integer"
                },
                "nable_id": {
                  "type": "string"
                },
                "connectwisecontrolid": {
                  "type": "string"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "workspace_id": {
                  "type": "string"
                },
                "workspace_url": {
                  "type": "string"
                },
                "intune_id": {
                  "type": "string"
                },
                "supplier_purchasedate": {
                  "type": "string"
                },
                "logicmonitor_id": {
                  "type": "string"
                },
                "barracudarmm_id": {
                  "type": "string"
                },
                "sla_id": {
                  "type": "integer"
                },
                "priority_id": {
                  "type": "integer"
                },
                "icinga_id": {
                  "type": "string"
                },
                "related_service_name": {
                  "type": "string"
                },
                "related_service_count": {
                  "type": "integer"
                },
                "connectwisermm_id": {
                  "type": "string"
                },
                "xensam_id": {
                  "type": "string"
                },
                "asset_type_priority": {
                  "type": "integer"
                },
                "snipeit_id": {
                  "type": "string"
                },
                "prometheus_id": {
                  "type": "string"
                },
                "dynatrace_id": {
                  "type": "string"
                },
                "vmworkspace_id": {
                  "type": "string"
                },
                "tanium_id": {
                  "type": "string"
                },
                "tenable_id": {
                  "type": "string"
                },
                "kandji_id": {
                  "type": "string"
                },
                "criticality_description": {
                  "type": "string"
                },
                "auvik_id": {
                  "type": "string"
                },
                "is_template": {
                  "type": "boolean"
                },
                "aws_id": {
                  "type": "string"
                },
                "manageengine_id": {
                  "type": "string"
                },
                "manageengine_customer_id": {
                  "type": "string"
                },
                "lastchangeofvaluedate": {
                  "type": "string"
                },
                "commissiondate": {
                  "type": "string"
                },
                "first_user_id": {
                  "type": "integer"
                },
                "changebackupexists": {
                  "type": "boolean"
                },
                "_isbatch": {
                  "type": "boolean"
                },
                "virima_id": {
                  "type": "string"
                },
                "service_guid": {
                  "type": "string"
                },
                "service_name": {
                  "type": "string"
                },
                "lansweeperid": {
                  "type": "string"
                },
                "eracent_id": {
                  "type": "string"
                },
                "changehistory_last_updated": {
                  "type": "string"
                },
                "changehistory_updated_by": {
                  "type": "string"
                },
                "changehistory_created_by": {
                  "type": "string"
                },
                "changehistory_created_date": {
                  "type": "string"
                },
                "auto_link": {
                  "type": "boolean"
                },
                "impact_statement": {
                  "type": "string"
                },
                "activity_statement": {
                  "type": "string"
                },
                "raynet_id": {
                  "type": "string"
                },
                "armis_id": {
                  "type": "string"
                },
                "kaseyavsax_id": {
                  "type": "string"
                },
                "diagram_field1": {
                  "type": "string"
                },
                "diagram_field2": {
                  "type": "string"
                },
                "diagram_field3": {
                  "type": "string"
                },
                "ci_type": {
                  "type": "integer"
                },
                "manually_linked_ticket": {
                  "type": "boolean"
                },
                "_importtypeid": {
                  "type": "integer"
                },
                "_importthirdpartyid": {
                  "type": "string"
                },
                "new_external_link": {
                  "type": "object"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_isupdateimport": {
                  "type": "boolean"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "_match_integration_button_caption": {
                  "type": "string"
                },
                "_match_integration_button_url": {
                  "type": "string"
                },
                "_match_integration_button_icon": {
                  "type": "string"
                }
              }
            },
            "description": "The assets value"
          },
          "nochangesequpdate": {
            "type": "boolean",
            "description": "The nochangesequpdate value"
          },
          "_reclose": {
            "type": "boolean",
            "description": "The reclose value"
          },
          "_reclose_oid": {
            "type": "integer",
            "format": "int32",
            "description": "Reclose Oid"
          },
          "_recover": {
            "type": "boolean",
            "description": "The recover value"
          },
          "email_start_tag_override": {
            "type": "string",
            "description": "Email Start Tag Override"
          },
          "email_end_tag_override": {
            "type": "string",
            "description": "Email End Tag Override"
          },
          "follower_count": {
            "type": "integer",
            "format": "int32",
            "description": "Follower Count"
          },
          "contact_address": {
            "type": "object",
            "description": "Contact Address"
          },
          "chat_id": {
            "type": "integer",
            "format": "int32",
            "description": "Chat Id"
          },
          "actioncode": {
            "type": "integer",
            "format": "int32",
            "description": "The actioncode value"
          },
          "clone_count": {
            "type": "integer",
            "format": "int32",
            "description": "Clone Count"
          },
          "copy_milestone": {
            "type": "boolean",
            "description": "Copy Milestone"
          },
          "todo_count": {
            "type": "integer",
            "format": "int32",
            "description": "Todo Count"
          },
          "todo_list": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "done": {
                  "type": "boolean"
                },
                "done_by_id": {
                  "type": "integer"
                },
                "done_by_name": {
                  "type": "string"
                },
                "text": {
                  "type": "string"
                },
                "start_date": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "actual_start": {
                  "type": "string"
                },
                "actual_end": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "addedby": {
                  "type": "integer"
                },
                "group_id": {
                  "type": "integer"
                },
                "group_name": {
                  "type": "string"
                },
                "group_seq": {
                  "type": "integer"
                }
              }
            },
            "description": "Todo List"
          },
          "service_count": {
            "type": "integer",
            "format": "int32",
            "description": "Service Count"
          },
          "businessapp_count": {
            "type": "integer",
            "format": "int32",
            "description": "Businessapp Count"
          },
          "unsubscribedfromserviceid": {
            "type": "integer",
            "format": "int32",
            "description": "The unsubscribedfromserviceid value"
          },
          "is_project": {
            "type": "boolean",
            "description": "Is Project"
          },
          "items_issued_count": {
            "type": "integer",
            "format": "int32",
            "description": "Items Issued Count"
          },
          "items_issued": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "quantity": {
                  "type": "number"
                },
                "quantity_shipped": {
                  "type": "number"
                },
                "unit": {
                  "type": "integer"
                },
                "costprice": {
                  "type": "number"
                },
                "price": {
                  "type": "number"
                },
                "status": {
                  "type": "string"
                },
                "date_shipped": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "note2": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "supplier_part_code": {
                  "type": "string"
                },
                "stocklocation_id": {
                  "type": "integer"
                },
                "stocklocation_name": {
                  "type": "string"
                },
                "quantity_in_stock": {
                  "type": "number"
                },
                "asset_number": {
                  "type": "integer"
                },
                "asset_site": {
                  "type": "integer"
                },
                "warranty_reported": {
                  "type": "boolean"
                },
                "selected": {
                  "type": "boolean"
                },
                "stock_adjusted_already": {
                  "type": "boolean"
                },
                "cost_centre": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "assetgroup_name": {
                  "type": "string"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "tax": {
                  "type": "number"
                },
                "item_tax_code": {
                  "type": "integer"
                },
                "item_taxable": {
                  "type": "boolean"
                },
                "item_generic": {
                  "type": "integer"
                },
                "item_recurring": {
                  "type": "boolean"
                },
                "item_internal_reference": {
                  "type": "string"
                },
                "item_external_reference": {
                  "type": "string"
                },
                "item_tax_name": {
                  "type": "string"
                },
                "net_total": {
                  "type": "number"
                },
                "total_price": {
                  "type": "number"
                },
                "total_tax": {
                  "type": "number"
                },
                "total_net_total": {
                  "type": "number"
                },
                "consignment_ids": {
                  "type": "array"
                },
                "asset_id": {
                  "type": "integer"
                },
                "from_order_id": {
                  "type": "integer"
                },
                "from_order_line": {
                  "type": "integer"
                },
                "reserved_assets": {
                  "type": "array"
                },
                "inventory_number": {
                  "type": "string"
                },
                "stockbin_id": {
                  "type": "integer"
                },
                "asset_type_matching_field_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "budgettype_id": {
                  "type": "integer"
                },
                "serialise_only_one": {
                  "type": "boolean"
                },
                "recurringinvoice_id": {
                  "type": "integer"
                },
                "dont_track_stock": {
                  "type": "boolean"
                }
              }
            },
            "description": "Items Issued"
          },
          "item_issued": {
            "type": "object",
            "description": "Item Issued"
          },
          "project_items_issued": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "quantity": {
                  "type": "number"
                },
                "quantity_shipped": {
                  "type": "number"
                },
                "unit": {
                  "type": "integer"
                },
                "costprice": {
                  "type": "number"
                },
                "price": {
                  "type": "number"
                },
                "status": {
                  "type": "string"
                },
                "date_shipped": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "note2": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "supplier_part_code": {
                  "type": "string"
                },
                "stocklocation_id": {
                  "type": "integer"
                },
                "stocklocation_name": {
                  "type": "string"
                },
                "quantity_in_stock": {
                  "type": "number"
                },
                "asset_number": {
                  "type": "integer"
                },
                "asset_site": {
                  "type": "integer"
                },
                "warranty_reported": {
                  "type": "boolean"
                },
                "selected": {
                  "type": "boolean"
                },
                "stock_adjusted_already": {
                  "type": "boolean"
                },
                "cost_centre": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "assetgroup_name": {
                  "type": "string"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "tax": {
                  "type": "number"
                },
                "item_tax_code": {
                  "type": "integer"
                },
                "item_taxable": {
                  "type": "boolean"
                },
                "item_generic": {
                  "type": "integer"
                },
                "item_recurring": {
                  "type": "boolean"
                },
                "item_internal_reference": {
                  "type": "string"
                },
                "item_external_reference": {
                  "type": "string"
                },
                "item_tax_name": {
                  "type": "string"
                },
                "net_total": {
                  "type": "number"
                },
                "total_price": {
                  "type": "number"
                },
                "total_tax": {
                  "type": "number"
                },
                "total_net_total": {
                  "type": "number"
                },
                "consignment_ids": {
                  "type": "array"
                },
                "asset_id": {
                  "type": "integer"
                },
                "from_order_id": {
                  "type": "integer"
                },
                "from_order_line": {
                  "type": "integer"
                },
                "reserved_assets": {
                  "type": "array"
                },
                "inventory_number": {
                  "type": "string"
                },
                "stockbin_id": {
                  "type": "integer"
                },
                "asset_type_matching_field_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "budgettype_id": {
                  "type": "integer"
                },
                "serialise_only_one": {
                  "type": "boolean"
                },
                "recurringinvoice_id": {
                  "type": "integer"
                },
                "dont_track_stock": {
                  "type": "boolean"
                }
              }
            },
            "description": "Project Items Issued"
          },
          "quotation_count": {
            "type": "integer",
            "format": "int32",
            "description": "Quotation Count"
          },
          "salesorder_count": {
            "type": "integer",
            "format": "int32",
            "description": "Salesorder Count"
          },
          "purchaseorder_count": {
            "type": "integer",
            "format": "int32",
            "description": "Purchaseorder Count"
          },
          "invoice_line_count": {
            "type": "integer",
            "format": "int32",
            "description": "Invoice Line Count"
          },
          "third_party_client_id": {
            "type": "string",
            "description": "Third Party Client Id"
          },
          "_refreshresponse": {
            "type": "boolean",
            "description": "The refreshresponse value"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_isalert": {
            "type": "boolean",
            "description": "The isalert value"
          },
          "_novalidate": {
            "type": "boolean",
            "description": "The novalidate value"
          },
          "is_closure_reminder_closure": {
            "type": "boolean",
            "description": "Is Closure Reminder Closure"
          },
          "is_slahold_reminder_closure": {
            "type": "boolean",
            "description": "Is Slahold Reminder Closure"
          },
          "_importid": {
            "type": "integer",
            "format": "int32",
            "description": "The importid value"
          },
          "sendtopagerduty": {
            "type": "boolean",
            "description": "The sendtopagerduty value"
          },
          "splunkurl": {
            "type": "string",
            "description": "The splunkurl value"
          },
          "splunksearch": {
            "type": "string",
            "description": "The splunksearch value"
          },
          "budgettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Budgettype Id"
          },
          "budgettype_name": {
            "type": "string",
            "description": "Budgettype Name"
          },
          "budgets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "budgettype_id": {
                  "type": "integer"
                },
                "budgettype_name": {
                  "type": "string"
                },
                "hours": {
                  "type": "number"
                },
                "days": {
                  "type": "number"
                },
                "rate": {
                  "type": "number"
                },
                "rate_days": {
                  "type": "number"
                },
                "money": {
                  "type": "number"
                },
                "estimated_hours": {
                  "type": "number"
                },
                "estimated_days": {
                  "type": "number"
                },
                "estimated_money": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "actual_days": {
                  "type": "number"
                },
                "actual_money": {
                  "type": "number"
                },
                "scheduled_hours": {
                  "type": "number"
                },
                "scheduled_days": {
                  "type": "number"
                },
                "scheduled_value": {
                  "type": "number"
                },
                "toschedule_hours": {
                  "type": "number"
                },
                "toschedule_days": {
                  "type": "number"
                },
                "toschedule_value": {
                  "type": "number"
                },
                "remaining_hours": {
                  "type": "number"
                },
                "remaining_days": {
                  "type": "number"
                },
                "remaining_value": {
                  "type": "number"
                },
                "quoteline_id": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The budgets value"
          },
          "process_ai": {
            "type": "boolean",
            "description": "Process Ai"
          },
          "send_remoteinvite": {
            "type": "boolean",
            "description": "Send Remoteinvite"
          },
          "invite_emaillist": {
            "type": "string",
            "description": "Invite Emaillist"
          },
          "third_party_call_id": {
            "type": "string",
            "description": "Third Party Call Id"
          },
          "remotetechid": {
            "type": "integer",
            "format": "int32",
            "description": "The remotetechid value"
          },
          "linkremotesession": {
            "type": "boolean",
            "description": "The linkremotesession value"
          },
          "remotesessionid": {
            "type": "integer",
            "format": "int32",
            "description": "The remotesessionid value"
          },
          "utcoffset": {
            "type": "number",
            "format": "double",
            "description": "The utcoffset value"
          },
          "form_id": {
            "type": "string",
            "description": "Form Id"
          },
          "database_lookup_result": {
            "type": "object",
            "description": "Database Lookup Result"
          },
          "azure_tenants": {
            "type": "string",
            "description": "Azure Tenants"
          },
          "azure_tenants_name": {
            "type": "string",
            "description": "Azure Tenants Name"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "_warning_is_error": {
            "type": "string",
            "description": "Warning Is Error"
          },
          "close_unassigned": {
            "type": "boolean",
            "description": "Close Unassigned"
          },
          "canbechild": {
            "type": "boolean",
            "description": "The canbechild value"
          },
          "_changefreeze01_ok": {
            "type": "boolean",
            "description": "Changefreeze01 Ok"
          },
          "_maintenance01_ok": {
            "type": "boolean",
            "description": "Maintenance01 Ok"
          },
          "_maintenancesuggest01_ok": {
            "type": "boolean",
            "description": "Maintenancesuggest01 Ok"
          },
          "_force": {
            "type": "boolean",
            "description": "The force value"
          },
          "_ticketclash01_ok": {
            "type": "boolean",
            "description": "Ticketclash01 Ok"
          },
          "_milestonedate01_ok": {
            "type": "boolean",
            "description": "Milestonedate01 Ok"
          },
          "_ignoremilestonedates": {
            "type": "boolean",
            "description": "The ignoremilestonedates value"
          },
          "locked": {
            "type": "boolean",
            "description": "The locked value"
          },
          "has_related": {
            "type": "boolean",
            "description": "Has Related"
          },
          "pagerdutyeragent": {
            "type": "integer",
            "format": "int32",
            "description": "The pagerdutyeragent value"
          },
          "elapsed_response_hours": {
            "type": "number",
            "format": "double",
            "description": "Elapsed Response Hours"
          },
          "elapsed_resolution_hours": {
            "type": "number",
            "format": "double",
            "description": "Elapsed Resolution Hours"
          },
          "sla_start_date": {
            "type": "string",
            "format": "date-time",
            "description": "Sla Start Date"
          },
          "_print_generate": {
            "type": "boolean",
            "description": "Print Generate"
          },
          "printhtml": {
            "type": "string",
            "description": "The printhtml value"
          },
          "pdf_attachment_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pdf Attachment Id"
          },
          "journeys": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "unum": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "description": {
                  "type": "string"
                },
                "startdate": {
                  "type": "string"
                },
                "enddate": {
                  "type": "string"
                },
                "startodometer": {
                  "type": "number"
                },
                "endodometer": {
                  "type": "number"
                },
                "vehicle": {
                  "type": "string"
                },
                "startgps": {
                  "type": "number"
                },
                "endgps": {
                  "type": "number"
                },
                "datereimbursed": {
                  "type": "string"
                },
                "dateinvoicedmileage": {
                  "type": "string"
                },
                "dateinvoicedtraveltime": {
                  "type": "string"
                },
                "ihidmileage": {
                  "type": "integer"
                },
                "ihidtraveltime": {
                  "type": "integer"
                },
                "invoiceable": {
                  "type": "boolean"
                },
                "type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The journeys value"
          },
          "devops_agent": {
            "type": "string",
            "description": "Devops Agent"
          },
          "_dontupdate_devops": {
            "type": "boolean",
            "description": "Dontupdate Devops"
          },
          "category_note_1": {
            "type": "string",
            "description": "Category Note 1"
          },
          "category_user_note_1": {
            "type": "string",
            "description": "Category User Note 1"
          },
          "category_include_note_1": {
            "type": "boolean",
            "description": "Category Include Note 1"
          },
          "category_itil_1": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 1"
          },
          "category_note_2": {
            "type": "string",
            "description": "Category Note 2"
          },
          "category_user_note_2": {
            "type": "string",
            "description": "Category User Note 2"
          },
          "category_include_note_2": {
            "type": "boolean",
            "description": "Category Include Note 2"
          },
          "category_itil_2": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 2"
          },
          "category_note_3": {
            "type": "string",
            "description": "Category Note 3"
          },
          "category_user_note_3": {
            "type": "string",
            "description": "Category User Note 3"
          },
          "category_include_note_3": {
            "type": "boolean",
            "description": "Category Include Note 3"
          },
          "category_itil_3": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 3"
          },
          "category_note_4": {
            "type": "string",
            "description": "Category Note 4"
          },
          "category_user_note_4": {
            "type": "string",
            "description": "Category User Note 4"
          },
          "category_include_note_4": {
            "type": "boolean",
            "description": "Category Include Note 4"
          },
          "category_itil_4": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 4"
          },
          "devops_comment_count": {
            "type": "integer",
            "format": "int32",
            "description": "Devops Comment Count"
          },
          "_iszapier": {
            "type": "boolean",
            "description": "The iszapier value"
          },
          "_find_user_from_reportedby": {
            "type": "boolean",
            "description": "Find User From Reportedby"
          },
          "ncentral_ticketid": {
            "type": "string",
            "description": "Ncentral Ticketid"
          },
          "_isnotify": {
            "type": "boolean",
            "description": "The isnotify value"
          },
          "created_from_action_id": {
            "type": "integer",
            "format": "int32",
            "description": "Created From Action Id"
          },
          "created_from_action_name": {
            "type": "string",
            "description": "Created From Action Name"
          },
          "createacknowledgement": {
            "type": "boolean",
            "description": "The createacknowledgement value"
          },
          "your_vote": {
            "type": "integer",
            "format": "int32",
            "description": "Your Vote"
          },
          "your_vote_comment": {
            "type": "string",
            "description": "Your Vote Comment"
          },
          "donotapplytemplateintheapi": {
            "type": "boolean",
            "description": "The donotapplytemplateintheapi value"
          },
          "_create_outstanding_appointments": {
            "type": "boolean",
            "description": "Create Outstanding Appointments"
          },
          "_create_outstanding_appointment_email": {
            "type": "boolean",
            "description": "Create Outstanding Appointment Email"
          },
          "scomalertstate": {
            "type": "integer",
            "format": "int32",
            "description": "The scomalertstate value"
          },
          "orionalertid": {
            "type": "integer",
            "format": "int32",
            "description": "The orionalertid value"
          },
          "orionalertactiveid": {
            "type": "integer",
            "format": "int32",
            "description": "The orionalertactiveid value"
          },
          "orionacknowledgestate": {
            "type": "integer",
            "format": "int32",
            "description": "The orionacknowledgestate value"
          },
          "orionclosestate": {
            "type": "integer",
            "format": "int32",
            "description": "The orionclosestate value"
          },
          "orionacknowledgedby": {
            "type": "integer",
            "format": "int32",
            "description": "The orionacknowledgedby value"
          },
          "orionacknowledgedate": {
            "type": "string",
            "format": "date-time",
            "description": "The orionacknowledgedate value"
          },
          "_acknowledgealert": {
            "type": "boolean",
            "description": "The acknowledgealert value"
          },
          "orionacknowledgenote": {
            "type": "string",
            "description": "The orionacknowledgenote value"
          },
          "orionacknowledgedbyname": {
            "type": "string",
            "description": "The orionacknowledgedbyname value"
          },
          "orionalertname": {
            "type": "string",
            "description": "The orionalertname value"
          },
          "servicenow_id": {
            "type": "string",
            "description": "Servicenow Id"
          },
          "third_party_parent_id": {
            "type": "string",
            "description": "Third Party Parent Id"
          },
          "third_party_problem_id": {
            "type": "string",
            "description": "Third Party Problem Id"
          },
          "opened_by": {
            "type": "string",
            "description": "Opened By"
          },
          "resolved_by": {
            "type": "string",
            "description": "Resolved By"
          },
          "sendtosplunkoncall": {
            "type": "boolean",
            "description": "The sendtosplunkoncall value"
          },
          "splunkoncalltarget": {
            "type": "integer",
            "format": "int32",
            "description": "The splunkoncalltarget value"
          },
          "splunkoncalltarget_id": {
            "type": "string",
            "description": "Splunkoncalltarget Id"
          },
          "splunkoncall_id": {
            "type": "string",
            "description": "Splunkoncall Id"
          },
          "splunkoncallurl": {
            "type": "string",
            "description": "The splunkoncallurl value"
          },
          "splunkoncallstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The splunkoncallstatus value"
          },
          "connectwise_id": {
            "type": "integer",
            "format": "int32",
            "description": "Connectwise Id"
          },
          "connectwise_project_id": {
            "type": "integer",
            "format": "int32",
            "description": "Connectwise Project Id"
          },
          "prepay_balance_hours": {
            "type": "number",
            "format": "double",
            "description": "Prepay Balance Hours"
          },
          "prepay_balance_amount": {
            "type": "number",
            "format": "double",
            "description": "Prepay Balance Amount"
          },
          "servicenow_number": {
            "type": "string",
            "description": "Servicenow Number"
          },
          "parent_ticket_type_name": {
            "type": "string",
            "description": "Parent Ticket Type Name"
          },
          "createdfrom_ticket_type_name": {
            "type": "string",
            "description": "Createdfrom Ticket Type Name"
          },
          "clonedfrom_ticket_type_name": {
            "type": "string",
            "description": "Clonedfrom Ticket Type Name"
          },
          "autotask_id": {
            "type": "integer",
            "format": "int32",
            "description": "Autotask Id"
          },
          "autotask_number": {
            "type": "string",
            "description": "Autotask Number"
          },
          "atera_alert_id": {
            "type": "integer",
            "format": "int32",
            "description": "Atera Alert Id"
          },
          "syncro_alert_id": {
            "type": "integer",
            "format": "int32",
            "description": "Syncro Alert Id"
          },
          "laststatuschangestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatuschangestatus value"
          },
          "laststatuschangestatusdate": {
            "type": "string",
            "format": "date-time",
            "description": "The laststatuschangestatusdate value"
          },
          "mark_as_read_only": {
            "type": "boolean",
            "description": "Mark As Read Only"
          },
          "audit_log": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "date": {
                  "type": "string"
                },
                "value": {
                  "type": "string"
                },
                "to": {
                  "type": "string"
                },
                "from": {
                  "type": "string"
                },
                "table_name": {
                  "type": "string"
                },
                "id1": {
                  "type": "integer"
                },
                "id2": {
                  "type": "integer"
                },
                "clientid": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "actoutcome": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "username": {
                  "type": "string"
                },
                "datetime_to": {
                  "type": "string"
                },
                "datetime_from": {
                  "type": "string"
                },
                "_redact": {
                  "type": "boolean"
                },
                "guid": {
                  "type": "string"
                }
              }
            },
            "description": "Audit Log"
          },
          "meraki_device": {
            "type": "string",
            "description": "Meraki Device"
          },
          "meraki_alert_type": {
            "type": "string",
            "description": "Meraki Alert Type"
          },
          "matched_rules": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fault_id": {
                  "type": "integer"
                },
                "rule_id": {
                  "type": "integer"
                },
                "rule_sequence": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "popupmsg": {
                  "type": "string"
                },
                "pop_up_msg_is_html": {
                  "type": "boolean"
                },
                "pop_up_msg_modal": {
                  "type": "boolean"
                }
              }
            },
            "description": "Matched Rules"
          },
          "powershell_script_count": {
            "type": "integer",
            "format": "int32",
            "description": "Powershell Script Count"
          },
          "devops_workitem_count": {
            "type": "integer",
            "format": "int32",
            "description": "Devops Workitem Count"
          },
          "ninja_alert_id": {
            "type": "string",
            "description": "Ninja Alert Id"
          },
          "ninja_device_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ninja Device Id"
          },
          "usertype": {
            "type": "integer",
            "format": "int32",
            "description": "The usertype value"
          },
          "actionworkflowset": {
            "type": "boolean",
            "description": "The actionworkflowset value"
          },
          "isbillable": {
            "type": "boolean",
            "description": "The isbillable value"
          },
          "itemsarebillable": {
            "type": "boolean",
            "description": "The itemsarebillable value"
          },
          "childrenlefttocreate": {
            "type": "boolean",
            "description": "The childrenlefttocreate value"
          },
          "who": {
            "type": "string",
            "description": "The who value"
          },
          "resourcetype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Resourcetype Id"
          },
          "resourcetype_name": {
            "type": "string",
            "description": "Resourcetype Name"
          },
          "resource_booking_type": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Type"
          },
          "resource_booking_timeslot": {
            "type": "string",
            "format": "date-time",
            "description": "Resource Booking Timeslot"
          },
          "resource_booking_asset": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Asset"
          },
          "matched_rule_ids": {
            "type": "string",
            "description": "Matched Rule Ids"
          },
          "forceruleupdate": {
            "type": "boolean",
            "description": "The forceruleupdate value"
          },
          "teams_user_id": {
            "type": "string",
            "description": "Teams User Id"
          },
          "_isteams": {
            "type": "boolean",
            "description": "The isteams value"
          },
          "faultapprovalfailed": {
            "type": "boolean",
            "description": "The faultapprovalfailed value"
          },
          "article_description": {
            "type": "string",
            "description": "Article Description"
          },
          "article_resolution": {
            "type": "string",
            "description": "Article Resolution"
          },
          "article_notes": {
            "type": "string",
            "description": "Article Notes"
          },
          "article_type": {
            "type": "integer",
            "format": "int32",
            "description": "Article Type"
          },
          "tags": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "text": {
                  "type": "string"
                },
                "add_to_kbid": {
                  "type": "integer"
                },
                "add_to_ctid": {
                  "type": "integer"
                },
                "add_to_stid": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "add_to_stdid": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                }
              }
            },
            "description": "The tags value"
          },
          "dontcreatechild": {
            "type": "boolean",
            "description": "The dontcreatechild value"
          },
          "needcreatechild": {
            "type": "boolean",
            "description": "The needcreatechild value"
          },
          "sentinel_id": {
            "type": "string",
            "description": "Sentinel Id"
          },
          "sentinel_resourcegroup": {
            "type": "string",
            "description": "Sentinel Resourcegroup"
          },
          "sentinel_subscriptionid": {
            "type": "string",
            "description": "Sentinel Subscriptionid"
          },
          "sentinel_workspace": {
            "type": "string",
            "description": "Sentinel Workspace"
          },
          "faultapprovalexists": {
            "type": "boolean",
            "description": "The faultapprovalexists value"
          },
          "_validate_only": {
            "type": "boolean",
            "description": "Validate Only"
          },
          "_validation_key": {
            "type": "string",
            "description": "Validation Key"
          },
          "azuremonitor_id": {
            "type": "string",
            "description": "Azuremonitor Id"
          },
          "domotz_alertid": {
            "type": "integer",
            "format": "int32",
            "description": "Domotz Alertid"
          },
          "domotz_deviceid": {
            "type": "integer",
            "format": "int32",
            "description": "Domotz Deviceid"
          },
          "domerge": {
            "type": "boolean",
            "description": "The domerge value"
          },
          "isnew": {
            "type": "boolean",
            "description": "The isnew value"
          },
          "automate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Automate Id"
          },
          "device_automate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Device Automate Id"
          },
          "auvik_id": {
            "type": "string",
            "description": "Auvik Id"
          },
          "auvik_url": {
            "type": "string",
            "description": "Auvik Url"
          },
          "contract_balance": {
            "type": "string",
            "description": "Contract Balance"
          },
          "bookingurl": {
            "type": "string",
            "description": "The bookingurl value"
          },
          "isclone": {
            "type": "boolean",
            "description": "The isclone value"
          },
          "clonedfrom": {
            "type": "integer",
            "format": "int32",
            "description": "The clonedfrom value"
          },
          "slatimeremaining": {
            "type": "number",
            "format": "double",
            "description": "The slatimeremaining value"
          },
          "customfieldvalidationreason": {
            "type": "string",
            "description": "The customfieldvalidationreason value"
          },
          "_has_automations": {
            "type": "boolean",
            "description": "Has Automations"
          },
          "chat_count": {
            "type": "integer",
            "format": "int32",
            "description": "Chat Count"
          },
          "_dont_update_project_dates": {
            "type": "boolean",
            "description": "Dont Update Project Dates"
          },
          "_dontupdate_jira": {
            "type": "boolean",
            "description": "Dontupdate Jira"
          },
          "jira_issue_count": {
            "type": "integer",
            "format": "int32",
            "description": "Jira Issue Count"
          },
          "call_log_count": {
            "type": "integer",
            "format": "int32",
            "description": "Call Log Count"
          },
          "sentinel_url": {
            "type": "string",
            "description": "Sentinel Url"
          },
          "sentinel_display_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sentinel Display Id"
          },
          "postloggedview": {
            "type": "integer",
            "format": "int32",
            "description": "The postloggedview value"
          },
          "addigy_alert_id": {
            "type": "string",
            "description": "Addigy Alert Id"
          },
          "ninja_alert_type": {
            "type": "string",
            "description": "Ninja Alert Type"
          },
          "freshdesk_id": {
            "type": "integer",
            "format": "int32",
            "description": "Freshdesk Id"
          },
          "external_links": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "table_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "integration_name": {
                  "type": "string"
                },
                "halo_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "string"
                },
                "third_party_desc": {
                  "type": "string"
                },
                "third_party_type": {
                  "type": "string"
                },
                "third_party_url": {
                  "type": "string"
                },
                "third_party_assigned_to": {
                  "type": "string"
                },
                "third_party_count": {
                  "type": "integer"
                },
                "primary": {
                  "type": "boolean"
                },
                "halo_desc": {
                  "type": "string"
                },
                "halo_second_id": {
                  "type": "integer"
                },
                "halo_second_desc": {
                  "type": "string"
                },
                "extra_match_field": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "third_party_secondary_id": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "third_party_status": {
                  "type": "string"
                },
                "third_party_priority": {
                  "type": "string"
                },
                "_match": {
                  "type": "boolean"
                },
                "populate_url": {
                  "type": "boolean"
                },
                "date_created": {
                  "type": "string"
                },
                "date_updated": {
                  "type": "string"
                },
                "subscription_id": {
                  "type": "string"
                },
                "new_subscription_key": {
                  "type": "string"
                },
                "subscription_expiry": {
                  "type": "string"
                },
                "_webhookaction": {
                  "type": "integer"
                },
                "revisions": {
                  "type": "integer"
                },
                "dont_move_existing_assets": {
                  "type": "boolean"
                },
                "chat_message_count": {
                  "type": "integer"
                },
                "third_party_additional_id": {
                  "type": "string"
                },
                "description": {
                  "type": "string"
                },
                "update_existing_link": {
                  "type": "boolean"
                },
                "filters": {
                  "type": "array"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_links": {
                  "type": "array"
                },
                "url_for_linked_entity": {
                  "type": "string"
                },
                "url_for_linked_entity_caption": {
                  "type": "string"
                },
                "icon_for_linked_entity_caption": {
                  "type": "string"
                }
              }
            },
            "description": "External Links"
          },
          "_match_thirdparty_id": {
            "type": "string",
            "description": "Match Thirdparty Id"
          },
          "_match_additional_id": {
            "type": "string",
            "description": "Match Additional Id"
          },
          "_match_integration_id": {
            "type": "integer",
            "format": "int32",
            "description": "Match Integration Id"
          },
          "_match_integration_name": {
            "type": "string",
            "description": "Match Integration Name"
          },
          "kaseya_agent_id": {
            "type": "string",
            "description": "Kaseya Agent Id"
          },
          "kaseya_asset_name": {
            "type": "string",
            "description": "Kaseya Asset Name"
          },
          "salesforce_contactid": {
            "type": "string",
            "description": "Salesforce Contactid"
          },
          "salesforce_accountid": {
            "type": "string",
            "description": "Salesforce Accountid"
          },
          "salesforce_parentid": {
            "type": "string",
            "description": "Salesforce Parentid"
          },
          "salesforce_status": {
            "type": "string",
            "description": "Salesforce Status"
          },
          "newrelic_id": {
            "type": "string",
            "description": "Newrelic Id"
          },
          "newrelicincident_id": {
            "type": "string",
            "description": "Newrelicincident Id"
          },
          "backup_radar_id": {
            "type": "integer",
            "format": "int32",
            "description": "Backup Radar Id"
          },
          "backup_radar_state": {
            "type": "integer",
            "format": "int32",
            "description": "Backup Radar State"
          },
          "linktypesarray": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                }
              }
            },
            "description": "The linktypesarray value"
          },
          "kaseyaid": {
            "type": "string",
            "description": "The kaseyaid value"
          },
          "alluserscanview": {
            "type": "integer",
            "format": "int32",
            "description": "The alluserscanview value"
          },
          "_dontupdate_salesforce": {
            "type": "boolean",
            "description": "Dontupdate Salesforce"
          },
          "sync_to_salesforce": {
            "type": "boolean",
            "description": "Sync To Salesforce"
          },
          "salesforce_stage": {
            "type": "integer",
            "format": "int32",
            "description": "Salesforce Stage"
          },
          "_newticket_quickclose": {
            "type": "boolean",
            "description": "Newticket Quickclose"
          },
          "service_request_detail_id": {
            "type": "integer",
            "format": "int32",
            "description": "Service Request Detail Id"
          },
          "visible_child_tickets": {
            "type": "integer",
            "format": "int32",
            "description": "Visible Child Tickets"
          },
          "check_status_freeze": {
            "type": "boolean",
            "description": "Check Status Freeze"
          },
          "expenses": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "fault_id": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "description": {
                  "type": "string"
                },
                "amount": {
                  "type": "number"
                },
                "lookup_id": {
                  "type": "integer"
                },
                "date_added": {
                  "type": "string"
                },
                "date_reimbursed": {
                  "type": "string"
                },
                "date_invoiced": {
                  "type": "string"
                },
                "invoiceable": {
                  "type": "boolean"
                },
                "ihid": {
                  "type": "integer"
                },
                "type_name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_to_invoice_to_id": {
                  "type": "integer"
                },
                "site_id": {
                  "type": "integer"
                },
                "reviewed": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "reviewed_agent_id": {
                  "type": "integer"
                },
                "can_review": {
                  "type": "boolean"
                },
                "customfields": {
                  "type": "array"
                }
              }
            },
            "description": "The expenses value"
          },
          "clear_feedback": {
            "type": "boolean",
            "description": "Clear Feedback"
          },
          "facebook_message_id": {
            "type": "string",
            "description": "Facebook Message Id"
          },
          "twitter_message_id": {
            "type": "integer",
            "format": "int64",
            "description": "Twitter Message Id"
          },
          "ncentral_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ncentral Details Id"
          },
          "requesttype_published_id": {
            "type": "string",
            "description": "Requesttype Published Id"
          },
          "chat_key_id": {
            "type": "string",
            "description": "Chat Key Id"
          },
          "supplier_contact_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Contact Id"
          },
          "parent_itil_ticket_type": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Itil Ticket Type"
          },
          "parent_release_note": {
            "type": "string",
            "description": "Parent Release Note"
          },
          "parent_release_name": {
            "type": "string",
            "description": "Parent Release Name"
          },
          "parent_release2_name": {
            "type": "string",
            "description": "Parent Release2 Name"
          },
          "parent_release3_name": {
            "type": "string",
            "description": "Parent Release3 Name"
          },
          "pagerdutyservice": {
            "type": "string",
            "description": "The pagerdutyservice value"
          },
          "pagerdutyservice_name": {
            "type": "string",
            "description": "Pagerdutyservice Name"
          },
          "_dontupdate_pagerduty": {
            "type": "boolean",
            "description": "Dontupdate Pagerduty"
          },
          "_dont_fire_automations": {
            "type": "boolean",
            "description": "Dont Fire Automations"
          },
          "teamsmessage": {
            "type": "string",
            "description": "The teamsmessage value"
          },
          "zoom_default_message": {
            "type": "string",
            "description": "Zoom Default Message"
          },
          "default_teams_chat_name": {
            "type": "string",
            "description": "Default Teams Chat Name"
          },
          "show_chat_create": {
            "type": "boolean",
            "description": "Show Chat Create"
          },
          "htmlmessage": {
            "type": "string",
            "description": "The htmlmessage value"
          },
          "linked_halo_ticket_count": {
            "type": "integer",
            "format": "int32",
            "description": "Linked Halo Ticket Count"
          },
          "halolink_ticketid": {
            "type": "integer",
            "format": "int32",
            "description": "Halolink Ticketid"
          },
          "override_opening_action_who": {
            "type": "boolean",
            "description": "Override Opening Action Who"
          },
          "whatsappcreatedfromid": {
            "type": "string",
            "description": "The whatsappcreatedfromid value"
          },
          "unotes": {
            "type": "string",
            "description": "The unotes value"
          },
          "smemo": {
            "type": "string",
            "description": "The smemo value"
          },
          "amemo": {
            "type": "string",
            "description": "The amemo value"
          },
          "_matchintacctclass": {
            "type": "boolean",
            "description": "The matchintacctclass value"
          },
          "intacct_class": {
            "type": "string",
            "description": "Intacct Class"
          },
          "intacct_class_name": {
            "type": "string",
            "description": "Intacct Class Name"
          },
          "sms_override": {
            "type": "string",
            "description": "Sms Override"
          },
          "device_name": {
            "type": "string",
            "description": "Device Name"
          },
          "milestones": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "start_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "milestone_dependencies": {
                  "type": "array"
                },
                "dependencies": {
                  "type": "array"
                },
                "tickets": {
                  "type": "array"
                },
                "_complete": {
                  "type": "boolean"
                },
                "_dateschanged": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "start_days": {
                  "type": "integer"
                },
                "target_days": {
                  "type": "integer"
                },
                "_fromtemplate": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "processed_date": {
                  "type": "string"
                },
                "invoicenumber": {
                  "type": "string"
                },
                "from_template_id": {
                  "type": "integer"
                },
                "value_perc": {
                  "type": "integer"
                },
                "header_id": {
                  "type": "integer"
                },
                "line_id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "item_name": {
                  "type": "string"
                }
              }
            },
            "description": "The milestones value"
          },
          "disable_milestone_modification": {
            "type": "boolean",
            "description": "Disable Milestone Modification"
          },
          "email_message_id": {
            "type": "string",
            "description": "Email Message Id"
          },
          "seenby": {
            "type": "string",
            "description": "The seenby value"
          },
          "recaptcha_token": {
            "type": "string",
            "description": "Recaptcha Token"
          },
          "resource_booking_site": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Site"
          },
          "new_approvalprocess_role_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Role Id"
          },
          "new_approvalprocess_customfieldid": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Customfieldid"
          },
          "linked_ecommerce_order_number": {
            "type": "string",
            "description": "Linked Ecommerce Order Number"
          },
          "linked_ecommerce_order_url": {
            "type": "string",
            "description": "Linked Ecommerce Order Url"
          },
          "parent_milestones": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "start_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "milestone_dependencies": {
                  "type": "array"
                },
                "dependencies": {
                  "type": "array"
                },
                "tickets": {
                  "type": "array"
                },
                "_complete": {
                  "type": "boolean"
                },
                "_dateschanged": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "start_days": {
                  "type": "integer"
                },
                "target_days": {
                  "type": "integer"
                },
                "_fromtemplate": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "processed_date": {
                  "type": "string"
                },
                "invoicenumber": {
                  "type": "string"
                },
                "from_template_id": {
                  "type": "integer"
                },
                "value_perc": {
                  "type": "integer"
                },
                "header_id": {
                  "type": "integer"
                },
                "line_id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "item_name": {
                  "type": "string"
                }
              }
            },
            "description": "Parent Milestones"
          },
          "vectors": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "vector": {
                  "type": "string"
                },
                "datesynced": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The vectors value"
          },
          "ai_matched_tickets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets"
          },
          "ai_matched_tickets_incidents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets Incidents"
          },
          "ai_matched_tickets_requests": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets Requests"
          },
          "ai_matched_tickets_problems": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets Problems"
          },
          "ai_matched_articles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Articles"
          },
          "ai_suggestions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "suggestion_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "new_value": {
                  "type": "string"
                },
                "applied": {
                  "type": "boolean"
                },
                "applied_date": {
                  "type": "string"
                },
                "dismissed": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Suggestions"
          },
          "_apply_ai_suggestions": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Apply Ai Suggestions"
          },
          "_dismiss_ai_suggestions": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Dismiss Ai Suggestions"
          },
          "suggested_category1": {
            "type": "string",
            "description": "Suggested Category1"
          },
          "thirdpartyreviewscore": {
            "type": "integer",
            "format": "int32",
            "description": "The thirdpartyreviewscore value"
          },
          "datto_alert_state": {
            "type": "integer",
            "format": "int32",
            "description": "Datto Alert State"
          },
          "forwarded_by": {
            "type": "integer",
            "format": "int32",
            "description": "Forwarded By"
          },
          "reviewed_date": {
            "type": "string",
            "format": "date-time",
            "description": "Reviewed Date"
          },
          "is_sensitive": {
            "type": "boolean",
            "description": "Is Sensitive"
          },
          "contract_schedule_plan_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contract Schedule Plan Id"
          },
          "instagram_message_id": {
            "type": "string",
            "description": "Instagram Message Id"
          },
          "default_reporter": {
            "type": "integer",
            "format": "int32",
            "description": "Default Reporter"
          },
          "defaultsendattachments": {
            "type": "boolean",
            "description": "The defaultsendattachments value"
          },
          "devops_key": {
            "type": "string",
            "description": "Devops Key"
          },
          "related_tickets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "dateoccurred": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "details": {
                  "type": "string"
                },
                "status_id": {
                  "type": "integer"
                },
                "status_name": {
                  "type": "string"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_name": {
                  "type": "string"
                },
                "sla_id": {
                  "type": "integer"
                },
                "sla_name": {
                  "type": "string"
                },
                "priority_id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "category_1": {
                  "type": "string"
                },
                "category_2": {
                  "type": "string"
                },
                "category_3": {
                  "type": "string"
                },
                "category_4": {
                  "type": "string"
                },
                "categoryid_1": {
                  "type": "integer"
                },
                "categoryid_2": {
                  "type": "integer"
                },
                "categoryid_3": {
                  "type": "integer"
                },
                "categoryid_4": {
                  "type": "integer"
                },
                "category_1_display": {
                  "type": "string"
                },
                "category_2_display": {
                  "type": "string"
                },
                "category_3_display": {
                  "type": "string"
                },
                "category_4_display": {
                  "type": "string"
                },
                "estimate": {
                  "type": "number"
                },
                "estimatedays": {
                  "type": "number"
                },
                "projecttimepercentage": {
                  "type": "number"
                },
                "projectcompletionpercentage": {
                  "type": "number"
                },
                "projectearlieststart": {
                  "type": "string"
                },
                "projectlatestend": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "faigeneratedsummary_list": {
                  "type": "string"
                },
                "chargehours": {
                  "type": "number"
                },
                "nonchargehours": {
                  "type": "number"
                },
                "travelhours": {
                  "type": "number"
                },
                "totalmileage": {
                  "type": "number"
                },
                "itemsprice": {
                  "type": "number"
                },
                "items": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_count": {
                  "type": "integer"
                },
                "child_count_open": {
                  "type": "integer"
                },
                "attachment_count": {
                  "type": "integer"
                },
                "flagged": {
                  "type": "boolean"
                },
                "read": {
                  "type": "boolean"
                },
                "enduserstatus": {
                  "type": "integer"
                },
                "onhold": {
                  "type": "boolean"
                },
                "respondbydate": {
                  "type": "string"
                },
                "responsedate": {
                  "type": "string"
                },
                "first_responsedate": {
                  "type": "string"
                },
                "responsestartdate": {
                  "type": "string"
                },
                "slaresponsestate": {
                  "type": "string"
                },
                "fixbydate": {
                  "type": "string"
                },
                "dateclosed": {
                  "type": "string"
                },
                "dateassigned": {
                  "type": "string"
                },
                "excludefromsla": {
                  "type": "boolean"
                },
                "slaholdtime": {
                  "type": "number"
                },
                "site_timezone": {
                  "type": "string"
                },
                "parentguid": {
                  "type": "string"
                },
                "parentassign": {
                  "type": "boolean"
                },
                "slaactiondate": {
                  "type": "string"
                },
                "slapercused": {
                  "type": "number"
                },
                "slatimeleft": {
                  "type": "number"
                },
                "currentelapsedhours": {
                  "type": "number"
                },
                "lastactiondate": {
                  "type": "string"
                },
                "last_update": {
                  "type": "string"
                },
                "lastchildactiondate": {
                  "type": "string"
                },
                "organisation_id": {
                  "type": "integer"
                },
                "department_id": {
                  "type": "integer"
                },
                "reportedby": {
                  "type": "string"
                },
                "user_email": {
                  "type": "string"
                },
                "emailtolist": {
                  "type": "string"
                },
                "emailtolistsupplier": {
                  "type": "string"
                },
                "emailcclist": {
                  "type": "string"
                },
                "emailcclistsupplier": {
                  "type": "string"
                },
                "matched_kb_id": {
                  "type": "integer"
                },
                "release_note": {
                  "type": "string"
                },
                "product_id": {
                  "type": "integer"
                },
                "product_name": {
                  "type": "string"
                },
                "release_id": {
                  "type": "integer"
                },
                "release_name": {
                  "type": "string"
                },
                "release2_id": {
                  "type": "integer"
                },
                "release2_name": {
                  "type": "string"
                },
                "release3_id": {
                  "type": "integer"
                },
                "release3_name": {
                  "type": "string"
                },
                "child_ticket_id_string": {
                  "type": "string"
                },
                "asset_key_field_string": {
                  "type": "string"
                },
                "asset_type_name": {
                  "type": "string"
                },
                "workflow_name": {
                  "type": "string"
                },
                "workflow_stage": {
                  "type": "string"
                },
                "workflow_stage_id": {
                  "type": "integer"
                },
                "workflow_stage_number": {
                  "type": "string"
                },
                "lastincomingemail": {
                  "type": "string"
                },
                "child_ticket_ids": {
                  "type": "array"
                },
                "nextactivitydate": {
                  "type": "string"
                },
                "nextactivityorappointmentdate": {
                  "type": "string"
                },
                "inventory_number": {
                  "type": "string"
                },
                "workflow_id": {
                  "type": "integer"
                },
                "workflow_step": {
                  "type": "integer"
                },
                "workflow_seq": {
                  "type": "integer"
                },
                "pipeline_stage_id": {
                  "type": "integer"
                },
                "pipeline_stage_name": {
                  "type": "string"
                },
                "hasbeenclosed": {
                  "type": "boolean"
                },
                "unread_child_action_count": {
                  "type": "integer"
                },
                "unread_related_action_count": {
                  "type": "integer"
                },
                "child_action_count": {
                  "type": "integer"
                },
                "parent_subject": {
                  "type": "string"
                },
                "related_action_count": {
                  "type": "integer"
                },
                "is_vip": {
                  "type": "boolean"
                },
                "isimportantcontact": {
                  "type": "boolean"
                },
                "inactive": {
                  "type": "boolean"
                },
                "impact": {
                  "type": "integer"
                },
                "urgency": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "starttime": {
                  "type": "string"
                },
                "starttimeslot": {
                  "type": "integer"
                },
                "targetdate": {
                  "type": "string"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "targettime": {
                  "type": "string"
                },
                "targettimeslot": {
                  "type": "integer"
                },
                "targetpercused": {
                  "type": "number"
                },
                "targettimeleft": {
                  "type": "number"
                },
                "deadlinedate": {
                  "type": "string"
                },
                "followupdate": {
                  "type": "string"
                },
                "oppcontactname": {
                  "type": "string"
                },
                "oppcompanyname": {
                  "type": "string"
                },
                "oppemailaddress": {
                  "type": "string"
                },
                "oppcustomertitle": {
                  "type": "string"
                },
                "opptel": {
                  "type": "string"
                },
                "oppaddr1": {
                  "type": "string"
                },
                "oppaddr2": {
                  "type": "string"
                },
                "oppaddr3": {
                  "type": "string"
                },
                "oppaddr4": {
                  "type": "string"
                },
                "opppostcode": {
                  "type": "string"
                },
                "oppcountry": {
                  "type": "string"
                },
                "oppregion": {
                  "type": "string"
                },
                "opptype": {
                  "type": "string"
                },
                "oppvalue": {
                  "type": "number"
                },
                "oppvalue_monthly": {
                  "type": "number"
                },
                "oppvalue_annual": {
                  "type": "number"
                },
                "oppvalue_oneoff": {
                  "type": "number"
                },
                "oppconversionprobability": {
                  "type": "number"
                },
                "oppvalueadjusted": {
                  "type": "number"
                },
                "oppprofit": {
                  "type": "number"
                },
                "oppcurrentsystem": {
                  "type": "string"
                },
                "oppcompetitors": {
                  "type": "string"
                },
                "opptrialdate": {
                  "type": "string"
                },
                "oppdemodate": {
                  "type": "string"
                },
                "oppdiscountdate": {
                  "type": "string"
                },
                "oppattemptsmade": {
                  "type": "integer"
                },
                "oppconverteddate": {
                  "type": "string"
                },
                "oppproductchosen": {
                  "type": "string"
                },
                "oppreason": {
                  "type": "string"
                },
                "opphear": {
                  "type": "string"
                },
                "opptimezonename": {
                  "type": "string"
                },
                "oppclosurecategory": {
                  "type": "integer"
                },
                "cost": {
                  "type": "number"
                },
                "quantity": {
                  "type": "integer"
                },
                "projecttimebudget": {
                  "type": "number"
                },
                "projectmoneybudget": {
                  "type": "number"
                },
                "projecttimeactual": {
                  "type": "number"
                },
                "projectmoneyactual": {
                  "type": "number"
                },
                "lastnote": {
                  "type": "string"
                },
                "lastnote_date": {
                  "type": "string"
                },
                "userdef1": {
                  "type": "string"
                },
                "userdef2": {
                  "type": "string"
                },
                "userdef3": {
                  "type": "string"
                },
                "userdef4": {
                  "type": "string"
                },
                "userdef5": {
                  "type": "string"
                },
                "source": {
                  "type": "integer"
                },
                "release_important": {
                  "type": "boolean"
                },
                "releasenotegroup_name": {
                  "type": "string"
                },
                "releasenotegroup_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "integer"
                },
                "third_party_id_string": {
                  "type": "string"
                },
                "supplier_status": {
                  "type": "integer"
                },
                "contract_refextra": {
                  "type": "string"
                },
                "appointment_type": {
                  "type": "integer"
                },
                "customfields": {
                  "type": "array"
                },
                "timeentries": {
                  "type": "array"
                },
                "section_timezone": {
                  "type": "string"
                },
                "itilname": {
                  "type": "string"
                },
                "related_service_descriptions": {
                  "type": "string"
                },
                "related_businessapps_descriptions": {
                  "type": "string"
                },
                "related_service_category_names": {
                  "type": "string"
                },
                "projectinternaltask": {
                  "type": "boolean"
                },
                "appointment_id": {
                  "type": "integer"
                },
                "nextappointmentdate": {
                  "type": "string"
                },
                "firstname": {
                  "type": "string"
                },
                "lastname": {
                  "type": "string"
                },
                "connectedinstance_id": {
                  "type": "integer"
                },
                "web_url": {
                  "type": "string"
                },
                "api_url": {
                  "type": "string"
                },
                "action_number": {
                  "type": "integer"
                },
                "action_ticket_id": {
                  "type": "integer"
                },
                "action_datetime": {
                  "type": "string"
                },
                "action_outcome": {
                  "type": "string"
                },
                "action_chargerate": {
                  "type": "string"
                },
                "action_contract_ref": {
                  "type": "string"
                },
                "action_note": {
                  "type": "string"
                },
                "ticket_invoices_for_each_site": {
                  "type": "boolean"
                },
                "salesorder_id": {
                  "type": "integer"
                },
                "orderhead_id": {
                  "type": "integer"
                },
                "budgettype": {
                  "type": "string"
                },
                "requesttype_name": {
                  "type": "string"
                },
                "recalculate_billing": {
                  "type": "boolean"
                },
                "impactlevel": {
                  "type": "integer"
                },
                "supplier_id": {
                  "type": "integer"
                },
                "pr_id": {
