> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pinkfish.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# freshservice-problems

> Freshservice Problems — manage problem tickets, notes, tasks, and time entries

**Server path:** `/freshservice-problems` | **Type:** Application | **PCID required:** Yes

## Tools

| Tool                                                                                                  | Description                   |
| ----------------------------------------------------------------------------------------------------- | ----------------------------- |
| [`freshservice_problems_create_problem`](#freshservice_problems_create_problem)                       | Create a Problem              |
| [`freshservice_problems_create_problem_note`](#freshservice_problems_create_problem_note)             | Create a Problem Note         |
| [`freshservice_problems_create_problem_task`](#freshservice_problems_create_problem_task)             | Create a Problem Task         |
| [`freshservice_problems_create_problem_time_entry`](#freshservice_problems_create_problem_time_entry) | Create a Problem Time Entry   |
| [`freshservice_problems_delete_problem`](#freshservice_problems_delete_problem)                       | Delete a Problem              |
| [`freshservice_problems_delete_problem_note`](#freshservice_problems_delete_problem_note)             | Delete a Problem Note         |
| [`freshservice_problems_delete_problem_task`](#freshservice_problems_delete_problem_task)             | Delete a Problem Task         |
| [`freshservice_problems_delete_problem_time_entry`](#freshservice_problems_delete_problem_time_entry) | Delete a Problem Time Entry   |
| [`freshservice_problems_get_problem`](#freshservice_problems_get_problem)                             | View a Problem                |
| [`freshservice_problems_get_problem_note`](#freshservice_problems_get_problem_note)                   | View a Problem Note           |
| [`freshservice_problems_get_problem_task`](#freshservice_problems_get_problem_task)                   | View a Problem Task           |
| [`freshservice_problems_get_problem_time_entry`](#freshservice_problems_get_problem_time_entry)       | View a Problem Time Entry     |
| [`freshservice_problems_list_problem_fields`](#freshservice_problems_list_problem_fields)             | List All Problem Fields       |
| [`freshservice_problems_list_problem_notes`](#freshservice_problems_list_problem_notes)               | List All Problem Notes        |
| [`freshservice_problems_list_problem_tasks`](#freshservice_problems_list_problem_tasks)               | List All Problem Tasks        |
| [`freshservice_problems_list_problem_time_entries`](#freshservice_problems_list_problem_time_entries) | List All Problem Time Entries |
| [`freshservice_problems_list_problems`](#freshservice_problems_list_problems)                         | List All Problems             |
| [`freshservice_problems_restore_problem`](#freshservice_problems_restore_problem)                     | Restore a Problem             |
| [`freshservice_problems_update_problem`](#freshservice_problems_update_problem)                       | Update a Problem              |
| [`freshservice_problems_update_problem_note`](#freshservice_problems_update_problem_note)             | Update a Problem Note         |
| [`freshservice_problems_update_problem_task`](#freshservice_problems_update_problem_task)             | Update a Problem Task         |
| [`freshservice_problems_update_problem_time_entry`](#freshservice_problems_update_problem_time_entry) | Update a Problem Time Entry   |

***

## freshservice\_problems\_create\_problem

Create a Problem

**Parameters:**

| Parameter       | Type      | Required | Default | Description                          |
| --------------- | --------- | -------- | ------- | ------------------------------------ |
| `agent_id`      | integer   | No       | —       | Assigned agent                       |
| `assets`        | object\[] | No       | —       | Associated assets                    |
| `category`      | string    | No       | —       | The category value                   |
| `custom_fields` | object    | No       | —       | Custom fields                        |
| `department_id` | integer   | No       | —       | Department                           |
| `description`   | string    | No       | —       | HTML description                     |
| `due_by`        | string    | Yes      | —       | Due date (ISO 8601)                  |
| `group_id`      | integer   | No       | —       | Assigned group                       |
| `impact`        | integer   | No       | —       | 1=Low, 2=Medium, 3=High              |
| `known_error`   | boolean   | No       | —       | Known error                          |
| `priority`      | integer   | No       | —       | 1=Low, 2=Medium, 3=High, 4=Urgent    |
| `requester_id`  | integer   | Yes      | —       | Initiator ID                         |
| `status`        | integer   | No       | —       | 1=Open, 2=Change Requested, 3=Closed |
| `sub_category`  | string    | No       | —       | Sub-category                         |
| `subject`       | string    | Yes      | —       | The subject value                    |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "agent_id": {
        "type": "integer",
        "description": "Assigned agent"
      },
      "assets": {
        "type": "array",
        "items": {
          "type": "object"
        },
        "description": "Associated assets"
      },
      "category": {
        "type": "string",
        "description": "The category value"
      },
      "custom_fields": {
        "type": "object",
        "description": "Custom fields"
      },
      "department_id": {
        "type": "integer",
        "description": "Department"
      },
      "description": {
        "type": "string",
        "description": "HTML description"
      },
      "due_by": {
        "type": "string",
        "description": "Due date (ISO 8601)"
      },
      "group_id": {
        "type": "integer",
        "description": "Assigned group"
      },
      "impact": {
        "type": "integer",
        "description": "1=Low, 2=Medium, 3=High"
      },
      "known_error": {
        "type": "boolean",
        "description": "Known error"
      },
      "priority": {
        "type": "integer",
        "description": "1=Low, 2=Medium, 3=High, 4=Urgent"
      },
      "requester_id": {
        "type": "integer",
        "description": "Initiator ID"
      },
      "status": {
        "type": "integer",
        "description": "1=Open, 2=Change Requested, 3=Closed"
      },
      "sub_category": {
        "type": "string",
        "description": "Sub-category"
      },
      "subject": {
        "type": "string",
        "description": "The subject value"
      }
    },
    "required": [
      "PCID",
      "due_by",
      "requester_id",
      "subject"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_create\_problem\_note

Create a Problem Note

**Parameters:**

| Parameter       | Type      | Required | Default | Description      |
| --------------- | --------- | -------- | ------- | ---------------- |
| `problem_id`    | integer   | Yes      | —       | Problem ID       |
| `body`          | string    | Yes      | —       | Note HTML body   |
| `notify_emails` | string\[] | No       | —       | Emails to notify |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "body": {
        "type": "string",
        "description": "Note HTML body"
      },
      "notify_emails": {
        "type": "array",
        "items": {
          "type": "string"
        },
        "description": "Emails to notify"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "body"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_create\_problem\_task

Create a Problem Task

**Parameters:**

| Parameter       | Type    | Required | Default | Description                        |
| --------------- | ------- | -------- | ------- | ---------------------------------- |
| `problem_id`    | integer | Yes      | —       | Problem ID                         |
| `agent_id`      | integer | No       | —       | Assigned agent ID                  |
| `description`   | string  | No       | —       | Task description                   |
| `due_date`      | string  | No       | —       | Due date (ISO 8601)                |
| `group_id`      | integer | No       | —       | Assigned group ID                  |
| `notify_before` | integer | No       | —       | Seconds before due date to notify  |
| `status`        | integer | No       | —       | 1=Open, 2=In Progress, 3=Completed |
| `title`         | string  | Yes      | —       | Task title                         |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "agent_id": {
        "type": "integer",
        "description": "Assigned agent ID"
      },
      "description": {
        "type": "string",
        "description": "Task description"
      },
      "due_date": {
        "type": "string",
        "description": "Due date (ISO 8601)"
      },
      "group_id": {
        "type": "integer",
        "description": "Assigned group ID"
      },
      "notify_before": {
        "type": "integer",
        "description": "Seconds before due date to notify"
      },
      "status": {
        "type": "integer",
        "description": "1=Open, 2=In Progress, 3=Completed"
      },
      "title": {
        "type": "string",
        "description": "Task title"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "title"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_create\_problem\_time\_entry

Create a Problem Time Entry

**Parameters:**

| Parameter     | Type    | Required | Default | Description                   |
| ------------- | ------- | -------- | ------- | ----------------------------- |
| `problem_id`  | integer | Yes      | —       | Problem ID                    |
| `agent_id`    | integer | Yes      | —       | Agent ID (mandatory)          |
| `billable`    | boolean | No       | —       | Billable entry (default true) |
| `executed_at` | string  | No       | —       | When work was done (ISO 8601) |
| `note`        | string  | No       | —       | Description of work           |
| `start_time`  | string  | No       | —       | Start time (ISO 8601)         |
| `task_id`     | integer | No       | —       | Associated task ID            |
| `time_spent`  | string  | No       | —       | Time spent in hh:mm format    |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "agent_id": {
        "type": "integer",
        "description": "Agent ID (mandatory)"
      },
      "billable": {
        "type": "boolean",
        "description": "Billable entry (default true)"
      },
      "executed_at": {
        "type": "string",
        "description": "When work was done (ISO 8601)"
      },
      "note": {
        "type": "string",
        "description": "Description of work"
      },
      "start_time": {
        "type": "string",
        "description": "Start time (ISO 8601)"
      },
      "task_id": {
        "type": "integer",
        "description": "Associated task ID"
      },
      "time_spent": {
        "type": "string",
        "description": "Time spent in hh:mm format"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "agent_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_delete\_problem