                  "type": "integer"
                },
                "branch_id": {
                  "type": "integer"
                },
                "branch_name": {
                  "type": "string"
                },
                "update_milestone_id": {
                  "type": "integer"
                },
                "milestone_id": {
                  "type": "integer"
                },
                "milestone_name": {
                  "type": "string"
                },
                "milestone_billing_type": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "milestone_sequence": {
                  "type": "integer"
                },
                "milestone_status": {
                  "type": "integer"
                },
                "milestone_startdate": {
                  "type": "string"
                },
                "milestone_enddate": {
                  "type": "string"
                },
                "email_message_id": {
                  "type": "string"
                },
                "guid": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "reviewed": {
                  "type": "boolean"
                },
                "action_agent_name": {
                  "type": "string"
                },
                "merged_into_id": {
                  "type": "integer"
                },
                "reassigncount": {
                  "type": "integer"
                },
                "parent_status": {
                  "type": "integer"
                },
                "parent_agent": {
                  "type": "integer"
                },
                "child_status": {
                  "type": "integer"
                },
                "date_fully_closed": {
                  "type": "string"
                },
                "lastaction_chargerate": {
                  "type": "string"
                },
                "hover_summary": {
                  "type": "string"
                },
                "slatimeelapsed": {
                  "type": "number"
                },
                "ai_summary": {
                  "type": "string"
                },
                "search_score": {
                  "type": "number"
                },
                "main_project_id": {
                  "type": "integer"
                },
                "is_maintenance": {
                  "type": "boolean"
                },
                "first_respond_by_date": {
                  "type": "string"
                },
                "sla_first_response_state": {
                  "type": "string"
                },
                "table": {
                  "type": "integer"
                },
                "use": {
                  "type": "string"
                },
                "canbevotedfor": {
                  "type": "boolean"
                },
                "supplier_reference": {
                  "type": "string"
                },
                "top_level_name": {
                  "type": "string"
                },
                "deleted_date": {
                  "type": "string"
                },
                "isbeingclosed": {
                  "type": "boolean"
                },
                "maximumRestrictedPriority": {
                  "type": "integer"
                },
                "primary_service_name": {
                  "type": "string"
                },
                "idsummary": {
                  "type": "string"
                },
                "scomclearance": {
                  "type": "string"
                },
                "scomalertid": {
                  "type": "string"
                },
                "statusseq": {
                  "type": "integer"
                },
                "statuscolor": {
                  "type": "string"
                },
                "next_appointment_type": {
                  "type": "integer"
                },
                "account_manager": {
                  "type": "string"
                },
                "orionalert": {
                  "type": "integer"
                },
                "orionnote": {
                  "type": "string"
                },
                "orionwho": {
                  "type": "integer"
                },
                "product_key": {
                  "type": "string"
                },
                "rapid7_action_count": {
                  "type": "string"
                },
                "rapid7_ticketrrn": {
                  "type": "string"
                },
                "rapid7_ticketinvid": {
                  "type": "string"
                },
                "ticketage": {
                  "type": "number"
                },
                "ninja_id": {
                  "type": "string"
                },
                "teams_ticket_icon": {
                  "type": "string"
                },
                "lastactiondateteams": {
                  "type": "string"
                },
                "priority_name": {
                  "type": "string"
                },
                "useful_count": {
                  "type": "integer"
                },
                "notuseful_count": {
                  "type": "integer"
                },
                "sitepostcode": {
                  "type": "string"
                },
                "mailbox": {
                  "type": "string"
                },
                "userdepartments": {
                  "type": "string"
                },
                "updateservicestatus": {
                  "type": "boolean"
                },
                "servicestatusnote": {
                  "type": "string"
                },
                "itil_requesttype_id": {
                  "type": "integer"
                },
                "startdatetime": {
                  "type": "string"
                },
                "enddatetime": {
                  "type": "string"
                },
                "closure_agent_id": {
                  "type": "integer"
                },
                "closed_in_integration_system": {
                  "type": "boolean"
                },
                "newrelic_id": {
                  "type": "string"
                },
                "createdfromautomationstdid": {
                  "type": "integer"
                },
                "created_from_automation_entityid": {
                  "type": "integer"
                },
                "ticket_tags": {
                  "type": "string"
                },
                "status_change_frozen": {
                  "type": "boolean"
                },
                "approval_status": {
                  "type": "integer"
                },
                "opp_country_name": {
                  "type": "string"
                },
                "opp_region_name": {
                  "type": "string"
                },
                "invoiceseperatelyoverride": {
                  "type": "boolean"
                },
                "purchaseordernumber": {
                  "type": "string"
                },
                "overrideticketcost": {
                  "type": "number"
                },
                "budgethours": {
                  "type": "string"
                },
                "created_by": {
                  "type": "string"
                },
                "additional_agents": {
                  "type": "array"
                },
                "client_to_invoice_to_id": {
                  "type": "integer"
                },
                "primary_issue": {
                  "type": "object"
                },
                "primary_workitem": {
                  "type": "object"
                },
                "billing_plan_text": {
                  "type": "string"
                },
                "default_appointment_summary": {
                  "type": "string"
                },
                "default_appointment_details": {
                  "type": "string"
                },
                "agent_signature": {
                  "type": "string"
                },
                "customer_signature": {
                  "type": "string"
                },
                "new_agent_signature": {
                  "type": "string"
                },
                "new_customer_signature": {
                  "type": "string"
                },
                "ticket_client_to_invoice_to_id": {
                  "type": "integer"
                },
                "billable_time": {
                  "type": "number"
                },
                "invoiceable_time": {
                  "type": "number"
                },
                "owning_service": {
                  "type": "integer"
                },
                "owning_service_name": {
                  "type": "string"
                },
                "_open_search_score": {
                  "type": "number"
                },
                "ticket_timezone": {
                  "type": "string"
                },
                "reference": {
                  "type": "string"
                },
                "latitude": {
                  "type": "number"
                },
                "longitude": {
                  "type": "number"
                },
                "change_all_day": {
                  "type": "boolean"
                },
                "change_window_type": {
                  "type": "integer"
                },
                "search_count": {
                  "type": "integer"
                },
                "slastate": {
                  "type": "string"
                },
                "is_opportunity": {
                  "type": "boolean"
                },
                "user_email2": {
                  "type": "string"
                },
                "user_email3": {
                  "type": "string"
                },
                "dl_cf_email_value": {
                  "type": "string"
                },
                "risklevel": {
                  "type": "integer"
                },
                "_importtypeid": {
                  "type": "integer"
                },
                "_importthirdpartyid": {
                  "type": "string"
                },
                "_importtype": {
                  "type": "string"
                },
                "new_external_link": {
                  "type": "object"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_isupdateimport": {
                  "type": "boolean"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "_match_integration_button_caption": {
                  "type": "string"
                },
                "_match_integration_button_url": {
                  "type": "string"
                },
                "_match_integration_button_icon": {
                  "type": "string"
                }
              }
            },
            "description": "Related Tickets"
          },
          "new_related_tickets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "dateoccurred": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "details": {
                  "type": "string"
                },
                "status_id": {
                  "type": "integer"
                },
                "status_name": {
                  "type": "string"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_name": {
                  "type": "string"
                },
                "sla_id": {
                  "type": "integer"
                },
                "sla_name": {
                  "type": "string"
                },
                "priority_id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "category_1": {
                  "type": "string"
                },
                "category_2": {
                  "type": "string"
                },
                "category_3": {
                  "type": "string"
                },
                "category_4": {
                  "type": "string"
                },
                "categoryid_1": {
                  "type": "integer"
                },
                "categoryid_2": {
                  "type": "integer"
                },
                "categoryid_3": {
                  "type": "integer"
                },
                "categoryid_4": {
                  "type": "integer"
                },
                "category_1_display": {
                  "type": "string"
                },
                "category_2_display": {
                  "type": "string"
                },
                "category_3_display": {
                  "type": "string"
                },
                "category_4_display": {
                  "type": "string"
                },
                "estimate": {
                  "type": "number"
                },
                "estimatedays": {
                  "type": "number"
                },
                "projecttimepercentage": {
                  "type": "number"
                },
                "projectcompletionpercentage": {
                  "type": "number"
                },
                "projectearlieststart": {
                  "type": "string"
                },
                "projectlatestend": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "faigeneratedsummary_list": {
                  "type": "string"
                },
                "chargehours": {
                  "type": "number"
                },
                "nonchargehours": {
                  "type": "number"
                },
                "travelhours": {
                  "type": "number"
                },
                "totalmileage": {
                  "type": "number"
                },
                "itemsprice": {
                  "type": "number"
                },
                "items": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_count": {
                  "type": "integer"
                },
                "child_count_open": {
                  "type": "integer"
                },
                "attachment_count": {
                  "type": "integer"
                },
                "flagged": {
                  "type": "boolean"
                },
                "read": {
                  "type": "boolean"
                },
                "enduserstatus": {
                  "type": "integer"
                },
                "onhold": {
                  "type": "boolean"
                },
                "respondbydate": {
                  "type": "string"
                },
                "responsedate": {
                  "type": "string"
                },
                "first_responsedate": {
                  "type": "string"
                },
                "responsestartdate": {
                  "type": "string"
                },
                "slaresponsestate": {
                  "type": "string"
                },
                "fixbydate": {
                  "type": "string"
                },
                "dateclosed": {
                  "type": "string"
                },
                "dateassigned": {
                  "type": "string"
                },
                "excludefromsla": {
                  "type": "boolean"
                },
                "slaholdtime": {
                  "type": "number"
                },
                "site_timezone": {
                  "type": "string"
                },
                "parentguid": {
                  "type": "string"
                },
                "parentassign": {
                  "type": "boolean"
                },
                "slaactiondate": {
                  "type": "string"
                },
                "slapercused": {
                  "type": "number"
                },
                "slatimeleft": {
                  "type": "number"
                },
                "currentelapsedhours": {
                  "type": "number"
                },
                "lastactiondate": {
                  "type": "string"
                },
                "last_update": {
                  "type": "string"
                },
                "lastchildactiondate": {
                  "type": "string"
                },
                "organisation_id": {
                  "type": "integer"
                },
                "department_id": {
                  "type": "integer"
                },
                "reportedby": {
                  "type": "string"
                },
                "user_email": {
                  "type": "string"
                },
                "emailtolist": {
                  "type": "string"
                },
                "emailtolistsupplier": {
                  "type": "string"
                },
                "emailcclist": {
                  "type": "string"
                },
                "emailcclistsupplier": {
                  "type": "string"
                },
                "matched_kb_id": {
                  "type": "integer"
                },
                "release_note": {
                  "type": "string"
                },
                "product_id": {
                  "type": "integer"
                },
                "product_name": {
                  "type": "string"
                },
                "release_id": {
                  "type": "integer"
                },
                "release_name": {
                  "type": "string"
                },
                "release2_id": {
                  "type": "integer"
                },
                "release2_name": {
                  "type": "string"
                },
                "release3_id": {
                  "type": "integer"
                },
                "release3_name": {
                  "type": "string"
                },
                "child_ticket_id_string": {
                  "type": "string"
                },
                "asset_key_field_string": {
                  "type": "string"
                },
                "asset_type_name": {
                  "type": "string"
                },
                "workflow_name": {
                  "type": "string"
                },
                "workflow_stage": {
                  "type": "string"
                },
                "workflow_stage_id": {
                  "type": "integer"
                },
                "workflow_stage_number": {
                  "type": "string"
                },
                "lastincomingemail": {
                  "type": "string"
                },
                "child_ticket_ids": {
                  "type": "array"
                },
                "nextactivitydate": {
                  "type": "string"
                },
                "nextactivityorappointmentdate": {
                  "type": "string"
                },
                "inventory_number": {
                  "type": "string"
                },
                "workflow_id": {
                  "type": "integer"
                },
                "workflow_step": {
                  "type": "integer"
                },
                "workflow_seq": {
                  "type": "integer"
                },
                "pipeline_stage_id": {
                  "type": "integer"
                },
                "pipeline_stage_name": {
                  "type": "string"
                },
                "hasbeenclosed": {
                  "type": "boolean"
                },
                "unread_child_action_count": {
                  "type": "integer"
                },
                "unread_related_action_count": {
                  "type": "integer"
                },
                "child_action_count": {
                  "type": "integer"
                },
                "parent_subject": {
                  "type": "string"
                },
                "related_action_count": {
                  "type": "integer"
                },
                "is_vip": {
                  "type": "boolean"
                },
                "isimportantcontact": {
                  "type": "boolean"
                },
                "inactive": {
                  "type": "boolean"
                },
                "impact": {
                  "type": "integer"
                },
                "urgency": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "starttime": {
                  "type": "string"
                },
                "starttimeslot": {
                  "type": "integer"
                },
                "targetdate": {
                  "type": "string"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "targettime": {
                  "type": "string"
                },
                "targettimeslot": {
                  "type": "integer"
                },
                "targetpercused": {
                  "type": "number"
                },
                "targettimeleft": {
                  "type": "number"
                },
                "deadlinedate": {
                  "type": "string"
                },
                "followupdate": {
                  "type": "string"
                },
                "oppcontactname": {
                  "type": "string"
                },
                "oppcompanyname": {
                  "type": "string"
                },
                "oppemailaddress": {
                  "type": "string"
                },
                "oppcustomertitle": {
                  "type": "string"
                },
                "opptel": {
                  "type": "string"
                },
                "oppaddr1": {
                  "type": "string"
                },
                "oppaddr2": {
                  "type": "string"
                },
                "oppaddr3": {
                  "type": "string"
                },
                "oppaddr4": {
                  "type": "string"
                },
                "opppostcode": {
                  "type": "string"
                },
                "oppcountry": {
                  "type": "string"
                },
                "oppregion": {
                  "type": "string"
                },
                "opptype": {
                  "type": "string"
                },
                "oppvalue": {
                  "type": "number"
                },
                "oppvalue_monthly": {
                  "type": "number"
                },
                "oppvalue_annual": {
                  "type": "number"
                },
                "oppvalue_oneoff": {
                  "type": "number"
                },
                "oppconversionprobability": {
                  "type": "number"
                },
                "oppvalueadjusted": {
                  "type": "number"
                },
                "oppprofit": {
                  "type": "number"
                },
                "oppcurrentsystem": {
                  "type": "string"
                },
                "oppcompetitors": {
                  "type": "string"
                },
                "opptrialdate": {
                  "type": "string"
                },
                "oppdemodate": {
                  "type": "string"
                },
                "oppdiscountdate": {
                  "type": "string"
                },
                "oppattemptsmade": {
                  "type": "integer"
                },
                "oppconverteddate": {
                  "type": "string"
                },
                "oppproductchosen": {
                  "type": "string"
                },
                "oppreason": {
                  "type": "string"
                },
                "opphear": {
                  "type": "string"
                },
                "opptimezonename": {
                  "type": "string"
                },
                "oppclosurecategory": {
                  "type": "integer"
                },
                "cost": {
                  "type": "number"
                },
                "quantity": {
                  "type": "integer"
                },
                "projecttimebudget": {
                  "type": "number"
                },
                "projectmoneybudget": {
                  "type": "number"
                },
                "projecttimeactual": {
                  "type": "number"
                },
                "projectmoneyactual": {
                  "type": "number"
                },
                "lastnote": {
                  "type": "string"
                },
                "lastnote_date": {
                  "type": "string"
                },
                "userdef1": {
                  "type": "string"
                },
                "userdef2": {
                  "type": "string"
                },
                "userdef3": {
                  "type": "string"
                },
                "userdef4": {
                  "type": "string"
                },
                "userdef5": {
                  "type": "string"
                },
                "source": {
                  "type": "integer"
                },
                "release_important": {
                  "type": "boolean"
                },
                "releasenotegroup_name": {
                  "type": "string"
                },
                "releasenotegroup_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "integer"
                },
                "third_party_id_string": {
                  "type": "string"
                },
                "supplier_status": {
                  "type": "integer"
                },
                "contract_refextra": {
                  "type": "string"
                },
                "appointment_type": {
                  "type": "integer"
                },
                "customfields": {
                  "type": "array"
                },
                "timeentries": {
                  "type": "array"
                },
                "section_timezone": {
                  "type": "string"
                },
                "itilname": {
                  "type": "string"
                },
                "related_service_descriptions": {
                  "type": "string"
                },
                "related_businessapps_descriptions": {
                  "type": "string"
                },
                "related_service_category_names": {
                  "type": "string"
                },
                "projectinternaltask": {
                  "type": "boolean"
                },
                "appointment_id": {
                  "type": "integer"
                },
                "nextappointmentdate": {
                  "type": "string"
                },
                "firstname": {
                  "type": "string"
                },
                "lastname": {
                  "type": "string"
                },
                "connectedinstance_id": {
                  "type": "integer"
                },
                "web_url": {
                  "type": "string"
                },
                "api_url": {
                  "type": "string"
                },
                "action_number": {
                  "type": "integer"
                },
                "action_ticket_id": {
                  "type": "integer"
                },
                "action_datetime": {
                  "type": "string"
                },
                "action_outcome": {
                  "type": "string"
                },
                "action_chargerate": {
                  "type": "string"
                },
                "action_contract_ref": {
                  "type": "string"
                },
                "action_note": {
                  "type": "string"
                },
                "ticket_invoices_for_each_site": {
                  "type": "boolean"
                },
                "salesorder_id": {
                  "type": "integer"
                },
                "orderhead_id": {
                  "type": "integer"
                },
                "budgettype": {
                  "type": "string"
                },
                "requesttype_name": {
                  "type": "string"
                },
                "recalculate_billing": {
                  "type": "boolean"
                },
                "impactlevel": {
                  "type": "integer"
                },
                "supplier_id": {
                  "type": "integer"
                },
                "pr_id": {
                  "type": "integer"
                },
                "branch_id": {
                  "type": "integer"
                },
                "branch_name": {
                  "type": "string"
                },
                "update_milestone_id": {
                  "type": "integer"
                },
                "milestone_id": {
                  "type": "integer"
                },
                "milestone_name": {
                  "type": "string"
                },
                "milestone_billing_type": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "milestone_sequence": {
                  "type": "integer"
                },
                "milestone_status": {
                  "type": "integer"
                },
                "milestone_startdate": {
                  "type": "string"
                },
                "milestone_enddate": {
                  "type": "string"
                },
                "email_message_id": {
                  "type": "string"
                },
                "guid": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "reviewed": {
                  "type": "boolean"
                },
                "action_agent_name": {
                  "type": "string"
                },
                "merged_into_id": {
                  "type": "integer"
                },
                "reassigncount": {
                  "type": "integer"
                },
                "parent_status": {
                  "type": "integer"
                },
                "parent_agent": {
                  "type": "integer"
                },
                "child_status": {
                  "type": "integer"
                },
                "date_fully_closed": {
                  "type": "string"
                },
                "lastaction_chargerate": {
                  "type": "string"
                },
                "hover_summary": {
                  "type": "string"
                },
                "slatimeelapsed": {
                  "type": "number"
                },
                "ai_summary": {
                  "type": "string"
                },
                "search_score": {
                  "type": "number"
                },
                "main_project_id": {
                  "type": "integer"
                },
                "is_maintenance": {
                  "type": "boolean"
                },
                "first_respond_by_date": {
                  "type": "string"
                },
                "sla_first_response_state": {
                  "type": "string"
                },
                "table": {
                  "type": "integer"
                },
                "use": {
                  "type": "string"
                },
                "canbevotedfor": {
                  "type": "boolean"
                },
                "supplier_reference": {
                  "type": "string"
                },
                "top_level_name": {
                  "type": "string"
                },
                "deleted_date": {
                  "type": "string"
                },
                "isbeingclosed": {
                  "type": "boolean"
                },
                "maximumRestrictedPriority": {
                  "type": "integer"
                },
                "primary_service_name": {
                  "type": "string"
                },
                "idsummary": {
                  "type": "string"
                },
                "scomclearance": {
                  "type": "string"
                },
                "scomalertid": {
                  "type": "string"
                },
                "statusseq": {
                  "type": "integer"
                },
                "statuscolor": {
                  "type": "string"
                },
                "next_appointment_type": {
                  "type": "integer"
                },
                "account_manager": {
                  "type": "string"
                },
                "orionalert": {
                  "type": "integer"
                },
                "orionnote": {
                  "type": "string"
                },
                "orionwho": {
                  "type": "integer"
                },
                "product_key": {
                  "type": "string"
                },
                "rapid7_action_count": {
                  "type": "string"
                },
                "rapid7_ticketrrn": {
                  "type": "string"
                },
                "rapid7_ticketinvid": {
                  "type": "string"
                },
                "ticketage": {
                  "type": "number"
                },
                "ninja_id": {
                  "type": "string"
                },
                "teams_ticket_icon": {
                  "type": "string"
                },
                "lastactiondateteams": {
                  "type": "string"
                },
                "priority_name": {
                  "type": "string"
                },
                "useful_count": {
                  "type": "integer"
                },
                "notuseful_count": {
                  "type": "integer"
                },
                "sitepostcode": {
                  "type": "string"
                },
                "mailbox": {
                  "type": "string"
                },
                "userdepartments": {
                  "type": "string"
                },
                "updateservicestatus": {
                  "type": "boolean"
                },
                "servicestatusnote": {
                  "type": "string"
                },
                "itil_requesttype_id": {
                  "type": "integer"
                },
                "startdatetime": {
                  "type": "string"
                },
                "enddatetime": {
                  "type": "string"
                },
                "closure_agent_id": {
                  "type": "integer"
                },
                "closed_in_integration_system": {
                  "type": "boolean"
                },
                "newrelic_id": {
                  "type": "string"
                },
                "createdfromautomationstdid": {
                  "type": "integer"
                },
                "created_from_automation_entityid": {
                  "type": "integer"
                },
                "ticket_tags": {
                  "type": "string"
                },
                "status_change_frozen": {
                  "type": "boolean"
                },
                "approval_status": {
                  "type": "integer"
                },
                "opp_country_name": {
                  "type": "string"
                },
                "opp_region_name": {
                  "type": "string"
                },
                "invoiceseperatelyoverride": {
                  "type": "boolean"
                },
                "purchaseordernumber": {
                  "type": "string"
                },
                "overrideticketcost": {
                  "type": "number"
                },
                "budgethours": {
                  "type": "string"
                },
                "created_by": {
                  "type": "string"
                },
                "additional_agents": {
                  "type": "array"
                },
                "client_to_invoice_to_id": {
                  "type": "integer"
                },
                "primary_issue": {
                  "type": "object"
                },
                "primary_workitem": {
                  "type": "object"
                },
                "billing_plan_text": {
                  "type": "string"
                },
                "default_appointment_summary": {
                  "type": "string"
                },
                "default_appointment_details": {
                  "type": "string"
                },
                "agent_signature": {
                  "type": "string"
                },
                "customer_signature": {
                  "type": "string"
                },
                "new_agent_signature": {
                  "type": "string"
                },
                "new_customer_signature": {
                  "type": "string"
                },
                "ticket_client_to_invoice_to_id": {
                  "type": "integer"
                },
                "billable_time": {
                  "type": "number"
                },
                "invoiceable_time": {
                  "type": "number"
                },
                "owning_service": {
                  "type": "integer"
                },
                "owning_service_name": {
                  "type": "string"
                },
                "_open_search_score": {
                  "type": "number"
                },
                "ticket_timezone": {
                  "type": "string"
                },
                "reference": {
                  "type": "string"
                },
                "latitude": {
                  "type": "number"
                },
                "longitude": {
                  "type": "number"
                },
                "change_all_day": {
                  "type": "boolean"
                },
                "change_window_type": {
                  "type": "integer"
                },
                "search_count": {
                  "type": "integer"
                },
                "slastate": {
                  "type": "string"
                },
                "is_opportunity": {
                  "type": "boolean"
                },
                "user_email2": {
                  "type": "string"
                },
                "user_email3": {
                  "type": "string"
                },
                "dl_cf_email_value": {
                  "type": "string"
                },
                "risklevel": {
                  "type": "integer"
                },
                "_importtypeid": {
                  "type": "integer"
                },
                "_importthirdpartyid": {
                  "type": "string"
                },
                "_importtype": {
                  "type": "string"
                },
                "new_external_link": {
                  "type": "object"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_isupdateimport": {
                  "type": "boolean"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "_match_integration_button_caption": {
                  "type": "string"
                },
                "_match_integration_button_url": {
                  "type": "string"
                },
                "_match_integration_button_icon": {
                  "type": "string"
                }
              }
            },
            "description": "New Related Tickets"
          },
          "unrelate_from_ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Unrelate From Ticket Id"
          },
          "ecommerce_orders": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "eo_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "third_party_order_id": {
                  "type": "string"
                },
                "third_party_order_url": {
                  "type": "string"
                }
              }
            },
            "description": "Ecommerce Orders"
          },
          "hide_feedback": {
            "type": "boolean",
            "description": "Hide Feedback"
          },
          "workflow_history": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "moved_from": {
                  "type": "integer"
                },
                "moved_to": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "moved_from_stage": {
                  "type": "integer"
                },
                "moved_to_stage": {
                  "type": "integer"
                },
                "moved_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "target_hours": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "target_met": {
                  "type": "boolean"
                },
                "override_date": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "action_id": {
                  "type": "integer"
                }
              }
            },
            "description": "Workflow History"
          },
          "connectwisermm_ticketid": {
            "type": "string",
            "description": "Connectwisermm Ticketid"
          },
          "colour_rule": {
            "type": "integer",
            "format": "int32",
            "description": "Colour Rule"
          },
          "google_reviewdata": {
            "type": "object",
            "description": "Google Reviewdata"
          },
          "google_questiondata": {
            "type": "object",
            "description": "Google Questiondata"
          },
          "original_agent": {
            "type": "integer",
            "format": "int32",
            "description": "Original Agent"
          },
          "oppjobtitle": {
            "type": "string",
            "description": "The oppjobtitle value"
          },
          "do_lookups": {
            "type": "boolean",
            "description": "Do Lookups"
          },
          "liongard_system_id": {
            "type": "integer",
            "format": "int32",
            "description": "Liongard System Id"
          },
          "bigpanda_id": {
            "type": "string",
            "description": "Bigpanda Id"
          },
          "contributors": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "username": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agentname": {
                  "type": "string"
                },
                "code": {
                  "type": "integer"
                },
                "rolename": {
                  "type": "string"
                },
                "ticketid": {
                  "type": "integer"
                },
                "note": {
                  "type": "string"
                },
                "contributor_type": {
                  "type": "integer"
                },
                "quality": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The contributors value"
          },
          "internet_message_id": {
            "type": "string",
            "description": "Internet Message Id"
          },
          "matching_value": {
            "type": "string",
            "description": "Matching Value"
          },
          "sqlimport_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sqlimport Id"
          },
          "respondbydateadjusted": {
            "type": "boolean",
            "description": "The respondbydateadjusted value"
          },
          "date_dependencies": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "parentfaultid": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "dependentfaultid": {
                  "type": "integer"
                },
                "dependent_ticket_description": {
                  "type": "string"
                },
                "ticket_description": {
                  "type": "string"
                },
                "applied_from_template": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Date Dependencies"
          },
          "new_milestone_ticket": {
            "type": "integer",
            "format": "int32",
            "description": "New Milestone Ticket"
          },
          "assets_columns": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "columns_id": {
                  "type": "integer"
                },
                "column_seq": {
                  "type": "integer"
                },
                "column_name": {
                  "type": "string"
                },
                "width": {
                  "type": "integer"
                },
                "order_seq": {
                  "type": "integer"
                },
                "order_desc": {
                  "type": "boolean"
                },
                "column_title_override": {
                  "type": "string"
                },
                "groupbystatus": {
                  "type": "integer"
                },
                "column_default_width": {
                  "type": "integer"
                },
                "columns_guid": {
                  "type": "string"
                }
              }
            },
            "description": "Assets Columns"
          },
          "slaresponseexcuse": {
            "type": "string",
            "description": "The slaresponseexcuse value"
          },
          "can_add_cc_followers": {
            "type": "boolean",
            "description": "Can Add Cc Followers"
          },
          "_fromchatprofileid": {
            "type": "string",
            "description": "The fromchatprofileid value"
          },
          "lapsafe_count": {
            "type": "integer",
            "format": "int32",
            "description": "Lapsafe Count"
          },
          "olas": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fault_id": {
                  "type": "integer"
                },
                "target_id": {
                  "type": "integer"
                },
                "target_name": {
                  "type": "string"
                },
                "target_hours": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "target_date": {
                  "type": "string"
                },
                "target_met": {
                  "type": "boolean"
                },
                "status": {
                  "type": "integer"
                },
                "dates": {
                  "type": "array"
                },
                "target": {
                  "type": "object"
                },
                "start_date": {
                  "type": "string"
                },
                "pause_date": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "rule_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "priority_id": {
                  "type": "integer"
                },
                "stage_id": {
                  "type": "integer"
                },
                "step_id": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                }
              }
            },
            "description": "The olas value"
          },
          "ola_count": {
            "type": "integer",
            "format": "int32",
            "description": "Ola Count"
          },
          "new_workflow_history": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "moved_from": {
                  "type": "integer"
                },
                "moved_to": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "moved_from_stage": {
                  "type": "integer"
                },
                "moved_to_stage": {
                  "type": "integer"
                },
                "moved_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "target_hours": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "target_met": {
                  "type": "boolean"
                },
                "override_date": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "action_id": {
                  "type": "integer"
                }
              }
            },
            "description": "New Workflow History"
          },
          "default_slack_channel_name": {
            "type": "string",
            "description": "Default Slack Channel Name"
          },
          "show_channel_create": {
            "type": "boolean",
            "description": "Show Channel Create"
          },
          "slack_channel_id": {
            "type": "string",
            "description": "Slack Channel Id"
          },
          "slack_callback_id": {
            "type": "string",
            "description": "Slack Callback Id"
          },
          "ai_suggested_priority": {
            "type": "string",
            "description": "Ai Suggested Priority"
          },
          "ai_suggested_urgency": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Suggested Urgency"
          },
          "ai_suggested_impact": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Suggested Impact"
          },
          "ai_suggested_resolution": {
            "type": "string",
            "description": "Ai Suggested Resolution"
          },
          "ai_generated_summary": {
            "type": "string",
            "description": "Ai Generated Summary"
          },
          "ai_search_query": {
            "type": "string",
            "description": "Ai Search Query"
          },
          "ai_suggested_type": {
            "type": "string",
            "description": "Ai Suggested Type"
          },
          "ai_sentiment_analysis": {
            "type": "string",
            "description": "Ai Sentiment Analysis"
          },
          "ai_satisfaction_level": {
            "type": "string",
            "description": "Ai Satisfaction Level"
          },
          "ai_tonality": {
            "type": "string",
            "description": "Ai Tonality"
          },
          "_isagentuser": {
            "type": "boolean",
            "description": "The isagentuser value"
          },
          "ai_survey_score": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Survey Score"
          },
          "ai_survey_comment": {
            "type": "string",
            "description": "Ai Survey Comment"
          },
          "freshdesk_ticket_data": {
            "type": "object",
            "description": "Freshdesk Ticket Data"
          },
          "freshdesk_group_name": {
            "type": "string",
            "description": "Freshdesk Group Name"
          },
          "freshdesk_agent_name": {
            "type": "string",
            "description": "Freshdesk Agent Name"
          },
          "freshdesk_agent_email": {
            "type": "string",
            "description": "Freshdesk Agent Email"
          },
          "freshdesk_product_name": {
            "type": "string",
            "description": "Freshdesk Product Name"
          },
          "matched_kb_id_acessible_to_user": {
            "type": "boolean",
            "description": "Matched Kb Id Acessible To User"
          },
          "remotesession_count": {
            "type": "integer",
            "format": "int32",
            "description": "Remotesession Count"
          },
          "search_index_sync_timestamp": {
            "type": "string",
            "format": "date-time",
            "description": "Search Index Sync Timestamp"
          },
          "search_index_sync_batches": {
            "type": "integer",
            "format": "int32",
            "description": "Search Index Sync Batches"
          },
          "new_whe_": {
            "type": "string",
            "format": "date-time",
            "description": "New Whe"
          },
          "new_actioncode": {
            "type": "integer",
            "format": "int32",
            "description": "New Actioncode"
          },
          "notepad": {
            "type": "string",
            "description": "The notepad value"
          },
          "embedding_match_timestamp": {
            "type": "string",
            "format": "date-time",
            "description": "Embedding Match Timestamp"
          },
          "_re_index": {
            "type": "boolean",
            "description": "Re Index"
          },
          "_fetch_matches": {
            "type": "boolean",
            "description": "Fetch Matches"
          },
          "workflow_move_date_override": {
            "type": "string",
            "format": "date-time",
            "description": "Workflow Move Date Override"
          },
          "lookup_search": {
            "type": "string",
            "description": "Lookup Search"
          },
          "agent_booking_type": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Booking Type"
          },
          "pandadoc_attachment": {
            "type": "integer",
            "format": "int32",
            "description": "Pandadoc Attachment"
          },
          "pandadoc_attachment_name": {
            "type": "string",
            "description": "Pandadoc Attachment Name"
          },
          "pandadoc_attachment_url": {
            "type": "string",
            "description": "Pandadoc Attachment Url"
          },
          "thirdparty_url": {
            "type": "string",
            "description": "Thirdparty Url"
          },
          "security_signal_id": {
            "type": "string",
            "description": "Security Signal Id"
          },
          "datadog_id": {
            "type": "string",
            "description": "Datadog Id"
          },
          "ai_conversation_summary": {
            "type": "string",
            "description": "Ai Conversation Summary"
          },
          "incomingevent_count": {
            "type": "integer",
            "format": "int32",
            "description": "Incomingevent Count"
          },
          "azure_connection_id": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Connection Id"
          },
          "kblinkid": {
            "type": "integer",
            "format": "int32",
            "description": "The kblinkid value"
          },
          "ticket_client_to_invoice_to_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Client To Invoice To Id"
          },
          "ticket_client_to_invoice_to_name": {
            "type": "string",
            "description": "Ticket Client To Invoice To Name"
          },
          "_prevent_outgoing": {
            "type": "boolean",
            "description": "Prevent Outgoing"
          },
          "dont_copy_history": {
            "type": "boolean",
            "description": "Dont Copy History"
          },
          "user_linked_sites": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "table_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "integration_name": {
                  "type": "string"
                },
                "halo_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "string"
                },
                "third_party_desc": {
                  "type": "string"
                },
                "third_party_type": {
                  "type": "string"
                },
                "third_party_url": {
                  "type": "string"
                },
                "third_party_assigned_to": {
                  "type": "string"
                },
                "third_party_count": {
                  "type": "integer"
                },
                "primary": {
                  "type": "boolean"
                },
                "halo_desc": {
                  "type": "string"
                },
                "halo_second_id": {
                  "type": "integer"
                },
                "halo_second_desc": {
                  "type": "string"
                },
                "extra_match_field": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "third_party_secondary_id": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "third_party_status": {
                  "type": "string"
                },
                "third_party_priority": {
                  "type": "string"
                },
                "_match": {
                  "type": "boolean"
                },
                "populate_url": {
                  "type": "boolean"
                },
                "date_created": {
                  "type": "string"
                },
                "date_updated": {
                  "type": "string"
                },
                "subscription_id": {
                  "type": "string"
                },
                "new_subscription_key": {
                  "type": "string"
                },
                "subscription_expiry": {
                  "type": "string"
                },
                "_webhookaction": {
                  "type": "integer"
                },
                "revisions": {
                  "type": "integer"
                },
                "dont_move_existing_assets": {
                  "type": "boolean"
                },
                "chat_message_count": {
                  "type": "integer"
                },
                "third_party_additional_id": {
                  "type": "string"
                },
                "description": {
                  "type": "string"
                },
                "update_existing_link": {
                  "type": "boolean"
                },
                "filters": {
                  "type": "array"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_links": {
                  "type": "array"
                },
                "url_for_linked_entity": {
                  "type": "string"
                },
                "url_for_linked_entity_caption": {
                  "type": "string"
                },
                "icon_for_linked_entity_caption": {
                  "type": "string"
                }
              }
            },
            "description": "User Linked Sites"
          },
          "prepay_threshold": {
            "type": "object",
            "description": "Prepay Threshold"
          },
          "automation_entity_type": {
            "type": "integer",
            "format": "int32",
            "description": "Automation Entity Type"
          },
          "make_automation_entity_inactive": {
            "type": "boolean",
            "description": "Make Automation Entity Inactive"
          },
          "is_downtime": {
            "type": "boolean",
            "description": "Is Downtime"
          },
          "add_tags": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "text": {
                  "type": "string"
                },
                "add_to_kbid": {
                  "type": "integer"
                },
                "add_to_ctid": {
                  "type": "integer"
                },
                "add_to_stid": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "add_to_stdid": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                }
              }
            },
            "description": "Add Tags"
          },
          "locked_by_agentid": {
            "type": "integer",
            "format": "int32",
            "description": "Locked By Agentid"
          },
          "_forceunlock": {
            "type": "boolean",
            "description": "The forceunlock value"
          },
          "_is_aisuggestion_merge": {
            "type": "boolean",
            "description": "Is Aisuggestion Merge"
          },
          "service_linked_device": {
            "type": "integer",
            "format": "int32",
            "description": "Service Linked Device"
          },
          "quick_ticket_link_text": {
            "type": "string",
            "description": "Quick Ticket Link Text"
          },
          "_override_child_merge_type": {
            "type": "integer",
            "format": "int32",
            "description": "Override Child Merge Type"
          },
          "next_review_date": {
            "type": "string",
            "format": "date-time",
            "description": "Next Review Date"
          },
          "kb_pdf_template": {
            "type": "integer",
            "format": "int32",
            "description": "Kb Pdf Template"
          },
          "kb_pdftemplate_name": {
            "type": "string",
            "description": "Kb Pdftemplate Name"
          },
          "template_when_linked": {
            "type": "integer",
            "format": "int32",
            "description": "Template When Linked"
          },
          "templatewhenlinked_name": {
            "type": "string",
            "description": "Templatewhenlinked Name"
          },
          "statement_of_work_added": {
            "type": "boolean",
            "description": "Statement Of Work Added"
          },
          "_remove_pipeline_stage": {
            "type": "boolean",
            "description": "Remove Pipeline Stage"
          },
          "order_line_price": {
            "type": "number",
            "format": "double",
            "description": "Order Line Price"
          },
          "order_line_composite_key": {
            "type": "object",
            "description": "Order Line Composite Key"
          },
          "_can_view_att": {
            "type": "boolean",
            "description": "Can View Att"
          },
          "_can_upload_att": {
            "type": "boolean",
            "description": "Can Upload Att"
          },
          "_can_download_att": {
            "type": "boolean",
            "description": "Can Download Att"
          },
          "_can_edit_att": {
            "type": "boolean",
            "description": "Can Edit Att"
          },
          "_can_view_action_history": {
            "type": "boolean",
            "description": "Can View Action History"
          },
          "risk_score": {
            "type": "number",
            "format": "double",
            "description": "Risk Score"
          },
          "from_catalogue": {
            "type": "boolean",
            "description": "From Catalogue"
          },
          "enduser_role_ids": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Enduser Role Ids"
          },
          "order_sequence": {
            "type": "integer",
            "format": "int32",
            "description": "Order Sequence"
          },
          "order_update_to": {
            "type": "integer",
            "format": "int32",
            "description": "Order Update To"
          },
          "order_update_from": {
            "type": "integer",
            "format": "int32",
            "description": "Order Update From"
          },
          "workflow_html_to_show_on_progress": {
            "type": "string",
            "description": "Workflow Html To Show On Progress"
          },
          "requesttype_group_id": {
            "type": "integer",
            "format": "int32",
            "description": "Requesttype Group Id"
          },
          "is_ai_indexable": {
            "type": "boolean",
            "description": "Is Ai Indexable"
          },
          "qualifications_matched": {
            "type": "string",
            "description": "Qualifications Matched"
          },
          "hoursinvoiced": {
            "type": "number",
            "format": "double",
            "description": "The hoursinvoiced value"
          },
          "_kbduplicate01_ok": {
            "type": "boolean",
            "description": "Kbduplicate01 Ok"
          },
          "kb_ai_summary": {
            "type": "string",
            "description": "Kb Ai Summary"
          },
          "duplicate_kbs": {
            "type": "string",
            "description": "Duplicate Kbs"
          },
          "billing_type": {
            "type": "integer",
            "format": "int32",
            "description": "Billing Type"
          },
          "ai_suggested_category": {
            "type": "string",
            "description": "Ai Suggested Category"
          },
          "related_ticket_count": {
            "type": "integer",
            "format": "int32",
            "description": "Related Ticket Count"
          },
          "estimate_lat_long": {
            "type": "boolean",
            "description": "Estimate Lat Long"
          },
          "get_address_from_opp_company_name": {
            "type": "boolean",
            "description": "Get Address From Opp Company Name"
          },
          "templateuser_override": {
            "type": "boolean",
            "description": "Templateuser Override"
          },
          "resource_booking_use_date_range": {
            "type": "boolean",
            "description": "Resource Booking Use Date Range"
          },
          "resource_booking_asset_advanced_search": {
            "type": "string",
            "description": "Resource Booking Asset Advanced Search"
          },
          "resource_booking_end_date": {
            "type": "string",
            "format": "date-time",
            "description": "Resource Booking End Date"
          },
          "overriding_rates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "area": {
                  "type": "integer"
                },
                "contract_id": {
                  "type": "integer"
                },
                "charge_id": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "expirydate": {
                  "type": "string"
                },
                "rate": {
                  "type": "number"
                },
                "mileage_rate": {
                  "type": "number"
                },
                "org": {
                  "type": "integer"
                },
                "minimum": {
                  "type": "number"
                },
                "increment": {
                  "type": "number"
                },
                "oohmultiplier": {
                  "type": "number"
                },
                "holidaymultiplier": {
                  "type": "number"
                },
                "weekendmultiplier": {
                  "type": "number"
                },
                "surcharge": {
                  "type": "boolean"
                },
                "round": {
                  "type": "integer"
                },
                "useagentworkinghours": {
                  "type": "boolean"
                },
                "use_budget_rate": {
                  "type": "boolean"
                },
                "current": {
                  "type": "boolean"
                },
                "current_rate": {
                  "type": "number"
                },
                "use_for_travel": {
                  "type": "boolean"
                },
                "use_for_mileage": {
                  "type": "boolean"
                },
                "travel_surchargeid": {
                  "type": "integer"
                },
                "contractmultiplier": {
                  "type": "number"
                },
                "rateoverride": {
                  "type": "number"
                },
                "override_surcharge": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "tree_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "agents": {
                  "type": "array"
                },
                "agentslist": {
                  "type": "string"
                }
              }
            },
            "description": "Overriding Rates"
          },
          "project_overriding_rates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "area": {
                  "type": "integer"
                },
                "contract_id": {
                  "type": "integer"
                },
                "charge_id": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "expirydate": {
                  "type": "string"
                },
                "rate": {
                  "type": "number"
                },
                "mileage_rate": {
                  "type": "number"
                },
                "org": {
                  "type": "integer"
                },
                "minimum": {
                  "type": "number"
                },
                "increment": {
                  "type": "number"
                },
                "oohmultiplier": {
                  "type": "number"
                },
                "holidaymultiplier": {
                  "type": "number"
                },
                "weekendmultiplier": {
                  "type": "number"
                },
                "surcharge": {
                  "type": "boolean"
                },
                "round": {
                  "type": "integer"
                },
                "useagentworkinghours": {
                  "type": "boolean"
                },
                "use_budget_rate": {
                  "type": "boolean"
                },
                "current": {
                  "type": "boolean"
                },
                "current_rate": {
                  "type": "number"
                },
                "use_for_travel": {
                  "type": "boolean"
                },
                "use_for_mileage": {
                  "type": "boolean"
                },
                "travel_surchargeid": {
                  "type": "integer"
                },
                "contractmultiplier": {
                  "type": "number"
                },
                "rateoverride": {
                  "type": "number"
                },
                "override_surcharge": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "tree_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "agents": {
                  "type": "array"
                },
                "agentslist": {
                  "type": "string"
                }
              }
            },
            "description": "Project Overriding Rates"
          },
          "hubspot_id": {
            "type": "string",
            "description": "Hubspot Id"
          },
          "hubspot_url": {
            "type": "string",
            "description": "Hubspot Url"
          },
          "table": {
            "type": "integer",
            "format": "int32",
            "enum": [
              0,
              1,
              2,
              3,
              4,
              5,
              6,
              7,
              8,
              9,
              980,
              986,
              987,
              988,
              989,
              990,
              991,
              992,
              993,
              995,
              996,
              997,
              998,
              999,
              1001,
              1002,
              1003,
              1005,
              1006,
              1007,
              1008,
              1009,
              1010,
              1011,
              1012,
              1013,
              1014,
              1015,
              1016,
              1017,
              1018,
              1019,
              1020,
              1021,
              1022,
              1023,
              1024,
              1025,
              1026,
              1027,
              1029,
              1030,
              1031,
              1035,
              -1
            ],
            "description": "The table value"
          },
          "use": {
            "type": "string",
            "description": "The use value"
          },
          "canbevotedfor": {
            "type": "boolean",
            "description": "The canbevotedfor value"
          },
          "supplier_reference": {
            "type": "string",
            "description": "Supplier Reference"
          },
          "top_level_name": {
            "type": "string",
            "description": "Top Level Name"
          },
          "deleted_date": {
            "type": "string",
            "format": "date-time",
            "description": "Deleted Date"
          },
          "isbeingclosed": {
            "type": "boolean",
            "description": "The isbeingclosed value"
          },
          "maximumRestrictedPriority": {
            "type": "integer",
            "format": "int32",
            "description": "Maximum Restricted Priority"
          },
          "primary_service_name": {
            "type": "string",
            "description": "Primary Service Name"
          },
          "idsummary": {
            "type": "string",
            "description": "The idsummary value"
          },
          "scomclearance": {
            "type": "string",
            "description": "The scomclearance value"
          },
          "scomalertid": {
            "type": "string",
            "description": "The scomalertid value"
          },
          "statusseq": {
            "type": "integer",
            "format": "int32",
            "description": "The statusseq value"
          },
          "statuscolor": {
            "type": "string",
            "description": "The statuscolor value"
          },
          "next_appointment_type": {
            "type": "integer",
            "format": "int32",
            "description": "Next Appointment Type"
          },
          "account_manager": {
            "type": "string",
            "description": "Account Manager"
          },
          "orionalert": {
            "type": "integer",
            "format": "int32",
            "description": "The orionalert value"
          },
          "orionnote": {
            "type": "string",
            "description": "The orionnote value"
          },
          "orionwho": {
            "type": "integer",
            "format": "int32",
            "description": "The orionwho value"
          },
          "product_key": {
            "type": "string",
            "description": "Product Key"
          },
          "rapid7_action_count": {
            "type": "string",
            "description": "Rapid7 Action Count"
          },
          "rapid7_ticketrrn": {
            "type": "string",
            "description": "Rapid7 Ticketrrn"
          },
          "rapid7_ticketinvid": {
            "type": "string",
            "description": "Rapid7 Ticketinvid"
          },
          "ticketage": {
            "type": "number",
            "format": "double",
            "description": "The ticketage value"
          },
          "ninja_id": {
            "type": "string",
            "description": "Ninja Id"
          },
          "teams_ticket_icon": {
            "type": "string",
            "description": "Teams Ticket Icon"
          },
          "lastactiondateteams": {
            "type": "string",
            "description": "The lastactiondateteams value"
          },
          "priority_name": {
            "type": "string",
            "description": "Priority Name"
          },
          "useful_count": {
            "type": "integer",
            "format": "int32",
            "description": "Useful Count"
          },
          "notuseful_count": {
            "type": "integer",
            "format": "int32",
            "description": "Notuseful Count"
          },
          "sitepostcode": {
            "type": "string",
            "description": "The sitepostcode value"
          },
          "mailbox": {
            "type": "string",
            "description": "The mailbox value"
          },
          "userdepartments": {
            "type": "string",
            "description": "The userdepartments value"
          },
          "updateservicestatus": {
            "type": "boolean",
            "description": "The updateservicestatus value"
          },
          "servicestatusnote": {
            "type": "string",
            "description": "The servicestatusnote value"
          },
          "itil_requesttype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Itil Requesttype Id"
          },
          "startdatetime": {
            "type": "string",
            "format": "date-time",
            "description": "The startdatetime value"
          },
          "enddatetime": {
            "type": "string",
            "format": "date-time",
            "description": "The enddatetime value"
          },
          "closure_agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Closure Agent Id"
          },
          "closed_in_integration_system": {
            "type": "boolean",
            "description": "Closed In Integration System"
          },
          "createdfromautomationstdid": {
            "type": "integer",
            "format": "int32",
            "description": "The createdfromautomationstdid value"
          },
          "created_from_automation_entityid": {
            "type": "integer",
            "format": "int32",
            "description": "Created From Automation Entityid"
          },
          "ticket_tags": {
            "type": "string",
            "description": "Ticket Tags"
          },
          "status_change_frozen": {
            "type": "boolean",
            "description": "Status Change Frozen"
          },
          "approval_status": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Status"
          },
          "opp_country_name": {
            "type": "string",
            "description": "Opp Country Name"
          },
          "opp_region_name": {
            "type": "string",
            "description": "Opp Region Name"
          },
          "invoiceseperatelyoverride": {
            "type": "boolean",
            "description": "The invoiceseperatelyoverride value"
          },
          "purchaseordernumber": {
            "type": "string",
            "description": "The purchaseordernumber value"
          },
          "overrideticketcost": {
            "type": "number",
            "format": "double",
            "description": "The overrideticketcost value"
          },
          "budgethours": {
            "type": "string",
            "description": "The budgethours value"
          },
          "created_by": {
            "type": "string",
            "description": "Created By"
          },
          "additional_agents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "faultid": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "email": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Additional Agents"
          },
          "client_to_invoice_to_id": {
            "type": "integer",
            "format": "int32",
            "description": "Client To Invoice To Id"
          },
          "primary_issue": {
            "type": "object",
            "description": "Primary Issue"
          },
          "primary_workitem": {
            "type": "object",
            "description": "Primary Workitem"
          },
          "billing_plan_text": {
            "type": "string",
            "description": "Billing Plan Text"
          },
          "default_appointment_summary": {
            "type": "string",
            "description": "Default Appointment Summary"
          },
          "default_appointment_details": {
            "type": "string",
            "description": "Default Appointment Details"
          },
          "agent_signature": {
            "type": "string",
            "description": "Agent Signature"
          },
          "customer_signature": {
            "type": "string",
            "description": "Customer Signature"
          },
          "new_agent_signature": {
            "type": "string",
            "description": "New Agent Signature"
          },
          "new_customer_signature": {
            "type": "string",
            "description": "New Customer Signature"
          },
          "billable_time": {
            "type": "number",
            "format": "double",
            "description": "Billable Time"
          },
          "invoiceable_time": {
            "type": "number",
            "format": "double",
            "description": "Invoiceable Time"
          },
          "owning_service": {
            "type": "integer",
            "format": "int32",
            "description": "Owning Service"
          },
          "owning_service_name": {
            "type": "string",
            "description": "Owning Service Name"
          },
          "_open_search_score": {
            "type": "number",
            "format": "float",
            "description": "Open Search Score"
          },
          "ticket_timezone": {
            "type": "string",
            "description": "Ticket Timezone"
          },
          "reference": {
            "type": "string",
            "description": "The reference value"
          },
          "latitude": {
            "type": "number",
            "format": "double",
            "description": "The latitude value"
          },
          "longitude": {
            "type": "number",
            "format": "double",
            "description": "The longitude value"
          },
          "change_all_day": {
            "type": "boolean",
            "description": "Change All Day"
          },
          "change_window_type": {
            "type": "integer",
            "format": "int32",
            "description": "Change Window Type"
          },
          "search_count": {
            "type": "integer",
            "format": "int32",
            "description": "Search Count"
          },
          "slastate": {
            "type": "string",
            "description": "The slastate value"
          },
          "is_opportunity": {
            "type": "boolean",
            "description": "Is Opportunity"
          },
          "user_email2": {
            "type": "string",
            "description": "User Email2"
          },
          "user_email3": {
            "type": "string",
            "description": "User Email3"
          },
          "dl_cf_email_value": {
            "type": "string",
            "description": "Dl Cf Email Value"
          },
          "risklevel": {
            "type": "integer",
            "format": "int32",
            "description": "The risklevel value"
          },
          "_importtypeid": {
            "type": "integer",
            "format": "int32",
            "description": "The importtypeid value"
          },
          "_importthirdpartyid": {
            "type": "string",
            "description": "The importthirdpartyid value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          },
          "new_external_link": {
            "type": "object",
            "description": "New External Link"
          },
          "import_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Details Id"
          },
          "_isupdateimport": {
            "type": "boolean",
            "description": "The isupdateimport value"
          },
          "_match_integration_button_caption": {
            "type": "string",
            "description": "Match Integration Button Caption"
          },
          "_match_integration_button_url": {
            "type": "string",
            "description": "Match Integration Button Url"
          },
          "_match_integration_button_icon": {
            "type": "string",
            "description": "Match Integration Button Icon"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_create_service_status

POST /ServiceStatus

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "timestamp": {
            "type": "string",
            "format": "date-time",
            "description": "The timestamp value"
          },
          "status": {
            "type": "integer",
            "format": "int32",
            "description": "The status value"
          },
          "message_internal": {
            "type": "string",
            "description": "Message Internal"
          },
          "message_public": {
            "type": "string",
            "description": "Message Public"
          },
          "ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Id"
          },
          "who": {
            "type": "string",
            "description": "The who value"
          },
          "lastcheck": {
            "type": "string",
            "format": "date-time",
            "description": "The lastcheck value"
          },
          "lastok": {
            "type": "string",
            "format": "date-time",
            "description": "The lastok value"
          },
          "lastfailed": {
            "type": "string",
            "format": "date-time",
            "description": "The lastfailed value"
          },
          "okcount": {
            "type": "integer",
            "format": "int32",
            "description": "The okcount value"
          },
          "failedcount": {
            "type": "integer",
            "format": "int32",
            "description": "The failedcount value"
          },
          "lastemail": {
            "type": "string",
            "description": "The lastemail value"
          },
          "totaldownmins": {
            "type": "integer",
            "format": "int32",
            "description": "The totaldownmins value"
          },
          "totaldowninstances": {
            "type": "integer",
            "format": "int32",
            "description": "The totaldowninstances value"
          },
          "message_internal_html": {
            "type": "string",
            "description": "Message Internal Html"
          },
          "message_public_html": {
            "type": "string",
            "description": "Message Public Html"
          },
          "status_ticket_start_date": {
            "type": "string",
            "format": "date-time",
            "description": "Status Ticket Start Date"
          },
          "status_ticket_end_date": {
            "type": "string",
            "format": "date-time",
            "description": "Status Ticket End Date"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "uniqueid": {
            "type": "string",
            "format": "uuid",
            "description": "The uniqueid value"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_create_sla

POST /SLA

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "guid": {
            "type": "string",
            "format": "uuid",
            "description": "The guid value"
          },
          "intent": {
            "type": "string",
            "description": "The intent value"
          },
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "hoursaretechslocaltime": {
            "type": "boolean",
            "description": "The hoursaretechslocaltime value"
          },
          "workday_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workday Id"
          },
          "workday_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Workday Guid"
          },
          "responsereset": {
            "type": "boolean",
            "description": "The responsereset value"
          },
          "autoreleaseoption": {
            "type": "boolean",
            "description": "The autoreleaseoption value"
          },
          "workdays": {
            "type": "object",
            "description": "The workdays value"
          },
          "priorities": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "string"
                },
                "slaid": {
                  "type": "integer"
                },
                "sla_guid": {
                  "type": "string"
                },
                "priorityid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "fixtime": {
                  "type": "number"
                },
                "fixunits": {
                  "type": "string"
                },
                "enterslaexcuse": {
                  "type": "boolean"
                },
                "responsetime": {
                  "type": "number"
                },
                "responseunits": {
                  "type": "string"
                },
                "ishidden": {
                  "type": "boolean"
                },
                "fixendofday": {
                  "type": "boolean"
                },
                "responseendofday": {
                  "type": "boolean"
                },
                "colour": {
                  "type": "string"
                },
                "catprompt": {
                  "type": "integer"
                },
                "workdaysoverride": {
                  "type": "integer"
                },
                "responsestartofday": {
                  "type": "boolean"
                },
                "responsestartofdaytime": {
                  "type": "string"
                },
                "startofday": {
                  "type": "boolean"
                },
                "startofdaytime": {
                  "type": "string"
                },
                "setfixtostartdate": {
                  "type": "boolean"
                },
                "setfixtotargetdate": {
                  "type": "boolean"
                },
                "translations": {
                  "type": "array"
                },
                "enterslaresponseexcuse": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "sla_name": {
                  "type": "string"
                },
                "firstresponsetime": {
                  "type": "number"
                },
                "firstresponseunits": {
                  "type": "string"
                }
              }
            },
            "description": "The priorities value"
          },
          "response_reset_approval": {
            "type": "boolean",
            "description": "Response Reset Approval"
          },
          "response_reset_call_screen": {
            "type": "boolean",
            "description": "Response Reset Call Screen"
          },
          "autoreleaselimit": {
            "type": "integer",
            "format": "int32",
            "description": "The autoreleaselimit value"
          },
          "trackslaresponsetime": {
            "type": "boolean",
            "description": "The trackslaresponsetime value"
          },
          "trackslafixbytime": {
            "type": "boolean",
            "description": "The trackslafixbytime value"
          },
          "statusafterautorelease": {
            "type": "integer",
            "format": "int32",
            "description": "The statusafterautorelease value"
          },
          "slstatusafterfirstwarning": {
            "type": "integer",
            "format": "int32",
            "description": "The slstatusafterfirstwarning value"
          },
          "slstatusaftersecondwarning": {
            "type": "integer",
            "format": "int32",
            "description": "The slstatusaftersecondwarning value"
          },
          "slstatusafterbreach": {
            "type": "integer",
            "format": "int32",
            "description": "The slstatusafterbreach value"
          },
          "slabartimedisplay": {
            "type": "boolean",
            "description": "The slabartimedisplay value"
          },
          "inactive": {
            "type": "boolean",
            "description": "The inactive value"
          },
          "workday_name": {
            "type": "string",
            "description": "Workday Name"
          },
          "dontsendholdreminders": {
            "type": "boolean",
            "description": "The dontsendholdreminders value"
          },
          "statusafterautorelease_name": {
            "type": "string",
            "description": "Statusafterautorelease Name"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "access_control": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Access Control"
          },
          "access_control_level": {
            "type": "integer",
            "format": "int32",
            "description": "Access Control Level"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_create_timesheet

POST /Timesheet

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "agent_name": {
            "type": "string",
            "description": "Agent Name"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "date": {
            "type": "string",
            "format": "date-time",
            "description": "The date value"
          },
          "start_time": {
            "type": "string",
            "format": "date-time",
            "description": "Start Time"
          },
          "end_time": {
            "type": "string",
            "format": "date-time",
            "description": "End Time"
          },
          "estimated_start_time": {
            "type": "string",
            "format": "date-time",
            "description": "Estimated Start Time"
          },
          "estimated_end_time": {
            "type": "string",
            "format": "date-time",
            "description": "Estimated End Time"
          },
          "target_hours": {
            "type": "number",
            "format": "double",
            "description": "Target Hours"
          },
          "actual_hours": {
            "type": "number",
            "format": "double",
            "description": "Actual Hours"
          },
          "break_hours": {
            "type": "number",
            "format": "double",
            "description": "Break Hours"
          },
          "unlogged_hours": {
            "type": "number",
            "format": "double",
            "description": "Unlogged Hours"
          },
          "allowed_break_hours": {
            "type": "number",
            "format": "double",
            "description": "Allowed Break Hours"
          },
          "work_hours": {
            "type": "number",
            "format": "double",
            "description": "Work Hours"
          },
          "percentage": {
            "type": "number",
            "format": "double",
            "description": "The percentage value"
          },
          "workdayid": {
            "type": "integer",
            "format": "int32",
            "description": "The workdayid value"
          },
          "events": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "event_type": {
                  "type": "integer"
                },
                "subject": {
                  "type": "string"
                },
                "start_date": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "agent_id": {
                  "type": "integer"
                },
                "break_type": {
                  "type": "integer"
                },
                "break_note": {
                  "type": "string"
                },
                "shift_apid": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "action_number": {
                  "type": "integer"
                },
                "action_invoice_number": {
                  "type": "integer"
                },
                "note": {
                  "type": "string"
                },
                "customer": {
                  "type": "string"
                },
                "holiday_id": {
                  "type": "integer"
                },
                "charge_type_colour": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "charge_rate": {
                  "type": "integer"
                },
                "mileage": {
                  "type": "integer"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "lognewticket": {
                  "type": "boolean"
                },
                "client_id": {
                  "type": "integer"
                },
                "category1": {
                  "type": "string"
                },
                "category2": {
                  "type": "string"
                },
                "category3": {
                  "type": "string"
                },
                "category4": {
                  "type": "string"
                },
                "contract_id": {
                  "type": "integer"
                },
                "agents": {
                  "type": "array"
                },
                "clear_end": {
                  "type": "boolean"
                },
                "traveltime": {
                  "type": "number"
                },
                "originalstartdate": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "charge_type_name": {
                  "type": "string"
                },
                "is_starting_break": {
                  "type": "boolean"
                },
                "is_ending_break": {
                  "type": "boolean"
                },
                "new_agent_status": {
                  "type": "integer"
                }
              }
            },
            "description": "The events value"
          },
          "timesheet_manager": {
            "type": "integer",
            "format": "int32",
            "description": "Timesheet Manager"
          },
          "forecasting_id": {
            "type": "integer",
            "format": "int32",
            "description": "Forecasting Id"
          },
          "_revertapproval": {
            "type": "boolean",
            "description": "The revertapproval value"
          },
          "_submitapproval": {
            "type": "boolean",
            "description": "The submitapproval value"
          },
          "_approve": {
            "type": "boolean",
            "description": "The approve value"
          },
          "_reject": {
            "type": "boolean",
            "description": "The reject value"
          },
          "approval": {
            "type": "object",
            "description": "The approval value"
          },
          "_approval_message": {
            "type": "string",
            "description": "Approval Message"
          },
          "chargeable_hours": {
            "type": "number",
            "format": "double",
            "description": "Chargeable Hours"
          },
          "forecasting_hours": {
            "type": "number",
            "format": "double",
            "description": "Forecasting Hours"
          },
          "enableshifts": {
            "type": "boolean",
            "description": "The enableshifts value"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_delete_appointment_by_id

Delete one Appointment

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
ignoreexchangedelete	boolean	No	—	The ignoreexchangedelete value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "ignoreexchangedelete": {
      "type": "boolean",
      "description": "The ignoreexchangedelete value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_delete_attachment_by_id

DELETE /Attachment/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_delete_attachment_document_by_id

DELETE /Attachment/document/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_delete_attachment_image_by_id

DELETE /Attachment/image/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	string	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "string",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_delete_projects_by_id

Delete one Faults

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
reason	string	No	—	The reason value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "reason": {
      "type": "string",
      "description": "The reason value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_delete_service_status_by_id

DELETE /ServiceStatus/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	string	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "string",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_delete_sla_by_id

DELETE /SLA/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_document_attachment_document

POST /Attachment/document

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "third_party_id": {
            "type": "string",
            "description": "Third Party Id"
          },
          "link": {
            "type": "string",
            "description": "The link value"
          },
          "content_type": {
            "type": "string",
            "description": "Content Type"
          },
          "last_updated": {
            "type": "string",
            "format": "date-time",
            "description": "Last Updated"
          },
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "filename": {
            "type": "string",
            "description": "The filename value"
          },
          "datecreated": {
            "type": "string",
            "format": "date-time",
            "description": "The datecreated value"
          },
          "note": {
            "type": "string",
            "description": "The note value"
          },
          "filesize": {
            "type": "integer",
            "format": "int32",
            "description": "The filesize value"
          },
          "type": {
            "type": "integer",
            "format": "int32",
            "description": "The type value"
          },
          "unique_id": {
            "type": "integer",
            "format": "int32",
            "description": "Unique Id"
          },
          "desc": {
            "type": "string",
            "description": "The desc value"
          },
          "isimage": {
            "type": "boolean",
            "description": "The isimage value"
          },
          "data": {
            "type": "string",
            "format": "byte",
            "description": "The data value"
          },
          "ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Id"
          },
          "action_id": {
            "type": "integer",
            "format": "int32",
            "description": "Action Id"
          },
          "outcome_id": {
            "type": "integer",
            "format": "int32",
            "description": "Outcome Id"
          },
          "user_id": {
            "type": "integer",
            "format": "int32",
            "description": "User Id"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "attachmentaction_id": {
            "type": "integer",
            "format": "int32",
            "description": "Attachmentaction Id"
          },
          "_canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "guid": {
            "type": "string",
            "format": "uuid",
            "description": "The guid value"
          },
          "image_upload_id": {
            "type": "integer",
            "format": "int32",
            "description": "Image Upload Id"
          },
          "image_upload_key": {
            "type": "string",
            "description": "Image Upload Key"
          },
          "file": {
            "type": "string",
            "format": "binary",
            "description": "The file value"
          },
          "_enduserportalpdfprint": {
            "type": "boolean",
            "description": "The enduserportalpdfprint value"
          },
          "anon_outcomeid": {
            "type": "integer",
            "format": "int32",
            "description": "Anon Outcomeid"
          },
          "has_scanned": {
            "type": "boolean",
            "description": "Has Scanned"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "_is_new_version": {
            "type": "boolean",
            "description": "Is New Version"
          },
          "parent_name": {
            "type": "string",
            "description": "Parent Name"
          },
          "parent_desc": {
            "type": "string",
            "description": "Parent Desc"
          },
          "version_count": {
            "type": "integer",
            "format": "int32",
            "description": "Version Count"
          },
          "_alreadyuploaded": {
            "type": "boolean",
            "description": "The alreadyuploaded value"
          },
          "copy_from_id": {
            "type": "integer",
            "format": "int32",
            "description": "Copy From Id"
          },
          "new_external_link": {
            "type": "object",
            "description": "New External Link"
          },
          "_match_thirdparty_id": {
            "type": "string",
            "description": "Match Thirdparty Id"
          },
          "_match_additional_id": {
            "type": "string",
            "description": "Match Additional Id"
          },
          "_match_integration_id": {
            "type": "integer",
            "format": "int32",
            "description": "Match Integration Id"
          },
          "_match_integration_name": {
            "type": "string",
            "description": "Match Integration Name"
          },
          "import_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Details Id"
          },
          "external_links": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "table_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "integration_name": {
                  "type": "string"
                },
                "halo_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "string"
                },
                "third_party_desc": {
                  "type": "string"
                },
                "third_party_type": {
                  "type": "string"
                },
                "third_party_url": {
                  "type": "string"
                },
                "third_party_assigned_to": {
                  "type": "string"
                },
                "third_party_count": {
                  "type": "integer"
                },
                "primary": {
                  "type": "boolean"
                },
                "halo_desc": {
                  "type": "string"
                },
                "halo_second_id": {
                  "type": "integer"
                },
                "halo_second_desc": {
                  "type": "string"
                },
                "extra_match_field": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "third_party_secondary_id": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "third_party_status": {
                  "type": "string"
                },
                "third_party_priority": {
                  "type": "string"
                },
                "_match": {
                  "type": "boolean"
                },
                "populate_url": {
                  "type": "boolean"
                },
                "date_created": {
                  "type": "string"
                },
                "date_updated": {
                  "type": "string"
                },
                "subscription_id": {
                  "type": "string"
                },
                "new_subscription_key": {
                  "type": "string"
                },
                "subscription_expiry": {
                  "type": "string"
                },
                "_webhookaction": {
                  "type": "integer"
                },
                "revisions": {
                  "type": "integer"
                },
                "dont_move_existing_assets": {
                  "type": "boolean"
                },
                "chat_message_count": {
                  "type": "integer"
                },
                "third_party_additional_id": {
                  "type": "string"
                },
                "description": {
                  "type": "string"
                },
                "update_existing_link": {
                  "type": "boolean"
                },
                "filters": {
                  "type": "array"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_links": {
                  "type": "array"
                },
                "url_for_linked_entity": {
                  "type": "string"
                },
                "url_for_linked_entity_caption": {
                  "type": "string"
                },
                "icon_for_linked_entity_caption": {
                  "type": "string"
                }
              }
            },
            "description": "External Links"
          },
          "access_control": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "entity": {
                  "type": "string"
                },
                "entity_id": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "team_guid": {
                  "type": "string"
                },
                "department_id": {
                  "type": "integer"
                },
                "department_guid": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "entity_name": {
                  "type": "string"
                },
                "entity_text_id": {
                  "type": "string"
                }
              }
            },
            "description": "Access Control"
          },
          "_start_transcription": {
            "type": "boolean",
            "description": "Start Transcription"
          },
          "_transcription_started": {
            "type": "boolean",
            "description": "Transcription Started"
          },
          "_transcription_is_new_action": {
            "type": "boolean",
            "description": "Transcription Is New Action"
          },
          "showforusers": {
            "type": "boolean",
            "description": "The showforusers value"
          },
          "showonchild": {
            "type": "boolean",
            "description": "The showonchild value"
          },
          "showonrelated": {
            "type": "boolean",
            "description": "The showonrelated value"
          },
          "data_base64": {
            "type": "string",
            "description": "Data Base64"
          },
          "download_url": {
            "type": "string",
            "description": "Download Url"
          },
          "third_party_token": {
            "type": "string",
            "description": "Third Party Token"
          },
          "already_posted": {
            "type": "boolean",
            "description": "Already Posted"
          },
          "faultid": {
            "type": "integer",
            "format": "int32",
            "description": "The faultid value"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          },
          "s3url": {
            "type": "string",
            "description": "The s3url value"
          },
          "att_link": {
            "type": "string",
            "description": "Att Link"
          },
          "child_count": {
            "type": "integer",
            "format": "int32",
            "description": "Child Count"
          },
          "parent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Id"
          },
          "linked_version_id": {
            "type": "integer",
            "format": "int32",
            "description": "Linked Version Id"
          },
          "allow_anon_upload": {
            "type": "boolean",
            "description": "Allow Anon Upload"
          },
          "tickettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Tickettype Id"
          },
          "tickettype_guid": {
            "type": "string",
            "description": "Tickettype Guid"
          },
          "validate_guid": {
            "type": "string",
            "description": "Validate Guid"
          },
          "import_parentid": {
            "type": "string",
            "description": "Import Parentid"
          },
          "folder_hierarchy": {
            "type": "string",
            "description": "Folder Hierarchy"
          },
          "access_control_level": {
            "type": "integer",
            "format": "int32",
            "description": "Access Control Level"
          },
          "is_s3": {
            "type": "boolean",
            "description": "Is S3"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_get_appointment_by_id

Get one Appointment

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
includedetails	boolean	No	—	(bool) Include extra objects in the response.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "includedetails": {
      "type": "boolean",
      "description": "(bool) Include extra objects in the response."
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_attachment_by_id

Get one Attachment

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
childticketid	integer	No	—	The childticketid value
includedetails	boolean	No	—	(bool) Include extra objects in the response.
token	string	No	—	The token value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "childticketid": {
      "type": "integer",
      "description": "The childticketid value"
    },
    "includedetails": {
      "type": "boolean",
      "description": "(bool) Include extra objects in the response."
    },
    "token": {
      "type": "string",
      "description": "The token value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_attachment_document_by_id

GET /Attachment/document/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_attachment_image_by_id

GET /Attachment/image/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	string	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "string",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_projects_by_id

Get one Faults

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
amailentryid	string	No	—	The amailentryid value
assignedto	integer	No	—	The assignedto value
consignablelines	boolean	No	—	The consignablelines value
debug	boolean	No	—	(bool) Include debug information in the response.
dodatabaselookup	boolean	No	—	The dodatabaselookup value
email	string	No	—	The email value
include_auditing	boolean	No	—	(bool) Include auditing in the response.
includeagent	boolean	No	—	The includeagent value
includechildids	boolean	No	—	The includechildids value
includedetails	boolean	No	—	(bool) Include extra objects in the response.
includelastaction	boolean	No	—	The includelastaction value
includelastappointment	boolean	No	—	(bool) Include the last appointment in the response.
includelinkedobjects	boolean	No	—	(bool) Include linked objects in the response.
includenextappointment	boolean	No	—	(bool) Include the next appointment in the response.
includeparentchangeinfo	boolean	No	—	The includeparentchangeinfo value
includeparentsubject	boolean	No	—	The includeparentsubject value
includeseenby	boolean	No	—	The includeseenby value
is_portal	boolean	No	—	Is Portal
isdetailscreen	boolean	No	—	The isdetailscreen value
ishalolink	boolean	No	—	The ishalolink value
ispreview	boolean	No	—	The ispreview value
isteams	boolean	No	—	(bool) Returns only teams tickets in the response.
nocache	boolean	No	—	(bool) Whether to cache the response.
subject	string	No	—	The subject value
ticketidonly	boolean	No	—	(bool) Include only details related to the ticket specified in the response.
utcoffset	number	No	—	The utcoffset value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "amailentryid": {
      "type": "string",
      "description": "The amailentryid value"
    },
    "assignedto": {
      "type": "integer",
      "description": "The assignedto value"
    },
    "consignablelines": {
      "type": "boolean",
      "description": "The consignablelines value"
    },
    "debug": {
      "type": "boolean",
      "description": "(bool) Include debug information in the response."
    },
    "dodatabaselookup": {
      "type": "boolean",
      "description": "The dodatabaselookup value"
    },
    "email": {
      "type": "string",
      "description": "The email value"
    },
    "include_auditing": {
      "type": "boolean",
      "description": "(bool) Include auditing in the response."
    },
    "includeagent": {
      "type": "boolean",
      "description": "The includeagent value"
    },
    "includechildids": {
      "type": "boolean",
      "description": "The includechildids value"
    },
    "includedetails": {
      "type": "boolean",
      "description": "(bool) Include extra objects in the response."
    },
    "includelastaction": {
      "type": "boolean",
      "description": "The includelastaction value"
    },
    "includelastappointment": {
      "type": "boolean",
      "description": "(bool) Include the last appointment in the response."
    },
    "includelinkedobjects": {
      "type": "boolean",
      "description": "(bool) Include linked objects in the response."
    },
    "includenextappointment": {
      "type": "boolean",
      "description": "(bool) Include the next appointment in the response."
    },
    "includeparentchangeinfo": {
      "type": "boolean",
      "description": "The includeparentchangeinfo value"
    },
    "includeparentsubject": {
      "type": "boolean",
      "description": "The includeparentsubject value"
    },
    "includeseenby": {
      "type": "boolean",
      "description": "The includeseenby value"
    },
    "is_portal": {
      "type": "boolean",
      "description": "Is Portal"
    },
    "isdetailscreen": {
      "type": "boolean",
      "description": "The isdetailscreen value"
    },
    "ishalolink": {
      "type": "boolean",
      "description": "The ishalolink value"
    },
    "ispreview": {
      "type": "boolean",
      "description": "The ispreview value"
    },
    "isteams": {
      "type": "boolean",
      "description": "(bool) Returns only teams tickets in the response."
    },
    "nocache": {
      "type": "boolean",
      "description": "(bool) Whether to cache the response."
    },
    "subject": {
      "type": "string",
      "description": "The subject value"
    },
    "ticketidonly": {
      "type": "boolean",
      "description": "(bool) Include only details related to the ticket specified in the response."
    },
    "utcoffset": {
      "type": "number",
      "description": "The utcoffset value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_service_status_by_id

Get one ServStatus

Parameters:

Parameter	Type	Required	Default	Description
id	string	Yes	—	The id value
includedetails	boolean	No	—	The includedetails value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "string",
      "description": "The id value"
    },
    "includedetails": {
      "type": "boolean",
      "description": "The includedetails value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_service_status_subscribe_by_id

GET /ServiceStatus/Subscribe/{id}

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_sla_by_id

Get one SlaHead

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
includedetails	boolean	No	—	The includedetails value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "includedetails": {
      "type": "boolean",
      "description": "The includedetails value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_get_timesheet_by_id

Get one Timesheet

Parameters:

Parameter	Type	Required	Default	Description
id	integer	Yes	—	The id value
agent_id	integer	No	—	Agent Id
date	string	No	—	The date value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "id": {
      "type": "integer",
      "description": "The id value"
    },
    "agent_id": {
      "type": "integer",
      "description": "Agent Id"
    },
    "date": {
      "type": "string",
      "description": "The date value"
    }
  },
  "required": [
    "PCID",
    "id"
  ]
}

---

haloitsm_operations_image_attachment_image

POST /Attachment/image

Parameters:

Parameter	Type	Required	Default	Description
atblob	string	No	—	The atblob value
file_stream.CanRead	boolean	No	—	File Stream.can Read
file_stream.CanSeek	boolean	No	—	File Stream.can Seek
file_stream.CanWrite	boolean	No	—	File Stream.can Write
file_stream.Capacity	integer	No	—	File Stream.capacity
file_stream.Length	integer	No	—	File Stream.length
file_stream.Position	integer	No	—	File Stream.position
file_stream.CanTimeout	boolean	No	—	File Stream.can Timeout
file_stream.ReadTimeout	integer	No	—	File Stream.read Timeout
file_stream.WriteTimeout	integer	No	—	File Stream.write Timeout
ticket_id	integer	No	—	Ticket Id
action_id	integer	No	—	Action Id
outcome_id	integer	No	—	Outcome Id
aauserid	integer	No	—	The aauserid value
aaunum	integer	No	—	The aaunum value
attachmentaction_id	integer	No	—	Attachmentaction Id
copytopath	string	No	—	The copytopath value
_canupdate	boolean	No	—	The canupdate value
atguid	string	No	—	The atguid value
useThisGuid	string	No	—	Use This Guid
image_upload_id	integer	No	—	Image Upload Id
image_upload_key	string	No	—	Image Upload Key
_enduserportalpdfprint	boolean	No	—	The enduserportalpdfprint value
atthirdpartyid	string	No	—	The atthirdpartyid value
atallowguid	boolean	No	—	The atallowguid value
atencid	integer	No	—	The atencid value
link	string	No	—	The link value
atipaddress	string	No	—	The atipaddress value
atimageuse	integer	No	—	The atimageuse value
atcontenttype	string	No	—	The atcontenttype value
anon_outcomeid	integer	No	—	Anon Outcomeid
content_id	string	No	—	Content Id
has_scanned	boolean	No	—	Has Scanned
_warning	string	No	—	The warning value
_is_new_version	boolean	No	—	Is New Version
parent_name	string	No	—	Parent Name
parent_desc	string	No	—	Parent Desc
version_count	integer	No	—	Version Count
last_updated	string	No	—	Last Updated
_alreadyuploaded	boolean	No	—	The alreadyuploaded value
copy_from_id	integer	No	—	Copy From Id
new_external_link.elid	integer	No	—	New External Link.elid
new_external_link.eltableid	integer	No	—	New External Link.eltableid
new_external_link.elmoduleid	integer	No	—	New External Link.elmoduleid
new_external_link.elintegrationname	string	No	—	New External Link.elintegrationname
new_external_link.elhaloid	integer	No	—	New External Link.elhaloid
new_external_link.elthirdpartyid	string	No	—	New External Link.elthirdpartyid
new_external_link.elthirdpartydesc	string	No	—	New External Link.elthirdpartydesc
new_external_link.elthirdpartytype	string	No	—	New External Link.elthirdpartytype
new_external_link.elthirdpartyurl	string	No	—	New External Link.elthirdpartyurl
new_external_link.elthirdpartyassignedto	string	No	—	New External Link.elthirdpartyassignedto
new_external_link.elthirdpartycount	integer	No	—	New External Link.elthirdpartycount
new_external_link.elisprimary	boolean	No	—	New External Link.elisprimary
new_external_link.halo_desc	string	No	—	New External Link.halo Desc
new_external_link.halo_second_id	integer	No	—	New External Link.halo Second Id
new_external_link.halo_second_desc	string	No	—	New External Link.halo Second Desc
new_external_link.extra_match_field	string	No	—	New External Link.extra Match Field
new_external_link.eldetailsid	integer	No	—	New External Link.eldetailsid
new_external_link.third_party_secondary_id	string	No	—	New External Link.third Party Secondary Id
new_external_link._warning	string	No	—	New External Link. Warning
new_external_link.elthirdpartystatus	string	No	—	New External Link.elthirdpartystatus
new_external_link.elthirdpartypriority	string	No	—	New External Link.elthirdpartypriority
new_external_link._match	boolean	No	—	New External Link. Match
new_external_link.populate_url	boolean	No	—	New External Link.populate Url
new_external_link.eldatecreated	string	No	—	New External Link.eldatecreated
new_external_link.eldateupdated	string	No	—	New External Link.eldateupdated
new_external_link.elsubscriptionid	string	No	—	New External Link.elsubscriptionid
new_external_link.elsubscriptionkey	string	No	—	New External Link.elsubscriptionkey
new_external_link.new_subscription_key	string	No	—	New External Link.new Subscription Key
new_external_link.elsubscriptionexpiry	string	No	—	New External Link.elsubscriptionexpiry
new_external_link._webhookaction	integer	No	—	New External Link. Webhookaction
new_external_link.elrevisions	integer	No	—	New External Link.elrevisions
new_external_link.eldontmoveexistingassets	boolean	No	—	New External Link.eldontmoveexistingassets
new_external_link.chat_message_count	integer	No	—	New External Link.chat Message Count
new_external_link.elthirdpartyadditionalid	string	No	—	New External Link.elthirdpartyadditionalid
new_external_link.eldescription	string	No	—	New External Link.eldescription
new_external_link.update_existing_link	boolean	No	—	New External Link.update Existing Link
new_external_link.filters	object[]	No	—	New External Link.filters
new_external_link.elparentid	integer	No	—	New External Link.elparentid
new_external_link.child_links	object[]	No	—	New External Link.child Links
new_external_link.elurlforlinkedentity	string	No	—	New External Link.elurlforlinkedentity
new_external_link.elurlforlinkedentitycaption	string	No	—	New External Link.elurlforlinkedentitycaption
new_external_link.eliconforlinkedentity	string	No	—	New External Link.eliconforlinkedentity
_match_thirdparty_id	string	No	—	Match Thirdparty Id
_match_additional_id	string	No	—	Match Additional Id
_match_integration_id	integer	No	—	Match Integration Id
_match_integration_name	string	No	—	Match Integration Name
import_details_id	integer	No	—	Import Details Id
external_links	object[]	No	—	External Links
access_control	object[]	No	—	Access Control
_start_transcription	boolean	No	—	Start Transcription
_transcription_started	boolean	No	—	Transcription Started
_transcription_is_new_action	boolean	No	—	Transcription Is New Action
atid	integer	No	—	The atid value
atfilename	string	No	—	The atfilename value
atdatecreated	string	No	—	The atdatecreated value
atnote	string	No	—	The atnote value
atfilesize	integer	No	—	The atfilesize value
attype	integer	No	—	The attype value
atuniqueid	integer	No	—	The atuniqueid value
atdesc	string	No	—	The atdesc value
atshowforusers	boolean	No	—	The atshowforusers value
atisimage	boolean	No	—	The atisimage value
aashowforusers	boolean	No	—	The aashowforusers value
aashowforchildren	boolean	No	—	The aashowforchildren value
aashowforrelated	boolean	No	—	The aashowforrelated value
atblob_base64	string	No	—	Atblob Base64
download_url	string	No	—	Download Url
third_party_token	string	No	—	Third Party Token
third_party_id	string	No	—	Third Party Id
already_posted	boolean	No	—	Already Posted
atlastupdated	string	No	—	The atlastupdated value
faultid	integer	No	—	The faultid value
_isimport	boolean	No	—	The isimport value
_importtype	string	No	—	The importtype value
atkey	string	No	—	The atkey value
s3url	string	No	—	The s3url value
atlink	string	No	—	The atlink value
child_count	integer	No	—	Child Count
atparentid	integer	No	—	The atparentid value
atlinkedversionid	integer	No	—	The atlinkedversionid value
atallowanonupload	boolean	No	—	The atallowanonupload value
tickettype_id	integer	No	—	Tickettype Id
tickettype_guid	string	No	—	Tickettype Guid
validate_guid	string	No	—	Validate Guid
date_created_override	string	No	—	Date Created Override
import_parentid	string	No	—	Import Parentid
folder_hierarchy	string	No	—	Folder Hierarchy
access_control_level	integer	No	—	Access Control Level
is_s3	boolean	No	—	Is S3
file	string	No	—	The file value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "atblob": {
      "type": "string",
      "description": "The atblob value"
    },
    "file_stream.CanRead": {
      "type": "boolean",
      "description": "File Stream.can Read"
    },
    "file_stream.CanSeek": {
      "type": "boolean",
      "description": "File Stream.can Seek"
    },
    "file_stream.CanWrite": {
      "type": "boolean",
      "description": "File Stream.can Write"
    },
    "file_stream.Capacity": {
      "type": "integer",
      "description": "File Stream.capacity"
    },
    "file_stream.Length": {
      "type": "integer",
      "description": "File Stream.length"
    },
    "file_stream.Position": {
      "type": "integer",
      "description": "File Stream.position"
    },
    "file_stream.CanTimeout": {
      "type": "boolean",
      "description": "File Stream.can Timeout"
    },
    "file_stream.ReadTimeout": {
      "type": "integer",
      "description": "File Stream.read Timeout"
    },
    "file_stream.WriteTimeout": {
      "type": "integer",
      "description": "File Stream.write Timeout"
    },
    "ticket_id": {
      "type": "integer",
      "description": "Ticket Id"
    },
    "action_id": {
      "type": "integer",
      "description": "Action Id"
    },
    "outcome_id": {
      "type": "integer",
      "description": "Outcome Id"
    },
    "aauserid": {
      "type": "integer",
      "description": "The aauserid value"
    },
    "aaunum": {
      "type": "integer",
      "description": "The aaunum value"
    },
    "attachmentaction_id": {
      "type": "integer",
      "description": "Attachmentaction Id"
    },
    "copytopath": {
      "type": "string",
      "description": "The copytopath value"
    },
    "_canupdate": {
      "type": "boolean",
      "description": "The canupdate value"
    },
    "atguid": {
      "type": "string",
      "description": "The atguid value"
    },
    "useThisGuid": {
      "type": "string",
      "description": "Use This Guid"
    },
    "image_upload_id": {
      "type": "integer",
      "description": "Image Upload Id"
    },
    "image_upload_key": {
      "type": "string",
      "description": "Image Upload Key"
    },
    "_enduserportalpdfprint": {
      "type": "boolean",
      "description": "The enduserportalpdfprint value"
    },
    "atthirdpartyid": {
      "type": "string",
      "description": "The atthirdpartyid value"
    },
    "atallowguid": {
      "type": "boolean",
      "description": "The atallowguid value"
    },
    "atencid": {
      "type": "integer",
      "description": "The atencid value"
    },
    "link": {
      "type": "string",
      "description": "The link value"
    },
    "atipaddress": {
      "type": "string",
      "description": "The atipaddress value"
    },
    "atimageuse": {
      "type": "integer",
      "description": "The atimageuse value"
    },
    "atcontenttype": {
      "type": "string",
      "description": "The atcontenttype value"
    },
    "anon_outcomeid": {
      "type": "integer",
      "description": "Anon Outcomeid"
    },
    "content_id": {
      "type": "string",
      "description": "Content Id"
    },
    "has_scanned": {
      "type": "boolean",
      "description": "Has Scanned"
    },
    "_warning": {
      "type": "string",
      "description": "The warning value"
    },
    "_is_new_version": {
      "type": "boolean",
      "description": "Is New Version"
    },
    "parent_name": {
      "type": "string",
      "description": "Parent Name"
    },
    "parent_desc": {
      "type": "string",
      "description": "Parent Desc"
    },
    "version_count": {
      "type": "integer",
      "description": "Version Count"
    },
    "last_updated": {
      "type": "string",
      "description": "Last Updated"
    },
    "_alreadyuploaded": {
      "type": "boolean",
      "description": "The alreadyuploaded value"
    },
    "copy_from_id": {
      "type": "integer",
      "description": "Copy From Id"
    },
    "new_external_link.elid": {
      "type": "integer",
      "description": "New External Link.elid"
    },
    "new_external_link.eltableid": {
      "type": "integer",
      "description": "New External Link.eltableid"
    },
    "new_external_link.elmoduleid": {
      "type": "integer",
      "description": "New External Link.elmoduleid"
    },
    "new_external_link.elintegrationname": {
      "type": "string",
      "description": "New External Link.elintegrationname"
    },
    "new_external_link.elhaloid": {
      "type": "integer",
      "description": "New External Link.elhaloid"
    },
    "new_external_link.elthirdpartyid": {
      "type": "string",
      "description": "New External Link.elthirdpartyid"
    },
    "new_external_link.elthirdpartydesc": {
      "type": "string",
      "description": "New External Link.elthirdpartydesc"
    },
    "new_external_link.elthirdpartytype": {
      "type": "string",
      "description": "New External Link.elthirdpartytype"
    },
    "new_external_link.elthirdpartyurl": {
      "type": "string",
      "description": "New External Link.elthirdpartyurl"
    },
    "new_external_link.elthirdpartyassignedto": {
      "type": "string",
      "description": "New External Link.elthirdpartyassignedto"
    },
    "new_external_link.elthirdpartycount": {
      "type": "integer",
      "description": "New External Link.elthirdpartycount"
    },
    "new_external_link.elisprimary": {
      "type": "boolean",
      "description": "New External Link.elisprimary"
    },
    "new_external_link.halo_desc": {
      "type": "string",
      "description": "New External Link.halo Desc"
    },
    "new_external_link.halo_second_id": {
      "type": "integer",
      "description": "New External Link.halo Second Id"
    },
    "new_external_link.halo_second_desc": {
      "type": "string",
      "description": "New External Link.halo Second Desc"
    },
    "new_external_link.extra_match_field": {
      "type": "string",
      "description": "New External Link.extra Match Field"
    },
    "new_external_link.eldetailsid": {
      "type": "integer",
      "description": "New External Link.eldetailsid"
    },
    "new_external_link.third_party_secondary_id": {
      "type": "string",
      "description": "New External Link.third Party Secondary Id"
    },
    "new_external_link._warning": {
      "type": "string",
      "description": "New External Link. Warning"
    },
    "new_external_link.elthirdpartystatus": {
      "type": "string",
      "description": "New External Link.elthirdpartystatus"
    },
    "new_external_link.elthirdpartypriority": {
      "type": "string",
      "description": "New External Link.elthirdpartypriority"
    },
    "new_external_link._match": {
      "type": "boolean",
      "description": "New External Link. Match"
    },
    "new_external_link.populate_url": {
      "type": "boolean",
      "description": "New External Link.populate Url"
    },
    "new_external_link.eldatecreated": {
      "type": "string",
      "description": "New External Link.eldatecreated"
    },
    "new_external_link.eldateupdated": {
      "type": "string",
      "description": "New External Link.eldateupdated"
    },
    "new_external_link.elsubscriptionid": {
      "type": "string",
      "description": "New External Link.elsubscriptionid"
    },
    "new_external_link.elsubscriptionkey": {
      "type": "string",
      "description": "New External Link.elsubscriptionkey"
    },
    "new_external_link.new_subscription_key": {
      "type": "string",
      "description": "New External Link.new Subscription Key"
    },
    "new_external_link.elsubscriptionexpiry": {
      "type": "string",
      "description": "New External Link.elsubscriptionexpiry"
    },
    "new_external_link._webhookaction": {
      "type": "integer",
      "description": "New External Link. Webhookaction",
      "enum": [
        0,
        1,
        2,
        3
      ]
    },
    "new_external_link.elrevisions": {
      "type": "integer",
      "description": "New External Link.elrevisions"
    },
    "new_external_link.eldontmoveexistingassets": {
      "type": "boolean",
      "description": "New External Link.eldontmoveexistingassets"
    },
    "new_external_link.chat_message_count": {
      "type": "integer",
      "description": "New External Link.chat Message Count"
    },
    "new_external_link.elthirdpartyadditionalid": {
      "type": "string",
      "description": "New External Link.elthirdpartyadditionalid"
    },
    "new_external_link.eldescription": {
      "type": "string",
      "description": "New External Link.eldescription"
    },
    "new_external_link.update_existing_link": {
      "type": "boolean",
      "description": "New External Link.update Existing Link"
    },
    "new_external_link.filters": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "integration_id": {
            "type": "integer",
            "format": "int32",
            "description": "Integration Id"
          },
          "mapping_id": {
            "type": "integer",
            "format": "int32",
            "description": "Mapping Id"
          },
          "mapping_name": {
            "type": "string",
            "description": "Mapping Name"
          },
          "filter_field": {
            "type": "string",
            "description": "Filter Field"
          },
          "filter_type": {
            "type": "integer",
            "format": "int32",
            "description": "Filter Type"
          },
          "filter_value": {
            "type": "string",
            "description": "Filter Value"
          },
          "query_string": {
            "type": "string",
            "description": "Query String"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Details Id"
          },
          "value_type": {
            "type": "integer",
            "format": "int32",
            "description": "Value Type"
          },
          "filter_operator": {
            "type": "integer",
            "format": "int32",
            "description": "Filter Operator"
          },
          "filter_type2": {
            "type": "integer",
            "format": "int32",
            "description": "Filter Type2"
          },
          "apply_client_side": {
            "type": "boolean",
            "description": "Apply Client Side"
          },
          "mapping_type": {
            "type": "integer",
            "format": "int32",
            "description": "Mapping Type"
          }
        }
      },
      "description": "New External Link.filters"
    },
    "new_external_link.elparentid": {
      "type": "integer",
      "description": "New External Link.elparentid"
    },
    "new_external_link.child_links": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "table_id": {
            "type": "integer",
            "format": "int32",
            "description": "Table Id"
          },
          "module_id": {
            "type": "integer",
            "format": "int32",
            "description": "Module Id"
          },
          "integration_name": {
            "type": "string",
            "description": "Integration Name"
          },
          "halo_id": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Id"
          },
          "third_party_id": {
            "type": "string",
            "description": "Third Party Id"
          },
          "third_party_desc": {
            "type": "string",
            "description": "Third Party Desc"
          },
          "third_party_type": {
            "type": "string",
            "description": "Third Party Type"
          },
          "third_party_url": {
            "type": "string",
            "description": "Third Party Url"
          },
          "third_party_assigned_to": {
            "type": "string",
            "description": "Third Party Assigned To"
          },
          "third_party_count": {
            "type": "integer",
            "format": "int64",
            "description": "Third Party Count"
          },
          "primary": {
            "type": "boolean",
            "description": "The primary value"
          },
          "halo_desc": {
            "type": "string",
            "description": "Halo Desc"
          },
          "halo_second_id": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Second Id"
          },
          "halo_second_desc": {
            "type": "string",
            "description": "Halo Second Desc"
          },
          "extra_match_field": {
            "type": "string",
            "description": "Extra Match Field"
          },
          "details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Details Id"
          },
          "third_party_secondary_id": {
            "type": "string",
            "description": "Third Party Secondary Id"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "third_party_status": {
            "type": "string",
            "description": "Third Party Status"
          },
          "third_party_priority": {
            "type": "string",
            "description": "Third Party Priority"
          },
          "_match": {
            "type": "boolean",
            "description": "The match value"
          },
          "populate_url": {
            "type": "boolean",
            "description": "Populate Url"
          },
          "date_created": {
            "type": "string",
            "format": "date-time",
            "description": "Date Created"
          },
          "date_updated": {
            "type": "string",
            "format": "date-time",
            "description": "Date Updated"
          },
          "subscription_id": {
            "type": "string",
            "description": "Subscription Id"
          },
          "new_subscription_key": {
            "type": "string",
            "description": "New Subscription Key"
          },
          "subscription_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Subscription Expiry"
          },
          "_webhookaction": {
            "type": "integer",
            "format": "int32",
            "enum": [
              0,
              1,
              2,
              3
            ],
            "description": "The webhookaction value"
          },
          "revisions": {
            "type": "integer",
            "format": "int32",
            "description": "The revisions value"
          },
          "dont_move_existing_assets": {
            "type": "boolean",
            "description": "Dont Move Existing Assets"
          },
          "chat_message_count": {
            "type": "integer",
            "format": "int32",
            "description": "Chat Message Count"
          },
          "third_party_additional_id": {
            "type": "string",
            "description": "Third Party Additional Id"
          },
          "description": {
            "type": "string",
            "description": "The description value"
          },
          "update_existing_link": {
            "type": "boolean",
            "description": "Update Existing Link"
          },
          "filters": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "integration_id": {
                  "type": "integer"
                },
                "mapping_id": {
                  "type": "integer"
                },
                "mapping_name": {
                  "type": "string"
                },
                "filter_field": {
                  "type": "string"
                },
                "filter_type": {
                  "type": "integer"
                },
                "filter_value": {
                  "type": "string"
                },
                "query_string": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "value_type": {
                  "type": "integer"
                },
                "filter_operator": {
                  "type": "integer"
                },
                "filter_type2": {
                  "type": "integer"
                },
                "apply_client_side": {
                  "type": "boolean"
                },
                "mapping_type": {
                  "type": "integer"
                }
              }
            },
            "description": "The filters value"
          },
          "parent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Id"
          },
          "child_links": {
            "type": "array",
            "items": {
              "type": "object"
            },
            "description": "Child Links"
          },
          "url_for_linked_entity": {
            "type": "string",
            "description": "Url For Linked Entity"
          },
          "url_for_linked_entity_caption": {
            "type": "string",
            "description": "Url For Linked Entity Caption"
          },
          "icon_for_linked_entity_caption": {
            "type": "string",
            "description": "Icon For Linked Entity Caption"
          }
        }
      },
      "description": "New External Link.child Links"
    },
    "new_external_link.elurlforlinkedentity": {
      "type": "string",
      "description": "New External Link.elurlforlinkedentity"
    },
    "new_external_link.elurlforlinkedentitycaption": {
      "type": "string",
      "description": "New External Link.elurlforlinkedentitycaption"
    },
    "new_external_link.eliconforlinkedentity": {
      "type": "string",
      "description": "New External Link.eliconforlinkedentity"
    },
    "_match_thirdparty_id": {
      "type": "string",
      "description": "Match Thirdparty Id"
    },
    "_match_additional_id": {
      "type": "string",
      "description": "Match Additional Id"
    },
    "_match_integration_id": {
      "type": "integer",
      "description": "Match Integration Id"
    },
    "_match_integration_name": {
      "type": "string",
      "description": "Match Integration Name"
    },
    "import_details_id": {
      "type": "integer",
      "description": "Import Details Id"
    },
    "external_links": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "table_id": {
            "type": "integer",
            "format": "int32",
            "description": "Table Id"
          },
          "module_id": {
            "type": "integer",
            "format": "int32",
            "description": "Module Id"
          },
          "integration_name": {
            "type": "string",
            "description": "Integration Name"
          },
          "halo_id": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Id"
          },
          "third_party_id": {
            "type": "string",
            "description": "Third Party Id"
          },
          "third_party_desc": {
            "type": "string",
            "description": "Third Party Desc"
          },
          "third_party_type": {
            "type": "string",
            "description": "Third Party Type"
          },
          "third_party_url": {
            "type": "string",
            "description": "Third Party Url"
          },
          "third_party_assigned_to": {
            "type": "string",
            "description": "Third Party Assigned To"
          },
          "third_party_count": {
            "type": "integer",
            "format": "int64",
            "description": "Third Party Count"
          },
          "primary": {
            "type": "boolean",
            "description": "The primary value"
          },
          "halo_desc": {
            "type": "string",
            "description": "Halo Desc"
          },
          "halo_second_id": {
            "type": "integer",
            "format": "int32",
            "description": "Halo Second Id"
          },
          "halo_second_desc": {
            "type": "string",
            "description": "Halo Second Desc"
          },
          "extra_match_field": {
            "type": "string",
            "description": "Extra Match Field"
          },
          "details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Details Id"
          },
          "third_party_secondary_id": {
            "type": "string",
            "description": "Third Party Secondary Id"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "third_party_status": {
            "type": "string",
            "description": "Third Party Status"
          },
          "third_party_priority": {
            "type": "string",
            "description": "Third Party Priority"
          },
          "_match": {
            "type": "boolean",
            "description": "The match value"
          },
          "populate_url": {
            "type": "boolean",
            "description": "Populate Url"
          },
          "date_created": {
            "type": "string",
            "format": "date-time",
            "description": "Date Created"
          },
          "date_updated": {
            "type": "string",
            "format": "date-time",
            "description": "Date Updated"
          },
          "subscription_id": {
            "type": "string",
            "description": "Subscription Id"
          },
          "new_subscription_key": {
            "type": "string",
            "description": "New Subscription Key"
          },
          "subscription_expiry": {
            "type": "string",
            "format": "date-time",
            "description": "Subscription Expiry"
          },
          "_webhookaction": {
            "type": "integer",
            "format": "int32",
            "enum": [
              0,
              1,
              2,
              3
            ],
            "description": "The webhookaction value"
          },
          "revisions": {
            "type": "integer",
            "format": "int32",
            "description": "The revisions value"
          },
          "dont_move_existing_assets": {
            "type": "boolean",
            "description": "Dont Move Existing Assets"
          },
          "chat_message_count": {
            "type": "integer",
            "format": "int32",
            "description": "Chat Message Count"
          },
          "third_party_additional_id": {
            "type": "string",
            "description": "Third Party Additional Id"
          },
          "description": {
            "type": "string",
            "description": "The description value"
          },
          "update_existing_link": {
            "type": "boolean",
            "description": "Update Existing Link"
          },
          "filters": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "integration_id": {
                  "type": "integer"
                },
                "mapping_id": {
                  "type": "integer"
                },
                "mapping_name": {
                  "type": "string"
                },
                "filter_field": {
                  "type": "string"
                },
                "filter_type": {
                  "type": "integer"
                },
                "filter_value": {
                  "type": "string"
                },
                "query_string": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "value_type": {
                  "type": "integer"
                },
                "filter_operator": {
                  "type": "integer"
                },
                "filter_type2": {
                  "type": "integer"
                },
                "apply_client_side": {
                  "type": "boolean"
                },
                "mapping_type": {
                  "type": "integer"
                }
              }
            },
            "description": "The filters value"
          },
          "parent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Id"
          },
          "child_links": {
            "type": "array",
            "items": {
              "type": "object"
            },
            "description": "Child Links"
          },
          "url_for_linked_entity": {
            "type": "string",
            "description": "Url For Linked Entity"
          },
          "url_for_linked_entity_caption": {
            "type": "string",
            "description": "Url For Linked Entity Caption"
          },
          "icon_for_linked_entity_caption": {
            "type": "string",
            "description": "Icon For Linked Entity Caption"
          }
        }
      },
      "description": "External Links"
    },
    "access_control": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "entity": {
            "type": "string",
            "description": "The entity value"
          },
          "entity_id": {
            "type": "integer",
            "format": "int32",
            "description": "Entity Id"
          },
          "type": {
            "type": "integer",
            "format": "int32",
            "description": "The type value"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "user_id": {
            "type": "integer",
            "format": "int32",
            "description": "User Id"
          },
          "role_id": {
            "type": "integer",
            "format": "int32",
            "description": "Role Id"
          },
          "team_id": {
            "type": "integer",
            "format": "int32",
            "description": "Team Id"
          },
          "team_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Team Guid"
          },
          "department_id": {
            "type": "integer",
            "format": "int32",
            "description": "Department Id"
          },
          "department_guid": {
            "type": "string",
            "format": "uuid",
            "description": "Department Guid"
          },
          "name": {
            "type": "string",
            "description": "The name value"
          },
          "level": {
            "type": "integer",
            "format": "int32",
            "description": "The level value"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "entity_name": {
            "type": "string",
            "description": "Entity Name"
          },
          "entity_text_id": {
            "type": "string",
            "description": "Entity Text Id"
          }
        }
      },
      "description": "Access Control"
    },
    "_start_transcription": {
      "type": "boolean",
      "description": "Start Transcription"
    },
    "_transcription_started": {
      "type": "boolean",
      "description": "Transcription Started"
    },
    "_transcription_is_new_action": {
      "type": "boolean",
      "description": "Transcription Is New Action"
    },
    "atid": {
      "type": "integer",
      "description": "The atid value"
    },
    "atfilename": {
      "type": "string",
      "description": "The atfilename value"
    },
    "atdatecreated": {
      "type": "string",
      "description": "The atdatecreated value"
    },
    "atnote": {
      "type": "string",
      "description": "The atnote value"
    },
    "atfilesize": {
      "type": "integer",
      "description": "The atfilesize value"
    },
    "attype": {
      "type": "integer",
      "description": "The attype value"
    },
    "atuniqueid": {
      "type": "integer",
      "description": "The atuniqueid value"
    },
    "atdesc": {
      "type": "string",
      "description": "The atdesc value"
    },
    "atshowforusers": {
      "type": "boolean",
      "description": "The atshowforusers value"
    },
    "atisimage": {
      "type": "boolean",
      "description": "The atisimage value"
    },
    "aashowforusers": {
      "type": "boolean",
      "description": "The aashowforusers value"
    },
    "aashowforchildren": {
      "type": "boolean",
      "description": "The aashowforchildren value"
    },
    "aashowforrelated": {
      "type": "boolean",
      "description": "The aashowforrelated value"
    },
    "atblob_base64": {
      "type": "string",
      "description": "Atblob Base64"
    },
    "download_url": {
      "type": "string",
      "description": "Download Url"
    },
    "third_party_token": {
      "type": "string",
      "description": "Third Party Token"
    },
    "third_party_id": {
      "type": "string",
      "description": "Third Party Id"
    },
    "already_posted": {
      "type": "boolean",
      "description": "Already Posted"
    },
    "atlastupdated": {
      "type": "string",
      "description": "The atlastupdated value"
    },
    "faultid": {
      "type": "integer",
      "description": "The faultid value"
    },
    "_isimport": {
      "type": "boolean",
      "description": "The isimport value"
    },
    "_importtype": {
      "type": "string",
      "description": "The importtype value"
    },
    "atkey": {
      "type": "string",
      "description": "The atkey value"
    },
    "s3url": {
      "type": "string",
      "description": "The s3url value"
    },
    "atlink": {
      "type": "string",
      "description": "The atlink value"
    },
    "child_count": {
      "type": "integer",
      "description": "Child Count"
    },
    "atparentid": {
      "type": "integer",
      "description": "The atparentid value"
    },
    "atlinkedversionid": {
      "type": "integer",
      "description": "The atlinkedversionid value"
    },
    "atallowanonupload": {
      "type": "boolean",
      "description": "The atallowanonupload value"
    },
    "tickettype_id": {
      "type": "integer",
      "description": "Tickettype Id"
    },
    "tickettype_guid": {
      "type": "string",
      "description": "Tickettype Guid"
    },
    "validate_guid": {
      "type": "string",
      "description": "Validate Guid"
    },
    "date_created_override": {
      "type": "string",
      "description": "Date Created Override"
    },
    "import_parentid": {
      "type": "string",
      "description": "Import Parentid"
    },
    "folder_hierarchy": {
      "type": "string",
      "description": "Folder Hierarchy"
    },
    "access_control_level": {
      "type": "integer",
      "description": "Access Control Level"
    },
    "is_s3": {
      "type": "boolean",
      "description": "Is S3"
    },
    "file": {
      "type": "string",
      "description": "The file value"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_appointment

List of Appointment

Parameters:

Parameter	Type	Required	Default	Description
advanced_search	string	No	—	Advanced Search
agents	string	No	—	(string) Comma separated list of agent IDs. Returns these agent’s appointments.
appointmentsonly	boolean	No	—	(bool) Only return appointments in the response.
assets	string	No	—	The assets value
client_id	integer	No	—	(int) Return appointments assigned to a particular client.
end_date	string	No	—	(string) Return appointments with an end date greater than this value.
excludenonticketapptodo	boolean	No	—	The excludenonticketapptodo value
excluderecurring	boolean	No	—	(bool) Exclude recurring appointments in the response.
excluderecurringmaster	boolean	No	—	(bool) Exclude recurring master appointments in the response.
getopenjourney	boolean	No	—	The getopenjourney value
hidecompleted	boolean	No	—	(bool) Exclude completed appointments from the response.
includedeleted	boolean	No	—	(bool) Include deleted appointments in the response.
isrecurringchild	boolean	No	—	(bool) Return only appointments that have a recurring child appointment in the response.
isrecurringmaster	boolean	No	—	(bool) Return only appointments that have a recurring master appointment in the response.
locations	string	No	—	The locations value
my_approvals	boolean	No	—	My Approvals
order	string	No	—	(string) The name of the field to order by first.
order2	string	No	—	(string) The name of the field to order by second.
order3	string	No	—	(string) The name of the field to order by third.
order4	string	No	—	(string) The name of the field to order by fourth.
order5	string	No	—	(string) The name of the field to order by fifth.
orderdesc	boolean	No	—	(bool) Whether to order ascending or descending on first order.
orderdesc2	boolean	No	—	(bool) Whether to order ascending or descending on second order.
orderdesc3	boolean	No	—	(bool) Whether to order ascending or descending on third order.
orderdesc4	boolean	No	—	(bool) Whether to order ascending or descending on fourth order.
orderdesc5	boolean	No	—	(bool) Whether to order ascending or descending on fifth order.
page_no	integer	No	—	(int) When using Pagination, the page number to return.
page_size	integer	No	—	(int) When using Pagination, the size of the page.
pageinate	boolean	No	—	(bool) Whether to use Pagination in the response.
recurringchangeonly	boolean	No	—	The recurringchangeonly value
recurringmasterid	string	No	—	(string) Return the master appointment with set id in the response.
search	string	No	—	(string) Return appointments like this search string.
shiftsonly	boolean	No	—	The shiftsonly value
showall	boolean	No	—	(bool) Admin override to return all appointments.
showappointments	string	No	—	(string) Include appointments in the response.
showchanges	boolean	No	—	(bool) Include change requests in the response.
showholidayonce	boolean	No	—	The showholidayonce value
showholidays	boolean	No	—	(bool) Include the appointment type ‘holiday’ in the response.
showprojects	boolean	No	—	(bool) Include projects in the response.
showshifts	boolean	No	—	The showshifts value
start_date	string	No	—	(string) Return appointments with a start date greater than this value.
statuses	string	No	—	The statuses value
tasksonly	boolean	No	—	(bool) Only return tasks in the response.
ticket_id	integer	No	—	(int) Return appointments assigned to a particular ticket.
toplevel_id	integer	No	—	(int) Filters by the specified top level.
types	string	No	—	(string) Return appointments of these appointment types, comma seperated.
utcoffset	number	No	—	(double) Adds an offset to the UTC date.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "advanced_search": {
      "type": "string",
      "description": "Advanced Search"
    },
    "agents": {
      "type": "string",
      "description": "(string) Comma separated list of agent IDs. Returns these agent's appointments."
    },
    "appointmentsonly": {
      "type": "boolean",
      "description": "(bool) Only return appointments in the response."
    },
    "assets": {
      "type": "string",
      "description": "The assets value"
    },
    "client_id": {
      "type": "integer",
      "description": "(int) Return appointments assigned to a particular client."
    },
    "end_date": {
      "type": "string",
      "description": "(string) Return appointments with an end date greater than this value."
    },
    "excludenonticketapptodo": {
      "type": "boolean",
      "description": "The excludenonticketapptodo value"
    },
    "excluderecurring": {
      "type": "boolean",
      "description": "(bool) Exclude recurring appointments in the response."
    },
    "excluderecurringmaster": {
      "type": "boolean",
      "description": "(bool) Exclude recurring master appointments in the response."
    },
    "getopenjourney": {
      "type": "boolean",
      "description": "The getopenjourney value"
    },
    "hidecompleted": {
      "type": "boolean",
      "description": "(bool) Exclude completed appointments from the response."
    },
    "includedeleted": {
      "type": "boolean",
      "description": "(bool) Include deleted appointments in the response."
    },
    "isrecurringchild": {
      "type": "boolean",
      "description": "(bool) Return only appointments that have a recurring child appointment in the response."
    },
    "isrecurringmaster": {
      "type": "boolean",
      "description": "(bool) Return only appointments that have a recurring master appointment in the response."
    },
    "locations": {
      "type": "string",
      "description": "The locations value"
    },
    "my_approvals": {
      "type": "boolean",
      "description": "My Approvals"
    },
    "order": {
      "type": "string",
      "description": "(string) The name of the field to order by first."
    },
    "order2": {
      "type": "string",
      "description": "(string) The name of the field to order by second."
    },
    "order3": {
      "type": "string",
      "description": "(string) The name of the field to order by third."
    },
    "order4": {
      "type": "string",
      "description": "(string) The name of the field to order by fourth."
    },
    "order5": {
      "type": "string",
      "description": "(string) The name of the field to order by fifth."
    },
    "orderdesc": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on first order."
    },
    "orderdesc2": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on second order."
    },
    "orderdesc3": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on third order."
    },
    "orderdesc4": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on fourth order."
    },
    "orderdesc5": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on fifth order."
    },
    "page_no": {
      "type": "integer",
      "description": "(int) When using Pagination, the page number to return."
    },
    "page_size": {
      "type": "integer",
      "description": "(int) When using Pagination, the size of the page."
    },
    "pageinate": {
      "type": "boolean",
      "description": "(bool) Whether to use Pagination in the response."
    },
    "recurringchangeonly": {
      "type": "boolean",
      "description": "The recurringchangeonly value"
    },
    "recurringmasterid": {
      "type": "string",
      "description": "(string) Return the master appointment with set id in the response."
    },
    "search": {
      "type": "string",
      "description": "(string) Return appointments like this search string."
    },
    "shiftsonly": {
      "type": "boolean",
      "description": "The shiftsonly value"
    },
    "showall": {
      "type": "boolean",
      "description": "(bool) Admin override to return all appointments."
    },
    "showappointments": {
      "type": "string",
      "description": "(string) Include appointments in the response."
    },
    "showchanges": {
      "type": "boolean",
      "description": "(bool) Include change requests in the response."
    },
    "showholidayonce": {
      "type": "boolean",
      "description": "The showholidayonce value"
    },
    "showholidays": {
      "type": "boolean",
      "description": "(bool) Include the appointment type 'holiday' in the response."
    },
    "showprojects": {
      "type": "boolean",
      "description": "(bool) Include projects in the response."
    },
    "showshifts": {
      "type": "boolean",
      "description": "The showshifts value"
    },
    "start_date": {
      "type": "string",
      "description": "(string) Return appointments with a start date greater than this value."
    },
    "statuses": {
      "type": "string",
      "description": "The statuses value"
    },
    "tasksonly": {
      "type": "boolean",
      "description": "(bool) Only return tasks in the response."
    },
    "ticket_id": {
      "type": "integer",
      "description": "(int) Return appointments assigned to a particular ticket."
    },
    "toplevel_id": {
      "type": "integer",
      "description": "(int) Filters by the specified top level."
    },
    "types": {
      "type": "string",
      "description": "(string) Return appointments of these appointment types, comma seperated."
    },
    "utcoffset": {
      "type": "number",
      "description": "(double) Adds an offset to the UTC date."
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_appointment_booking

GET /Appointment/Booking

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_attachment

List of Attachment

Parameters:

Parameter	Type	Required	Default	Description
action_id	integer	No	—	(int) Returns attachments from the action ID specified (requires ticket_id).
domotzagents	boolean	No	—	The domotzagents value
filetype	string	No	—	(string) Returns attachments of the specified file type.
idonly	boolean	No	—	The idonly value
isxlsimport	boolean	No	—	The isxlsimport value
one_attachment_id	integer	No	—	One Attachment Id
order	string	No	—	The order value
order2	string	No	—	The order2 value
order3	string	No	—	The order3 value
order4	string	No	—	The order4 value
order5	string	No	—	The order5 value
orderdesc	boolean	No	—	The orderdesc value
orderdesc2	boolean	No	—	The orderdesc2 value
orderdesc3	boolean	No	—	The orderdesc3 value
orderdesc4	boolean	No	—	The orderdesc4 value
orderdesc5	boolean	No	—	The orderdesc5 value
portal	integer	No	—	The portal value
ticket_id	integer	No	—	(int) Returns attachments from the ticket ID specified.
token	string	No	—	The token value
type	integer	No	—	(int) Returns attachments of the specified type.
unique_id	integer	No	—	(int) Returns an attachment with the unique ID specified.

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "action_id": {
      "type": "integer",
      "description": "(int) Returns attachments from the action ID specified (requires ticket_id)."
    },
    "domotzagents": {
      "type": "boolean",
      "description": "The domotzagents value"
    },
    "filetype": {
      "type": "string",
      "description": "(string) Returns attachments of the specified file type."
    },
    "idonly": {
      "type": "boolean",
      "description": "The idonly value"
    },
    "isxlsimport": {
      "type": "boolean",
      "description": "The isxlsimport value"
    },
    "one_attachment_id": {
      "type": "integer",
      "description": "One Attachment Id"
    },
    "order": {
      "type": "string",
      "description": "The order value"
    },
    "order2": {
      "type": "string",
      "description": "The order2 value"
    },
    "order3": {
      "type": "string",
      "description": "The order3 value"
    },
    "order4": {
      "type": "string",
      "description": "The order4 value"
    },
    "order5": {
      "type": "string",
      "description": "The order5 value"
    },
    "orderdesc": {
      "type": "boolean",
      "description": "The orderdesc value"
    },
    "orderdesc2": {
      "type": "boolean",
      "description": "The orderdesc2 value"
    },
    "orderdesc3": {
      "type": "boolean",
      "description": "The orderdesc3 value"
    },
    "orderdesc4": {
      "type": "boolean",
      "description": "The orderdesc4 value"
    },
    "orderdesc5": {
      "type": "boolean",
      "description": "The orderdesc5 value"
    },
    "portal": {
      "type": "integer",
      "description": "The portal value"
    },
    "ticket_id": {
      "type": "integer",
      "description": "(int) Returns attachments from the ticket ID specified."
    },
    "token": {
      "type": "string",
      "description": "The token value"
    },
    "type": {
      "type": "integer",
      "description": "(int) Returns attachments of the specified type."
    },
    "unique_id": {
      "type": "integer",
      "description": "(int) Returns an attachment with the unique ID specified."
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_attachment_image

GET /Attachment/image

Parameters:

Parameter	Type	Required	Default	Description
token	string	No	—	The token value
nonce	string	No	—	The nonce value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "token": {
      "type": "string",
      "description": "The token value"
    },
    "nonce": {
      "type": "string",
      "description": "The nonce value"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_projects

List of Faults

Parameters:

Parameter	Type	Required	Default	Description
advanced_search	string	No	—	Advanced Search
agent	string	No	—	(array of int) Returns tickets based on Agent ID’s in the array.
agent_id	integer	No	—	(int) Filters by the specified agent.
alerttype	string	No	—	(string) Includes fninjaalertid field in the response - ‘ninjarmm’ to use.
asset_id	integer	No	—	(int) Filters by the specified asset.
awaitinginput	string	No	—	The awaitinginput value
billableonly	boolean	No	—	The billableonly value
billing_date	string	No	—	(string) Filter on billing date.
billing_type	string	No	—	(string) Filter on billing type.
billingcontractid	integer	No	—	The billingcontractid value
calendar_enddate	string	No	—	(string) Specifies the calendar search parameter in which actions will have occured before this date.
calendar_startdate	string	No	—	(string) Specifies the calendar search parameter in which actions will have occured after this date.
category_1	string	No	—	(array of int) Returns tickets based on category 1 ID’s in the array.
category_2	string	No	—	(array of int) Returns tickets based on category 2 ID’s in the array.
category_3	string	No	—	(array of int) Returns tickets based on category 3 ID’s in the array.
category_4	string	No	—	(array of int) Returns tickets based on category 4 ID’s in the array.
cf_display_values_only	boolean	No	—	When set to true, this uses a more performant method to query custom fields stored in rows, but only the display values of custom fields will be returned (not ids of single selects) and values will be limited to the first 1000 characters.
checkmyticketsonly	boolean	No	—	The checkmyticketsonly value
client_id	integer	No	—	(int) Filters by the specified client.
client_ids	string	No	—	(array of int) Returns tickets based on client ID’s in the array.
client_ref	string	No	—	Client Ref
closed_only	boolean	No	—	(bool) Returns only closed tickets in the response.
columns_id	integer	No	—	(int) The column profile ID.
contract_id	integer	No	—	(int) Filters by the specified contract.
contract_period	integer	No	—	(int) Filters by the specified contract period.
count	integer	No	—	(int) Number of Tickets to return in the response.
datesearch	string	No	—	(string) The date field to search against. Examples: Date Opened - ‘dateoccured’, Date Closed - ‘datecleared’.
debug	boolean	No	—	The debug value
default_columns	boolean	No	—	(bool) Include only the default columns in the response.
deleted	boolean	No	—	The deleted value
domain	string	No	—	(string) Filter on tickets areas - ‘reqs’ = (not projects not oppportunities) or (projects not opportunities) - ‘opps’ = opportunities - ‘prjs’ = projects.
enddate	string	No	—	(string) For use with the datesearch parameter.
enddatetime	boolean	No	—	(bool) Include project end date and time details in the response.
excludeslacalcs	boolean	No	—	(bool) Exclude sla calculation details in the response.
excludethese	string	No	—	(array of int) Returns tickets based on the exclusion of these fault ID’s in the array.
excludetickettypeallowall	boolean	No	—	(bool) Exclude ticket type allow all details in the response.
extraportalfilter	string	No	—	(string) Filter on the extraportalfilter field - ‘MyTicketsOnly’ for my tickets - ‘MyClientTickets’ for my client tickets.
facebook_id	string	No	—	(string) Filters by the specified facebook ID.
fetchgrandchildren	boolean	No	—	The fetchgrandchildren value
flagged	string	No	—	(array of int) Returns tickets based on flagged ticket ID’s in the array.
followedandagents	string	No	—	(array of int) Returns tickets based on agent and follower ID’s in the array.
ignoremilestonerestriction	boolean	No	—	The ignoremilestonerestriction value
includeaccountmanager	boolean	No	—	(bool) Include account manager details in the response.
includeagent	boolean	No	—	(bool) Include agent details in the response.
includeallopen	boolean	No	—	The includeallopen value
includeappointmentid	boolean	No	—	(bool) Include appointment ID in the response.
includeapproval	string	No	—	(array of int) Filter on approval tickets in the array. 1 = approval - 0 = not approval
includeassetkeyfield	boolean	No	—	(bool) Include asset key field in the response.
includeassettype	boolean	No	—	(bool) Include asset type details in the response.
includebreached	string	No	—	(array of int) Returns tickets based on breached ticket ID’s in the array.
includebudgettype	boolean	No	—	(bool) Include budget type details in the response.
includechildids	boolean	No	—	(bool) Include child ticket IDs in the response.
includechildread	boolean	No	—	(bool) Include child tickets that have been read details in the response.
includechildren	string	No	—	(array of int) Filter on child tickets in the array. 0 = No children and not a child - 1 = Has children - 2 = is a child
includeclosed	string	No	—	(array of int) Filter on closed in the array - 1 = Closed - 0 = Not Closed.
includecolumns	boolean	No	—	(bool) Include column details in the response.
includecompleted	boolean	No	—	The includecompleted value
includecontract	boolean	No	—	(bool) Include contract details in the response.
includecountryregion	boolean	No	—	The includecountryregion value
includefirstname	boolean	No	—	(bool) Include first name of user details in the response.
include_custom_fields	string	No	—	(string) Comma separated list of Custom Field IDs to include in the response.
includefollowedonly	string	No	—	(array of int) Returns tickets based on follower ID’s in the array.
includehold	string	No	—	(array of int) Returns tickets based on on-hold ticket ID’s in the array.
includeinactivetechs	string	No	—	(array of int) Returns tickets based on inactive tech ID’s in the array.
includeinactiveusers	string	No	—	(array of int) Filter on inactive users in the array - 1 = inactive - 0 = active.
includeitilname	boolean	No	—	(bool) Include ITIL name details in the response.
includelastaction	boolean	No	—	(bool) Include the last action in the response (Note: only returned if one ticket result is returned).
includelastincomingemail	boolean	No	—	(bool) Include last incoming email details in the response.
includelastname	boolean	No	—	(bool) Include last name of user details in the response.
includelastnote	boolean	No	—	(bool) Include last note details in the response.
includelocked	boolean	No	—	The includelocked value
includemailbox	boolean	No	—	(bool) Include email box details in the response.
includemailid	boolean	No	—	The includemailid value
includemyuseronly	string	No	—	(array of int) Returns tickets based on my user ID in the array.
includenextactivitydate	boolean	No	—	(bool) Include nextactivitydate in the response.
includenextappointmenttype	boolean	No	—	(bool) Include next appointment type details in the response.
includeparentsubject	boolean	No	—	The includeparentsubject value
includeprojects	string	No	—	(array of int) Filter on projects in the array - 1 = Opportunities not Projects - 2 = Projects not Opportunities - 0 = Neither.
includeread	string	No	—	(array of int) Returns tickets based on read ticket ID’s in the array.
includerelatedservices	boolean	No	—	(bool) Include related services in the response.
includerelease1	boolean	No	—	(bool) Include release 1 details in the response.
includerelease2	boolean	No	—	(bool) Include release 2 details in the response.
includerelease3	boolean	No	—	(bool) Include release 3 details in the response.
includeservicecategory	boolean	No	—	(bool) Include service category in the response.
includeslaactiondate	boolean	No	—	(bool) Include the SLA action date in the response.
includeslatimer	boolean	No	—	(bool) Include SLA timer in the response.
includestatus	boolean	No	—	(bool) Include status details in the response.
includesubmittedonly	string	No	—	(array of int) Returns tickets based on agent submitted ID’s in the array.
includesupplier	boolean	No	—	(bool) Include supplier details in the response.
includetickettype	boolean	No	—	(bool) Include ticket type details in the response.
includetimetaken	boolean	No	—	(bool) Include time taken in the response.
includetoplevel	boolean	No	—	(bool) Include top level details in the response.
includeviewing	boolean	No	—	(bool) Include tickets currently being viewed details in the response.
includeworkflowstage	boolean	No	—	(bool) Include workflow stage details in the response.
includeworkflowstagenumber	boolean	No	—	(bool) Include workflow stage number in the response.
includuserdepartments	boolean	No	—	The includuserdepartments value
inlcludeopenchildcount	boolean	No	—	(bool) Include open child ticket count in the response.
invlucebranch	boolean	No	—	The invlucebranch value
ismilestone	boolean	No	—	The ismilestone value
isorion	boolean	No	—	(bool) Include integration orion details in the response.
isquicktimesearch	boolean	No	—	(bool) Returns only quick time tickets in the response.
isscom	boolean	No	—	(bool) Include integration scom details in the response.
isteams	boolean	No	—	(bool) Returns only teams tickets in the response.
iszapier	boolean	No	—	(bool) Returns a single ticket based on permissions in the response.
itil_requesttype	string	No	—	(array of int) Returns tickets based on ITIL request type ID’s in the array.
itil_requesttype_id	integer	No	—	(int) Filters by the specified ITIL ticket type.
kanbanviewontheagentapp	boolean	No	—	(bool) Include agent app kanban view in the response.
kanbanviewontheportal	boolean	No	—	(bool) Include portal kanban view in the response.
lastupdatefromdate	boolean	No	—	The lastupdatefromdate value
lastupdatetodate	boolean	No	—	The lastupdatetodate value
list_id	integer	No	—	(int) Filters by the specified list.
milestone_id	integer	No	—	Milestone Id
mine	boolean	No	—	(bool) Include only the tickets that belong to yourself in the response.
nochargeonly	boolean	No	—	The nochargeonly value
notime	boolean	No	—	The notime value
onlytime	boolean	No	—	The onlytime value
open_only	boolean	No	—	(bool) Returns only open tickets in the response.
order	string	No	—	(string) The name of the field to order by first.
order2	string	No	—	(string) The name of the field to order by second.
order3	string	No	—	(string) The name of the field to order by third.
order4	string	No	—	(string) The name of the field to order by fourth.
order5	string	No	—	(string) The name of the field to order by fifth.
orderdesc	boolean	No	—	(bool) Whether to order ascending or descending on first order.
orderdesc2	boolean	No	—	(bool) Whether to order ascending or descending on second order.
orderdesc3	boolean	No	—	(bool) Whether to order ascending or descending on third order.
orderdesc4	boolean	No	—	(bool) Whether to order ascending or descending on fourth order.
orderdesc5	boolean	No	—	(bool) Whether to order ascending or descending on fifth order.
orion_type	integer	No	—	(bool) Filters by the orion type.
page_no	integer	No	—	(int) When using Pagination, the page number to return.
page_size	integer	No	—	(int) When using Pagination, the size of the page. Maximum size: 100
pageinate	boolean	No	—	(bool) Whether to use Pagination in the response.
parent_id	integer	No	—	(int) Filters by the specified parent.
pending_review	boolean	No	—	(bool) Filter on pending review.
per_action	boolean	No	—	(bool) Whether to calculate billing per action.
prepayorcontractonly	boolean	No	—	The prepayorcontractonly value
priority	string	No	—	(array of int) Returns tickets based on priority ID’s in the array.
product	string	No	—	(array of int) Returns tickets based on product ID’s in the array.
project_ids	string	No	—	Project Ids
ready_for_invoicing	boolean	No	—	(bool) Filter on ready for invoicing.
related_id	integer	No	—	(int) Filters by the specified related ticket.
release_id	integer	No	—	(int) Filters by the specified release.
requesttype	string	No	—	(array of int) Returns tickets based on request type ID’s in the array.
requesttype_id	integer	No	—	(int) Filters by the specified request type.
requesttypegroup	string	No	—	(array of int) Returns tickets based on request type group ID’s in the array.
search	string	No	—	(string) Filters response based on the search string.
search_details	string	No	—	(string) Returns tickets based on the details matching the search.
search_id	string	No	—	(string) Returns tickets based on ids matching the search.
search_inventory_number	string	No	—	(string) Returns tickets based on an asset tag matching the search.
search_oppcompanyname	string	No	—	(string) Returns tickets based on the opportunity company name matching the search.
search_oppcontactname	string	No	—	(string) Returns tickets based on the opportunity contact name matching the search.
search_oppemailaddress	string	No	—	(string) Returns tickets based on the opportunity email addresss matching the search.
search_release1	string	No	—	(string) Returns tickets based on release 1 matching the search.
search_release2	string	No	—	(string) Returns tickets based on release 2 matching the search.
search_release3	string	No	—	(string) Returns tickets based on release 3 matching the search.
search_releasenote	string	No	—	(string) Returns tickets based on the release note matching the search.
search_reportedby	string	No	—	(string) Returns tickets based on the reportedby field matching the search.
search_summary	string	No	—	(string) Returns tickets based on the summary matching the search.
search_supplier_reference	string	No	—	(string) Returns tickets based on the supplier reference matching the search.
search_user_name	string	No	—	(string) Returns tickets based on users matching the search.
search_version	string	No	—	(string) Returns tickets based on the software version matching the search.
searchactions	boolean	No	—	(bool) Whether to search actions when using search.
searchthisticketid	integer	No	—	(int) Filters by the specified ticket.
service_id	integer	No	—	(int) Filters by the specified service.
showonroadmap	string	No	—	(array of int) Filter on roadmap visibility in the array - 1 = visible - 0 = Not visible.
third_party_id	integer	No	—	(string) Returns tickets based on the Third Party ID.
third_party_id_string	string	No	—	(string) Returns tickets based on the Third Party ID String.
site_id	integer	No	—	(int) Filters by the specified site.
sitepostcode	boolean	No	—	(bool) Include site postcode details in the response.
sla	string	No	—	(array of int) Returns tickets based on SLA ID’s in the array.
sprint_for_tickettype_id	integer	No	—	Sprint For Tickettype Id
sprints	boolean	No	—	(bool) Returns only sprint tickets in the response.
startandendset	boolean	No	—	(bool) Filter on tickets that have a project start and end date set.
startdate	string	No	—	(string) For use with the datesearch parameter.
startdatetime	boolean	No	—	(bool) Include project start date and time details in the response.
status	string	No	—	(array of int) Returns tickets based on Status ID’s in the array.
status_id	integer	No	—	(int) Filters by the specified status.
submittedandagents	string	No	—	(array of int) Returns tickets based on agent and agent submitted ID’s in the array.
supplier_id	integer	No	—	(int) Filters by the specified supplier.
supplier_status	string	No	—	(array of int) Returns tickets based on supplier status ID’s in the array.
team	string	No	—	(array of int) Returns tickets based on Team ID’s in the array.
team_name	string	No	—	(string) Include teame name details in the response.
ticketarea_id	integer	No	—	(int) Will return tickets in this ticket area in the response.
ticketcontract_id	integer	No	—	(int) Filters by the specified ticket contract.
ticketidonly	boolean	No	—	(bool) Returns only the ID fields (Ticket ID, SLA ID, Status ID, Client ID and Name and Lastincomingemail date) of the Tickets (Not compatible with Pagination).
ticketids	string	No	—	(string) Returns only the tickets specified in the response.
ticketlinktype	integer	No	—	The ticketlinktype value
toplevel_id	integer	No	—	(int) Filters by the specified top level.
unlinked_only	boolean	No	—	(bool) Returns only unlinked tickets in the response.
user_id	integer	No	—	(int) Filters by the specified user.
username	string	No	—	(string) Filters by the specified username.
utcoffset	number	No	—	(double) Adds an offset to the UTC date.
view_id	integer	No	—	(int) The ID of the filter profile to filter by.
withattachments	boolean	No	—	(bool) Returns only tickets with 1 or more attachment.
filetype_filter	string	No	—	Use this to filter Tickets that contain an attachment with the specified attachment file type

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "advanced_search": {
      "type": "string",
      "description": "Advanced Search"
    },
    "agent": {
      "type": "string",
      "description": "(array of int) Returns tickets based on Agent ID's in the array."
    },
    "agent_id": {
      "type": "integer",
      "description": "(int) Filters by the specified agent."
    },
    "alerttype": {
      "type": "string",
      "description": "(string) Includes fninjaalertid field in the response - 'ninjarmm' to use."
    },
    "asset_id": {
      "type": "integer",
      "description": "(int) Filters by the specified asset."
    },
    "awaitinginput": {
      "type": "string",
      "description": "The awaitinginput value"
    },
    "billableonly": {
      "type": "boolean",
      "description": "The billableonly value"
    },
    "billing_date": {
      "type": "string",
      "description": "(string) Filter on billing date."
    },
    "billing_type": {
      "type": "string",
      "description": "(string) Filter on billing type."
    },
    "billingcontractid": {
      "type": "integer",
      "description": "The billingcontractid value"
    },
    "calendar_enddate": {
      "type": "string",
      "description": "(string) Specifies the calendar search parameter in which actions will have occured before this date."
    },
    "calendar_startdate": {
      "type": "string",
      "description": "(string) Specifies the calendar search parameter in which actions will have occured after this date."
    },
    "category_1": {
      "type": "string",
      "description": "(array of int) Returns tickets based on category 1 ID's in the array."
    },
    "category_2": {
      "type": "string",
      "description": "(array of int) Returns tickets based on category 2 ID's in the array."
    },
    "category_3": {
      "type": "string",
      "description": "(array of int) Returns tickets based on category 3 ID's in the array."
    },
    "category_4": {
      "type": "string",
      "description": "(array of int) Returns tickets based on category 4 ID's in the array."
    },
    "cf_display_values_only": {
      "type": "boolean",
      "description": "When set to true, this uses a more performant method to query custom fields stored in rows, but only the display values of custom fields will be returned (not ids of single selects) and values will be limited to the first 1000 characters."
    },
    "checkmyticketsonly": {
      "type": "boolean",
      "description": "The checkmyticketsonly value"
    },
    "client_id": {
      "type": "integer",
      "description": "(int) Filters by the specified client."
    },
    "client_ids": {
      "type": "string",
      "description": "(array of int) Returns tickets based on client ID's in the array."
    },
    "client_ref": {
      "type": "string",
      "description": "Client Ref"
    },
    "closed_only": {
      "type": "boolean",
      "description": "(bool) Returns only closed tickets in the response."
    },
    "columns_id": {
      "type": "integer",
      "description": "(int) The column profile ID."
    },
    "contract_id": {
      "type": "integer",
      "description": "(int) Filters by the specified contract."
    },
    "contract_period": {
      "type": "integer",
      "description": "(int) Filters by the specified contract period."
    },
    "count": {
      "type": "integer",
      "description": "(int) Number of Tickets to return in the response."
    },
    "datesearch": {
      "type": "string",
      "description": "(string) The date field to search against. Examples: Date Opened - 'dateoccured', Date Closed - 'datecleared'."
    },
    "debug": {
      "type": "boolean",
      "description": "The debug value"
    },
    "default_columns": {
      "type": "boolean",
      "description": "(bool) Include only the default columns in the response."
    },
    "deleted": {
      "type": "boolean",
      "description": "The deleted value"
    },
    "domain": {
      "type": "string",
      "description": "(string) Filter on tickets areas - 'reqs' = (not projects not oppportunities) or (projects not opportunities) - 'opps' = opportunities - 'prjs' = projects."
    },
    "enddate": {
      "type": "string",
      "description": "(string) For use with the datesearch parameter."
    },
    "enddatetime": {
      "type": "boolean",
      "description": "(bool) Include project end date and time details in the response."
    },
    "excludeslacalcs": {
      "type": "boolean",
      "description": "(bool) Exclude sla calculation details in the response."
    },
    "excludethese": {
      "type": "string",
      "description": "(array of int) Returns tickets based on the exclusion of these fault ID's in the array."
    },
    "excludetickettypeallowall": {
      "type": "boolean",
      "description": "(bool) Exclude ticket type allow all details in the response."
    },
    "extraportalfilter": {
      "type": "string",
      "description": "(string) Filter on the extraportalfilter field - 'MyTicketsOnly' for my tickets - 'MyClientTickets' for my client tickets."
    },
    "facebook_id": {
      "type": "string",
      "description": "(string) Filters by the specified facebook ID."
    },
    "fetchgrandchildren": {
      "type": "boolean",
      "description": "The fetchgrandchildren value"
    },
    "flagged": {
      "type": "string",
      "description": "(array of int) Returns tickets based on flagged ticket ID's in the array."
    },
    "followedandagents": {
      "type": "string",
      "description": "(array of int) Returns tickets based on agent and follower ID's in the array."
    },
    "ignoremilestonerestriction": {
      "type": "boolean",
      "description": "The ignoremilestonerestriction value"
    },
    "includeaccountmanager": {
      "type": "boolean",
      "description": "(bool) Include account manager details in the response."
    },
    "includeagent": {
      "type": "boolean",
      "description": "(bool) Include agent details in the response."
    },
    "includeallopen": {
      "type": "boolean",
      "description": "The includeallopen value"
    },
    "includeappointmentid": {
      "type": "boolean",
      "description": "(bool) Include appointment ID in the response."
    },
    "includeapproval": {
      "type": "string",
      "description": "(array of int) Filter on approval tickets in the array. 1 = approval - 0 = not approval"
    },
    "includeassetkeyfield": {
      "type": "boolean",
      "description": "(bool) Include asset key field in the response."
    },
    "includeassettype": {
      "type": "boolean",
      "description": "(bool) Include asset type details in the response."
    },
    "includebreached": {
      "type": "string",
      "description": "(array of int) Returns tickets based on breached ticket ID's in the array."
    },
    "includebudgettype": {
      "type": "boolean",
      "description": "(bool) Include budget type details in the response."
    },
    "includechildids": {
      "type": "boolean",
      "description": "(bool) Include child ticket IDs in the response."
    },
    "includechildread": {
      "type": "boolean",
      "description": "(bool) Include child tickets that have been read details in the response."
    },
    "includechildren": {
      "type": "string",
      "description": "(array of int) Filter on child tickets in the array. 0 = No children and not a child - 1 = Has children - 2 = is a child"
    },
    "includeclosed": {
      "type": "string",
      "description": "(array of int) Filter on closed in the array - 1 = Closed - 0 = Not Closed."
    },
    "includecolumns": {
      "type": "boolean",
      "description": "(bool) Include column details in the response."
    },
    "includecompleted": {
      "type": "boolean",
      "description": "The includecompleted value"
    },
    "includecontract": {
      "type": "boolean",
      "description": "(bool) Include contract details in the response."
    },
    "includecountryregion": {
      "type": "boolean",
      "description": "The includecountryregion value"
    },
    "includefirstname": {
      "type": "boolean",
      "description": "(bool) Include first name of user details in the response."
    },
    "include_custom_fields": {
      "type": "string",
      "description": "(string) Comma separated list of Custom Field IDs to include in the response."
    },
    "includefollowedonly": {
      "type": "string",
      "description": "(array of int) Returns tickets based on follower ID's in the array."
    },
    "includehold": {
      "type": "string",
      "description": "(array of int) Returns tickets based on on-hold ticket ID's in the array."
    },
    "includeinactivetechs": {
      "type": "string",
      "description": "(array of int) Returns tickets based on inactive tech ID's in the array."
    },
    "includeinactiveusers": {
      "type": "string",
      "description": "(array of int) Filter on inactive users in the array - 1 = inactive - 0 = active."
    },
    "includeitilname": {
      "type": "boolean",
      "description": "(bool) Include ITIL name details in the response."
    },
    "includelastaction": {
      "type": "boolean",
      "description": "(bool) Include the last action in the response (Note: only returned if one ticket result is returned)."
    },
    "includelastincomingemail": {
      "type": "boolean",
      "description": "(bool) Include last incoming email details in the response."
    },
    "includelastname": {
      "type": "boolean",
      "description": "(bool) Include last name of user details in the response."
    },
    "includelastnote": {
      "type": "boolean",
      "description": "(bool) Include last note details in the response."
    },
    "includelocked": {
      "type": "boolean",
      "description": "The includelocked value"
    },
    "includemailbox": {
      "type": "boolean",
      "description": "(bool) Include email box details in the response."
    },
    "includemailid": {
      "type": "boolean",
      "description": "The includemailid value"
    },
    "includemyuseronly": {
      "type": "string",
      "description": "(array of int) Returns tickets based on my user ID in the array."
    },
    "includenextactivitydate": {
      "type": "boolean",
      "description": "(bool) Include nextactivitydate in the response."
    },
    "includenextappointmenttype": {
      "type": "boolean",
      "description": "(bool) Include next appointment type details in the response."
    },
    "includeparentsubject": {
      "type": "boolean",
      "description": "The includeparentsubject value"
    },
    "includeprojects": {
      "type": "string",
      "description": "(array of int) Filter on projects in the array - 1 = Opportunities not Projects - 2 = Projects not Opportunities - 0 = Neither."
    },
    "includeread": {
      "type": "string",
      "description": "(array of int) Returns tickets based on read ticket ID's in the array."
    },
    "includerelatedservices": {
      "type": "boolean",
      "description": "(bool) Include related services in the response."
    },
    "includerelease1": {
      "type": "boolean",
      "description": "(bool) Include release 1 details in the response."
    },
    "includerelease2": {
      "type": "boolean",
      "description": "(bool) Include release 2 details in the response."
    },
    "includerelease3": {
      "type": "boolean",
      "description": "(bool) Include release 3 details in the response."
    },
    "includeservicecategory": {
      "type": "boolean",
      "description": "(bool) Include service category in the response."
    },
    "includeslaactiondate": {
      "type": "boolean",
      "description": "(bool) Include the SLA action date in the response."
    },
    "includeslatimer": {
      "type": "boolean",
      "description": "(bool) Include SLA timer in the response."
    },
    "includestatus": {
      "type": "boolean",
      "description": "(bool) Include status details in the response."
    },
    "includesubmittedonly": {
      "type": "string",
      "description": "(array of int) Returns tickets based on agent submitted ID's in the array."
    },
    "includesupplier": {
      "type": "boolean",
      "description": "(bool) Include supplier details in the response."
    },
    "includetickettype": {
      "type": "boolean",
      "description": "(bool) Include ticket type details in the response."
    },
    "includetimetaken": {
      "type": "boolean",
      "description": "(bool) Include time taken in the response."
    },
    "includetoplevel": {
      "type": "boolean",
      "description": "(bool) Include top level details in the response."
    },
    "includeviewing": {
      "type": "boolean",
      "description": "(bool) Include tickets currently being viewed details in the response."
    },
    "includeworkflowstage": {
      "type": "boolean",
      "description": "(bool) Include workflow stage details in the response."
    },
    "includeworkflowstagenumber": {
      "type": "boolean",
      "description": "(bool) Include workflow stage number in the response."
    },
    "includuserdepartments": {
      "type": "boolean",
      "description": "The includuserdepartments value"
    },
    "inlcludeopenchildcount": {
      "type": "boolean",
      "description": "(bool) Include open child ticket count in the response."
    },
    "invlucebranch": {
      "type": "boolean",
      "description": "The invlucebranch value"
    },
    "ismilestone": {
      "type": "boolean",
      "description": "The ismilestone value"
    },
    "isorion": {
      "type": "boolean",
      "description": "(bool) Include integration orion details in the response."
    },
    "isquicktimesearch": {
      "type": "boolean",
      "description": "(bool) Returns only quick time tickets in the response."
    },
    "isscom": {
      "type": "boolean",
      "description": "(bool) Include integration scom details in the response."
    },
    "isteams": {
      "type": "boolean",
      "description": "(bool) Returns only teams tickets in the response."
    },
    "iszapier": {
      "type": "boolean",
      "description": "(bool) Returns a single ticket based on permissions in the response."
    },
    "itil_requesttype": {
      "type": "string",
      "description": "(array of int) Returns tickets based on ITIL request type ID's in the array."
    },
    "itil_requesttype_id": {
      "type": "integer",
      "description": "(int) Filters by the specified ITIL ticket type."
    },
    "kanbanviewontheagentapp": {
      "type": "boolean",
      "description": "(bool) Include agent app kanban view in the response."
    },
    "kanbanviewontheportal": {
      "type": "boolean",
      "description": "(bool) Include portal kanban view in the response."
    },
    "lastupdatefromdate": {
      "type": "boolean",
      "description": "The lastupdatefromdate value"
    },
    "lastupdatetodate": {
      "type": "boolean",
      "description": "The lastupdatetodate value"
    },
    "list_id": {
      "type": "integer",
      "description": "(int) Filters by the specified list."
    },
    "milestone_id": {
      "type": "integer",
      "description": "Milestone Id"
    },
    "mine": {
      "type": "boolean",
      "description": "(bool) Include only the tickets that belong to yourself in the response."
    },
    "nochargeonly": {
      "type": "boolean",
      "description": "The nochargeonly value"
    },
    "notime": {
      "type": "boolean",
      "description": "The notime value"
    },
    "onlytime": {
      "type": "boolean",
      "description": "The onlytime value"
    },
    "open_only": {
      "type": "boolean",
      "description": "(bool) Returns only open tickets in the response."
    },
    "order": {
      "type": "string",
      "description": "(string) The name of the field to order by first."
    },
    "order2": {
      "type": "string",
      "description": "(string) The name of the field to order by second."
    },
    "order3": {
      "type": "string",
      "description": "(string) The name of the field to order by third."
    },
    "order4": {
      "type": "string",
      "description": "(string) The name of the field to order by fourth."
    },
    "order5": {
      "type": "string",
      "description": "(string) The name of the field to order by fifth."
    },
    "orderdesc": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on first order."
    },
    "orderdesc2": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on second order."
    },
    "orderdesc3": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on third order."
    },
    "orderdesc4": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on fourth order."
    },
    "orderdesc5": {
      "type": "boolean",
      "description": "(bool) Whether to order ascending or descending on fifth order."
    },
    "orion_type": {
      "type": "integer",
      "description": "(bool) Filters by the orion type."
    },
    "page_no": {
      "type": "integer",
      "description": "(int) When using Pagination, the page number to return."
    },
    "page_size": {
      "type": "integer",
      "description": "(int) When using Pagination, the size of the page. Maximum size: 100"
    },
    "pageinate": {
      "type": "boolean",
      "description": "(bool) Whether to use Pagination in the response."
    },
    "parent_id": {
      "type": "integer",
      "description": "(int) Filters by the specified parent."
    },
    "pending_review": {
      "type": "boolean",
      "description": "(bool) Filter on pending review."
    },
    "per_action": {
      "type": "boolean",
      "description": "(bool) Whether to calculate billing per action."
    },
    "prepayorcontractonly": {
      "type": "boolean",
      "description": "The prepayorcontractonly value"
    },
    "priority": {
      "type": "string",
      "description": "(array of int) Returns tickets based on priority ID's in the array."
    },
    "product": {
      "type": "string",
      "description": "(array of int) Returns tickets based on product ID's in the array."
    },
    "project_ids": {
      "type": "string",
      "description": "Project Ids"
    },
    "ready_for_invoicing": {
      "type": "boolean",
      "description": "(bool) Filter on ready for invoicing."
    },
    "related_id": {
      "type": "integer",
      "description": "(int) Filters by the specified related ticket."
    },
    "release_id": {
      "type": "integer",
      "description": "(int) Filters by the specified release."
    },
    "requesttype": {
      "type": "string",
      "description": "(array of int) Returns tickets based on request type ID's in the array."
    },
    "requesttype_id": {
      "type": "integer",
      "description": "(int) Filters by the specified request type."
    },
    "requesttypegroup": {
      "type": "string",
      "description": "(array of int) Returns tickets based on request type group ID's in the array."
    },
    "search": {
      "type": "string",
      "description": "(string) Filters response based on the search string."
    },
    "search_details": {
      "type": "string",
      "description": "(string) Returns tickets based on the details matching the search."
    },
    "search_id": {
      "type": "string",
      "description": "(string) Returns tickets based on ids matching the search."
    },
    "search_inventory_number": {
      "type": "string",
      "description": "(string) Returns tickets based on an asset tag matching the search."
    },
    "search_oppcompanyname": {
      "type": "string",
      "description": "(string) Returns tickets based on the opportunity company name matching the search."
    },
    "search_oppcontactname": {
      "type": "string",
      "description": "(string) Returns tickets based on the opportunity contact name matching the search."
    },
    "search_oppemailaddress": {
      "type": "string",
      "description": "(string) Returns tickets based on the opportunity email addresss matching the search."
    },
    "search_release1": {
      "type": "string",
      "description": "(string) Returns tickets based on release 1 matching the search."
    },
    "search_release2": {
      "type": "string",
      "description": "(string) Returns tickets based on release 2 matching the search."
    },
    "search_release3": {
      "type": "string",
      "description": "(string) Returns tickets based on release 3 matching the search."
    },
    "search_releasenote": {
      "type": "string",
      "description": "(string) Returns tickets based on the release note matching the search."
    },
    "search_reportedby": {
      "type": "string",
      "description": "(string) Returns tickets based on the reportedby field matching the search."
    },
    "search_summary": {
      "type": "string",
      "description": "(string) Returns tickets based on the summary matching the search."
    },
    "search_supplier_reference": {
      "type": "string",
      "description": "(string) Returns tickets based on the supplier reference matching the search."
    },
    "search_user_name": {
      "type": "string",
      "description": "(string) Returns tickets based on users matching the search."
    },
    "search_version": {
      "type": "string",
      "description": "(string) Returns tickets based on the software version matching the search."
    },
    "searchactions": {
      "type": "boolean",
      "description": "(bool) Whether to search actions when using search."
    },
    "searchthisticketid": {
      "type": "integer",
      "description": "(int) Filters by the specified ticket."
    },
    "service_id": {
      "type": "integer",
      "description": "(int) Filters by the specified service."
    },
    "showonroadmap": {
      "type": "string",
      "description": "(array of int) Filter on roadmap visibility in the array - 1 = visible - 0 = Not visible."
    },
    "third_party_id": {
      "type": "integer",
      "description": "(string) Returns tickets based on the Third Party ID."
    },
    "third_party_id_string": {
      "type": "string",
      "description": "(string) Returns tickets based on the Third Party ID String."
    },
    "site_id": {
      "type": "integer",
      "description": "(int) Filters by the specified site."
    },
    "sitepostcode": {
      "type": "boolean",
      "description": "(bool) Include site postcode details in the response."
    },
    "sla": {
      "type": "string",
      "description": "(array of int) Returns tickets based on SLA ID's in the array."
    },
    "sprint_for_tickettype_id": {
      "type": "integer",
      "description": "Sprint For Tickettype Id"
    },
    "sprints": {
      "type": "boolean",
      "description": "(bool) Returns only sprint tickets in the response."
    },
    "startandendset": {
      "type": "boolean",
      "description": "(bool) Filter on tickets that have a project start and end date set."
    },
    "startdate": {
      "type": "string",
      "description": "(string) For use with the datesearch parameter."
    },
    "startdatetime": {
      "type": "boolean",
      "description": "(bool) Include project start date and time details in the response."
    },
    "status": {
      "type": "string",
      "description": "(array of int) Returns tickets based on Status ID's in the array."
    },
    "status_id": {
      "type": "integer",
      "description": "(int) Filters by the specified status."
    },
    "submittedandagents": {
      "type": "string",
      "description": "(array of int) Returns tickets based on agent and agent submitted ID's in the array."
    },
    "supplier_id": {
      "type": "integer",
      "description": "(int) Filters by the specified supplier."
    },
    "supplier_status": {
      "type": "string",
      "description": "(array of int) Returns tickets based on supplier status ID's in the array."
    },
    "team": {
      "type": "string",
      "description": "(array of int) Returns tickets based on Team ID's in the array."
    },
    "team_name": {
      "type": "string",
      "description": "(string) Include teame name details in the response."
    },
    "ticketarea_id": {
      "type": "integer",
      "description": "(int) Will return tickets in this ticket area in the response."
    },
    "ticketcontract_id": {
      "type": "integer",
      "description": "(int) Filters by the specified ticket contract."
    },
    "ticketidonly": {
      "type": "boolean",
      "description": "(bool) Returns only the ID fields (Ticket ID, SLA ID, Status ID, Client ID and Name and Lastincomingemail date) of the Tickets (Not compatible with Pagination)."
    },
    "ticketids": {
      "type": "string",
      "description": "(string) Returns only the tickets specified in the response."
    },
    "ticketlinktype": {
      "type": "integer",
      "description": "The ticketlinktype value"
    },
    "toplevel_id": {
      "type": "integer",
      "description": "(int) Filters by the specified top level."
    },
    "unlinked_only": {
      "type": "boolean",
      "description": "(bool) Returns only unlinked tickets in the response."
    },
    "user_id": {
      "type": "integer",
      "description": "(int) Filters by the specified user."
    },
    "username": {
      "type": "string",
      "description": "(string) Filters by the specified username."
    },
    "utcoffset": {
      "type": "number",
      "description": "(double) Adds an offset to the UTC date."
    },
    "view_id": {
      "type": "integer",
      "description": "(int) The ID of the filter profile to filter by."
    },
    "withattachments": {
      "type": "boolean",
      "description": "(bool) Returns only tickets with 1 or more attachment."
    },
    "filetype_filter": {
      "type": "string",
      "description": "Use this to filter Tickets that contain an attachment with the specified attachment file type"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_service_status

List of ServStatus

Parameters:

Parameter	Type	Required	Default	Description
count	integer	No	—	The count value
order	string	No	—	The order value
order2	string	No	—	The order2 value
order3	string	No	—	The order3 value
order4	string	No	—	The order4 value
order5	string	No	—	The order5 value
orderdesc	boolean	No	—	The orderdesc value
orderdesc2	boolean	No	—	The orderdesc2 value
orderdesc3	boolean	No	—	The orderdesc3 value
orderdesc4	boolean	No	—	The orderdesc4 value
orderdesc5	boolean	No	—	The orderdesc5 value
page_no	integer	No	—	Page No
page_size	integer	No	—	Number of results per page
pageinate	boolean	No	—	The pageinate value
service_id	integer	No	—	Service Id

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "count": {
      "type": "integer",
      "description": "The count value"
    },
    "order": {
      "type": "string",
      "description": "The order value"
    },
    "order2": {
      "type": "string",
      "description": "The order2 value"
    },
    "order3": {
      "type": "string",
      "description": "The order3 value"
    },
    "order4": {
      "type": "string",
      "description": "The order4 value"
    },
    "order5": {
      "type": "string",
      "description": "The order5 value"
    },
    "orderdesc": {
      "type": "boolean",
      "description": "The orderdesc value"
    },
    "orderdesc2": {
      "type": "boolean",
      "description": "The orderdesc2 value"
    },
    "orderdesc3": {
      "type": "boolean",
      "description": "The orderdesc3 value"
    },
    "orderdesc4": {
      "type": "boolean",
      "description": "The orderdesc4 value"
    },
    "orderdesc5": {
      "type": "boolean",
      "description": "The orderdesc5 value"
    },
    "page_no": {
      "type": "integer",
      "description": "Page No"
    },
    "page_size": {
      "type": "integer",
      "description": "Number of results per page"
    },
    "pageinate": {
      "type": "boolean",
      "description": "The pageinate value"
    },
    "service_id": {
      "type": "integer",
      "description": "Service Id"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_sla

List of SlaHead

Parameters:

Parameter	Type	Required	Default	Description
access_control_level	integer	No	—	Access Control Level
isconfig	boolean	No	—	The isconfig value
showpriorities	boolean	No	—	The showpriorities value
showworkdays	boolean	No	—	The showworkdays value

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "access_control_level": {
      "type": "integer",
      "description": "Access Control Level"
    },
    "isconfig": {
      "type": "boolean",
      "description": "The isconfig value"
    },
    "showpriorities": {
      "type": "boolean",
      "description": "The showpriorities value"
    },
    "showworkdays": {
      "type": "boolean",
      "description": "The showworkdays value"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_timesheet

GET /Timesheet

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_timesheet_forecasting

GET /Timesheet/forecasting

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_list_timesheet_mine

GET /Timesheet/mine

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_subscribe_service_status_subscribe

POST /ServiceStatus/Subscribe

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "service_id": {
            "type": "integer",
            "format": "int32",
            "description": "Service Id"
          },
          "subscribed": {
            "type": "boolean",
            "description": "The subscribed value"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}

---

haloitsm_operations_view_projects_view

POST /Projects/View

Parameters:

Parameter	Type	Required	Default	Description
body	object[]	No	—	Request body

Show inputSchema

{
  "type": "object",
  "properties": {
    "PCID": {
      "type": "string",
      "description": "Pink Connect ID for the authenticated connection"
    },
    "body": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "integer",
            "format": "int32",
            "description": "The id value"
          },
          "dateoccurred": {
            "type": "string",
            "format": "date-time",
            "description": "The dateoccurred value"
          },
          "summary": {
            "type": "string",
            "description": "The summary value"
          },
          "details": {
            "type": "string",
            "description": "The details value"
          },
          "status_id": {
            "type": "integer",
            "format": "int32",
            "description": "Status Id"
          },
          "status_name": {
            "type": "string",
            "description": "Status Name"
          },
          "tickettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Tickettype Id"
          },
          "tickettype_name": {
            "type": "string",
            "description": "Tickettype Name"
          },
          "sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sla Id"
          },
          "sla_name": {
            "type": "string",
            "description": "Sla Name"
          },
          "priority_id": {
            "type": "integer",
            "format": "int32",
            "description": "Priority Id"
          },
          "client_id": {
            "type": "integer",
            "format": "int32",
            "description": "Client Id"
          },
          "client_name": {
            "type": "string",
            "description": "Client Name"
          },
          "site_id": {
            "type": "integer",
            "format": "int32",
            "description": "Site Id"
          },
          "site_name": {
            "type": "string",
            "description": "Site Name"
          },
          "user_id": {
            "type": "integer",
            "format": "int32",
            "description": "User Id"
          },
          "user_name": {
            "type": "string",
            "description": "User Name"
          },
          "team_id": {
            "type": "integer",
            "format": "int32",
            "description": "Team Id"
          },
          "team": {
            "type": "string",
            "description": "The team value"
          },
          "agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Id"
          },
          "agent_name": {
            "type": "string",
            "description": "Agent Name"
          },
          "category_1": {
            "type": "string",
            "description": "Category 1"
          },
          "category_2": {
            "type": "string",
            "description": "Category 2"
          },
          "category_3": {
            "type": "string",
            "description": "Category 3"
          },
          "category_4": {
            "type": "string",
            "description": "Category 4"
          },
          "categoryid_1": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 1"
          },
          "categoryid_2": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 2"
          },
          "categoryid_3": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 3"
          },
          "categoryid_4": {
            "type": "integer",
            "format": "int32",
            "description": "Categoryid 4"
          },
          "category_1_display": {
            "type": "string",
            "description": "Category 1 Display"
          },
          "category_2_display": {
            "type": "string",
            "description": "Category 2 Display"
          },
          "category_3_display": {
            "type": "string",
            "description": "Category 3 Display"
          },
          "category_4_display": {
            "type": "string",
            "description": "Category 4 Display"
          },
          "estimate": {
            "type": "number",
            "format": "double",
            "description": "The estimate value"
          },
          "estimatedays": {
            "type": "number",
            "format": "double",
            "description": "The estimatedays value"
          },
          "projecttimepercentage": {
            "type": "number",
            "format": "double",
            "description": "The projecttimepercentage value"
          },
          "projectcompletionpercentage": {
            "type": "number",
            "format": "double",
            "description": "The projectcompletionpercentage value"
          },
          "projectearlieststart": {
            "type": "string",
            "format": "date-time",
            "description": "The projectearlieststart value"
          },
          "projectlatestend": {
            "type": "string",
            "format": "date-time",
            "description": "The projectlatestend value"
          },
          "timetaken": {
            "type": "number",
            "format": "double",
            "description": "The timetaken value"
          },
          "faigeneratedsummary_list": {
            "type": "string",
            "description": "Faigeneratedsummary List"
          },
          "chargehours": {
            "type": "number",
            "format": "double",
            "description": "The chargehours value"
          },
          "nonchargehours": {
            "type": "number",
            "format": "double",
            "description": "The nonchargehours value"
          },
          "travelhours": {
            "type": "number",
            "format": "double",
            "description": "The travelhours value"
          },
          "totalmileage": {
            "type": "number",
            "format": "double",
            "description": "The totalmileage value"
          },
          "itemsprice": {
            "type": "number",
            "format": "double",
            "description": "The itemsprice value"
          },
          "items": {
            "type": "string",
            "description": "The items value"
          },
          "supplier_name": {
            "type": "string",
            "description": "Supplier Name"
          },
          "parent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Id"
          },
          "child_count": {
            "type": "integer",
            "format": "int32",
            "description": "Child Count"
          },
          "child_count_open": {
            "type": "integer",
            "format": "int32",
            "description": "Child Count Open"
          },
          "attachment_count": {
            "type": "integer",
            "format": "int32",
            "description": "Attachment Count"
          },
          "flagged": {
            "type": "boolean",
            "description": "The flagged value"
          },
          "read": {
            "type": "boolean",
            "description": "The read value"
          },
          "enduserstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The enduserstatus value"
          },
          "onhold": {
            "type": "boolean",
            "description": "The onhold value"
          },
          "respondbydate": {
            "type": "string",
            "format": "date-time",
            "description": "The respondbydate value"
          },
          "responsedate": {
            "type": "string",
            "format": "date-time",
            "description": "The responsedate value"
          },
          "first_responsedate": {
            "type": "string",
            "format": "date-time",
            "description": "First Responsedate"
          },
          "responsestartdate": {
            "type": "string",
            "format": "date-time",
            "description": "The responsestartdate value"
          },
          "slaresponsestate": {
            "type": "string",
            "description": "The slaresponsestate value"
          },
          "fixbydate": {
            "type": "string",
            "format": "date-time",
            "description": "The fixbydate value"
          },
          "dateclosed": {
            "type": "string",
            "format": "date-time",
            "description": "The dateclosed value"
          },
          "dateassigned": {
            "type": "string",
            "format": "date-time",
            "description": "The dateassigned value"
          },
          "excludefromsla": {
            "type": "boolean",
            "description": "The excludefromsla value"
          },
          "slaholdtime": {
            "type": "number",
            "format": "double",
            "description": "The slaholdtime value"
          },
          "site_timezone": {
            "type": "string",
            "description": "Site Timezone"
          },
          "parentguid": {
            "type": "string",
            "description": "The parentguid value"
          },
          "parentassign": {
            "type": "boolean",
            "description": "The parentassign value"
          },
          "slaactiondate": {
            "type": "string",
            "format": "date-time",
            "description": "The slaactiondate value"
          },
          "slapercused": {
            "type": "number",
            "format": "double",
            "description": "The slapercused value"
          },
          "slatimeleft": {
            "type": "number",
            "format": "double",
            "description": "The slatimeleft value"
          },
          "currentelapsedhours": {
            "type": "number",
            "format": "double",
            "description": "The currentelapsedhours value"
          },
          "lastactiondate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastactiondate value"
          },
          "last_update": {
            "type": "string",
            "format": "date-time",
            "description": "Last Update"
          },
          "lastchildactiondate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastchildactiondate value"
          },
          "organisation_id": {
            "type": "integer",
            "format": "int32",
            "description": "Organisation Id"
          },
          "department_id": {
            "type": "integer",
            "format": "int32",
            "description": "Department Id"
          },
          "reportedby": {
            "type": "string",
            "description": "The reportedby value"
          },
          "user_email": {
            "type": "string",
            "description": "User Email"
          },
          "emailtolist": {
            "type": "string",
            "description": "The emailtolist value"
          },
          "emailtolistsupplier": {
            "type": "string",
            "description": "The emailtolistsupplier value"
          },
          "emailcclist": {
            "type": "string",
            "description": "The emailcclist value"
          },
          "emailcclistsupplier": {
            "type": "string",
            "description": "The emailcclistsupplier value"
          },
          "matched_kb_id": {
            "type": "integer",
            "format": "int32",
            "description": "Matched Kb Id"
          },
          "release_note": {
            "type": "string",
            "description": "Release Note"
          },
          "product_id": {
            "type": "integer",
            "format": "int32",
            "description": "Product Id"
          },
          "product_name": {
            "type": "string",
            "description": "Product Name"
          },
          "release_id": {
            "type": "integer",
            "format": "int32",
            "description": "Release Id"
          },
          "release_name": {
            "type": "string",
            "description": "Release Name"
          },
          "release2_id": {
            "type": "integer",
            "format": "int32",
            "description": "Release2 Id"
          },
          "release2_name": {
            "type": "string",
            "description": "Release2 Name"
          },
          "release3_id": {
            "type": "integer",
            "format": "int32",
            "description": "Release3 Id"
          },
          "release3_name": {
            "type": "string",
            "description": "Release3 Name"
          },
          "child_ticket_id_string": {
            "type": "string",
            "description": "Child Ticket Id String"
          },
          "asset_key_field_string": {
            "type": "string",
            "description": "Asset Key Field String"
          },
          "asset_type_name": {
            "type": "string",
            "description": "Asset Type Name"
          },
          "workflow_name": {
            "type": "string",
            "description": "Workflow Name"
          },
          "workflow_stage": {
            "type": "string",
            "description": "Workflow Stage"
          },
          "workflow_stage_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Stage Id"
          },
          "workflow_stage_number": {
            "type": "string",
            "description": "Workflow Stage Number"
          },
          "lastincomingemail": {
            "type": "string",
            "format": "date-time",
            "description": "The lastincomingemail value"
          },
          "child_ticket_ids": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Child Ticket Ids"
          },
          "nextactivitydate": {
            "type": "string",
            "format": "date-time",
            "description": "The nextactivitydate value"
          },
          "nextactivityorappointmentdate": {
            "type": "string",
            "format": "date-time",
            "description": "The nextactivityorappointmentdate value"
          },
          "inventory_number": {
            "type": "string",
            "description": "Inventory Number"
          },
          "workflow_id": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Id"
          },
          "workflow_step": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Step"
          },
          "workflow_seq": {
            "type": "integer",
            "format": "int32",
            "description": "Workflow Seq"
          },
          "pipeline_stage_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pipeline Stage Id"
          },
          "pipeline_stage_name": {
            "type": "string",
            "description": "Pipeline Stage Name"
          },
          "hasbeenclosed": {
            "type": "boolean",
            "description": "The hasbeenclosed value"
          },
          "unread_child_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Unread Child Action Count"
          },
          "unread_related_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Unread Related Action Count"
          },
          "child_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Child Action Count"
          },
          "parent_subject": {
            "type": "string",
            "description": "Parent Subject"
          },
          "related_action_count": {
            "type": "integer",
            "format": "int32",
            "description": "Related Action Count"
          },
          "is_vip": {
            "type": "boolean",
            "description": "Is Vip"
          },
          "isimportantcontact": {
            "type": "boolean",
            "description": "The isimportantcontact value"
          },
          "inactive": {
            "type": "boolean",
            "description": "The inactive value"
          },
          "impact": {
            "type": "integer",
            "format": "int32",
            "description": "The impact value"
          },
          "urgency": {
            "type": "integer",
            "format": "int32",
            "description": "The urgency value"
          },
          "startdate": {
            "type": "string",
            "format": "date-time",
            "description": "Start date for filtering"
          },
          "startdate_timezone": {
            "type": "string",
            "description": "Startdate Timezone"
          },
          "startdate_with_timezone": {
            "type": "object",
            "description": "Startdate With Timezone"
          },
          "starttime": {
            "type": "string",
            "format": "date-span",
            "description": "The starttime value"
          },
          "starttimeslot": {
            "type": "integer",
            "format": "int32",
            "description": "The starttimeslot value"
          },
          "targetdate": {
            "type": "string",
            "format": "date-time",
            "description": "The targetdate value"
          },
          "targetdate_timezone": {
            "type": "string",
            "description": "Targetdate Timezone"
          },
          "targetdate_with_timezone": {
            "type": "object",
            "description": "Targetdate With Timezone"
          },
          "targettime": {
            "type": "string",
            "format": "date-span",
            "description": "The targettime value"
          },
          "targettimeslot": {
            "type": "integer",
            "format": "int32",
            "description": "The targettimeslot value"
          },
          "targetpercused": {
            "type": "number",
            "format": "double",
            "description": "The targetpercused value"
          },
          "targettimeleft": {
            "type": "number",
            "format": "double",
            "description": "The targettimeleft value"
          },
          "deadlinedate": {
            "type": "string",
            "format": "date-time",
            "description": "The deadlinedate value"
          },
          "followupdate": {
            "type": "string",
            "format": "date-time",
            "description": "The followupdate value"
          },
          "oppcontactname": {
            "type": "string",
            "description": "The oppcontactname value"
          },
          "oppcompanyname": {
            "type": "string",
            "description": "The oppcompanyname value"
          },
          "oppemailaddress": {
            "type": "string",
            "description": "The oppemailaddress value"
          },
          "oppcustomertitle": {
            "type": "string",
            "description": "The oppcustomertitle value"
          },
          "opptel": {
            "type": "string",
            "description": "The opptel value"
          },
          "oppaddr1": {
            "type": "string",
            "description": "The oppaddr1 value"
          },
          "oppaddr2": {
            "type": "string",
            "description": "The oppaddr2 value"
          },
          "oppaddr3": {
            "type": "string",
            "description": "The oppaddr3 value"
          },
          "oppaddr4": {
            "type": "string",
            "description": "The oppaddr4 value"
          },
          "opppostcode": {
            "type": "string",
            "description": "The opppostcode value"
          },
          "oppcountry": {
            "type": "string",
            "description": "The oppcountry value"
          },
          "oppregion": {
            "type": "string",
            "description": "The oppregion value"
          },
          "opptype": {
            "type": "string",
            "description": "The opptype value"
          },
          "oppvalue": {
            "type": "number",
            "format": "double",
            "description": "The oppvalue value"
          },
          "oppvalue_monthly": {
            "type": "number",
            "format": "double",
            "description": "Oppvalue Monthly"
          },
          "oppvalue_annual": {
            "type": "number",
            "format": "double",
            "description": "Oppvalue Annual"
          },
          "oppvalue_oneoff": {
            "type": "number",
            "format": "double",
            "description": "Oppvalue Oneoff"
          },
          "oppconversionprobability": {
            "type": "number",
            "format": "double",
            "description": "The oppconversionprobability value"
          },
          "oppvalueadjusted": {
            "type": "number",
            "format": "double",
            "description": "The oppvalueadjusted value"
          },
          "oppprofit": {
            "type": "number",
            "format": "double",
            "description": "The oppprofit value"
          },
          "oppcurrentsystem": {
            "type": "string",
            "description": "The oppcurrentsystem value"
          },
          "oppcompetitors": {
            "type": "string",
            "description": "The oppcompetitors value"
          },
          "opptrialdate": {
            "type": "string",
            "format": "date-time",
            "description": "The opptrialdate value"
          },
          "oppdemodate": {
            "type": "string",
            "format": "date-time",
            "description": "The oppdemodate value"
          },
          "oppdiscountdate": {
            "type": "string",
            "format": "date-time",
            "description": "The oppdiscountdate value"
          },
          "oppattemptsmade": {
            "type": "integer",
            "format": "int32",
            "description": "The oppattemptsmade value"
          },
          "oppconverteddate": {
            "type": "string",
            "format": "date-time",
            "description": "The oppconverteddate value"
          },
          "oppproductchosen": {
            "type": "string",
            "description": "The oppproductchosen value"
          },
          "oppreason": {
            "type": "string",
            "description": "The oppreason value"
          },
          "opphear": {
            "type": "string",
            "description": "The opphear value"
          },
          "opptimezonename": {
            "type": "string",
            "description": "The opptimezonename value"
          },
          "oppclosurecategory": {
            "type": "integer",
            "format": "int32",
            "description": "The oppclosurecategory value"
          },
          "cost": {
            "type": "number",
            "format": "double",
            "description": "The cost value"
          },
          "quantity": {
            "type": "integer",
            "format": "int32",
            "description": "The quantity value"
          },
          "projecttimebudget": {
            "type": "number",
            "format": "double",
            "description": "The projecttimebudget value"
          },
          "projectmoneybudget": {
            "type": "number",
            "format": "double",
            "description": "The projectmoneybudget value"
          },
          "projecttimeactual": {
            "type": "number",
            "format": "double",
            "description": "The projecttimeactual value"
          },
          "projectmoneyactual": {
            "type": "number",
            "format": "double",
            "description": "The projectmoneyactual value"
          },
          "lastnote": {
            "type": "string",
            "description": "The lastnote value"
          },
          "lastnote_date": {
            "type": "string",
            "format": "date-time",
            "description": "Lastnote Date"
          },
          "userdef1": {
            "type": "string",
            "description": "The userdef1 value"
          },
          "userdef2": {
            "type": "string",
            "description": "The userdef2 value"
          },
          "userdef3": {
            "type": "string",
            "description": "The userdef3 value"
          },
          "userdef4": {
            "type": "string",
            "description": "The userdef4 value"
          },
          "userdef5": {
            "type": "string",
            "description": "The userdef5 value"
          },
          "source": {
            "type": "integer",
            "format": "int32",
            "description": "The source value"
          },
          "release_important": {
            "type": "boolean",
            "description": "Release Important"
          },
          "releasenotegroup_name": {
            "type": "string",
            "description": "Releasenotegroup Name"
          },
          "releasenotegroup_id": {
            "type": "integer",
            "format": "int32",
            "description": "Releasenotegroup Id"
          },
          "third_party_id": {
            "type": "integer",
            "format": "int32",
            "description": "Third Party Id"
          },
          "third_party_id_string": {
            "type": "string",
            "description": "Third Party Id String"
          },
          "supplier_status": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Status"
          },
          "contract_refextra": {
            "type": "string",
            "description": "Contract Refextra"
          },
          "appointment_type": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Type"
          },
          "customfields": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "label": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "value": {},
                "value_is_password_id": {
                  "type": "boolean"
                },
                "display": {
                  "type": "string"
                },
                "characterlimit": {
                  "type": "integer"
                },
                "characterlimittype": {
                  "type": "integer"
                },
                "inputtype": {
                  "type": "integer"
                },
                "copytochild": {
                  "type": "boolean"
                },
                "copytoparent": {
                  "type": "boolean"
                },
                "searchable": {
                  "type": "boolean"
                },
                "ordervalues": {
                  "type": "boolean"
                },
                "ordervaluesby": {
                  "type": "integer"
                },
                "database_lookup_id": {
                  "type": "integer"
                },
                "database_lookup_auto": {
                  "type": "boolean"
                },
                "database_lookup_triggers": {
                  "type": "array"
                },
                "third_party_name": {
                  "type": "string"
                },
                "extratype": {
                  "type": "integer"
                },
                "copytochildonupdate": {
                  "type": "boolean"
                },
                "copytograndchildonupdate": {
                  "type": "boolean"
                },
                "copytoparentonupdate": {
                  "type": "boolean"
                },
                "hyperlink": {
                  "type": "string"
                },
                "usage": {
                  "type": "integer"
                },
                "linked_table_id": {
                  "type": "integer"
                },
                "showondetailsscreen": {
                  "type": "boolean"
                },
                "third_party_value": {
                  "type": "string"
                },
                "custom_extra_table_id": {
                  "type": "integer"
                },
                "copytorelated": {
                  "type": "boolean"
                },
                "only_validate_on_creation": {
                  "type": "boolean"
                },
                "calculation": {
                  "type": "string"
                },
                "rounding": {
                  "type": "integer"
                },
                "validation_reasons": {
                  "type": "array"
                },
                "int_value_is_display": {
                  "type": "boolean"
                },
                "regex": {
                  "type": "string"
                },
                "onlyshowforagents": {
                  "type": "boolean"
                },
                "is_horizontal": {
                  "type": "boolean"
                },
                "copied": {
                  "type": "boolean"
                },
                "isencrypted": {
                  "type": "boolean"
                },
                "max_selection": {
                  "type": "integer"
                },
                "guid": {
                  "type": "string"
                },
                "selection_field_id": {
                  "type": "integer"
                },
                "variable_format_1": {
                  "type": "string"
                },
                "variable_format_2": {
                  "type": "string"
                },
                "validation_data": {
                  "type": "array"
                },
                "database_lookup_input": {
                  "type": "integer"
                },
                "table_data_entry_type": {
                  "type": "integer"
                },
                "showintable": {
                  "type": "boolean"
                },
                "table_height": {
                  "type": "integer"
                },
                "dont_delete_rows": {
                  "type": "boolean"
                },
                "table_matching_field": {
                  "type": "integer"
                },
                "new_storage_method": {
                  "type": "boolean"
                },
                "where_sql": {
                  "type": "string"
                },
                "load_type": {
                  "type": "integer"
                },
                "add_rows": {
                  "type": "boolean"
                },
                "delete_these_rows": {
                  "type": "array"
                },
                "showinpool": {
                  "type": "boolean"
                },
                "allow_pool_override": {
                  "type": "boolean"
                },
                "details_column_group": {
                  "type": "integer"
                },
                "add_row_per_value": {
                  "type": "boolean"
                },
                "store_in_fielddata": {
                  "type": "boolean"
                },
                "first_value_default": {
                  "type": "boolean"
                },
                "copytoparentnewticket": {
                  "type": "boolean"
                }
              }
            },
            "description": "The customfields value"
          },
          "timeentries": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "actioncode": {
                  "type": "integer"
                },
                "time": {
                  "type": "number"
                },
                "actionbillingplanid": {
                  "type": "integer"
                },
                "value": {
                  "type": "number"
                },
                "overridden": {
                  "type": "boolean"
                },
                "actualtime": {
                  "type": "number"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The timeentries value"
          },
          "section_timezone": {
            "type": "string",
            "description": "Section Timezone"
          },
          "itilname": {
            "type": "string",
            "description": "The itilname value"
          },
          "related_service_descriptions": {
            "type": "string",
            "description": "Related Service Descriptions"
          },
          "related_businessapps_descriptions": {
            "type": "string",
            "description": "Related Businessapps Descriptions"
          },
          "related_service_category_names": {
            "type": "string",
            "description": "Related Service Category Names"
          },
          "projectinternaltask": {
            "type": "boolean",
            "description": "The projectinternaltask value"
          },
          "appointment_id": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Id"
          },
          "nextappointmentdate": {
            "type": "string",
            "format": "date-time",
            "description": "The nextappointmentdate value"
          },
          "firstname": {
            "type": "string",
            "description": "The firstname value"
          },
          "lastname": {
            "type": "string",
            "description": "The lastname value"
          },
          "connectedinstance_id": {
            "type": "integer",
            "format": "int32",
            "description": "Connectedinstance Id"
          },
          "web_url": {
            "type": "string",
            "description": "Web Url"
          },
          "api_url": {
            "type": "string",
            "description": "Api Url"
          },
          "action_number": {
            "type": "integer",
            "format": "int32",
            "description": "Action Number"
          },
          "action_ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Action Ticket Id"
          },
          "action_datetime": {
            "type": "string",
            "format": "date-time",
            "description": "Action Datetime"
          },
          "action_outcome": {
            "type": "string",
            "description": "Action Outcome"
          },
          "action_chargerate": {
            "type": "string",
            "description": "Action Chargerate"
          },
          "action_contract_ref": {
            "type": "string",
            "description": "Action Contract Ref"
          },
          "action_note": {
            "type": "string",
            "description": "Action Note"
          },
          "ticket_invoices_for_each_site": {
            "type": "boolean",
            "description": "Ticket Invoices For Each Site"
          },
          "salesorder_id": {
            "type": "integer",
            "format": "int32",
            "description": "Salesorder Id"
          },
          "orderhead_id": {
            "type": "integer",
            "format": "int32",
            "description": "Orderhead Id"
          },
          "budgettype": {
            "type": "string",
            "description": "The budgettype value"
          },
          "requesttype_name": {
            "type": "string",
            "description": "Requesttype Name"
          },
          "recalculate_billing": {
            "type": "boolean",
            "description": "Recalculate Billing"
          },
          "impactlevel": {
            "type": "integer",
            "format": "int32",
            "description": "The impactlevel value"
          },
          "supplier_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Id"
          },
          "pr_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pr Id"
          },
          "branch_id": {
            "type": "integer",
            "format": "int32",
            "description": "Branch Id"
          },
          "branch_name": {
            "type": "string",
            "description": "Branch Name"
          },
          "update_milestone_id": {
            "type": "integer",
            "format": "int32",
            "description": "Update Milestone Id"
          },
          "milestone_id": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Id"
          },
          "milestone_name": {
            "type": "string",
            "description": "Milestone Name"
          },
          "milestone_billing_type": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Billing Type"
          },
          "milestone_value": {
            "type": "number",
            "format": "double",
            "description": "Milestone Value"
          },
          "milestone_sequence": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Sequence"
          },
          "milestone_status": {
            "type": "integer",
            "format": "int32",
            "description": "Milestone Status"
          },
          "milestone_startdate": {
            "type": "string",
            "format": "date-time",
            "description": "Milestone Startdate"
          },
          "milestone_enddate": {
            "type": "string",
            "format": "date-time",
            "description": "Milestone Enddate"
          },
          "colour": {
            "type": "string",
            "description": "The colour value"
          },
          "reviewed": {
            "type": "boolean",
            "description": "The reviewed value"
          },
          "action_agent_name": {
            "type": "string",
            "description": "Action Agent Name"
          },
          "merged_into_id": {
            "type": "integer",
            "format": "int32",
            "description": "Merged Into Id"
          },
          "reassigncount": {
            "type": "integer",
            "format": "int32",
            "description": "The reassigncount value"
          },
          "parent_status": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Status"
          },
          "parent_agent": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Agent"
          },
          "child_status": {
            "type": "integer",
            "format": "int32",
            "description": "Child Status"
          },
          "date_fully_closed": {
            "type": "string",
            "format": "date-time",
            "description": "Date Fully Closed"
          },
          "lastaction_chargerate": {
            "type": "string",
            "description": "Lastaction Chargerate"
          },
          "hover_summary": {
            "type": "string",
            "description": "Hover Summary"
          },
          "slatimeelapsed": {
            "type": "number",
            "format": "double",
            "description": "The slatimeelapsed value"
          },
          "ai_summary": {
            "type": "string",
            "description": "Ai Summary"
          },
          "search_score": {
            "type": "number",
            "format": "double",
            "description": "Search Score"
          },
          "main_project_id": {
            "type": "integer",
            "format": "int32",
            "description": "Main Project Id"
          },
          "is_maintenance": {
            "type": "boolean",
            "description": "Is Maintenance"
          },
          "first_respond_by_date": {
            "type": "string",
            "format": "date-time",
            "description": "First Respond By Date"
          },
          "sla_first_response_state": {
            "type": "string",
            "description": "Sla First Response State"
          },
          "phonenumber": {
            "type": "string",
            "description": "The phonenumber value"
          },
          "details_html": {
            "type": "string",
            "description": "Details Html"
          },
          "takenby": {
            "type": "string",
            "description": "The takenby value"
          },
          "datecreated": {
            "type": "string",
            "format": "date-time",
            "description": "The datecreated value"
          },
          "createdfrom_id": {
            "type": "integer",
            "format": "int32",
            "description": "Createdfrom Id"
          },
          "createdfrom_summary": {
            "type": "string",
            "description": "Createdfrom Summary"
          },
          "clonedfrom_id": {
            "type": "integer",
            "format": "int32",
            "description": "Clonedfrom Id"
          },
          "clonedfrom_summary": {
            "type": "string",
            "description": "Clonedfrom Summary"
          },
          "closure_note": {
            "type": "string",
            "description": "Closure Note"
          },
          "closure_note_html": {
            "type": "string",
            "description": "Closure Note Html"
          },
          "closure_time": {
            "type": "number",
            "format": "double",
            "description": "Closure Time"
          },
          "top_level_id": {
            "type": "integer",
            "format": "int32",
            "description": "Top Level Id"
          },
          "customer_relationships": {
            "type": "string",
            "description": "Customer Relationships"
          },
          "asset_number": {
            "type": "integer",
            "format": "int32",
            "description": "Asset Number"
          },
          "asset_site": {
            "type": "integer",
            "format": "int32",
            "description": "Asset Site"
          },
          "slaexcuse": {
            "type": "string",
            "description": "The slaexcuse value"
          },
          "site_sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Site Sla Id"
          },
          "client_reference": {
            "type": "string",
            "description": "Client Reference"
          },
          "supplier_slaexcuse": {
            "type": "string",
            "description": "Supplier Slaexcuse"
          },
          "supplier_date": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Date"
          },
          "supplier_contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Contract Id"
          },
          "supplier_contract_ref": {
            "type": "string",
            "description": "Supplier Contract Ref"
          },
          "supplier_sla_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Sla Id"
          },
          "supplier_priority_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Priority Id"
          },
          "supplier_responsestate": {
            "type": "string",
            "description": "Supplier Responsestate"
          },
          "supplier_responsedate": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Responsedate"
          },
          "supplier_responsetime": {
            "type": "number",
            "format": "double",
            "description": "Supplier Responsetime"
          },
          "supplier_respondbydate": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Respondbydate"
          },
          "supplier_slastate": {
            "type": "string",
            "description": "Supplier Slastate"
          },
          "supplier_slatimeelapsed": {
            "type": "number",
            "format": "double",
            "description": "Supplier Slatimeelapsed"
          },
          "supplier_dateclosed": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Dateclosed"
          },
          "supplier_fixbydate": {
            "type": "string",
            "format": "date-time",
            "description": "Supplier Fixbydate"
          },
          "supplier_breachrespsent": {
            "type": "boolean",
            "description": "Supplier Breachrespsent"
          },
          "supplier_breachfixbysent": {
            "type": "boolean",
            "description": "Supplier Breachfixbysent"
          },
          "changestate": {
            "type": "string",
            "description": "The changestate value"
          },
          "approvedby": {
            "type": "integer",
            "format": "int32",
            "description": "The approvedby value"
          },
          "showforusers": {
            "type": "boolean",
            "description": "The showforusers value"
          },
          "messsent": {
            "type": "string",
            "description": "The messsent value"
          },
          "satisfactionlevel": {
            "type": "integer",
            "format": "int32",
            "description": "The satisfactionlevel value"
          },
          "satisfactioncomment": {
            "type": "string",
            "description": "The satisfactioncomment value"
          },
          "invoicenumber": {
            "type": "string",
            "description": "The invoicenumber value"
          },
          "invoicenote": {
            "type": "string",
            "description": "The invoicenote value"
          },
          "invoicedate": {
            "type": "string",
            "format": "date-time",
            "description": "The invoicedate value"
          },
          "invoicepaiddate": {
            "type": "string",
            "format": "date-time",
            "description": "The invoicepaiddate value"
          },
          "nonbillable_time": {
            "type": "number",
            "format": "double",
            "description": "Nonbillable Time"
          },
          "mileage": {
            "type": "number",
            "format": "double",
            "description": "The mileage value"
          },
          "planneddate": {
            "type": "string",
            "format": "date-time",
            "description": "The planneddate value"
          },
          "ccaddress": {
            "type": "string",
            "description": "The ccaddress value"
          },
          "agreedcleared": {
            "type": "boolean",
            "description": "The agreedcleared value"
          },
          "responsetime": {
            "type": "number",
            "format": "double",
            "description": "The responsetime value"
          },
          "first_responsetime": {
            "type": "number",
            "format": "double",
            "description": "First Responsetime"
          },
          "alsoinform": {
            "type": "string",
            "description": "The alsoinform value"
          },
          "justification": {
            "type": "string",
            "description": "The justification value"
          },
          "backoutplan": {
            "type": "string",
            "description": "The backoutplan value"
          },
          "communicationplan": {
            "type": "string",
            "description": "The communicationplan value"
          },
          "testplan": {
            "type": "string",
            "description": "The testplan value"
          },
          "riskdescription": {
            "type": "string",
            "description": "The riskdescription value"
          },
          "impactdescription": {
            "type": "string",
            "description": "The impactdescription value"
          },
          "service_id": {
            "type": "integer",
            "format": "int32",
            "description": "Service Id"
          },
          "isparentservice": {
            "type": "boolean",
            "description": "The isparentservice value"
          },
          "surveysent": {
            "type": "boolean",
            "description": "The surveysent value"
          },
          "planneddateend": {
            "type": "string",
            "format": "date-time",
            "description": "The planneddateend value"
          },
          "currentfaactionnumber": {
            "type": "integer",
            "format": "int32",
            "description": "The currentfaactionnumber value"
          },
          "approval_process_step": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Process Step"
          },
          "approval_process_step_name": {
            "type": "string",
            "description": "Approval Process Step Name"
          },
          "approval_cab_name": {
            "type": "string",
            "description": "Approval Cab Name"
          },
          "approval_process_id": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Process Id"
          },
          "faultcodeopen": {
            "type": "integer",
            "format": "int32",
            "description": "The faultcodeopen value"
          },
          "faultcode": {
            "type": "integer",
            "format": "int32",
            "description": "The faultcode value"
          },
          "laststatus3rdparty": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatus3rdparty value"
          },
          "inform3rdpartysystem": {
            "type": "boolean",
            "description": "The inform3rdpartysystem value"
          },
          "deliverycontact": {
            "type": "string",
            "description": "The deliverycontact value"
          },
          "delivery_address": {
            "type": "object",
            "description": "Delivery Address"
          },
          "surveyneeded": {
            "type": "boolean",
            "description": "The surveyneeded value"
          },
          "knownerror": {
            "type": "boolean",
            "description": "The knownerror value"
          },
          "development": {
            "type": "boolean",
            "description": "The development value"
          },
          "causedby": {
            "type": "integer",
            "format": "int32",
            "description": "The causedby value"
          },
          "messsentlast": {
            "type": "string",
            "description": "The messsentlast value"
          },
          "unapprovedchangestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The unapprovedchangestatus value"
          },
          "changeseq": {
            "type": "integer",
            "format": "int32",
            "description": "The changeseq value"
          },
          "lastrecurringemailsentdate": {
            "type": "string",
            "format": "date-time",
            "description": "The lastrecurringemailsentdate value"
          },
          "template_id": {
            "type": "integer",
            "format": "int32",
            "description": "Template Id"
          },
          "_original_templateparentid": {
            "type": "integer",
            "format": "int32",
            "description": "Original Templateparentid"
          },
          "_automation_entity_type": {
            "type": "integer",
            "format": "int32",
            "description": "Automation Entity Type"
          },
          "template_name": {
            "type": "string",
            "description": "Template Name"
          },
          "child_template_id": {
            "type": "integer",
            "format": "int32",
            "description": "Child Template Id"
          },
          "slaholdreminderdatelastemailed": {
            "type": "string",
            "format": "date-time",
            "description": "The slaholdreminderdatelastemailed value"
          },
          "closurereminderdatelastemailed": {
            "type": "string",
            "format": "date-time",
            "description": "The closurereminderdatelastemailed value"
          },
          "assetstring": {
            "type": "string",
            "description": "The assetstring value"
          },
          "mailboxid": {
            "type": "integer",
            "format": "int32",
            "description": "The mailboxid value"
          },
          "alerttype": {
            "type": "string",
            "description": "The alerttype value"
          },
          "actisbillabledefault": {
            "type": "boolean",
            "description": "The actisbillabledefault value"
          },
          "emaildisplayname": {
            "type": "string",
            "description": "The emaildisplayname value"
          },
          "emailpriority": {
            "type": "integer",
            "format": "int32",
            "description": "The emailpriority value"
          },
          "chargerate": {
            "type": "integer",
            "format": "int32",
            "description": "The chargerate value"
          },
          "timezonename": {
            "type": "string",
            "description": "The timezonename value"
          },
          "forwardinboundupdates": {
            "type": "boolean",
            "description": "The forwardinboundupdates value"
          },
          "loggedoutofhdworkinghours": {
            "type": "boolean",
            "description": "The loggedoutofhdworkinghours value"
          },
          "acctmaninformedsurvey": {
            "type": "boolean",
            "description": "The acctmaninformedsurvey value"
          },
          "laststatuschangeinformed": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatuschangeinformed value"
          },
          "gfialerttype": {
            "type": "string",
            "description": "The gfialerttype value"
          },
          "quotedescription": {
            "type": "string",
            "description": "The quotedescription value"
          },
          "quotelabouramount": {
            "type": "number",
            "format": "double",
            "description": "The quotelabouramount value"
          },
          "quotepriority": {
            "type": "integer",
            "format": "int32",
            "description": "The quotepriority value"
          },
          "budgetcode": {
            "type": "integer",
            "format": "int32",
            "description": "The budgetcode value"
          },
          "actualcost": {
            "type": "number",
            "format": "double",
            "description": "The actualcost value"
          },
          "invoicestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The invoicestatus value"
          },
          "invoicedescription": {
            "type": "string",
            "description": "The invoicedescription value"
          },
          "invoicelabouramount": {
            "type": "number",
            "format": "double",
            "description": "The invoicelabouramount value"
          },
          "invoicematerialsamount": {
            "type": "number",
            "format": "double",
            "description": "The invoicematerialsamount value"
          },
          "firsttimefix": {
            "type": "integer",
            "format": "int32",
            "description": "The firsttimefix value"
          },
          "quotematerialsamount": {
            "type": "number",
            "format": "double",
            "description": "The quotematerialsamount value"
          },
          "ukasaccredited": {
            "type": "boolean",
            "description": "The ukasaccredited value"
          },
          "labno": {
            "type": "string",
            "description": "The labno value"
          },
          "twitterscreenname": {
            "type": "string",
            "description": "The twitterscreenname value"
          },
          "twitterid": {
            "type": "integer",
            "format": "int64",
            "description": "The twitterid value"
          },
          "facebook_id": {
            "type": "string",
            "description": "Facebook Id"
          },
          "fixbydateadjusted": {
            "type": "boolean",
            "description": "The fixbydateadjusted value"
          },
          "loggedonbehalfby": {
            "type": "string",
            "description": "The loggedonbehalfby value"
          },
          "alternativecontactno": {
            "type": "string",
            "description": "The alternativecontactno value"
          },
          "operationalserviceid": {
            "type": "integer",
            "format": "int32",
            "description": "The operationalserviceid value"
          },
          "requestdetailsprinted": {
            "type": "boolean",
            "description": "The requestdetailsprinted value"
          },
          "serviceformprinted": {
            "type": "boolean",
            "description": "The serviceformprinted value"
          },
          "auditstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The auditstatus value"
          },
          "auditunum": {
            "type": "integer",
            "format": "int32",
            "description": "The auditunum value"
          },
          "auditdate": {
            "type": "string",
            "format": "date-time",
            "description": "The auditdate value"
          },
          "auditnote": {
            "type": "string",
            "description": "The auditnote value"
          },
          "auditfaileddate": {
            "type": "string",
            "format": "date-time",
            "description": "The auditfaileddate value"
          },
          "auditfailednote": {
            "type": "string",
            "description": "The auditfailednote value"
          },
          "userrequestedapprover": {
            "type": "integer",
            "format": "int32",
            "description": "The userrequestedapprover value"
          },
          "oppdontaddtomailinglist": {
            "type": "boolean",
            "description": "The oppdontaddtomailinglist value"
          },
          "sendprintrequest": {
            "type": "integer",
            "format": "int32",
            "description": "The sendprintrequest value"
          },
          "pagerdutyid": {
            "type": "string",
            "description": "The pagerdutyid value"
          },
          "pagerdutyincidentidstring": {
            "type": "string",
            "description": "The pagerdutyincidentidstring value"
          },
          "pagerdutystatus": {
            "type": "integer",
            "format": "int32",
            "description": "The pagerdutystatus value"
          },
          "pagerdutyurl": {
            "type": "string",
            "description": "The pagerdutyurl value"
          },
          "pagerdutyincidentid": {
            "type": "string",
            "description": "The pagerdutyincidentid value"
          },
          "opportunity_third_party_url": {
            "type": "string",
            "description": "Opportunity Third Party Url"
          },
          "pr_link": {
            "type": "string",
            "description": "Pr Link"
          },
          "github_repository": {
            "type": "string",
            "description": "Github Repository"
          },
          "component_id": {
            "type": "integer",
            "format": "int32",
            "description": "Component Id"
          },
          "component_name": {
            "type": "string",
            "description": "Component Name"
          },
          "version_id": {
            "type": "integer",
            "format": "int32",
            "description": "Version Id"
          },
          "version_name": {
            "type": "string",
            "description": "Version Name"
          },
          "mailentryid": {
            "type": "string",
            "description": "The mailentryid value"
          },
          "contract_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contract Id"
          },
          "contract_ref": {
            "type": "string",
            "description": "Contract Ref"
          },
          "billing_address": {
            "type": "object",
            "description": "Billing Address"
          },
          "workflow_stepstarted": {
            "type": "string",
            "format": "date-time",
            "description": "Workflow Stepstarted"
          },
          "lessonslearned": {
            "type": "string",
            "description": "The lessonslearned value"
          },
          "laststatuschangeinformedmanager": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatuschangeinformedmanager value"
          },
          "lastbugzillasync": {
            "type": "string",
            "format": "date-time",
            "description": "The lastbugzillasync value"
          },
          "sapid": {
            "type": "string",
            "description": "The sapid value"
          },
          "sapattachmentsuuid": {
            "type": "string",
            "description": "The sapattachmentsuuid value"
          },
          "currency": {
            "type": "integer",
            "format": "int32",
            "description": "The currency value"
          },
          "projectconsignmentheaderid": {
            "type": "integer",
            "format": "int32",
            "description": "The projectconsignmentheaderid value"
          },
          "projectconsignmentdetailid": {
            "type": "integer",
            "format": "int32",
            "description": "The projectconsignmentdetailid value"
          },
          "servicefailurestid": {
            "type": "integer",
            "format": "int32",
            "description": "The servicefailurestid value"
          },
          "hdid": {
            "type": "integer",
            "format": "int32",
            "description": "The hdid value"
          },
          "deleted": {
            "type": "boolean",
            "description": "The deleted value"
          },
          "matched_rule_id": {
            "type": "integer",
            "format": "int32",
            "description": "Matched Rule Id"
          },
          "matched_rule_name": {
            "type": "string",
            "description": "Matched Rule Name"
          },
          "matched_rule_dont_show_notification": {
            "type": "boolean",
            "description": "Matched Rule Dont Show Notification"
          },
          "ignore_kb_match": {
            "type": "boolean",
            "description": "Ignore Kb Match"
          },
          "deadlinenotificationhours": {
            "type": "number",
            "format": "double",
            "description": "The deadlinenotificationhours value"
          },
          "asset_type": {
            "type": "integer",
            "format": "int32",
            "description": "Asset Type"
          },
          "showonroadmap": {
            "type": "boolean",
            "description": "The showonroadmap value"
          },
          "roadmapnote": {
            "type": "string",
            "description": "The roadmapnote value"
          },
          "phonenumberfrom": {
            "type": "string",
            "description": "The phonenumberfrom value"
          },
          "addressfrom": {
            "type": "string",
            "description": "The addressfrom value"
          },
          "changeinformation_html": {
            "type": "string",
            "description": "Changeinformation Html"
          },
          "team_department_id": {
            "type": "integer",
            "format": "int32",
            "description": "Team Department Id"
          },
          "sendack": {
            "type": "boolean",
            "description": "The sendack value"
          },
          "newaction_emailfrom": {
            "type": "integer",
            "format": "int32",
            "description": "Newaction Emailfrom"
          },
          "newaction_emailfrom_address_override": {
            "type": "string",
            "description": "Newaction Emailfrom Address Override"
          },
          "_canupdate": {
            "type": "boolean",
            "description": "The canupdate value"
          },
          "_mustupdateticketuser": {
            "type": "boolean",
            "description": "The mustupdateticketuser value"
          },
          "_spam": {
            "type": "boolean",
            "description": "The spam value"
          },
          "_spamblock": {
            "type": "boolean",
            "description": "The spamblock value"
          },
          "users_name": {
            "type": "string",
            "description": "Users Name"
          },
          "sibling_count_open": {
            "type": "integer",
            "format": "int32",
            "description": "Sibling Count Open"
          },
          "parent_summary": {
            "type": "string",
            "description": "Parent Summary"
          },
          "parent_status_name": {
            "type": "string",
            "description": "Parent Status Name"
          },
          "new_approvalprocess": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess"
          },
          "new_approvalprocess_agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Agent Id"
          },
          "new_approvalprocess_user_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess User Id"
          },
          "new_approvalprocess_email": {
            "type": "string",
            "description": "New Approvalprocess Email"
          },
          "new_approvalprocess_cab_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Cab Id"
          },
          "approvers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "purchase_order_id": {
                  "type": "integer"
                },
                "purchase_order_ref": {
                  "type": "string"
                },
                "quote_id": {
                  "type": "integer"
                },
                "quote_ref": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "invoice_id": {
                  "type": "integer"
                },
                "invoice_ref": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "emailstatus": {
                  "type": "integer"
                },
                "result": {
                  "type": "integer"
                },
                "emailaddress": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "adhoc": {
                  "type": "boolean"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "ticket_user_id": {
                  "type": "integer"
                },
                "ticket_user_name": {
                  "type": "string"
                },
                "cab_id": {
                  "type": "integer"
                },
                "templateid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "image": {
                  "type": "string"
                },
                "initials": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "requestor_agent_id": {
                  "type": "integer"
                },
                "requestor_user_id": {
                  "type": "integer"
                },
                "datetime": {
                  "type": "string"
                },
                "approval_process_id": {
                  "type": "integer"
                },
                "approval_process_name": {
                  "type": "string"
                },
                "approval_process_guid": {
                  "type": "string"
                },
                "approver_note": {
                  "type": "string"
                },
                "requestor_name": {
                  "type": "string"
                },
                "requestor_imgpath": {
                  "type": "string"
                },
                "requestor_colour": {
                  "type": "string"
                },
                "requestor_initials": {
                  "type": "string"
                },
                "requestor_onlinestatus": {
                  "type": "integer"
                },
                "requestor_lastonline": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "_includeticketinresponse": {
                  "type": "boolean"
                },
                "attachment_list": {
                  "type": "object"
                },
                "customfields": {
                  "type": "array"
                },
                "agent_name": {
                  "type": "string"
                },
                "agent_initials": {
                  "type": "string"
                },
                "agent_requestor_colour": {
                  "type": "string"
                },
                "agent_requestor_imgpath": {
                  "type": "string"
                },
                "delegated_by_uid": {
                  "type": "integer"
                },
                "votes_required_to_accept": {
                  "type": "integer"
                },
                "votes_required_to_reject": {
                  "type": "integer"
                },
                "is_mandatory": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "faresultchanged": {
                  "type": "integer"
                },
                "token": {
                  "type": "string"
                },
                "uniqueid": {
                  "type": "integer"
                },
                "signature": {
                  "type": "string"
                },
                "newsignatureadded": {
                  "type": "boolean"
                },
                "lastreminderdatetime": {
                  "type": "string"
                },
                "startdate": {
                  "type": "string"
                },
                "targetdate": {
                  "type": "string"
                },
                "starttime": {
                  "type": "string"
                },
                "targettime": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "allow_approver_attachments": {
                  "type": "boolean"
                },
                "holiday_id": {
                  "type": "integer"
                },
                "holiday_ref": {
                  "type": "string"
                },
                "holiday_start": {
                  "type": "string"
                },
                "holiday_end": {
                  "type": "string"
                },
                "holiday_allday": {
                  "type": "boolean"
                },
                "attachments": {
                  "type": "array"
                },
                "admin_overridden": {
                  "type": "boolean"
                },
                "admin_override_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "total_count": {
                  "type": "integer"
                },
                "send_webhook": {
                  "type": "boolean"
                },
                "dateapproved": {
                  "type": "string"
                },
                "step_id": {
                  "type": "integer"
                },
                "step_name": {
                  "type": "string"
                },
                "approval_inprogress": {
                  "type": "boolean"
                },
                "role_name": {
                  "type": "string"
                },
                "_isportalagentnote": {
                  "type": "boolean"
                },
                "delegated_by_username": {
                  "type": "string"
                },
                "_delegate_to_agent_id": {
                  "type": "integer"
                },
                "kb_article_description": {
                  "type": "string"
                },
                "kb_article_notes": {
                  "type": "string"
                },
                "kb_article_resolution": {
                  "type": "string"
                },
                "kb_article_type": {
                  "type": "integer"
                },
                "kb_pdf_template": {
                  "type": "integer"
                },
                "kb_next_review_date": {
                  "type": "string"
                },
                "kb_tags": {
                  "type": "array"
                },
                "kb_new_template_when_linked": {
                  "type": "integer"
                },
                "ticket_status": {
                  "type": "integer"
                },
                "ticket_statusobj": {
                  "type": "object"
                },
                "delegated_by_email": {
                  "type": "string"
                }
              }
            },
            "description": "The approvers value"
          },
          "new_approvers": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "purchase_order_id": {
                  "type": "integer"
                },
                "purchase_order_ref": {
                  "type": "string"
                },
                "quote_id": {
                  "type": "integer"
                },
                "quote_ref": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "invoice_id": {
                  "type": "integer"
                },
                "invoice_ref": {
                  "type": "string"
                },
                "seq": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "emailstatus": {
                  "type": "integer"
                },
                "result": {
                  "type": "integer"
                },
                "emailaddress": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "adhoc": {
                  "type": "boolean"
                },
                "agent_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "ticket_user_id": {
                  "type": "integer"
                },
                "ticket_user_name": {
                  "type": "string"
                },
                "cab_id": {
                  "type": "integer"
                },
                "templateid": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "image": {
                  "type": "string"
                },
                "initials": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "requestor_agent_id": {
                  "type": "integer"
                },
                "requestor_user_id": {
                  "type": "integer"
                },
                "datetime": {
                  "type": "string"
                },
                "approval_process_id": {
                  "type": "integer"
                },
                "approval_process_name": {
                  "type": "string"
                },
                "approval_process_guid": {
                  "type": "string"
                },
                "approver_note": {
                  "type": "string"
                },
                "requestor_name": {
                  "type": "string"
                },
                "requestor_imgpath": {
                  "type": "string"
                },
                "requestor_colour": {
                  "type": "string"
                },
                "requestor_initials": {
                  "type": "string"
                },
                "requestor_onlinestatus": {
                  "type": "integer"
                },
                "requestor_lastonline": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "_includeticketinresponse": {
                  "type": "boolean"
                },
                "attachment_list": {
                  "type": "object"
                },
                "customfields": {
                  "type": "array"
                },
                "agent_name": {
                  "type": "string"
                },
                "agent_initials": {
                  "type": "string"
                },
                "agent_requestor_colour": {
                  "type": "string"
                },
                "agent_requestor_imgpath": {
                  "type": "string"
                },
                "delegated_by_uid": {
                  "type": "integer"
                },
                "votes_required_to_accept": {
                  "type": "integer"
                },
                "votes_required_to_reject": {
                  "type": "integer"
                },
                "is_mandatory": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "faresultchanged": {
                  "type": "integer"
                },
                "token": {
                  "type": "string"
                },
                "uniqueid": {
                  "type": "integer"
                },
                "signature": {
                  "type": "string"
                },
                "newsignatureadded": {
                  "type": "boolean"
                },
                "lastreminderdatetime": {
                  "type": "string"
                },
                "startdate": {
                  "type": "string"
                },
                "targetdate": {
                  "type": "string"
                },
                "starttime": {
                  "type": "string"
                },
                "targettime": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "allow_approver_attachments": {
                  "type": "boolean"
                },
                "holiday_id": {
                  "type": "integer"
                },
                "holiday_ref": {
                  "type": "string"
                },
                "holiday_start": {
                  "type": "string"
                },
                "holiday_end": {
                  "type": "string"
                },
                "holiday_allday": {
                  "type": "boolean"
                },
                "attachments": {
                  "type": "array"
                },
                "admin_overridden": {
                  "type": "boolean"
                },
                "admin_override_id": {
                  "type": "integer"
                },
                "role_id": {
                  "type": "integer"
                },
                "total_count": {
                  "type": "integer"
                },
                "send_webhook": {
                  "type": "boolean"
                },
                "dateapproved": {
                  "type": "string"
                },
                "step_id": {
                  "type": "integer"
                },
                "step_name": {
                  "type": "string"
                },
                "approval_inprogress": {
                  "type": "boolean"
                },
                "role_name": {
                  "type": "string"
                },
                "_isportalagentnote": {
                  "type": "boolean"
                },
                "delegated_by_username": {
                  "type": "string"
                },
                "_delegate_to_agent_id": {
                  "type": "integer"
                },
                "kb_article_description": {
                  "type": "string"
                },
                "kb_article_notes": {
                  "type": "string"
                },
                "kb_article_resolution": {
                  "type": "string"
                },
                "kb_article_type": {
                  "type": "integer"
                },
                "kb_pdf_template": {
                  "type": "integer"
                },
                "kb_next_review_date": {
                  "type": "string"
                },
                "kb_tags": {
                  "type": "array"
                },
                "kb_new_template_when_linked": {
                  "type": "integer"
                },
                "ticket_status": {
                  "type": "integer"
                },
                "ticket_statusobj": {
                  "type": "object"
                },
                "delegated_by_email": {
                  "type": "string"
                }
              }
            },
            "description": "New Approvers"
          },
          "appointment_count": {
            "type": "integer",
            "format": "int32",
            "description": "Appointment Count"
          },
          "open_chat_count": {
            "type": "integer",
            "format": "int32",
            "description": "Open Chat Count"
          },
          "task_count": {
            "type": "integer",
            "format": "int32",
            "description": "Task Count"
          },
          "create_article": {
            "type": "boolean",
            "description": "Create Article"
          },
          "qualifications": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "guid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "weight": {
                  "type": "integer"
                },
                "mustmatch": {
                  "type": "boolean"
                },
                "unassigned_if_lb_no_match": {
                  "type": "boolean"
                },
                "load_balance_if_matched": {
                  "type": "boolean"
                },
                "load_balance_if_unmatched": {
                  "type": "boolean"
                },
                "criteria": {
                  "type": "array"
                },
                "agents": {
                  "type": "array"
                },
                "agent_matched": {
                  "type": "boolean"
                },
                "_domatch": {
                  "type": "boolean"
                },
                "access_control": {
                  "type": "array"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The qualifications value"
          },
          "target_adjust": {
            "type": "integer",
            "format": "int32",
            "description": "Target Adjust"
          },
          "start_adjust": {
            "type": "integer",
            "format": "int32",
            "description": "Start Adjust"
          },
          "dont_do_rules": {
            "type": "boolean",
            "description": "Dont Do Rules"
          },
          "dont_do_databaselookups": {
            "type": "boolean",
            "description": "Dont Do Databaselookups"
          },
          "apply_rules": {
            "type": "boolean",
            "description": "Apply Rules"
          },
          "apply_this_rule": {
            "type": "integer",
            "format": "int32",
            "description": "Apply This Rule"
          },
          "_forcereassign": {
            "type": "boolean",
            "description": "The forcereassign value"
          },
          "_appointment01_ok": {
            "type": "boolean",
            "description": "Appointment01 Ok"
          },
          "_agent01_ok": {
            "type": "boolean",
            "description": "Agent01 Ok"
          },
          "_agent02_ok": {
            "type": "boolean",
            "description": "Agent02 Ok"
          },
          "_asset01_ok": {
            "type": "boolean",
            "description": "Asset01 Ok"
          },
          "return_this": {
            "type": "boolean",
            "description": "Return This"
          },
          "_validate_form": {
            "type": "boolean",
            "description": "Validate Form"
          },
          "_validate_updates": {
            "type": "boolean",
            "description": "Validate Updates"
          },
          "attachments": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "third_party_id": {
                  "type": "string"
                },
                "link": {
                  "type": "string"
                },
                "content_type": {
                  "type": "string"
                },
                "last_updated": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "filename": {
                  "type": "string"
                },
                "datecreated": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "filesize": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "unique_id": {
                  "type": "integer"
                },
                "desc": {
                  "type": "string"
                },
                "isimage": {
                  "type": "boolean"
                },
                "data": {
                  "type": "string"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "action_id": {
                  "type": "integer"
                },
                "outcome_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "attachmentaction_id": {
                  "type": "integer"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "guid": {
                  "type": "string"
                },
                "image_upload_id": {
                  "type": "integer"
                },
                "image_upload_key": {
                  "type": "string"
                },
                "file": {
                  "type": "string"
                },
                "_enduserportalpdfprint": {
                  "type": "boolean"
                },
                "anon_outcomeid": {
                  "type": "integer"
                },
                "has_scanned": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "_is_new_version": {
                  "type": "boolean"
                },
                "parent_name": {
                  "type": "string"
                },
                "parent_desc": {
                  "type": "string"
                },
                "version_count": {
                  "type": "integer"
                },
                "_alreadyuploaded": {
                  "type": "boolean"
                },
                "copy_from_id": {
                  "type": "integer"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "external_links": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "_start_transcription": {
                  "type": "boolean"
                },
                "_transcription_started": {
                  "type": "boolean"
                },
                "_transcription_is_new_action": {
                  "type": "boolean"
                },
                "showforusers": {
                  "type": "boolean"
                },
                "showonchild": {
                  "type": "boolean"
                },
                "showonrelated": {
                  "type": "boolean"
                },
                "data_base64": {
                  "type": "string"
                },
                "download_url": {
                  "type": "string"
                },
                "third_party_token": {
                  "type": "string"
                },
                "already_posted": {
                  "type": "boolean"
                },
                "faultid": {
                  "type": "integer"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "s3url": {
                  "type": "string"
                },
                "att_link": {
                  "type": "string"
                },
                "child_count": {
                  "type": "integer"
                },
                "parent_id": {
                  "type": "integer"
                },
                "linked_version_id": {
                  "type": "integer"
                },
                "allow_anon_upload": {
                  "type": "boolean"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "validate_guid": {
                  "type": "string"
                },
                "import_parentid": {
                  "type": "string"
                },
                "folder_hierarchy": {
                  "type": "string"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "is_s3": {
                  "type": "boolean"
                }
              }
            },
            "description": "The attachments value"
          },
          "documents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "third_party_id": {
                  "type": "string"
                },
                "link": {
                  "type": "string"
                },
                "content_type": {
                  "type": "string"
                },
                "last_updated": {
                  "type": "string"
                },
                "id": {
                  "type": "integer"
                },
                "filename": {
                  "type": "string"
                },
                "datecreated": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "filesize": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                },
                "unique_id": {
                  "type": "integer"
                },
                "desc": {
                  "type": "string"
                },
                "isimage": {
                  "type": "boolean"
                },
                "data": {
                  "type": "string"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "action_id": {
                  "type": "integer"
                },
                "outcome_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "attachmentaction_id": {
                  "type": "integer"
                },
                "_canupdate": {
                  "type": "boolean"
                },
                "guid": {
                  "type": "string"
                },
                "image_upload_id": {
                  "type": "integer"
                },
                "image_upload_key": {
                  "type": "string"
                },
                "file": {
                  "type": "string"
                },
                "_enduserportalpdfprint": {
                  "type": "boolean"
                },
                "anon_outcomeid": {
                  "type": "integer"
                },
                "has_scanned": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "_is_new_version": {
                  "type": "boolean"
                },
                "parent_name": {
                  "type": "string"
                },
                "parent_desc": {
                  "type": "string"
                },
                "version_count": {
                  "type": "integer"
                },
                "_alreadyuploaded": {
                  "type": "boolean"
                },
                "copy_from_id": {
                  "type": "integer"
                },
                "new_external_link": {
                  "type": "object"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_additional_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "external_links": {
                  "type": "array"
                },
                "access_control": {
                  "type": "array"
                },
                "_start_transcription": {
                  "type": "boolean"
                },
                "_transcription_started": {
                  "type": "boolean"
                },
                "_transcription_is_new_action": {
                  "type": "boolean"
                },
                "showforusers": {
                  "type": "boolean"
                },
                "showonchild": {
                  "type": "boolean"
                },
                "showonrelated": {
                  "type": "boolean"
                },
                "data_base64": {
                  "type": "string"
                },
                "download_url": {
                  "type": "string"
                },
                "third_party_token": {
                  "type": "string"
                },
                "already_posted": {
                  "type": "boolean"
                },
                "faultid": {
                  "type": "integer"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "s3url": {
                  "type": "string"
                },
                "att_link": {
                  "type": "string"
                },
                "child_count": {
                  "type": "integer"
                },
                "parent_id": {
                  "type": "integer"
                },
                "linked_version_id": {
                  "type": "integer"
                },
                "allow_anon_upload": {
                  "type": "boolean"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_guid": {
                  "type": "string"
                },
                "validate_guid": {
                  "type": "string"
                },
                "import_parentid": {
                  "type": "string"
                },
                "folder_hierarchy": {
                  "type": "string"
                },
                "access_control_level": {
                  "type": "integer"
                },
                "is_s3": {
                  "type": "boolean"
                }
              }
            },
            "description": "The documents value"
          },
          "popup_notes": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "integer"
                },
                "site_id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "date_created": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "dismissable": {
                  "type": "boolean"
                },
                "read_status": {
                  "type": "integer"
                },
                "displaymodal": {
                  "type": "boolean"
                },
                "displayhtml": {
                  "type": "boolean"
                },
                "limitdaterange": {
                  "type": "boolean"
                },
                "startdate": {
                  "type": "string"
                },
                "enddate": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Popup Notes"
          },
          "current_action_type": {
            "type": "string",
            "description": "Current Action Type"
          },
          "current_action_name": {
            "type": "string",
            "description": "Current Action Name"
          },
          "_ispreview": {
            "type": "boolean",
            "description": "The ispreview value"
          },
          "assets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "changeguid": {
                  "type": "string"
                },
                "intent": {
                  "type": "string"
                },
                "inventory_number": {
                  "type": "string"
                },
                "key_field": {
                  "type": "string"
                },
                "key_field2": {
                  "type": "string"
                },
                "key_field3": {
                  "type": "string"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "business_owner_id": {
                  "type": "integer"
                },
                "business_owner_name": {
                  "type": "string"
                },
                "business_owner_site": {
                  "type": "string"
                },
                "business_owner_client": {
                  "type": "string"
                },
                "business_owner_cab_id": {
                  "type": "integer"
                },
                "business_owner_cab_name": {
                  "type": "string"
                },
                "username": {
                  "type": "string"
                },
                "technical_owner_id": {
                  "type": "integer"
                },
                "technical_owner_name": {
                  "type": "string"
                },
                "technical_owner_cab_id": {
                  "type": "integer"
                },
                "technical_owner_cab_name": {
                  "type": "string"
                },
                "intune_default_site": {
                  "type": "integer"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "icon": {
                  "type": "string"
                },
                "warranty_end": {
                  "type": "string"
                },
                "inactive": {
                  "type": "boolean"
                },
                "is_primary_asset": {
                  "type": "boolean"
                },
                "parent_id": {
                  "type": "integer"
                },
                "lansweeper_parent_id": {
                  "type": "string"
                },
                "child_id": {
                  "type": "integer"
                },
                "sibling_id": {
                  "type": "boolean"
                },
                "contract_value": {
                  "type": "number"
                },
                "contract_ref": {
                  "type": "string"
                },
                "contract_id": {
                  "type": "integer"
                },
                "supplier_id": {
                  "type": "integer"
                },
                "supplier_name": {
                  "type": "string"
                },
                "manufacturer_id": {
                  "type": "integer"
                },
                "manufacturer_name": {
                  "type": "string"
                },
                "supplier_contract_id": {
                  "type": "integer"
                },
                "supplier_contract_ref": {
                  "type": "string"
                },
                "supplier_sla_id": {
                  "type": "integer"
                },
                "supplier_priority_id": {
                  "type": "integer"
                },
                "fields": {
                  "type": "array"
                },
                "customfields": {
                  "type": "array"
                },
                "relationship_id": {
                  "type": "integer"
                },
                "default_contract_value": {
                  "type": "number"
                },
                "itemstock_id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "stock_date": {
                  "type": "string"
                },
                "non_consignable": {
                  "type": "boolean"
                },
                "reserved_salesorder_id": {
                  "type": "integer"
                },
                "reserved_salesorder_line_id": {
                  "type": "integer"
                },
                "matching_field": {
                  "type": "string"
                },
                "is_auto_picking_asset_tag": {
                  "type": "boolean"
                },
                "device42_id": {
                  "type": "integer"
                },
                "device42_url": {
                  "type": "string"
                },
                "related_services": {
                  "type": "string"
                },
                "technical_owner": {
                  "type": "string"
                },
                "business_owner": {
                  "type": "string"
                },
                "primary_asset_chart_json": {
                  "type": "string"
                },
                "criticality": {
                  "type": "integer"
                },
                "service_id": {
                  "type": "integer"
                },
                "key": {
                  "type": "integer"
                },
                "table": {
                  "type": "integer"
                },
                "use": {
                  "type": "string"
                },
                "device_number": {
                  "type": "integer"
                },
                "assettype_guid": {
                  "type": "string"
                },
                "owning_portfolio_name": {
                  "type": "string"
                },
                "owning_service_name": {
                  "type": "string"
                },
                "owning_businessapp_name": {
                  "type": "string"
                },
                "owning_ci_name": {
                  "type": "string"
                },
                "warranty_start": {
                  "type": "string"
                },
                "labour_warranty_start": {
                  "type": "string"
                },
                "labour_warranty_end": {
                  "type": "string"
                },
                "parent_guid": {
                  "type": "string"
                },
                "child_guid": {
                  "type": "string"
                },
                "status_id": {
                  "type": "integer"
                },
                "status_name": {
                  "type": "string"
                },
                "third_party_id": {
                  "type": "integer"
                },
                "sla_name": {
                  "type": "string"
                },
                "priority_name": {
                  "type": "string"
                },
                "latest_contract_ref": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "ncentral_url": {
                  "type": "string"
                },
                "ncentral_remote_url": {
                  "type": "string"
                },
                "contract_end_date": {
                  "type": "string"
                },
                "atera_id": {
                  "type": "string"
                },
                "automate_id": {
                  "type": "integer"
                },
                "automate_url": {
                  "type": "string"
                },
                "connectwise_control_url": {
                  "type": "string"
                },
                "ninjarmm_id": {
                  "type": "integer"
                },
                "ninja_url": {
                  "type": "string"
                },
                "ninja_remote_url": {
                  "type": "string"
                },
                "syncro_url": {
                  "type": "string"
                },
                "syncroid": {
                  "type": "integer"
                },
                "itglue_url": {
                  "type": "string"
                },
                "defaultsequence": {
                  "type": "integer"
                },
                "service_ids": {
                  "type": "string"
                },
                "bulkcreated": {
                  "type": "boolean"
                },
                "bulkbillingperiod": {
                  "type": "integer"
                },
                "asset_field": {
                  "type": "string"
                },
                "datto_alternate_id": {
                  "type": "integer"
                },
                "syncro_id": {
                  "type": "string"
                },
                "domotz_id": {
                  "type": "string"
                },
                "snow_id": {
                  "type": "integer"
                },
                "passportal_id": {
                  "type": "integer"
                },
                "auvik_device_id": {
                  "type": "string"
                },
                "auvik_url": {
                  "type": "string"
                },
                "allowallstatus": {
                  "type": "boolean"
                },
                "allowed_status": {
                  "type": "array"
                },
                "allowallcustombuttons": {
                  "type": "boolean"
                },
                "allowed_custombuttons": {
                  "type": "array"
                },
                "datto_id": {
                  "type": "string"
                },
                "addigy_id": {
                  "type": "string"
                },
                "liongard_url": {
                  "type": "string"
                },
                "liongard_environmnet_id": {
                  "type": "integer"
                },
                "liongard_id": {
                  "type": "string"
                },
                "kaseya_id": {
                  "type": "string"
                },
                "iskaseyaagent": {
                  "type": "boolean"
                },
                "kaseyavsa_url": {
                  "type": "string"
                },
                "addigy_url": {
                  "type": "string"
                },
                "teamviewerid": {
                  "type": "string"
                },
                "serialization_user": {
                  "type": "integer"
                },
                "zabbix_id": {
                  "type": "string"
                },
                "zabbix_url": {
                  "type": "string"
                },
                "stockbin_name": {
                  "type": "string"
                },
                "issue_consignment_line_id": {
                  "type": "integer"
                },
                "item_name": {
                  "type": "string"
                },
                "datto_url": {
                  "type": "string"
                },
                "ncentral_details_id": {
                  "type": "integer"
                },
                "nable_id": {
                  "type": "string"
                },
                "connectwisecontrolid": {
                  "type": "string"
                },
                "_isimport": {
                  "type": "boolean"
                },
                "_importtype": {
                  "type": "string"
                },
                "workspace_id": {
                  "type": "string"
                },
                "workspace_url": {
                  "type": "string"
                },
                "intune_id": {
                  "type": "string"
                },
                "supplier_purchasedate": {
                  "type": "string"
                },
                "logicmonitor_id": {
                  "type": "string"
                },
                "barracudarmm_id": {
                  "type": "string"
                },
                "sla_id": {
                  "type": "integer"
                },
                "priority_id": {
                  "type": "integer"
                },
                "icinga_id": {
                  "type": "string"
                },
                "related_service_name": {
                  "type": "string"
                },
                "related_service_count": {
                  "type": "integer"
                },
                "connectwisermm_id": {
                  "type": "string"
                },
                "xensam_id": {
                  "type": "string"
                },
                "asset_type_priority": {
                  "type": "integer"
                },
                "snipeit_id": {
                  "type": "string"
                },
                "prometheus_id": {
                  "type": "string"
                },
                "dynatrace_id": {
                  "type": "string"
                },
                "vmworkspace_id": {
                  "type": "string"
                },
                "tanium_id": {
                  "type": "string"
                },
                "tenable_id": {
                  "type": "string"
                },
                "kandji_id": {
                  "type": "string"
                },
                "criticality_description": {
                  "type": "string"
                },
                "auvik_id": {
                  "type": "string"
                },
                "is_template": {
                  "type": "boolean"
                },
                "aws_id": {
                  "type": "string"
                },
                "manageengine_id": {
                  "type": "string"
                },
                "manageengine_customer_id": {
                  "type": "string"
                },
                "lastchangeofvaluedate": {
                  "type": "string"
                },
                "commissiondate": {
                  "type": "string"
                },
                "first_user_id": {
                  "type": "integer"
                },
                "changebackupexists": {
                  "type": "boolean"
                },
                "_isbatch": {
                  "type": "boolean"
                },
                "virima_id": {
                  "type": "string"
                },
                "service_guid": {
                  "type": "string"
                },
                "service_name": {
                  "type": "string"
                },
                "lansweeperid": {
                  "type": "string"
                },
                "eracent_id": {
                  "type": "string"
                },
                "changehistory_last_updated": {
                  "type": "string"
                },
                "changehistory_updated_by": {
                  "type": "string"
                },
                "changehistory_created_by": {
                  "type": "string"
                },
                "changehistory_created_date": {
                  "type": "string"
                },
                "auto_link": {
                  "type": "boolean"
                },
                "impact_statement": {
                  "type": "string"
                },
                "activity_statement": {
                  "type": "string"
                },
                "raynet_id": {
                  "type": "string"
                },
                "armis_id": {
                  "type": "string"
                },
                "kaseyavsax_id": {
                  "type": "string"
                },
                "diagram_field1": {
                  "type": "string"
                },
                "diagram_field2": {
                  "type": "string"
                },
                "diagram_field3": {
                  "type": "string"
                },
                "ci_type": {
                  "type": "integer"
                },
                "manually_linked_ticket": {
                  "type": "boolean"
                },
                "_importtypeid": {
                  "type": "integer"
                },
                "_importthirdpartyid": {
                  "type": "string"
                },
                "new_external_link": {
                  "type": "object"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_isupdateimport": {
                  "type": "boolean"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "_match_integration_button_caption": {
                  "type": "string"
                },
                "_match_integration_button_url": {
                  "type": "string"
                },
                "_match_integration_button_icon": {
                  "type": "string"
                }
              }
            },
            "description": "The assets value"
          },
          "nochangesequpdate": {
            "type": "boolean",
            "description": "The nochangesequpdate value"
          },
          "_reclose": {
            "type": "boolean",
            "description": "The reclose value"
          },
          "_reclose_oid": {
            "type": "integer",
            "format": "int32",
            "description": "Reclose Oid"
          },
          "_recover": {
            "type": "boolean",
            "description": "The recover value"
          },
          "email_start_tag_override": {
            "type": "string",
            "description": "Email Start Tag Override"
          },
          "email_end_tag_override": {
            "type": "string",
            "description": "Email End Tag Override"
          },
          "follower_count": {
            "type": "integer",
            "format": "int32",
            "description": "Follower Count"
          },
          "contact_address": {
            "type": "object",
            "description": "Contact Address"
          },
          "chat_id": {
            "type": "integer",
            "format": "int32",
            "description": "Chat Id"
          },
          "actioncode": {
            "type": "integer",
            "format": "int32",
            "description": "The actioncode value"
          },
          "clone_count": {
            "type": "integer",
            "format": "int32",
            "description": "Clone Count"
          },
          "copy_milestone": {
            "type": "boolean",
            "description": "Copy Milestone"
          },
          "todo_count": {
            "type": "integer",
            "format": "int32",
            "description": "Todo Count"
          },
          "todo_list": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "done": {
                  "type": "boolean"
                },
                "done_by_id": {
                  "type": "integer"
                },
                "done_by_name": {
                  "type": "string"
                },
                "text": {
                  "type": "string"
                },
                "start_date": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "actual_start": {
                  "type": "string"
                },
                "actual_end": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "addedby": {
                  "type": "integer"
                },
                "group_id": {
                  "type": "integer"
                },
                "group_name": {
                  "type": "string"
                },
                "group_seq": {
                  "type": "integer"
                }
              }
            },
            "description": "Todo List"
          },
          "service_count": {
            "type": "integer",
            "format": "int32",
            "description": "Service Count"
          },
          "businessapp_count": {
            "type": "integer",
            "format": "int32",
            "description": "Businessapp Count"
          },
          "unsubscribedfromserviceid": {
            "type": "integer",
            "format": "int32",
            "description": "The unsubscribedfromserviceid value"
          },
          "is_project": {
            "type": "boolean",
            "description": "Is Project"
          },
          "items_issued_count": {
            "type": "integer",
            "format": "int32",
            "description": "Items Issued Count"
          },
          "items_issued": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "quantity": {
                  "type": "number"
                },
                "quantity_shipped": {
                  "type": "number"
                },
                "unit": {
                  "type": "integer"
                },
                "costprice": {
                  "type": "number"
                },
                "price": {
                  "type": "number"
                },
                "status": {
                  "type": "string"
                },
                "date_shipped": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "note2": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "supplier_part_code": {
                  "type": "string"
                },
                "stocklocation_id": {
                  "type": "integer"
                },
                "stocklocation_name": {
                  "type": "string"
                },
                "quantity_in_stock": {
                  "type": "number"
                },
                "asset_number": {
                  "type": "integer"
                },
                "asset_site": {
                  "type": "integer"
                },
                "warranty_reported": {
                  "type": "boolean"
                },
                "selected": {
                  "type": "boolean"
                },
                "stock_adjusted_already": {
                  "type": "boolean"
                },
                "cost_centre": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "assetgroup_name": {
                  "type": "string"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "tax": {
                  "type": "number"
                },
                "item_tax_code": {
                  "type": "integer"
                },
                "item_taxable": {
                  "type": "boolean"
                },
                "item_generic": {
                  "type": "integer"
                },
                "item_recurring": {
                  "type": "boolean"
                },
                "item_internal_reference": {
                  "type": "string"
                },
                "item_external_reference": {
                  "type": "string"
                },
                "item_tax_name": {
                  "type": "string"
                },
                "net_total": {
                  "type": "number"
                },
                "total_price": {
                  "type": "number"
                },
                "total_tax": {
                  "type": "number"
                },
                "total_net_total": {
                  "type": "number"
                },
                "consignment_ids": {
                  "type": "array"
                },
                "asset_id": {
                  "type": "integer"
                },
                "from_order_id": {
                  "type": "integer"
                },
                "from_order_line": {
                  "type": "integer"
                },
                "reserved_assets": {
                  "type": "array"
                },
                "inventory_number": {
                  "type": "string"
                },
                "stockbin_id": {
                  "type": "integer"
                },
                "asset_type_matching_field_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "budgettype_id": {
                  "type": "integer"
                },
                "serialise_only_one": {
                  "type": "boolean"
                },
                "recurringinvoice_id": {
                  "type": "integer"
                },
                "dont_track_stock": {
                  "type": "boolean"
                }
              }
            },
            "description": "Items Issued"
          },
          "item_issued": {
            "type": "object",
            "description": "Item Issued"
          },
          "project_items_issued": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "ticket_id": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "quantity": {
                  "type": "number"
                },
                "quantity_shipped": {
                  "type": "number"
                },
                "unit": {
                  "type": "integer"
                },
                "costprice": {
                  "type": "number"
                },
                "price": {
                  "type": "number"
                },
                "status": {
                  "type": "string"
                },
                "date_shipped": {
                  "type": "string"
                },
                "note": {
                  "type": "string"
                },
                "note2": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                },
                "supplier_part_code": {
                  "type": "string"
                },
                "stocklocation_id": {
                  "type": "integer"
                },
                "stocklocation_name": {
                  "type": "string"
                },
                "quantity_in_stock": {
                  "type": "number"
                },
                "asset_number": {
                  "type": "integer"
                },
                "asset_site": {
                  "type": "integer"
                },
                "warranty_reported": {
                  "type": "boolean"
                },
                "selected": {
                  "type": "boolean"
                },
                "stock_adjusted_already": {
                  "type": "boolean"
                },
                "cost_centre": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "assetgroup_name": {
                  "type": "string"
                },
                "assettype_id": {
                  "type": "integer"
                },
                "assettype_name": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "tax": {
                  "type": "number"
                },
                "item_tax_code": {
                  "type": "integer"
                },
                "item_taxable": {
                  "type": "boolean"
                },
                "item_generic": {
                  "type": "integer"
                },
                "item_recurring": {
                  "type": "boolean"
                },
                "item_internal_reference": {
                  "type": "string"
                },
                "item_external_reference": {
                  "type": "string"
                },
                "item_tax_name": {
                  "type": "string"
                },
                "net_total": {
                  "type": "number"
                },
                "total_price": {
                  "type": "number"
                },
                "total_tax": {
                  "type": "number"
                },
                "total_net_total": {
                  "type": "number"
                },
                "consignment_ids": {
                  "type": "array"
                },
                "asset_id": {
                  "type": "integer"
                },
                "from_order_id": {
                  "type": "integer"
                },
                "from_order_line": {
                  "type": "integer"
                },
                "reserved_assets": {
                  "type": "array"
                },
                "inventory_number": {
                  "type": "string"
                },
                "stockbin_id": {
                  "type": "integer"
                },
                "asset_type_matching_field_name": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "budgettype_id": {
                  "type": "integer"
                },
                "serialise_only_one": {
                  "type": "boolean"
                },
                "recurringinvoice_id": {
                  "type": "integer"
                },
                "dont_track_stock": {
                  "type": "boolean"
                }
              }
            },
            "description": "Project Items Issued"
          },
          "quotation_count": {
            "type": "integer",
            "format": "int32",
            "description": "Quotation Count"
          },
          "salesorder_count": {
            "type": "integer",
            "format": "int32",
            "description": "Salesorder Count"
          },
          "purchaseorder_count": {
            "type": "integer",
            "format": "int32",
            "description": "Purchaseorder Count"
          },
          "invoice_line_count": {
            "type": "integer",
            "format": "int32",
            "description": "Invoice Line Count"
          },
          "third_party_client_id": {
            "type": "string",
            "description": "Third Party Client Id"
          },
          "_refreshresponse": {
            "type": "boolean",
            "description": "The refreshresponse value"
          },
          "_isimport": {
            "type": "boolean",
            "description": "The isimport value"
          },
          "_isalert": {
            "type": "boolean",
            "description": "The isalert value"
          },
          "_novalidate": {
            "type": "boolean",
            "description": "The novalidate value"
          },
          "is_closure_reminder_closure": {
            "type": "boolean",
            "description": "Is Closure Reminder Closure"
          },
          "is_slahold_reminder_closure": {
            "type": "boolean",
            "description": "Is Slahold Reminder Closure"
          },
          "_importid": {
            "type": "integer",
            "format": "int32",
            "description": "The importid value"
          },
          "sendtopagerduty": {
            "type": "boolean",
            "description": "The sendtopagerduty value"
          },
          "splunkurl": {
            "type": "string",
            "description": "The splunkurl value"
          },
          "splunksearch": {
            "type": "string",
            "description": "The splunksearch value"
          },
          "budgettype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Budgettype Id"
          },
          "budgettype_name": {
            "type": "string",
            "description": "Budgettype Name"
          },
          "budgets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "budgettype_id": {
                  "type": "integer"
                },
                "budgettype_name": {
                  "type": "string"
                },
                "hours": {
                  "type": "number"
                },
                "days": {
                  "type": "number"
                },
                "rate": {
                  "type": "number"
                },
                "rate_days": {
                  "type": "number"
                },
                "money": {
                  "type": "number"
                },
                "estimated_hours": {
                  "type": "number"
                },
                "estimated_days": {
                  "type": "number"
                },
                "estimated_money": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "actual_days": {
                  "type": "number"
                },
                "actual_money": {
                  "type": "number"
                },
                "scheduled_hours": {
                  "type": "number"
                },
                "scheduled_days": {
                  "type": "number"
                },
                "scheduled_value": {
                  "type": "number"
                },
                "toschedule_hours": {
                  "type": "number"
                },
                "toschedule_days": {
                  "type": "number"
                },
                "toschedule_value": {
                  "type": "number"
                },
                "remaining_hours": {
                  "type": "number"
                },
                "remaining_days": {
                  "type": "number"
                },
                "remaining_value": {
                  "type": "number"
                },
                "quoteline_id": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The budgets value"
          },
          "process_ai": {
            "type": "boolean",
            "description": "Process Ai"
          },
          "send_remoteinvite": {
            "type": "boolean",
            "description": "Send Remoteinvite"
          },
          "invite_emaillist": {
            "type": "string",
            "description": "Invite Emaillist"
          },
          "third_party_call_id": {
            "type": "string",
            "description": "Third Party Call Id"
          },
          "remotetechid": {
            "type": "integer",
            "format": "int32",
            "description": "The remotetechid value"
          },
          "linkremotesession": {
            "type": "boolean",
            "description": "The linkremotesession value"
          },
          "remotesessionid": {
            "type": "integer",
            "format": "int32",
            "description": "The remotesessionid value"
          },
          "utcoffset": {
            "type": "number",
            "format": "double",
            "description": "The utcoffset value"
          },
          "form_id": {
            "type": "string",
            "description": "Form Id"
          },
          "database_lookup_result": {
            "type": "object",
            "description": "Database Lookup Result"
          },
          "azure_tenants": {
            "type": "string",
            "description": "Azure Tenants"
          },
          "azure_tenants_name": {
            "type": "string",
            "description": "Azure Tenants Name"
          },
          "_warning": {
            "type": "string",
            "description": "The warning value"
          },
          "_warning_is_error": {
            "type": "string",
            "description": "Warning Is Error"
          },
          "close_unassigned": {
            "type": "boolean",
            "description": "Close Unassigned"
          },
          "canbechild": {
            "type": "boolean",
            "description": "The canbechild value"
          },
          "_changefreeze01_ok": {
            "type": "boolean",
            "description": "Changefreeze01 Ok"
          },
          "_maintenance01_ok": {
            "type": "boolean",
            "description": "Maintenance01 Ok"
          },
          "_maintenancesuggest01_ok": {
            "type": "boolean",
            "description": "Maintenancesuggest01 Ok"
          },
          "_force": {
            "type": "boolean",
            "description": "The force value"
          },
          "_ticketclash01_ok": {
            "type": "boolean",
            "description": "Ticketclash01 Ok"
          },
          "_milestonedate01_ok": {
            "type": "boolean",
            "description": "Milestonedate01 Ok"
          },
          "_ignoremilestonedates": {
            "type": "boolean",
            "description": "The ignoremilestonedates value"
          },
          "locked": {
            "type": "boolean",
            "description": "The locked value"
          },
          "has_related": {
            "type": "boolean",
            "description": "Has Related"
          },
          "pagerdutyeragent": {
            "type": "integer",
            "format": "int32",
            "description": "The pagerdutyeragent value"
          },
          "elapsed_response_hours": {
            "type": "number",
            "format": "double",
            "description": "Elapsed Response Hours"
          },
          "elapsed_resolution_hours": {
            "type": "number",
            "format": "double",
            "description": "Elapsed Resolution Hours"
          },
          "sla_start_date": {
            "type": "string",
            "format": "date-time",
            "description": "Sla Start Date"
          },
          "_print_generate": {
            "type": "boolean",
            "description": "Print Generate"
          },
          "printhtml": {
            "type": "string",
            "description": "The printhtml value"
          },
          "pdf_attachment_id": {
            "type": "integer",
            "format": "int32",
            "description": "Pdf Attachment Id"
          },
          "journeys": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "unum": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "description": {
                  "type": "string"
                },
                "startdate": {
                  "type": "string"
                },
                "enddate": {
                  "type": "string"
                },
                "startodometer": {
                  "type": "number"
                },
                "endodometer": {
                  "type": "number"
                },
                "vehicle": {
                  "type": "string"
                },
                "startgps": {
                  "type": "number"
                },
                "endgps": {
                  "type": "number"
                },
                "datereimbursed": {
                  "type": "string"
                },
                "dateinvoicedmileage": {
                  "type": "string"
                },
                "dateinvoicedtraveltime": {
                  "type": "string"
                },
                "ihidmileage": {
                  "type": "integer"
                },
                "ihidtraveltime": {
                  "type": "integer"
                },
                "invoiceable": {
                  "type": "boolean"
                },
                "type": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The journeys value"
          },
          "devops_agent": {
            "type": "string",
            "description": "Devops Agent"
          },
          "_dontupdate_devops": {
            "type": "boolean",
            "description": "Dontupdate Devops"
          },
          "category_note_1": {
            "type": "string",
            "description": "Category Note 1"
          },
          "category_user_note_1": {
            "type": "string",
            "description": "Category User Note 1"
          },
          "category_include_note_1": {
            "type": "boolean",
            "description": "Category Include Note 1"
          },
          "category_itil_1": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 1"
          },
          "category_note_2": {
            "type": "string",
            "description": "Category Note 2"
          },
          "category_user_note_2": {
            "type": "string",
            "description": "Category User Note 2"
          },
          "category_include_note_2": {
            "type": "boolean",
            "description": "Category Include Note 2"
          },
          "category_itil_2": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 2"
          },
          "category_note_3": {
            "type": "string",
            "description": "Category Note 3"
          },
          "category_user_note_3": {
            "type": "string",
            "description": "Category User Note 3"
          },
          "category_include_note_3": {
            "type": "boolean",
            "description": "Category Include Note 3"
          },
          "category_itil_3": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 3"
          },
          "category_note_4": {
            "type": "string",
            "description": "Category Note 4"
          },
          "category_user_note_4": {
            "type": "string",
            "description": "Category User Note 4"
          },
          "category_include_note_4": {
            "type": "boolean",
            "description": "Category Include Note 4"
          },
          "category_itil_4": {
            "type": "integer",
            "format": "int32",
            "description": "Category Itil 4"
          },
          "devops_comment_count": {
            "type": "integer",
            "format": "int32",
            "description": "Devops Comment Count"
          },
          "_iszapier": {
            "type": "boolean",
            "description": "The iszapier value"
          },
          "_find_user_from_reportedby": {
            "type": "boolean",
            "description": "Find User From Reportedby"
          },
          "ncentral_ticketid": {
            "type": "string",
            "description": "Ncentral Ticketid"
          },
          "_isnotify": {
            "type": "boolean",
            "description": "The isnotify value"
          },
          "created_from_action_id": {
            "type": "integer",
            "format": "int32",
            "description": "Created From Action Id"
          },
          "created_from_action_name": {
            "type": "string",
            "description": "Created From Action Name"
          },
          "createacknowledgement": {
            "type": "boolean",
            "description": "The createacknowledgement value"
          },
          "your_vote": {
            "type": "integer",
            "format": "int32",
            "description": "Your Vote"
          },
          "your_vote_comment": {
            "type": "string",
            "description": "Your Vote Comment"
          },
          "donotapplytemplateintheapi": {
            "type": "boolean",
            "description": "The donotapplytemplateintheapi value"
          },
          "_create_outstanding_appointments": {
            "type": "boolean",
            "description": "Create Outstanding Appointments"
          },
          "_create_outstanding_appointment_email": {
            "type": "boolean",
            "description": "Create Outstanding Appointment Email"
          },
          "scomalertstate": {
            "type": "integer",
            "format": "int32",
            "description": "The scomalertstate value"
          },
          "orionalertid": {
            "type": "integer",
            "format": "int32",
            "description": "The orionalertid value"
          },
          "orionalertactiveid": {
            "type": "integer",
            "format": "int32",
            "description": "The orionalertactiveid value"
          },
          "orionacknowledgestate": {
            "type": "integer",
            "format": "int32",
            "description": "The orionacknowledgestate value"
          },
          "orionclosestate": {
            "type": "integer",
            "format": "int32",
            "description": "The orionclosestate value"
          },
          "orionacknowledgedby": {
            "type": "integer",
            "format": "int32",
            "description": "The orionacknowledgedby value"
          },
          "orionacknowledgedate": {
            "type": "string",
            "format": "date-time",
            "description": "The orionacknowledgedate value"
          },
          "_acknowledgealert": {
            "type": "boolean",
            "description": "The acknowledgealert value"
          },
          "orionacknowledgenote": {
            "type": "string",
            "description": "The orionacknowledgenote value"
          },
          "orionacknowledgedbyname": {
            "type": "string",
            "description": "The orionacknowledgedbyname value"
          },
          "orionalertname": {
            "type": "string",
            "description": "The orionalertname value"
          },
          "servicenow_id": {
            "type": "string",
            "description": "Servicenow Id"
          },
          "third_party_parent_id": {
            "type": "string",
            "description": "Third Party Parent Id"
          },
          "third_party_problem_id": {
            "type": "string",
            "description": "Third Party Problem Id"
          },
          "opened_by": {
            "type": "string",
            "description": "Opened By"
          },
          "resolved_by": {
            "type": "string",
            "description": "Resolved By"
          },
          "sendtosplunkoncall": {
            "type": "boolean",
            "description": "The sendtosplunkoncall value"
          },
          "splunkoncalltarget": {
            "type": "integer",
            "format": "int32",
            "description": "The splunkoncalltarget value"
          },
          "splunkoncalltarget_id": {
            "type": "string",
            "description": "Splunkoncalltarget Id"
          },
          "splunkoncall_id": {
            "type": "string",
            "description": "Splunkoncall Id"
          },
          "splunkoncallurl": {
            "type": "string",
            "description": "The splunkoncallurl value"
          },
          "splunkoncallstatus": {
            "type": "integer",
            "format": "int32",
            "description": "The splunkoncallstatus value"
          },
          "connectwise_id": {
            "type": "integer",
            "format": "int32",
            "description": "Connectwise Id"
          },
          "connectwise_project_id": {
            "type": "integer",
            "format": "int32",
            "description": "Connectwise Project Id"
          },
          "prepay_balance_hours": {
            "type": "number",
            "format": "double",
            "description": "Prepay Balance Hours"
          },
          "prepay_balance_amount": {
            "type": "number",
            "format": "double",
            "description": "Prepay Balance Amount"
          },
          "servicenow_number": {
            "type": "string",
            "description": "Servicenow Number"
          },
          "parent_ticket_type_name": {
            "type": "string",
            "description": "Parent Ticket Type Name"
          },
          "createdfrom_ticket_type_name": {
            "type": "string",
            "description": "Createdfrom Ticket Type Name"
          },
          "clonedfrom_ticket_type_name": {
            "type": "string",
            "description": "Clonedfrom Ticket Type Name"
          },
          "autotask_id": {
            "type": "integer",
            "format": "int32",
            "description": "Autotask Id"
          },
          "autotask_number": {
            "type": "string",
            "description": "Autotask Number"
          },
          "atera_alert_id": {
            "type": "integer",
            "format": "int32",
            "description": "Atera Alert Id"
          },
          "syncro_alert_id": {
            "type": "integer",
            "format": "int32",
            "description": "Syncro Alert Id"
          },
          "laststatuschangestatus": {
            "type": "integer",
            "format": "int32",
            "description": "The laststatuschangestatus value"
          },
          "laststatuschangestatusdate": {
            "type": "string",
            "format": "date-time",
            "description": "The laststatuschangestatusdate value"
          },
          "mark_as_read_only": {
            "type": "boolean",
            "description": "Mark As Read Only"
          },
          "audit_log": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "date": {
                  "type": "string"
                },
                "value": {
                  "type": "string"
                },
                "to": {
                  "type": "string"
                },
                "from": {
                  "type": "string"
                },
                "table_name": {
                  "type": "string"
                },
                "id1": {
                  "type": "integer"
                },
                "id2": {
                  "type": "integer"
                },
                "clientid": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "actoutcome": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "username": {
                  "type": "string"
                },
                "datetime_to": {
                  "type": "string"
                },
                "datetime_from": {
                  "type": "string"
                },
                "_redact": {
                  "type": "boolean"
                },
                "guid": {
                  "type": "string"
                }
              }
            },
            "description": "Audit Log"
          },
          "meraki_device": {
            "type": "string",
            "description": "Meraki Device"
          },
          "meraki_alert_type": {
            "type": "string",
            "description": "Meraki Alert Type"
          },
          "matched_rules": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fault_id": {
                  "type": "integer"
                },
                "rule_id": {
                  "type": "integer"
                },
                "rule_sequence": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "popupmsg": {
                  "type": "string"
                },
                "pop_up_msg_is_html": {
                  "type": "boolean"
                },
                "pop_up_msg_modal": {
                  "type": "boolean"
                }
              }
            },
            "description": "Matched Rules"
          },
          "powershell_script_count": {
            "type": "integer",
            "format": "int32",
            "description": "Powershell Script Count"
          },
          "devops_workitem_count": {
            "type": "integer",
            "format": "int32",
            "description": "Devops Workitem Count"
          },
          "ninja_alert_id": {
            "type": "string",
            "description": "Ninja Alert Id"
          },
          "ninja_device_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ninja Device Id"
          },
          "usertype": {
            "type": "integer",
            "format": "int32",
            "description": "The usertype value"
          },
          "actionworkflowset": {
            "type": "boolean",
            "description": "The actionworkflowset value"
          },
          "isbillable": {
            "type": "boolean",
            "description": "The isbillable value"
          },
          "itemsarebillable": {
            "type": "boolean",
            "description": "The itemsarebillable value"
          },
          "childrenlefttocreate": {
            "type": "boolean",
            "description": "The childrenlefttocreate value"
          },
          "who": {
            "type": "string",
            "description": "The who value"
          },
          "resourcetype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Resourcetype Id"
          },
          "resourcetype_name": {
            "type": "string",
            "description": "Resourcetype Name"
          },
          "resource_booking_type": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Type"
          },
          "resource_booking_timeslot": {
            "type": "string",
            "format": "date-time",
            "description": "Resource Booking Timeslot"
          },
          "resource_booking_asset": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Asset"
          },
          "matched_rule_ids": {
            "type": "string",
            "description": "Matched Rule Ids"
          },
          "forceruleupdate": {
            "type": "boolean",
            "description": "The forceruleupdate value"
          },
          "teams_user_id": {
            "type": "string",
            "description": "Teams User Id"
          },
          "_isteams": {
            "type": "boolean",
            "description": "The isteams value"
          },
          "faultapprovalfailed": {
            "type": "boolean",
            "description": "The faultapprovalfailed value"
          },
          "article_description": {
            "type": "string",
            "description": "Article Description"
          },
          "article_resolution": {
            "type": "string",
            "description": "Article Resolution"
          },
          "article_notes": {
            "type": "string",
            "description": "Article Notes"
          },
          "article_type": {
            "type": "integer",
            "format": "int32",
            "description": "Article Type"
          },
          "tags": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "text": {
                  "type": "string"
                },
                "add_to_kbid": {
                  "type": "integer"
                },
                "add_to_ctid": {
                  "type": "integer"
                },
                "add_to_stid": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "add_to_stdid": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                }
              }
            },
            "description": "The tags value"
          },
          "dontcreatechild": {
            "type": "boolean",
            "description": "The dontcreatechild value"
          },
          "needcreatechild": {
            "type": "boolean",
            "description": "The needcreatechild value"
          },
          "sentinel_id": {
            "type": "string",
            "description": "Sentinel Id"
          },
          "sentinel_resourcegroup": {
            "type": "string",
            "description": "Sentinel Resourcegroup"
          },
          "sentinel_subscriptionid": {
            "type": "string",
            "description": "Sentinel Subscriptionid"
          },
          "sentinel_workspace": {
            "type": "string",
            "description": "Sentinel Workspace"
          },
          "faultapprovalexists": {
            "type": "boolean",
            "description": "The faultapprovalexists value"
          },
          "_validate_only": {
            "type": "boolean",
            "description": "Validate Only"
          },
          "_validation_key": {
            "type": "string",
            "description": "Validation Key"
          },
          "azuremonitor_id": {
            "type": "string",
            "description": "Azuremonitor Id"
          },
          "domotz_alertid": {
            "type": "integer",
            "format": "int32",
            "description": "Domotz Alertid"
          },
          "domotz_deviceid": {
            "type": "integer",
            "format": "int32",
            "description": "Domotz Deviceid"
          },
          "domerge": {
            "type": "boolean",
            "description": "The domerge value"
          },
          "isnew": {
            "type": "boolean",
            "description": "The isnew value"
          },
          "automate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Automate Id"
          },
          "device_automate_id": {
            "type": "integer",
            "format": "int32",
            "description": "Device Automate Id"
          },
          "auvik_id": {
            "type": "string",
            "description": "Auvik Id"
          },
          "auvik_url": {
            "type": "string",
            "description": "Auvik Url"
          },
          "contract_balance": {
            "type": "string",
            "description": "Contract Balance"
          },
          "bookingurl": {
            "type": "string",
            "description": "The bookingurl value"
          },
          "isclone": {
            "type": "boolean",
            "description": "The isclone value"
          },
          "clonedfrom": {
            "type": "integer",
            "format": "int32",
            "description": "The clonedfrom value"
          },
          "slatimeremaining": {
            "type": "number",
            "format": "double",
            "description": "The slatimeremaining value"
          },
          "customfieldvalidationreason": {
            "type": "string",
            "description": "The customfieldvalidationreason value"
          },
          "_has_automations": {
            "type": "boolean",
            "description": "Has Automations"
          },
          "chat_count": {
            "type": "integer",
            "format": "int32",
            "description": "Chat Count"
          },
          "_dont_update_project_dates": {
            "type": "boolean",
            "description": "Dont Update Project Dates"
          },
          "_dontupdate_jira": {
            "type": "boolean",
            "description": "Dontupdate Jira"
          },
          "jira_issue_count": {
            "type": "integer",
            "format": "int32",
            "description": "Jira Issue Count"
          },
          "call_log_count": {
            "type": "integer",
            "format": "int32",
            "description": "Call Log Count"
          },
          "sentinel_url": {
            "type": "string",
            "description": "Sentinel Url"
          },
          "sentinel_display_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sentinel Display Id"
          },
          "postloggedview": {
            "type": "integer",
            "format": "int32",
            "description": "The postloggedview value"
          },
          "addigy_alert_id": {
            "type": "string",
            "description": "Addigy Alert Id"
          },
          "ninja_alert_type": {
            "type": "string",
            "description": "Ninja Alert Type"
          },
          "freshdesk_id": {
            "type": "integer",
            "format": "int32",
            "description": "Freshdesk Id"
          },
          "external_links": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "table_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "integration_name": {
                  "type": "string"
                },
                "halo_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "string"
                },
                "third_party_desc": {
                  "type": "string"
                },
                "third_party_type": {
                  "type": "string"
                },
                "third_party_url": {
                  "type": "string"
                },
                "third_party_assigned_to": {
                  "type": "string"
                },
                "third_party_count": {
                  "type": "integer"
                },
                "primary": {
                  "type": "boolean"
                },
                "halo_desc": {
                  "type": "string"
                },
                "halo_second_id": {
                  "type": "integer"
                },
                "halo_second_desc": {
                  "type": "string"
                },
                "extra_match_field": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "third_party_secondary_id": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "third_party_status": {
                  "type": "string"
                },
                "third_party_priority": {
                  "type": "string"
                },
                "_match": {
                  "type": "boolean"
                },
                "populate_url": {
                  "type": "boolean"
                },
                "date_created": {
                  "type": "string"
                },
                "date_updated": {
                  "type": "string"
                },
                "subscription_id": {
                  "type": "string"
                },
                "new_subscription_key": {
                  "type": "string"
                },
                "subscription_expiry": {
                  "type": "string"
                },
                "_webhookaction": {
                  "type": "integer"
                },
                "revisions": {
                  "type": "integer"
                },
                "dont_move_existing_assets": {
                  "type": "boolean"
                },
                "chat_message_count": {
                  "type": "integer"
                },
                "third_party_additional_id": {
                  "type": "string"
                },
                "description": {
                  "type": "string"
                },
                "update_existing_link": {
                  "type": "boolean"
                },
                "filters": {
                  "type": "array"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_links": {
                  "type": "array"
                },
                "url_for_linked_entity": {
                  "type": "string"
                },
                "url_for_linked_entity_caption": {
                  "type": "string"
                },
                "icon_for_linked_entity_caption": {
                  "type": "string"
                }
              }
            },
            "description": "External Links"
          },
          "_match_thirdparty_id": {
            "type": "string",
            "description": "Match Thirdparty Id"
          },
          "_match_additional_id": {
            "type": "string",
            "description": "Match Additional Id"
          },
          "_match_integration_id": {
            "type": "integer",
            "format": "int32",
            "description": "Match Integration Id"
          },
          "_match_integration_name": {
            "type": "string",
            "description": "Match Integration Name"
          },
          "kaseya_agent_id": {
            "type": "string",
            "description": "Kaseya Agent Id"
          },
          "kaseya_asset_name": {
            "type": "string",
            "description": "Kaseya Asset Name"
          },
          "salesforce_contactid": {
            "type": "string",
            "description": "Salesforce Contactid"
          },
          "salesforce_accountid": {
            "type": "string",
            "description": "Salesforce Accountid"
          },
          "salesforce_parentid": {
            "type": "string",
            "description": "Salesforce Parentid"
          },
          "salesforce_status": {
            "type": "string",
            "description": "Salesforce Status"
          },
          "newrelic_id": {
            "type": "string",
            "description": "Newrelic Id"
          },
          "newrelicincident_id": {
            "type": "string",
            "description": "Newrelicincident Id"
          },
          "backup_radar_id": {
            "type": "integer",
            "format": "int32",
            "description": "Backup Radar Id"
          },
          "backup_radar_state": {
            "type": "integer",
            "format": "int32",
            "description": "Backup Radar State"
          },
          "linktypesarray": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "string"
                },
                "name": {
                  "type": "string"
                }
              }
            },
            "description": "The linktypesarray value"
          },
          "kaseyaid": {
            "type": "string",
            "description": "The kaseyaid value"
          },
          "alluserscanview": {
            "type": "integer",
            "format": "int32",
            "description": "The alluserscanview value"
          },
          "_dontupdate_salesforce": {
            "type": "boolean",
            "description": "Dontupdate Salesforce"
          },
          "sync_to_salesforce": {
            "type": "boolean",
            "description": "Sync To Salesforce"
          },
          "salesforce_stage": {
            "type": "integer",
            "format": "int32",
            "description": "Salesforce Stage"
          },
          "_newticket_quickclose": {
            "type": "boolean",
            "description": "Newticket Quickclose"
          },
          "service_request_detail_id": {
            "type": "integer",
            "format": "int32",
            "description": "Service Request Detail Id"
          },
          "visible_child_tickets": {
            "type": "integer",
            "format": "int32",
            "description": "Visible Child Tickets"
          },
          "check_status_freeze": {
            "type": "boolean",
            "description": "Check Status Freeze"
          },
          "expenses": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "agent_id": {
                  "type": "integer"
                },
                "fault_id": {
                  "type": "integer"
                },
                "actionnumber": {
                  "type": "integer"
                },
                "description": {
                  "type": "string"
                },
                "amount": {
                  "type": "number"
                },
                "lookup_id": {
                  "type": "integer"
                },
                "date_added": {
                  "type": "string"
                },
                "date_reimbursed": {
                  "type": "string"
                },
                "date_invoiced": {
                  "type": "string"
                },
                "invoiceable": {
                  "type": "boolean"
                },
                "ihid": {
                  "type": "integer"
                },
                "type_name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_to_invoice_to_id": {
                  "type": "integer"
                },
                "site_id": {
                  "type": "integer"
                },
                "reviewed": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "reviewed_agent_id": {
                  "type": "integer"
                },
                "can_review": {
                  "type": "boolean"
                },
                "customfields": {
                  "type": "array"
                }
              }
            },
            "description": "The expenses value"
          },
          "clear_feedback": {
            "type": "boolean",
            "description": "Clear Feedback"
          },
          "facebook_message_id": {
            "type": "string",
            "description": "Facebook Message Id"
          },
          "twitter_message_id": {
            "type": "integer",
            "format": "int64",
            "description": "Twitter Message Id"
          },
          "ncentral_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ncentral Details Id"
          },
          "requesttype_published_id": {
            "type": "string",
            "description": "Requesttype Published Id"
          },
          "chat_key_id": {
            "type": "string",
            "description": "Chat Key Id"
          },
          "supplier_contact_id": {
            "type": "integer",
            "format": "int32",
            "description": "Supplier Contact Id"
          },
          "parent_itil_ticket_type": {
            "type": "integer",
            "format": "int32",
            "description": "Parent Itil Ticket Type"
          },
          "parent_release_note": {
            "type": "string",
            "description": "Parent Release Note"
          },
          "parent_release_name": {
            "type": "string",
            "description": "Parent Release Name"
          },
          "parent_release2_name": {
            "type": "string",
            "description": "Parent Release2 Name"
          },
          "parent_release3_name": {
            "type": "string",
            "description": "Parent Release3 Name"
          },
          "pagerdutyservice": {
            "type": "string",
            "description": "The pagerdutyservice value"
          },
          "pagerdutyservice_name": {
            "type": "string",
            "description": "Pagerdutyservice Name"
          },
          "_dontupdate_pagerduty": {
            "type": "boolean",
            "description": "Dontupdate Pagerduty"
          },
          "_dont_fire_automations": {
            "type": "boolean",
            "description": "Dont Fire Automations"
          },
          "teamsmessage": {
            "type": "string",
            "description": "The teamsmessage value"
          },
          "zoom_default_message": {
            "type": "string",
            "description": "Zoom Default Message"
          },
          "default_teams_chat_name": {
            "type": "string",
            "description": "Default Teams Chat Name"
          },
          "show_chat_create": {
            "type": "boolean",
            "description": "Show Chat Create"
          },
          "htmlmessage": {
            "type": "string",
            "description": "The htmlmessage value"
          },
          "linked_halo_ticket_count": {
            "type": "integer",
            "format": "int32",
            "description": "Linked Halo Ticket Count"
          },
          "halolink_ticketid": {
            "type": "integer",
            "format": "int32",
            "description": "Halolink Ticketid"
          },
          "override_opening_action_who": {
            "type": "boolean",
            "description": "Override Opening Action Who"
          },
          "whatsappcreatedfromid": {
            "type": "string",
            "description": "The whatsappcreatedfromid value"
          },
          "unotes": {
            "type": "string",
            "description": "The unotes value"
          },
          "smemo": {
            "type": "string",
            "description": "The smemo value"
          },
          "amemo": {
            "type": "string",
            "description": "The amemo value"
          },
          "_matchintacctclass": {
            "type": "boolean",
            "description": "The matchintacctclass value"
          },
          "intacct_class": {
            "type": "string",
            "description": "Intacct Class"
          },
          "intacct_class_name": {
            "type": "string",
            "description": "Intacct Class Name"
          },
          "sms_override": {
            "type": "string",
            "description": "Sms Override"
          },
          "device_name": {
            "type": "string",
            "description": "Device Name"
          },
          "milestones": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "start_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "milestone_dependencies": {
                  "type": "array"
                },
                "dependencies": {
                  "type": "array"
                },
                "tickets": {
                  "type": "array"
                },
                "_complete": {
                  "type": "boolean"
                },
                "_dateschanged": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "start_days": {
                  "type": "integer"
                },
                "target_days": {
                  "type": "integer"
                },
                "_fromtemplate": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "processed_date": {
                  "type": "string"
                },
                "invoicenumber": {
                  "type": "string"
                },
                "from_template_id": {
                  "type": "integer"
                },
                "value_perc": {
                  "type": "integer"
                },
                "header_id": {
                  "type": "integer"
                },
                "line_id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "item_name": {
                  "type": "string"
                }
              }
            },
            "description": "The milestones value"
          },
          "disable_milestone_modification": {
            "type": "boolean",
            "description": "Disable Milestone Modification"
          },
          "email_message_id": {
            "type": "string",
            "description": "Email Message Id"
          },
          "seenby": {
            "type": "string",
            "description": "The seenby value"
          },
          "recaptcha_token": {
            "type": "string",
            "description": "Recaptcha Token"
          },
          "resource_booking_site": {
            "type": "integer",
            "format": "int32",
            "description": "Resource Booking Site"
          },
          "new_approvalprocess_role_id": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Role Id"
          },
          "new_approvalprocess_customfieldid": {
            "type": "integer",
            "format": "int32",
            "description": "New Approvalprocess Customfieldid"
          },
          "linked_ecommerce_order_number": {
            "type": "string",
            "description": "Linked Ecommerce Order Number"
          },
          "linked_ecommerce_order_url": {
            "type": "string",
            "description": "Linked Ecommerce Order Url"
          },
          "parent_milestones": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "sequence": {
                  "type": "integer"
                },
                "start_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "milestone_dependencies": {
                  "type": "array"
                },
                "dependencies": {
                  "type": "array"
                },
                "tickets": {
                  "type": "array"
                },
                "_complete": {
                  "type": "boolean"
                },
                "_dateschanged": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "start_days": {
                  "type": "integer"
                },
                "target_days": {
                  "type": "integer"
                },
                "_fromtemplate": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "processed_date": {
                  "type": "string"
                },
                "invoicenumber": {
                  "type": "string"
                },
                "from_template_id": {
                  "type": "integer"
                },
                "value_perc": {
                  "type": "integer"
                },
                "header_id": {
                  "type": "integer"
                },
                "line_id": {
                  "type": "integer"
                },
                "item_id": {
                  "type": "integer"
                },
                "item_name": {
                  "type": "string"
                }
              }
            },
            "description": "Parent Milestones"
          },
          "vectors": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "vector": {
                  "type": "string"
                },
                "datesynced": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The vectors value"
          },
          "ai_matched_tickets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets"
          },
          "ai_matched_tickets_incidents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets Incidents"
          },
          "ai_matched_tickets_requests": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets Requests"
          },
          "ai_matched_tickets_problems": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Tickets Problems"
          },
          "ai_matched_articles": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "use": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "matched_id": {
                  "type": "integer"
                },
                "search_score": {
                  "type": "number"
                },
                "name": {
                  "type": "string"
                },
                "client_name": {
                  "type": "string"
                },
                "date_occurred": {
                  "type": "string"
                },
                "date_closed": {
                  "type": "string"
                },
                "article_description": {
                  "type": "string"
                },
                "article_resolution": {
                  "type": "string"
                },
                "article_next_review_date": {
                  "type": "string"
                },
                "search_method": {
                  "type": "integer"
                },
                "requesttype": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Matched Articles"
          },
          "ai_suggestions": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "suggestion_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "summary": {
                  "type": "string"
                },
                "type": {
                  "type": "integer"
                },
                "new_value": {
                  "type": "string"
                },
                "applied": {
                  "type": "boolean"
                },
                "applied_date": {
                  "type": "string"
                },
                "dismissed": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Ai Suggestions"
          },
          "_apply_ai_suggestions": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Apply Ai Suggestions"
          },
          "_dismiss_ai_suggestions": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Dismiss Ai Suggestions"
          },
          "suggested_category1": {
            "type": "string",
            "description": "Suggested Category1"
          },
          "thirdpartyreviewscore": {
            "type": "integer",
            "format": "int32",
            "description": "The thirdpartyreviewscore value"
          },
          "datto_alert_state": {
            "type": "integer",
            "format": "int32",
            "description": "Datto Alert State"
          },
          "forwarded_by": {
            "type": "integer",
            "format": "int32",
            "description": "Forwarded By"
          },
          "reviewed_date": {
            "type": "string",
            "format": "date-time",
            "description": "Reviewed Date"
          },
          "is_sensitive": {
            "type": "boolean",
            "description": "Is Sensitive"
          },
          "contract_schedule_plan_id": {
            "type": "integer",
            "format": "int32",
            "description": "Contract Schedule Plan Id"
          },
          "instagram_message_id": {
            "type": "string",
            "description": "Instagram Message Id"
          },
          "default_reporter": {
            "type": "integer",
            "format": "int32",
            "description": "Default Reporter"
          },
          "defaultsendattachments": {
            "type": "boolean",
            "description": "The defaultsendattachments value"
          },
          "devops_key": {
            "type": "string",
            "description": "Devops Key"
          },
          "related_tickets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "dateoccurred": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "details": {
                  "type": "string"
                },
                "status_id": {
                  "type": "integer"
                },
                "status_name": {
                  "type": "string"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_name": {
                  "type": "string"
                },
                "sla_id": {
                  "type": "integer"
                },
                "sla_name": {
                  "type": "string"
                },
                "priority_id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "category_1": {
                  "type": "string"
                },
                "category_2": {
                  "type": "string"
                },
                "category_3": {
                  "type": "string"
                },
                "category_4": {
                  "type": "string"
                },
                "categoryid_1": {
                  "type": "integer"
                },
                "categoryid_2": {
                  "type": "integer"
                },
                "categoryid_3": {
                  "type": "integer"
                },
                "categoryid_4": {
                  "type": "integer"
                },
                "category_1_display": {
                  "type": "string"
                },
                "category_2_display": {
                  "type": "string"
                },
                "category_3_display": {
                  "type": "string"
                },
                "category_4_display": {
                  "type": "string"
                },
                "estimate": {
                  "type": "number"
                },
                "estimatedays": {
                  "type": "number"
                },
                "projecttimepercentage": {
                  "type": "number"
                },
                "projectcompletionpercentage": {
                  "type": "number"
                },
                "projectearlieststart": {
                  "type": "string"
                },
                "projectlatestend": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "faigeneratedsummary_list": {
                  "type": "string"
                },
                "chargehours": {
                  "type": "number"
                },
                "nonchargehours": {
                  "type": "number"
                },
                "travelhours": {
                  "type": "number"
                },
                "totalmileage": {
                  "type": "number"
                },
                "itemsprice": {
                  "type": "number"
                },
                "items": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_count": {
                  "type": "integer"
                },
                "child_count_open": {
                  "type": "integer"
                },
                "attachment_count": {
                  "type": "integer"
                },
                "flagged": {
                  "type": "boolean"
                },
                "read": {
                  "type": "boolean"
                },
                "enduserstatus": {
                  "type": "integer"
                },
                "onhold": {
                  "type": "boolean"
                },
                "respondbydate": {
                  "type": "string"
                },
                "responsedate": {
                  "type": "string"
                },
                "first_responsedate": {
                  "type": "string"
                },
                "responsestartdate": {
                  "type": "string"
                },
                "slaresponsestate": {
                  "type": "string"
                },
                "fixbydate": {
                  "type": "string"
                },
                "dateclosed": {
                  "type": "string"
                },
                "dateassigned": {
                  "type": "string"
                },
                "excludefromsla": {
                  "type": "boolean"
                },
                "slaholdtime": {
                  "type": "number"
                },
                "site_timezone": {
                  "type": "string"
                },
                "parentguid": {
                  "type": "string"
                },
                "parentassign": {
                  "type": "boolean"
                },
                "slaactiondate": {
                  "type": "string"
                },
                "slapercused": {
                  "type": "number"
                },
                "slatimeleft": {
                  "type": "number"
                },
                "currentelapsedhours": {
                  "type": "number"
                },
                "lastactiondate": {
                  "type": "string"
                },
                "last_update": {
                  "type": "string"
                },
                "lastchildactiondate": {
                  "type": "string"
                },
                "organisation_id": {
                  "type": "integer"
                },
                "department_id": {
                  "type": "integer"
                },
                "reportedby": {
                  "type": "string"
                },
                "user_email": {
                  "type": "string"
                },
                "emailtolist": {
                  "type": "string"
                },
                "emailtolistsupplier": {
                  "type": "string"
                },
                "emailcclist": {
                  "type": "string"
                },
                "emailcclistsupplier": {
                  "type": "string"
                },
                "matched_kb_id": {
                  "type": "integer"
                },
                "release_note": {
                  "type": "string"
                },
                "product_id": {
                  "type": "integer"
                },
                "product_name": {
                  "type": "string"
                },
                "release_id": {
                  "type": "integer"
                },
                "release_name": {
                  "type": "string"
                },
                "release2_id": {
                  "type": "integer"
                },
                "release2_name": {
                  "type": "string"
                },
                "release3_id": {
                  "type": "integer"
                },
                "release3_name": {
                  "type": "string"
                },
                "child_ticket_id_string": {
                  "type": "string"
                },
                "asset_key_field_string": {
                  "type": "string"
                },
                "asset_type_name": {
                  "type": "string"
                },
                "workflow_name": {
                  "type": "string"
                },
                "workflow_stage": {
                  "type": "string"
                },
                "workflow_stage_id": {
                  "type": "integer"
                },
                "workflow_stage_number": {
                  "type": "string"
                },
                "lastincomingemail": {
                  "type": "string"
                },
                "child_ticket_ids": {
                  "type": "array"
                },
                "nextactivitydate": {
                  "type": "string"
                },
                "nextactivityorappointmentdate": {
                  "type": "string"
                },
                "inventory_number": {
                  "type": "string"
                },
                "workflow_id": {
                  "type": "integer"
                },
                "workflow_step": {
                  "type": "integer"
                },
                "workflow_seq": {
                  "type": "integer"
                },
                "pipeline_stage_id": {
                  "type": "integer"
                },
                "pipeline_stage_name": {
                  "type": "string"
                },
                "hasbeenclosed": {
                  "type": "boolean"
                },
                "unread_child_action_count": {
                  "type": "integer"
                },
                "unread_related_action_count": {
                  "type": "integer"
                },
                "child_action_count": {
                  "type": "integer"
                },
                "parent_subject": {
                  "type": "string"
                },
                "related_action_count": {
                  "type": "integer"
                },
                "is_vip": {
                  "type": "boolean"
                },
                "isimportantcontact": {
                  "type": "boolean"
                },
                "inactive": {
                  "type": "boolean"
                },
                "impact": {
                  "type": "integer"
                },
                "urgency": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "starttime": {
                  "type": "string"
                },
                "starttimeslot": {
                  "type": "integer"
                },
                "targetdate": {
                  "type": "string"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "targettime": {
                  "type": "string"
                },
                "targettimeslot": {
                  "type": "integer"
                },
                "targetpercused": {
                  "type": "number"
                },
                "targettimeleft": {
                  "type": "number"
                },
                "deadlinedate": {
                  "type": "string"
                },
                "followupdate": {
                  "type": "string"
                },
                "oppcontactname": {
                  "type": "string"
                },
                "oppcompanyname": {
                  "type": "string"
                },
                "oppemailaddress": {
                  "type": "string"
                },
                "oppcustomertitle": {
                  "type": "string"
                },
                "opptel": {
                  "type": "string"
                },
                "oppaddr1": {
                  "type": "string"
                },
                "oppaddr2": {
                  "type": "string"
                },
                "oppaddr3": {
                  "type": "string"
                },
                "oppaddr4": {
                  "type": "string"
                },
                "opppostcode": {
                  "type": "string"
                },
                "oppcountry": {
                  "type": "string"
                },
                "oppregion": {
                  "type": "string"
                },
                "opptype": {
                  "type": "string"
                },
                "oppvalue": {
                  "type": "number"
                },
                "oppvalue_monthly": {
                  "type": "number"
                },
                "oppvalue_annual": {
                  "type": "number"
                },
                "oppvalue_oneoff": {
                  "type": "number"
                },
                "oppconversionprobability": {
                  "type": "number"
                },
                "oppvalueadjusted": {
                  "type": "number"
                },
                "oppprofit": {
                  "type": "number"
                },
                "oppcurrentsystem": {
                  "type": "string"
                },
                "oppcompetitors": {
                  "type": "string"
                },
                "opptrialdate": {
                  "type": "string"
                },
                "oppdemodate": {
                  "type": "string"
                },
                "oppdiscountdate": {
                  "type": "string"
                },
                "oppattemptsmade": {
                  "type": "integer"
                },
                "oppconverteddate": {
                  "type": "string"
                },
                "oppproductchosen": {
                  "type": "string"
                },
                "oppreason": {
                  "type": "string"
                },
                "opphear": {
                  "type": "string"
                },
                "opptimezonename": {
                  "type": "string"
                },
                "oppclosurecategory": {
                  "type": "integer"
                },
                "cost": {
                  "type": "number"
                },
                "quantity": {
                  "type": "integer"
                },
                "projecttimebudget": {
                  "type": "number"
                },
                "projectmoneybudget": {
                  "type": "number"
                },
                "projecttimeactual": {
                  "type": "number"
                },
                "projectmoneyactual": {
                  "type": "number"
                },
                "lastnote": {
                  "type": "string"
                },
                "lastnote_date": {
                  "type": "string"
                },
                "userdef1": {
                  "type": "string"
                },
                "userdef2": {
                  "type": "string"
                },
                "userdef3": {
                  "type": "string"
                },
                "userdef4": {
                  "type": "string"
                },
                "userdef5": {
                  "type": "string"
                },
                "source": {
                  "type": "integer"
                },
                "release_important": {
                  "type": "boolean"
                },
                "releasenotegroup_name": {
                  "type": "string"
                },
                "releasenotegroup_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "integer"
                },
                "third_party_id_string": {
                  "type": "string"
                },
                "supplier_status": {
                  "type": "integer"
                },
                "contract_refextra": {
                  "type": "string"
                },
                "appointment_type": {
                  "type": "integer"
                },
                "customfields": {
                  "type": "array"
                },
                "timeentries": {
                  "type": "array"
                },
                "section_timezone": {
                  "type": "string"
                },
                "itilname": {
                  "type": "string"
                },
                "related_service_descriptions": {
                  "type": "string"
                },
                "related_businessapps_descriptions": {
                  "type": "string"
                },
                "related_service_category_names": {
                  "type": "string"
                },
                "projectinternaltask": {
                  "type": "boolean"
                },
                "appointment_id": {
                  "type": "integer"
                },
                "nextappointmentdate": {
                  "type": "string"
                },
                "firstname": {
                  "type": "string"
                },
                "lastname": {
                  "type": "string"
                },
                "connectedinstance_id": {
                  "type": "integer"
                },
                "web_url": {
                  "type": "string"
                },
                "api_url": {
                  "type": "string"
                },
                "action_number": {
                  "type": "integer"
                },
                "action_ticket_id": {
                  "type": "integer"
                },
                "action_datetime": {
                  "type": "string"
                },
                "action_outcome": {
                  "type": "string"
                },
                "action_chargerate": {
                  "type": "string"
                },
                "action_contract_ref": {
                  "type": "string"
                },
                "action_note": {
                  "type": "string"
                },
                "ticket_invoices_for_each_site": {
                  "type": "boolean"
                },
                "salesorder_id": {
                  "type": "integer"
                },
                "orderhead_id": {
                  "type": "integer"
                },
                "budgettype": {
                  "type": "string"
                },
                "requesttype_name": {
                  "type": "string"
                },
                "recalculate_billing": {
                  "type": "boolean"
                },
                "impactlevel": {
                  "type": "integer"
                },
                "supplier_id": {
                  "type": "integer"
                },
                "pr_id": {
                  "type": "integer"
                },
                "branch_id": {
                  "type": "integer"
                },
                "branch_name": {
                  "type": "string"
                },
                "update_milestone_id": {
                  "type": "integer"
                },
                "milestone_id": {
                  "type": "integer"
                },
                "milestone_name": {
                  "type": "string"
                },
                "milestone_billing_type": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "milestone_sequence": {
                  "type": "integer"
                },
                "milestone_status": {
                  "type": "integer"
                },
                "milestone_startdate": {
                  "type": "string"
                },
                "milestone_enddate": {
                  "type": "string"
                },
                "email_message_id": {
                  "type": "string"
                },
                "guid": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "reviewed": {
                  "type": "boolean"
                },
                "action_agent_name": {
                  "type": "string"
                },
                "merged_into_id": {
                  "type": "integer"
                },
                "reassigncount": {
                  "type": "integer"
                },
                "parent_status": {
                  "type": "integer"
                },
                "parent_agent": {
                  "type": "integer"
                },
                "child_status": {
                  "type": "integer"
                },
                "date_fully_closed": {
                  "type": "string"
                },
                "lastaction_chargerate": {
                  "type": "string"
                },
                "hover_summary": {
                  "type": "string"
                },
                "slatimeelapsed": {
                  "type": "number"
                },
                "ai_summary": {
                  "type": "string"
                },
                "search_score": {
                  "type": "number"
                },
                "main_project_id": {
                  "type": "integer"
                },
                "is_maintenance": {
                  "type": "boolean"
                },
                "first_respond_by_date": {
                  "type": "string"
                },
                "sla_first_response_state": {
                  "type": "string"
                },
                "table": {
                  "type": "integer"
                },
                "use": {
                  "type": "string"
                },
                "canbevotedfor": {
                  "type": "boolean"
                },
                "supplier_reference": {
                  "type": "string"
                },
                "top_level_name": {
                  "type": "string"
                },
                "deleted_date": {
                  "type": "string"
                },
                "isbeingclosed": {
                  "type": "boolean"
                },
                "maximumRestrictedPriority": {
                  "type": "integer"
                },
                "primary_service_name": {
                  "type": "string"
                },
                "idsummary": {
                  "type": "string"
                },
                "scomclearance": {
                  "type": "string"
                },
                "scomalertid": {
                  "type": "string"
                },
                "statusseq": {
                  "type": "integer"
                },
                "statuscolor": {
                  "type": "string"
                },
                "next_appointment_type": {
                  "type": "integer"
                },
                "account_manager": {
                  "type": "string"
                },
                "orionalert": {
                  "type": "integer"
                },
                "orionnote": {
                  "type": "string"
                },
                "orionwho": {
                  "type": "integer"
                },
                "product_key": {
                  "type": "string"
                },
                "rapid7_action_count": {
                  "type": "string"
                },
                "rapid7_ticketrrn": {
                  "type": "string"
                },
                "rapid7_ticketinvid": {
                  "type": "string"
                },
                "ticketage": {
                  "type": "number"
                },
                "ninja_id": {
                  "type": "string"
                },
                "teams_ticket_icon": {
                  "type": "string"
                },
                "lastactiondateteams": {
                  "type": "string"
                },
                "priority_name": {
                  "type": "string"
                },
                "useful_count": {
                  "type": "integer"
                },
                "notuseful_count": {
                  "type": "integer"
                },
                "sitepostcode": {
                  "type": "string"
                },
                "mailbox": {
                  "type": "string"
                },
                "userdepartments": {
                  "type": "string"
                },
                "updateservicestatus": {
                  "type": "boolean"
                },
                "servicestatusnote": {
                  "type": "string"
                },
                "itil_requesttype_id": {
                  "type": "integer"
                },
                "startdatetime": {
                  "type": "string"
                },
                "enddatetime": {
                  "type": "string"
                },
                "closure_agent_id": {
                  "type": "integer"
                },
                "closed_in_integration_system": {
                  "type": "boolean"
                },
                "newrelic_id": {
                  "type": "string"
                },
                "createdfromautomationstdid": {
                  "type": "integer"
                },
                "created_from_automation_entityid": {
                  "type": "integer"
                },
                "ticket_tags": {
                  "type": "string"
                },
                "status_change_frozen": {
                  "type": "boolean"
                },
                "approval_status": {
                  "type": "integer"
                },
                "opp_country_name": {
                  "type": "string"
                },
                "opp_region_name": {
                  "type": "string"
                },
                "invoiceseperatelyoverride": {
                  "type": "boolean"
                },
                "purchaseordernumber": {
                  "type": "string"
                },
                "overrideticketcost": {
                  "type": "number"
                },
                "budgethours": {
                  "type": "string"
                },
                "created_by": {
                  "type": "string"
                },
                "additional_agents": {
                  "type": "array"
                },
                "client_to_invoice_to_id": {
                  "type": "integer"
                },
                "primary_issue": {
                  "type": "object"
                },
                "primary_workitem": {
                  "type": "object"
                },
                "billing_plan_text": {
                  "type": "string"
                },
                "default_appointment_summary": {
                  "type": "string"
                },
                "default_appointment_details": {
                  "type": "string"
                },
                "agent_signature": {
                  "type": "string"
                },
                "customer_signature": {
                  "type": "string"
                },
                "new_agent_signature": {
                  "type": "string"
                },
                "new_customer_signature": {
                  "type": "string"
                },
                "ticket_client_to_invoice_to_id": {
                  "type": "integer"
                },
                "billable_time": {
                  "type": "number"
                },
                "invoiceable_time": {
                  "type": "number"
                },
                "owning_service": {
                  "type": "integer"
                },
                "owning_service_name": {
                  "type": "string"
                },
                "_open_search_score": {
                  "type": "number"
                },
                "ticket_timezone": {
                  "type": "string"
                },
                "reference": {
                  "type": "string"
                },
                "latitude": {
                  "type": "number"
                },
                "longitude": {
                  "type": "number"
                },
                "change_all_day": {
                  "type": "boolean"
                },
                "change_window_type": {
                  "type": "integer"
                },
                "search_count": {
                  "type": "integer"
                },
                "slastate": {
                  "type": "string"
                },
                "is_opportunity": {
                  "type": "boolean"
                },
                "user_email2": {
                  "type": "string"
                },
                "user_email3": {
                  "type": "string"
                },
                "dl_cf_email_value": {
                  "type": "string"
                },
                "risklevel": {
                  "type": "integer"
                },
                "_importtypeid": {
                  "type": "integer"
                },
                "_importthirdpartyid": {
                  "type": "string"
                },
                "_importtype": {
                  "type": "string"
                },
                "new_external_link": {
                  "type": "object"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_isupdateimport": {
                  "type": "boolean"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "_match_integration_button_caption": {
                  "type": "string"
                },
                "_match_integration_button_url": {
                  "type": "string"
                },
                "_match_integration_button_icon": {
                  "type": "string"
                }
              }
            },
            "description": "Related Tickets"
          },
          "new_related_tickets": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "dateoccurred": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "details": {
                  "type": "string"
                },
                "status_id": {
                  "type": "integer"
                },
                "status_name": {
                  "type": "string"
                },
                "tickettype_id": {
                  "type": "integer"
                },
                "tickettype_name": {
                  "type": "string"
                },
                "sla_id": {
                  "type": "integer"
                },
                "sla_name": {
                  "type": "string"
                },
                "priority_id": {
                  "type": "integer"
                },
                "client_id": {
                  "type": "integer"
                },
                "client_name": {
                  "type": "string"
                },
                "site_id": {
                  "type": "integer"
                },
                "site_name": {
                  "type": "string"
                },
                "user_id": {
                  "type": "integer"
                },
                "user_name": {
                  "type": "string"
                },
                "team_id": {
                  "type": "integer"
                },
                "team": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agent_name": {
                  "type": "string"
                },
                "category_1": {
                  "type": "string"
                },
                "category_2": {
                  "type": "string"
                },
                "category_3": {
                  "type": "string"
                },
                "category_4": {
                  "type": "string"
                },
                "categoryid_1": {
                  "type": "integer"
                },
                "categoryid_2": {
                  "type": "integer"
                },
                "categoryid_3": {
                  "type": "integer"
                },
                "categoryid_4": {
                  "type": "integer"
                },
                "category_1_display": {
                  "type": "string"
                },
                "category_2_display": {
                  "type": "string"
                },
                "category_3_display": {
                  "type": "string"
                },
                "category_4_display": {
                  "type": "string"
                },
                "estimate": {
                  "type": "number"
                },
                "estimatedays": {
                  "type": "number"
                },
                "projecttimepercentage": {
                  "type": "number"
                },
                "projectcompletionpercentage": {
                  "type": "number"
                },
                "projectearlieststart": {
                  "type": "string"
                },
                "projectlatestend": {
                  "type": "string"
                },
                "timetaken": {
                  "type": "number"
                },
                "faigeneratedsummary_list": {
                  "type": "string"
                },
                "chargehours": {
                  "type": "number"
                },
                "nonchargehours": {
                  "type": "number"
                },
                "travelhours": {
                  "type": "number"
                },
                "totalmileage": {
                  "type": "number"
                },
                "itemsprice": {
                  "type": "number"
                },
                "items": {
                  "type": "string"
                },
                "supplier_name": {
                  "type": "string"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_count": {
                  "type": "integer"
                },
                "child_count_open": {
                  "type": "integer"
                },
                "attachment_count": {
                  "type": "integer"
                },
                "flagged": {
                  "type": "boolean"
                },
                "read": {
                  "type": "boolean"
                },
                "enduserstatus": {
                  "type": "integer"
                },
                "onhold": {
                  "type": "boolean"
                },
                "respondbydate": {
                  "type": "string"
                },
                "responsedate": {
                  "type": "string"
                },
                "first_responsedate": {
                  "type": "string"
                },
                "responsestartdate": {
                  "type": "string"
                },
                "slaresponsestate": {
                  "type": "string"
                },
                "fixbydate": {
                  "type": "string"
                },
                "dateclosed": {
                  "type": "string"
                },
                "dateassigned": {
                  "type": "string"
                },
                "excludefromsla": {
                  "type": "boolean"
                },
                "slaholdtime": {
                  "type": "number"
                },
                "site_timezone": {
                  "type": "string"
                },
                "parentguid": {
                  "type": "string"
                },
                "parentassign": {
                  "type": "boolean"
                },
                "slaactiondate": {
                  "type": "string"
                },
                "slapercused": {
                  "type": "number"
                },
                "slatimeleft": {
                  "type": "number"
                },
                "currentelapsedhours": {
                  "type": "number"
                },
                "lastactiondate": {
                  "type": "string"
                },
                "last_update": {
                  "type": "string"
                },
                "lastchildactiondate": {
                  "type": "string"
                },
                "organisation_id": {
                  "type": "integer"
                },
                "department_id": {
                  "type": "integer"
                },
                "reportedby": {
                  "type": "string"
                },
                "user_email": {
                  "type": "string"
                },
                "emailtolist": {
                  "type": "string"
                },
                "emailtolistsupplier": {
                  "type": "string"
                },
                "emailcclist": {
                  "type": "string"
                },
                "emailcclistsupplier": {
                  "type": "string"
                },
                "matched_kb_id": {
                  "type": "integer"
                },
                "release_note": {
                  "type": "string"
                },
                "product_id": {
                  "type": "integer"
                },
                "product_name": {
                  "type": "string"
                },
                "release_id": {
                  "type": "integer"
                },
                "release_name": {
                  "type": "string"
                },
                "release2_id": {
                  "type": "integer"
                },
                "release2_name": {
                  "type": "string"
                },
                "release3_id": {
                  "type": "integer"
                },
                "release3_name": {
                  "type": "string"
                },
                "child_ticket_id_string": {
                  "type": "string"
                },
                "asset_key_field_string": {
                  "type": "string"
                },
                "asset_type_name": {
                  "type": "string"
                },
                "workflow_name": {
                  "type": "string"
                },
                "workflow_stage": {
                  "type": "string"
                },
                "workflow_stage_id": {
                  "type": "integer"
                },
                "workflow_stage_number": {
                  "type": "string"
                },
                "lastincomingemail": {
                  "type": "string"
                },
                "child_ticket_ids": {
                  "type": "array"
                },
                "nextactivitydate": {
                  "type": "string"
                },
                "nextactivityorappointmentdate": {
                  "type": "string"
                },
                "inventory_number": {
                  "type": "string"
                },
                "workflow_id": {
                  "type": "integer"
                },
                "workflow_step": {
                  "type": "integer"
                },
                "workflow_seq": {
                  "type": "integer"
                },
                "pipeline_stage_id": {
                  "type": "integer"
                },
                "pipeline_stage_name": {
                  "type": "string"
                },
                "hasbeenclosed": {
                  "type": "boolean"
                },
                "unread_child_action_count": {
                  "type": "integer"
                },
                "unread_related_action_count": {
                  "type": "integer"
                },
                "child_action_count": {
                  "type": "integer"
                },
                "parent_subject": {
                  "type": "string"
                },
                "related_action_count": {
                  "type": "integer"
                },
                "is_vip": {
                  "type": "boolean"
                },
                "isimportantcontact": {
                  "type": "boolean"
                },
                "inactive": {
                  "type": "boolean"
                },
                "impact": {
                  "type": "integer"
                },
                "urgency": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "startdate_timezone": {
                  "type": "string"
                },
                "startdate_with_timezone": {
                  "type": "object"
                },
                "starttime": {
                  "type": "string"
                },
                "starttimeslot": {
                  "type": "integer"
                },
                "targetdate": {
                  "type": "string"
                },
                "targetdate_timezone": {
                  "type": "string"
                },
                "targetdate_with_timezone": {
                  "type": "object"
                },
                "targettime": {
                  "type": "string"
                },
                "targettimeslot": {
                  "type": "integer"
                },
                "targetpercused": {
                  "type": "number"
                },
                "targettimeleft": {
                  "type": "number"
                },
                "deadlinedate": {
                  "type": "string"
                },
                "followupdate": {
                  "type": "string"
                },
                "oppcontactname": {
                  "type": "string"
                },
                "oppcompanyname": {
                  "type": "string"
                },
                "oppemailaddress": {
                  "type": "string"
                },
                "oppcustomertitle": {
                  "type": "string"
                },
                "opptel": {
                  "type": "string"
                },
                "oppaddr1": {
                  "type": "string"
                },
                "oppaddr2": {
                  "type": "string"
                },
                "oppaddr3": {
                  "type": "string"
                },
                "oppaddr4": {
                  "type": "string"
                },
                "opppostcode": {
                  "type": "string"
                },
                "oppcountry": {
                  "type": "string"
                },
                "oppregion": {
                  "type": "string"
                },
                "opptype": {
                  "type": "string"
                },
                "oppvalue": {
                  "type": "number"
                },
                "oppvalue_monthly": {
                  "type": "number"
                },
                "oppvalue_annual": {
                  "type": "number"
                },
                "oppvalue_oneoff": {
                  "type": "number"
                },
                "oppconversionprobability": {
                  "type": "number"
                },
                "oppvalueadjusted": {
                  "type": "number"
                },
                "oppprofit": {
                  "type": "number"
                },
                "oppcurrentsystem": {
                  "type": "string"
                },
                "oppcompetitors": {
                  "type": "string"
                },
                "opptrialdate": {
                  "type": "string"
                },
                "oppdemodate": {
                  "type": "string"
                },
                "oppdiscountdate": {
                  "type": "string"
                },
                "oppattemptsmade": {
                  "type": "integer"
                },
                "oppconverteddate": {
                  "type": "string"
                },
                "oppproductchosen": {
                  "type": "string"
                },
                "oppreason": {
                  "type": "string"
                },
                "opphear": {
                  "type": "string"
                },
                "opptimezonename": {
                  "type": "string"
                },
                "oppclosurecategory": {
                  "type": "integer"
                },
                "cost": {
                  "type": "number"
                },
                "quantity": {
                  "type": "integer"
                },
                "projecttimebudget": {
                  "type": "number"
                },
                "projectmoneybudget": {
                  "type": "number"
                },
                "projecttimeactual": {
                  "type": "number"
                },
                "projectmoneyactual": {
                  "type": "number"
                },
                "lastnote": {
                  "type": "string"
                },
                "lastnote_date": {
                  "type": "string"
                },
                "userdef1": {
                  "type": "string"
                },
                "userdef2": {
                  "type": "string"
                },
                "userdef3": {
                  "type": "string"
                },
                "userdef4": {
                  "type": "string"
                },
                "userdef5": {
                  "type": "string"
                },
                "source": {
                  "type": "integer"
                },
                "release_important": {
                  "type": "boolean"
                },
                "releasenotegroup_name": {
                  "type": "string"
                },
                "releasenotegroup_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "integer"
                },
                "third_party_id_string": {
                  "type": "string"
                },
                "supplier_status": {
                  "type": "integer"
                },
                "contract_refextra": {
                  "type": "string"
                },
                "appointment_type": {
                  "type": "integer"
                },
                "customfields": {
                  "type": "array"
                },
                "timeentries": {
                  "type": "array"
                },
                "section_timezone": {
                  "type": "string"
                },
                "itilname": {
                  "type": "string"
                },
                "related_service_descriptions": {
                  "type": "string"
                },
                "related_businessapps_descriptions": {
                  "type": "string"
                },
                "related_service_category_names": {
                  "type": "string"
                },
                "projectinternaltask": {
                  "type": "boolean"
                },
                "appointment_id": {
                  "type": "integer"
                },
                "nextappointmentdate": {
                  "type": "string"
                },
                "firstname": {
                  "type": "string"
                },
                "lastname": {
                  "type": "string"
                },
                "connectedinstance_id": {
                  "type": "integer"
                },
                "web_url": {
                  "type": "string"
                },
                "api_url": {
                  "type": "string"
                },
                "action_number": {
                  "type": "integer"
                },
                "action_ticket_id": {
                  "type": "integer"
                },
                "action_datetime": {
                  "type": "string"
                },
                "action_outcome": {
                  "type": "string"
                },
                "action_chargerate": {
                  "type": "string"
                },
                "action_contract_ref": {
                  "type": "string"
                },
                "action_note": {
                  "type": "string"
                },
                "ticket_invoices_for_each_site": {
                  "type": "boolean"
                },
                "salesorder_id": {
                  "type": "integer"
                },
                "orderhead_id": {
                  "type": "integer"
                },
                "budgettype": {
                  "type": "string"
                },
                "requesttype_name": {
                  "type": "string"
                },
                "recalculate_billing": {
                  "type": "boolean"
                },
                "impactlevel": {
                  "type": "integer"
                },
                "supplier_id": {
                  "type": "integer"
                },
                "pr_id": {
                  "type": "integer"
                },
                "branch_id": {
                  "type": "integer"
                },
                "branch_name": {
                  "type": "string"
                },
                "update_milestone_id": {
                  "type": "integer"
                },
                "milestone_id": {
                  "type": "integer"
                },
                "milestone_name": {
                  "type": "string"
                },
                "milestone_billing_type": {
                  "type": "integer"
                },
                "milestone_value": {
                  "type": "number"
                },
                "milestone_sequence": {
                  "type": "integer"
                },
                "milestone_status": {
                  "type": "integer"
                },
                "milestone_startdate": {
                  "type": "string"
                },
                "milestone_enddate": {
                  "type": "string"
                },
                "email_message_id": {
                  "type": "string"
                },
                "guid": {
                  "type": "string"
                },
                "colour": {
                  "type": "string"
                },
                "reviewed": {
                  "type": "boolean"
                },
                "action_agent_name": {
                  "type": "string"
                },
                "merged_into_id": {
                  "type": "integer"
                },
                "reassigncount": {
                  "type": "integer"
                },
                "parent_status": {
                  "type": "integer"
                },
                "parent_agent": {
                  "type": "integer"
                },
                "child_status": {
                  "type": "integer"
                },
                "date_fully_closed": {
                  "type": "string"
                },
                "lastaction_chargerate": {
                  "type": "string"
                },
                "hover_summary": {
                  "type": "string"
                },
                "slatimeelapsed": {
                  "type": "number"
                },
                "ai_summary": {
                  "type": "string"
                },
                "search_score": {
                  "type": "number"
                },
                "main_project_id": {
                  "type": "integer"
                },
                "is_maintenance": {
                  "type": "boolean"
                },
                "first_respond_by_date": {
                  "type": "string"
                },
                "sla_first_response_state": {
                  "type": "string"
                },
                "table": {
                  "type": "integer"
                },
                "use": {
                  "type": "string"
                },
                "canbevotedfor": {
                  "type": "boolean"
                },
                "supplier_reference": {
                  "type": "string"
                },
                "top_level_name": {
                  "type": "string"
                },
                "deleted_date": {
                  "type": "string"
                },
                "isbeingclosed": {
                  "type": "boolean"
                },
                "maximumRestrictedPriority": {
                  "type": "integer"
                },
                "primary_service_name": {
                  "type": "string"
                },
                "idsummary": {
                  "type": "string"
                },
                "scomclearance": {
                  "type": "string"
                },
                "scomalertid": {
                  "type": "string"
                },
                "statusseq": {
                  "type": "integer"
                },
                "statuscolor": {
                  "type": "string"
                },
                "next_appointment_type": {
                  "type": "integer"
                },
                "account_manager": {
                  "type": "string"
                },
                "orionalert": {
                  "type": "integer"
                },
                "orionnote": {
                  "type": "string"
                },
                "orionwho": {
                  "type": "integer"
                },
                "product_key": {
                  "type": "string"
                },
                "rapid7_action_count": {
                  "type": "string"
                },
                "rapid7_ticketrrn": {
                  "type": "string"
                },
                "rapid7_ticketinvid": {
                  "type": "string"
                },
                "ticketage": {
                  "type": "number"
                },
                "ninja_id": {
                  "type": "string"
                },
                "teams_ticket_icon": {
                  "type": "string"
                },
                "lastactiondateteams": {
                  "type": "string"
                },
                "priority_name": {
                  "type": "string"
                },
                "useful_count": {
                  "type": "integer"
                },
                "notuseful_count": {
                  "type": "integer"
                },
                "sitepostcode": {
                  "type": "string"
                },
                "mailbox": {
                  "type": "string"
                },
                "userdepartments": {
                  "type": "string"
                },
                "updateservicestatus": {
                  "type": "boolean"
                },
                "servicestatusnote": {
                  "type": "string"
                },
                "itil_requesttype_id": {
                  "type": "integer"
                },
                "startdatetime": {
                  "type": "string"
                },
                "enddatetime": {
                  "type": "string"
                },
                "closure_agent_id": {
                  "type": "integer"
                },
                "closed_in_integration_system": {
                  "type": "boolean"
                },
                "newrelic_id": {
                  "type": "string"
                },
                "createdfromautomationstdid": {
                  "type": "integer"
                },
                "created_from_automation_entityid": {
                  "type": "integer"
                },
                "ticket_tags": {
                  "type": "string"
                },
                "status_change_frozen": {
                  "type": "boolean"
                },
                "approval_status": {
                  "type": "integer"
                },
                "opp_country_name": {
                  "type": "string"
                },
                "opp_region_name": {
                  "type": "string"
                },
                "invoiceseperatelyoverride": {
                  "type": "boolean"
                },
                "purchaseordernumber": {
                  "type": "string"
                },
                "overrideticketcost": {
                  "type": "number"
                },
                "budgethours": {
                  "type": "string"
                },
                "created_by": {
                  "type": "string"
                },
                "additional_agents": {
                  "type": "array"
                },
                "client_to_invoice_to_id": {
                  "type": "integer"
                },
                "primary_issue": {
                  "type": "object"
                },
                "primary_workitem": {
                  "type": "object"
                },
                "billing_plan_text": {
                  "type": "string"
                },
                "default_appointment_summary": {
                  "type": "string"
                },
                "default_appointment_details": {
                  "type": "string"
                },
                "agent_signature": {
                  "type": "string"
                },
                "customer_signature": {
                  "type": "string"
                },
                "new_agent_signature": {
                  "type": "string"
                },
                "new_customer_signature": {
                  "type": "string"
                },
                "ticket_client_to_invoice_to_id": {
                  "type": "integer"
                },
                "billable_time": {
                  "type": "number"
                },
                "invoiceable_time": {
                  "type": "number"
                },
                "owning_service": {
                  "type": "integer"
                },
                "owning_service_name": {
                  "type": "string"
                },
                "_open_search_score": {
                  "type": "number"
                },
                "ticket_timezone": {
                  "type": "string"
                },
                "reference": {
                  "type": "string"
                },
                "latitude": {
                  "type": "number"
                },
                "longitude": {
                  "type": "number"
                },
                "change_all_day": {
                  "type": "boolean"
                },
                "change_window_type": {
                  "type": "integer"
                },
                "search_count": {
                  "type": "integer"
                },
                "slastate": {
                  "type": "string"
                },
                "is_opportunity": {
                  "type": "boolean"
                },
                "user_email2": {
                  "type": "string"
                },
                "user_email3": {
                  "type": "string"
                },
                "dl_cf_email_value": {
                  "type": "string"
                },
                "risklevel": {
                  "type": "integer"
                },
                "_importtypeid": {
                  "type": "integer"
                },
                "_importthirdpartyid": {
                  "type": "string"
                },
                "_importtype": {
                  "type": "string"
                },
                "new_external_link": {
                  "type": "object"
                },
                "import_details_id": {
                  "type": "integer"
                },
                "_isupdateimport": {
                  "type": "boolean"
                },
                "_match_thirdparty_id": {
                  "type": "string"
                },
                "_match_integration_id": {
                  "type": "integer"
                },
                "_match_integration_name": {
                  "type": "string"
                },
                "_match_integration_button_caption": {
                  "type": "string"
                },
                "_match_integration_button_url": {
                  "type": "string"
                },
                "_match_integration_button_icon": {
                  "type": "string"
                }
              }
            },
            "description": "New Related Tickets"
          },
          "unrelate_from_ticket_id": {
            "type": "integer",
            "format": "int32",
            "description": "Unrelate From Ticket Id"
          },
          "ecommerce_orders": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "eo_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "third_party_order_id": {
                  "type": "string"
                },
                "third_party_order_url": {
                  "type": "string"
                }
              }
            },
            "description": "Ecommerce Orders"
          },
          "hide_feedback": {
            "type": "boolean",
            "description": "Hide Feedback"
          },
          "workflow_history": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "moved_from": {
                  "type": "integer"
                },
                "moved_to": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "moved_from_stage": {
                  "type": "integer"
                },
                "moved_to_stage": {
                  "type": "integer"
                },
                "moved_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "target_hours": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "target_met": {
                  "type": "boolean"
                },
                "override_date": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "action_id": {
                  "type": "integer"
                }
              }
            },
            "description": "Workflow History"
          },
          "connectwisermm_ticketid": {
            "type": "string",
            "description": "Connectwisermm Ticketid"
          },
          "colour_rule": {
            "type": "integer",
            "format": "int32",
            "description": "Colour Rule"
          },
          "google_reviewdata": {
            "type": "object",
            "description": "Google Reviewdata"
          },
          "google_questiondata": {
            "type": "object",
            "description": "Google Questiondata"
          },
          "original_agent": {
            "type": "integer",
            "format": "int32",
            "description": "Original Agent"
          },
          "oppjobtitle": {
            "type": "string",
            "description": "The oppjobtitle value"
          },
          "do_lookups": {
            "type": "boolean",
            "description": "Do Lookups"
          },
          "liongard_system_id": {
            "type": "integer",
            "format": "int32",
            "description": "Liongard System Id"
          },
          "bigpanda_id": {
            "type": "string",
            "description": "Bigpanda Id"
          },
          "contributors": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "user_id": {
                  "type": "integer"
                },
                "username": {
                  "type": "string"
                },
                "agent_id": {
                  "type": "integer"
                },
                "agentname": {
                  "type": "string"
                },
                "code": {
                  "type": "integer"
                },
                "rolename": {
                  "type": "string"
                },
                "ticketid": {
                  "type": "integer"
                },
                "note": {
                  "type": "string"
                },
                "contributor_type": {
                  "type": "integer"
                },
                "quality": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "The contributors value"
          },
          "internet_message_id": {
            "type": "string",
            "description": "Internet Message Id"
          },
          "matching_value": {
            "type": "string",
            "description": "Matching Value"
          },
          "sqlimport_id": {
            "type": "integer",
            "format": "int32",
            "description": "Sqlimport Id"
          },
          "respondbydateadjusted": {
            "type": "boolean",
            "description": "The respondbydateadjusted value"
          },
          "date_dependencies": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "parentfaultid": {
                  "type": "integer"
                },
                "faultid": {
                  "type": "integer"
                },
                "dependentfaultid": {
                  "type": "integer"
                },
                "dependent_ticket_description": {
                  "type": "string"
                },
                "ticket_description": {
                  "type": "string"
                },
                "applied_from_template": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Date Dependencies"
          },
          "new_milestone_ticket": {
            "type": "integer",
            "format": "int32",
            "description": "New Milestone Ticket"
          },
          "assets_columns": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "columns_id": {
                  "type": "integer"
                },
                "column_seq": {
                  "type": "integer"
                },
                "column_name": {
                  "type": "string"
                },
                "width": {
                  "type": "integer"
                },
                "order_seq": {
                  "type": "integer"
                },
                "order_desc": {
                  "type": "boolean"
                },
                "column_title_override": {
                  "type": "string"
                },
                "groupbystatus": {
                  "type": "integer"
                },
                "column_default_width": {
                  "type": "integer"
                },
                "columns_guid": {
                  "type": "string"
                }
              }
            },
            "description": "Assets Columns"
          },
          "slaresponseexcuse": {
            "type": "string",
            "description": "The slaresponseexcuse value"
          },
          "can_add_cc_followers": {
            "type": "boolean",
            "description": "Can Add Cc Followers"
          },
          "_fromchatprofileid": {
            "type": "string",
            "description": "The fromchatprofileid value"
          },
          "lapsafe_count": {
            "type": "integer",
            "format": "int32",
            "description": "Lapsafe Count"
          },
          "olas": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "fault_id": {
                  "type": "integer"
                },
                "target_id": {
                  "type": "integer"
                },
                "target_name": {
                  "type": "string"
                },
                "target_hours": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "target_date": {
                  "type": "string"
                },
                "target_met": {
                  "type": "boolean"
                },
                "status": {
                  "type": "integer"
                },
                "dates": {
                  "type": "array"
                },
                "target": {
                  "type": "object"
                },
                "start_date": {
                  "type": "string"
                },
                "pause_date": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "end_date": {
                  "type": "string"
                },
                "rule_id": {
                  "type": "integer"
                },
                "team_id": {
                  "type": "integer"
                },
                "priority_id": {
                  "type": "integer"
                },
                "stage_id": {
                  "type": "integer"
                },
                "step_id": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                }
              }
            },
            "description": "The olas value"
          },
          "ola_count": {
            "type": "integer",
            "format": "int32",
            "description": "Ola Count"
          },
          "new_workflow_history": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "moved_from": {
                  "type": "integer"
                },
                "moved_to": {
                  "type": "integer"
                },
                "flow_id": {
                  "type": "integer"
                },
                "moved_from_stage": {
                  "type": "integer"
                },
                "moved_to_stage": {
                  "type": "integer"
                },
                "moved_date": {
                  "type": "string"
                },
                "target_date": {
                  "type": "string"
                },
                "target_hours": {
                  "type": "number"
                },
                "actual_hours": {
                  "type": "number"
                },
                "target_met": {
                  "type": "boolean"
                },
                "override_date": {
                  "type": "string"
                },
                "summary": {
                  "type": "string"
                },
                "action_id": {
                  "type": "integer"
                }
              }
            },
            "description": "New Workflow History"
          },
          "default_slack_channel_name": {
            "type": "string",
            "description": "Default Slack Channel Name"
          },
          "show_channel_create": {
            "type": "boolean",
            "description": "Show Channel Create"
          },
          "slack_channel_id": {
            "type": "string",
            "description": "Slack Channel Id"
          },
          "slack_callback_id": {
            "type": "string",
            "description": "Slack Callback Id"
          },
          "ai_suggested_priority": {
            "type": "string",
            "description": "Ai Suggested Priority"
          },
          "ai_suggested_urgency": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Suggested Urgency"
          },
          "ai_suggested_impact": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Suggested Impact"
          },
          "ai_suggested_resolution": {
            "type": "string",
            "description": "Ai Suggested Resolution"
          },
          "ai_generated_summary": {
            "type": "string",
            "description": "Ai Generated Summary"
          },
          "ai_search_query": {
            "type": "string",
            "description": "Ai Search Query"
          },
          "ai_suggested_type": {
            "type": "string",
            "description": "Ai Suggested Type"
          },
          "ai_sentiment_analysis": {
            "type": "string",
            "description": "Ai Sentiment Analysis"
          },
          "ai_satisfaction_level": {
            "type": "string",
            "description": "Ai Satisfaction Level"
          },
          "ai_tonality": {
            "type": "string",
            "description": "Ai Tonality"
          },
          "_isagentuser": {
            "type": "boolean",
            "description": "The isagentuser value"
          },
          "ai_survey_score": {
            "type": "integer",
            "format": "int32",
            "description": "Ai Survey Score"
          },
          "ai_survey_comment": {
            "type": "string",
            "description": "Ai Survey Comment"
          },
          "freshdesk_ticket_data": {
            "type": "object",
            "description": "Freshdesk Ticket Data"
          },
          "freshdesk_group_name": {
            "type": "string",
            "description": "Freshdesk Group Name"
          },
          "freshdesk_agent_name": {
            "type": "string",
            "description": "Freshdesk Agent Name"
          },
          "freshdesk_agent_email": {
            "type": "string",
            "description": "Freshdesk Agent Email"
          },
          "freshdesk_product_name": {
            "type": "string",
            "description": "Freshdesk Product Name"
          },
          "matched_kb_id_acessible_to_user": {
            "type": "boolean",
            "description": "Matched Kb Id Acessible To User"
          },
          "remotesession_count": {
            "type": "integer",
            "format": "int32",
            "description": "Remotesession Count"
          },
          "search_index_sync_timestamp": {
            "type": "string",
            "format": "date-time",
            "description": "Search Index Sync Timestamp"
          },
          "search_index_sync_batches": {
            "type": "integer",
            "format": "int32",
            "description": "Search Index Sync Batches"
          },
          "new_whe_": {
            "type": "string",
            "format": "date-time",
            "description": "New Whe"
          },
          "new_actioncode": {
            "type": "integer",
            "format": "int32",
            "description": "New Actioncode"
          },
          "notepad": {
            "type": "string",
            "description": "The notepad value"
          },
          "embedding_match_timestamp": {
            "type": "string",
            "format": "date-time",
            "description": "Embedding Match Timestamp"
          },
          "_re_index": {
            "type": "boolean",
            "description": "Re Index"
          },
          "_fetch_matches": {
            "type": "boolean",
            "description": "Fetch Matches"
          },
          "workflow_move_date_override": {
            "type": "string",
            "format": "date-time",
            "description": "Workflow Move Date Override"
          },
          "lookup_search": {
            "type": "string",
            "description": "Lookup Search"
          },
          "agent_booking_type": {
            "type": "integer",
            "format": "int32",
            "description": "Agent Booking Type"
          },
          "pandadoc_attachment": {
            "type": "integer",
            "format": "int32",
            "description": "Pandadoc Attachment"
          },
          "pandadoc_attachment_name": {
            "type": "string",
            "description": "Pandadoc Attachment Name"
          },
          "pandadoc_attachment_url": {
            "type": "string",
            "description": "Pandadoc Attachment Url"
          },
          "thirdparty_url": {
            "type": "string",
            "description": "Thirdparty Url"
          },
          "security_signal_id": {
            "type": "string",
            "description": "Security Signal Id"
          },
          "datadog_id": {
            "type": "string",
            "description": "Datadog Id"
          },
          "ai_conversation_summary": {
            "type": "string",
            "description": "Ai Conversation Summary"
          },
          "incomingevent_count": {
            "type": "integer",
            "format": "int32",
            "description": "Incomingevent Count"
          },
          "azure_connection_id": {
            "type": "integer",
            "format": "int32",
            "description": "Azure Connection Id"
          },
          "kblinkid": {
            "type": "integer",
            "format": "int32",
            "description": "The kblinkid value"
          },
          "ticket_client_to_invoice_to_id": {
            "type": "integer",
            "format": "int32",
            "description": "Ticket Client To Invoice To Id"
          },
          "ticket_client_to_invoice_to_name": {
            "type": "string",
            "description": "Ticket Client To Invoice To Name"
          },
          "_prevent_outgoing": {
            "type": "boolean",
            "description": "Prevent Outgoing"
          },
          "dont_copy_history": {
            "type": "boolean",
            "description": "Dont Copy History"
          },
          "user_linked_sites": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "table_id": {
                  "type": "integer"
                },
                "module_id": {
                  "type": "integer"
                },
                "integration_name": {
                  "type": "string"
                },
                "halo_id": {
                  "type": "integer"
                },
                "third_party_id": {
                  "type": "string"
                },
                "third_party_desc": {
                  "type": "string"
                },
                "third_party_type": {
                  "type": "string"
                },
                "third_party_url": {
                  "type": "string"
                },
                "third_party_assigned_to": {
                  "type": "string"
                },
                "third_party_count": {
                  "type": "integer"
                },
                "primary": {
                  "type": "boolean"
                },
                "halo_desc": {
                  "type": "string"
                },
                "halo_second_id": {
                  "type": "integer"
                },
                "halo_second_desc": {
                  "type": "string"
                },
                "extra_match_field": {
                  "type": "string"
                },
                "details_id": {
                  "type": "integer"
                },
                "third_party_secondary_id": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                },
                "third_party_status": {
                  "type": "string"
                },
                "third_party_priority": {
                  "type": "string"
                },
                "_match": {
                  "type": "boolean"
                },
                "populate_url": {
                  "type": "boolean"
                },
                "date_created": {
                  "type": "string"
                },
                "date_updated": {
                  "type": "string"
                },
                "subscription_id": {
                  "type": "string"
                },
                "new_subscription_key": {
                  "type": "string"
                },
                "subscription_expiry": {
                  "type": "string"
                },
                "_webhookaction": {
                  "type": "integer"
                },
                "revisions": {
                  "type": "integer"
                },
                "dont_move_existing_assets": {
                  "type": "boolean"
                },
                "chat_message_count": {
                  "type": "integer"
                },
                "third_party_additional_id": {
                  "type": "string"
                },
                "description": {
                  "type": "string"
                },
                "update_existing_link": {
                  "type": "boolean"
                },
                "filters": {
                  "type": "array"
                },
                "parent_id": {
                  "type": "integer"
                },
                "child_links": {
                  "type": "array"
                },
                "url_for_linked_entity": {
                  "type": "string"
                },
                "url_for_linked_entity_caption": {
                  "type": "string"
                },
                "icon_for_linked_entity_caption": {
                  "type": "string"
                }
              }
            },
            "description": "User Linked Sites"
          },
          "prepay_threshold": {
            "type": "object",
            "description": "Prepay Threshold"
          },
          "automation_entity_type": {
            "type": "integer",
            "format": "int32",
            "description": "Automation Entity Type"
          },
          "make_automation_entity_inactive": {
            "type": "boolean",
            "description": "Make Automation Entity Inactive"
          },
          "is_downtime": {
            "type": "boolean",
            "description": "Is Downtime"
          },
          "add_tags": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "text": {
                  "type": "string"
                },
                "add_to_kbid": {
                  "type": "integer"
                },
                "add_to_ctid": {
                  "type": "integer"
                },
                "add_to_stid": {
                  "type": "integer"
                },
                "_warning": {
                  "type": "string"
                },
                "add_to_stdid": {
                  "type": "integer"
                },
                "type": {
                  "type": "integer"
                }
              }
            },
            "description": "Add Tags"
          },
          "locked_by_agentid": {
            "type": "integer",
            "format": "int32",
            "description": "Locked By Agentid"
          },
          "_forceunlock": {
            "type": "boolean",
            "description": "The forceunlock value"
          },
          "_is_aisuggestion_merge": {
            "type": "boolean",
            "description": "Is Aisuggestion Merge"
          },
          "service_linked_device": {
            "type": "integer",
            "format": "int32",
            "description": "Service Linked Device"
          },
          "quick_ticket_link_text": {
            "type": "string",
            "description": "Quick Ticket Link Text"
          },
          "_override_child_merge_type": {
            "type": "integer",
            "format": "int32",
            "description": "Override Child Merge Type"
          },
          "next_review_date": {
            "type": "string",
            "format": "date-time",
            "description": "Next Review Date"
          },
          "kb_pdf_template": {
            "type": "integer",
            "format": "int32",
            "description": "Kb Pdf Template"
          },
          "kb_pdftemplate_name": {
            "type": "string",
            "description": "Kb Pdftemplate Name"
          },
          "template_when_linked": {
            "type": "integer",
            "format": "int32",
            "description": "Template When Linked"
          },
          "templatewhenlinked_name": {
            "type": "string",
            "description": "Templatewhenlinked Name"
          },
          "statement_of_work_added": {
            "type": "boolean",
            "description": "Statement Of Work Added"
          },
          "_remove_pipeline_stage": {
            "type": "boolean",
            "description": "Remove Pipeline Stage"
          },
          "order_line_price": {
            "type": "number",
            "format": "double",
            "description": "Order Line Price"
          },
          "order_line_composite_key": {
            "type": "object",
            "description": "Order Line Composite Key"
          },
          "_can_view_att": {
            "type": "boolean",
            "description": "Can View Att"
          },
          "_can_upload_att": {
            "type": "boolean",
            "description": "Can Upload Att"
          },
          "_can_download_att": {
            "type": "boolean",
            "description": "Can Download Att"
          },
          "_can_edit_att": {
            "type": "boolean",
            "description": "Can Edit Att"
          },
          "_can_view_action_history": {
            "type": "boolean",
            "description": "Can View Action History"
          },
          "risk_score": {
            "type": "number",
            "format": "double",
            "description": "Risk Score"
          },
          "from_catalogue": {
            "type": "boolean",
            "description": "From Catalogue"
          },
          "enduser_role_ids": {
            "type": "array",
            "items": {
              "type": "integer"
            },
            "description": "Enduser Role Ids"
          },
          "order_sequence": {
            "type": "integer",
            "format": "int32",
            "description": "Order Sequence"
          },
          "order_update_to": {
            "type": "integer",
            "format": "int32",
            "description": "Order Update To"
          },
          "order_update_from": {
            "type": "integer",
            "format": "int32",
            "description": "Order Update From"
          },
          "workflow_html_to_show_on_progress": {
            "type": "string",
            "description": "Workflow Html To Show On Progress"
          },
          "requesttype_group_id": {
            "type": "integer",
            "format": "int32",
            "description": "Requesttype Group Id"
          },
          "is_ai_indexable": {
            "type": "boolean",
            "description": "Is Ai Indexable"
          },
          "qualifications_matched": {
            "type": "string",
            "description": "Qualifications Matched"
          },
          "hoursinvoiced": {
            "type": "number",
            "format": "double",
            "description": "The hoursinvoiced value"
          },
          "_kbduplicate01_ok": {
            "type": "boolean",
            "description": "Kbduplicate01 Ok"
          },
          "kb_ai_summary": {
            "type": "string",
            "description": "Kb Ai Summary"
          },
          "duplicate_kbs": {
            "type": "string",
            "description": "Duplicate Kbs"
          },
          "billing_type": {
            "type": "integer",
            "format": "int32",
            "description": "Billing Type"
          },
          "ai_suggested_category": {
            "type": "string",
            "description": "Ai Suggested Category"
          },
          "related_ticket_count": {
            "type": "integer",
            "format": "int32",
            "description": "Related Ticket Count"
          },
          "estimate_lat_long": {
            "type": "boolean",
            "description": "Estimate Lat Long"
          },
          "get_address_from_opp_company_name": {
            "type": "boolean",
            "description": "Get Address From Opp Company Name"
          },
          "templateuser_override": {
            "type": "boolean",
            "description": "Templateuser Override"
          },
          "resource_booking_use_date_range": {
            "type": "boolean",
            "description": "Resource Booking Use Date Range"
          },
          "resource_booking_asset_advanced_search": {
            "type": "string",
            "description": "Resource Booking Asset Advanced Search"
          },
          "resource_booking_end_date": {
            "type": "string",
            "format": "date-time",
            "description": "Resource Booking End Date"
          },
          "overriding_rates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "area": {
                  "type": "integer"
                },
                "contract_id": {
                  "type": "integer"
                },
                "charge_id": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "expirydate": {
                  "type": "string"
                },
                "rate": {
                  "type": "number"
                },
                "mileage_rate": {
                  "type": "number"
                },
                "org": {
                  "type": "integer"
                },
                "minimum": {
                  "type": "number"
                },
                "increment": {
                  "type": "number"
                },
                "oohmultiplier": {
                  "type": "number"
                },
                "holidaymultiplier": {
                  "type": "number"
                },
                "weekendmultiplier": {
                  "type": "number"
                },
                "surcharge": {
                  "type": "boolean"
                },
                "round": {
                  "type": "integer"
                },
                "useagentworkinghours": {
                  "type": "boolean"
                },
                "use_budget_rate": {
                  "type": "boolean"
                },
                "current": {
                  "type": "boolean"
                },
                "current_rate": {
                  "type": "number"
                },
                "use_for_travel": {
                  "type": "boolean"
                },
                "use_for_mileage": {
                  "type": "boolean"
                },
                "travel_surchargeid": {
                  "type": "integer"
                },
                "contractmultiplier": {
                  "type": "number"
                },
                "rateoverride": {
                  "type": "number"
                },
                "override_surcharge": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "tree_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "agents": {
                  "type": "array"
                },
                "agentslist": {
                  "type": "string"
                }
              }
            },
            "description": "Overriding Rates"
          },
          "project_overriding_rates": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "id": {
                  "type": "integer"
                },
                "area": {
                  "type": "integer"
                },
                "contract_id": {
                  "type": "integer"
                },
                "charge_id": {
                  "type": "integer"
                },
                "startdate": {
                  "type": "string"
                },
                "expirydate": {
                  "type": "string"
                },
                "rate": {
                  "type": "number"
                },
                "mileage_rate": {
                  "type": "number"
                },
                "org": {
                  "type": "integer"
                },
                "minimum": {
                  "type": "number"
                },
                "increment": {
                  "type": "number"
                },
                "oohmultiplier": {
                  "type": "number"
                },
                "holidaymultiplier": {
                  "type": "number"
                },
                "weekendmultiplier": {
                  "type": "number"
                },
                "surcharge": {
                  "type": "boolean"
                },
                "round": {
                  "type": "integer"
                },
                "useagentworkinghours": {
                  "type": "boolean"
                },
                "use_budget_rate": {
                  "type": "boolean"
                },
                "current": {
                  "type": "boolean"
                },
                "current_rate": {
                  "type": "number"
                },
                "use_for_travel": {
                  "type": "boolean"
                },
                "use_for_mileage": {
                  "type": "boolean"
                },
                "travel_surchargeid": {
                  "type": "integer"
                },
                "contractmultiplier": {
                  "type": "number"
                },
                "rateoverride": {
                  "type": "number"
                },
                "override_surcharge": {
                  "type": "boolean"
                },
                "_warning": {
                  "type": "string"
                },
                "tree_id": {
                  "type": "integer"
                },
                "ticket_id": {
                  "type": "integer"
                },
                "agents": {
                  "type": "array"
                },
                "agentslist": {
                  "type": "string"
                }
              }
            },
            "description": "Project Overriding Rates"
          },
          "hubspot_id": {
            "type": "string",
            "description": "Hubspot Id"
          },
          "hubspot_url": {
            "type": "string",
            "description": "Hubspot Url"
          },
          "table": {
            "type": "integer",
            "format": "int32",
            "enum": [
              0,
              1,
              2,
              3,
              4,
              5,
              6,
              7,
              8,
              9,
              980,
              986,
              987,
              988,
              989,
              990,
              991,
              992,
              993,
              995,
              996,
              997,
              998,
              999,
              1001,
              1002,
              1003,
              1005,
              1006,
              1007,
              1008,
              1009,
              1010,
              1011,
              1012,
              1013,
              1014,
              1015,
              1016,
              1017,
              1018,
              1019,
              1020,
              1021,
              1022,
              1023,
              1024,
              1025,
              1026,
              1027,
              1029,
              1030,
              1031,
              1035,
              -1
            ],
            "description": "The table value"
          },
          "use": {
            "type": "string",
            "description": "The use value"
          },
          "canbevotedfor": {
            "type": "boolean",
            "description": "The canbevotedfor value"
          },
          "supplier_reference": {
            "type": "string",
            "description": "Supplier Reference"
          },
          "top_level_name": {
            "type": "string",
            "description": "Top Level Name"
          },
          "deleted_date": {
            "type": "string",
            "format": "date-time",
            "description": "Deleted Date"
          },
          "isbeingclosed": {
            "type": "boolean",
            "description": "The isbeingclosed value"
          },
          "maximumRestrictedPriority": {
            "type": "integer",
            "format": "int32",
            "description": "Maximum Restricted Priority"
          },
          "primary_service_name": {
            "type": "string",
            "description": "Primary Service Name"
          },
          "idsummary": {
            "type": "string",
            "description": "The idsummary value"
          },
          "scomclearance": {
            "type": "string",
            "description": "The scomclearance value"
          },
          "scomalertid": {
            "type": "string",
            "description": "The scomalertid value"
          },
          "statusseq": {
            "type": "integer",
            "format": "int32",
            "description": "The statusseq value"
          },
          "statuscolor": {
            "type": "string",
            "description": "The statuscolor value"
          },
          "next_appointment_type": {
            "type": "integer",
            "format": "int32",
            "description": "Next Appointment Type"
          },
          "account_manager": {
            "type": "string",
            "description": "Account Manager"
          },
          "orionalert": {
            "type": "integer",
            "format": "int32",
            "description": "The orionalert value"
          },
          "orionnote": {
            "type": "string",
            "description": "The orionnote value"
          },
          "orionwho": {
            "type": "integer",
            "format": "int32",
            "description": "The orionwho value"
          },
          "product_key": {
            "type": "string",
            "description": "Product Key"
          },
          "rapid7_action_count": {
            "type": "string",
            "description": "Rapid7 Action Count"
          },
          "rapid7_ticketrrn": {
            "type": "string",
            "description": "Rapid7 Ticketrrn"
          },
          "rapid7_ticketinvid": {
            "type": "string",
            "description": "Rapid7 Ticketinvid"
          },
          "ticketage": {
            "type": "number",
            "format": "double",
            "description": "The ticketage value"
          },
          "ninja_id": {
            "type": "string",
            "description": "Ninja Id"
          },
          "teams_ticket_icon": {
            "type": "string",
            "description": "Teams Ticket Icon"
          },
          "lastactiondateteams": {
            "type": "string",
            "description": "The lastactiondateteams value"
          },
          "priority_name": {
            "type": "string",
            "description": "Priority Name"
          },
          "useful_count": {
            "type": "integer",
            "format": "int32",
            "description": "Useful Count"
          },
          "notuseful_count": {
            "type": "integer",
            "format": "int32",
            "description": "Notuseful Count"
          },
          "sitepostcode": {
            "type": "string",
            "description": "The sitepostcode value"
          },
          "mailbox": {
            "type": "string",
            "description": "The mailbox value"
          },
          "userdepartments": {
            "type": "string",
            "description": "The userdepartments value"
          },
          "updateservicestatus": {
            "type": "boolean",
            "description": "The updateservicestatus value"
          },
          "servicestatusnote": {
            "type": "string",
            "description": "The servicestatusnote value"
          },
          "itil_requesttype_id": {
            "type": "integer",
            "format": "int32",
            "description": "Itil Requesttype Id"
          },
          "startdatetime": {
            "type": "string",
            "format": "date-time",
            "description": "The startdatetime value"
          },
          "enddatetime": {
            "type": "string",
            "format": "date-time",
            "description": "The enddatetime value"
          },
          "closure_agent_id": {
            "type": "integer",
            "format": "int32",
            "description": "Closure Agent Id"
          },
          "closed_in_integration_system": {
            "type": "boolean",
            "description": "Closed In Integration System"
          },
          "createdfromautomationstdid": {
            "type": "integer",
            "format": "int32",
            "description": "The createdfromautomationstdid value"
          },
          "created_from_automation_entityid": {
            "type": "integer",
            "format": "int32",
            "description": "Created From Automation Entityid"
          },
          "ticket_tags": {
            "type": "string",
            "description": "Ticket Tags"
          },
          "status_change_frozen": {
            "type": "boolean",
            "description": "Status Change Frozen"
          },
          "approval_status": {
            "type": "integer",
            "format": "int32",
            "description": "Approval Status"
          },
          "opp_country_name": {
            "type": "string",
            "description": "Opp Country Name"
          },
          "opp_region_name": {
            "type": "string",
            "description": "Opp Region Name"
          },
          "invoiceseperatelyoverride": {
            "type": "boolean",
            "description": "The invoiceseperatelyoverride value"
          },
          "purchaseordernumber": {
            "type": "string",
            "description": "The purchaseordernumber value"
          },
          "overrideticketcost": {
            "type": "number",
            "format": "double",
            "description": "The overrideticketcost value"
          },
          "budgethours": {
            "type": "string",
            "description": "The budgethours value"
          },
          "created_by": {
            "type": "string",
            "description": "Created By"
          },
          "additional_agents": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "faultid": {
                  "type": "integer"
                },
                "id": {
                  "type": "integer"
                },
                "name": {
                  "type": "string"
                },
                "email": {
                  "type": "string"
                },
                "_warning": {
                  "type": "string"
                }
              }
            },
            "description": "Additional Agents"
          },
          "client_to_invoice_to_id": {
            "type": "integer",
            "format": "int32",
            "description": "Client To Invoice To Id"
          },
          "primary_issue": {
            "type": "object",
            "description": "Primary Issue"
          },
          "primary_workitem": {
            "type": "object",
            "description": "Primary Workitem"
          },
          "billing_plan_text": {
            "type": "string",
            "description": "Billing Plan Text"
          },
          "default_appointment_summary": {
            "type": "string",
            "description": "Default Appointment Summary"
          },
          "default_appointment_details": {
            "type": "string",
            "description": "Default Appointment Details"
          },
          "agent_signature": {
            "type": "string",
            "description": "Agent Signature"
          },
          "customer_signature": {
            "type": "string",
            "description": "Customer Signature"
          },
          "new_agent_signature": {
            "type": "string",
            "description": "New Agent Signature"
          },
          "new_customer_signature": {
            "type": "string",
            "description": "New Customer Signature"
          },
          "billable_time": {
            "type": "number",
            "format": "double",
            "description": "Billable Time"
          },
          "invoiceable_time": {
            "type": "number",
            "format": "double",
            "description": "Invoiceable Time"
          },
          "owning_service": {
            "type": "integer",
            "format": "int32",
            "description": "Owning Service"
          },
          "owning_service_name": {
            "type": "string",
            "description": "Owning Service Name"
          },
          "_open_search_score": {
            "type": "number",
            "format": "float",
            "description": "Open Search Score"
          },
          "ticket_timezone": {
            "type": "string",
            "description": "Ticket Timezone"
          },
          "reference": {
            "type": "string",
            "description": "The reference value"
          },
          "latitude": {
            "type": "number",
            "format": "double",
            "description": "The latitude value"
          },
          "longitude": {
            "type": "number",
            "format": "double",
            "description": "The longitude value"
          },
          "change_all_day": {
            "type": "boolean",
            "description": "Change All Day"
          },
          "change_window_type": {
            "type": "integer",
            "format": "int32",
            "description": "Change Window Type"
          },
          "search_count": {
            "type": "integer",
            "format": "int32",
            "description": "Search Count"
          },
          "slastate": {
            "type": "string",
            "description": "The slastate value"
          },
          "is_opportunity": {
            "type": "boolean",
            "description": "Is Opportunity"
          },
          "user_email2": {
            "type": "string",
            "description": "User Email2"
          },
          "user_email3": {
            "type": "string",
            "description": "User Email3"
          },
          "dl_cf_email_value": {
            "type": "string",
            "description": "Dl Cf Email Value"
          },
          "risklevel": {
            "type": "integer",
            "format": "int32",
            "description": "The risklevel value"
          },
          "_importtypeid": {
            "type": "integer",
            "format": "int32",
            "description": "The importtypeid value"
          },
          "_importthirdpartyid": {
            "type": "string",
            "description": "The importthirdpartyid value"
          },
          "_importtype": {
            "type": "string",
            "description": "The importtype value"
          },
          "new_external_link": {
            "type": "object",
            "description": "New External Link"
          },
          "import_details_id": {
            "type": "integer",
            "format": "int32",
            "description": "Import Details Id"
          },
          "_isupdateimport": {
            "type": "boolean",
            "description": "The isupdateimport value"
          },
          "_match_integration_button_caption": {
            "type": "string",
            "description": "Match Integration Button Caption"
          },
          "_match_integration_button_url": {
            "type": "string",
            "description": "Match Integration Button Url"
          },
          "_match_integration_button_icon": {
            "type": "string",
            "description": "Match Integration Button Icon"
          }
        }
      },
      "description": "Request body"
    }
  },
  "required": [
    "PCID"
  ]
}