Delete a Problem

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_delete\_problem\_note

Delete a Problem Note

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |
| `note_id`    | integer | Yes      | —       | Note ID     |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "note_id": {
        "type": "integer",
        "description": "Note ID"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "note_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_delete\_problem\_task

Delete a Problem Task

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |
| `task_id`    | integer | Yes      | —       | Task ID     |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "task_id": {
        "type": "integer",
        "description": "Task ID"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "task_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_delete\_problem\_time\_entry

Delete a Problem Time Entry

**Parameters:**

| Parameter       | Type    | Required | Default | Description   |
| --------------- | ------- | -------- | ------- | ------------- |
| `problem_id`    | integer | Yes      | —       | Problem ID    |
| `time_entry_id` | integer | Yes      | —       | Time Entry ID |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "time_entry_id": {
        "type": "integer",
        "description": "Time Entry ID"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "time_entry_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_get\_problem

View a Problem

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_get\_problem\_note

View a Problem Note

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |
| `note_id`    | integer | Yes      | —       | Note ID     |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "note_id": {
        "type": "integer",
        "description": "Note ID"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "note_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_get\_problem\_task

View a Problem Task

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |
| `task_id`    | integer | Yes      | —       | Task ID     |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "task_id": {
        "type": "integer",
        "description": "Task ID"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "task_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_get\_problem\_time\_entry

View a Problem Time Entry

**Parameters:**

| Parameter       | Type    | Required | Default | Description   |
| --------------- | ------- | -------- | ------- | ------------- |
| `problem_id`    | integer | Yes      | —       | Problem ID    |
| `time_entry_id` | integer | Yes      | —       | Time Entry ID |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "time_entry_id": {
        "type": "integer",
        "description": "Time Entry ID"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "time_entry_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_list\_problem\_fields

List All Problem Fields

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      }
    },
    "required": [
      "PCID"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_list\_problem\_notes

List All Problem Notes

**Parameters:**

| Parameter    | Type    | Required | Default | Description              |
| ------------ | ------- | -------- | ------- | ------------------------ |
| `problem_id` | integer | Yes      | —       | Problem ID               |
| `page`       | integer | No       | —       | Page number              |
| `per_page`   | integer | No       | —       | Items per page (max 100) |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "page": {
        "type": "integer",
        "description": "Page number"
      },
      "per_page": {
        "type": "integer",
        "description": "Items per page (max 100)"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_list\_problem\_tasks

List All Problem Tasks

**Parameters:**

| Parameter    | Type    | Required | Default | Description              |
| ------------ | ------- | -------- | ------- | ------------------------ |
| `problem_id` | integer | Yes      | —       | Problem ID               |
| `page`       | integer | No       | —       | Page number              |
| `per_page`   | integer | No       | —       | Items per page (max 100) |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "page": {
        "type": "integer",
        "description": "Page number"
      },
      "per_page": {
        "type": "integer",
        "description": "Items per page (max 100)"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_list\_problem\_time\_entries

List All Problem Time Entries

**Parameters:**

| Parameter    | Type    | Required | Default | Description              |
| ------------ | ------- | -------- | ------- | ------------------------ |
| `problem_id` | integer | Yes      | —       | Problem ID               |
| `page`       | integer | No       | —       | Page number              |
| `per_page`   | integer | No       | —       | Items per page (max 100) |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "page": {
        "type": "integer",
        "description": "Page number"
      },
      "per_page": {
        "type": "integer",
        "description": "Items per page (max 100)"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_list\_problems

List All Problems

**Parameters:**

| Parameter      | Type    | Required | Default | Description              |
| -------------- | ------- | -------- | ------- | ------------------------ |
| `page`         | integer | No       | —       | Page number              |
| `per_page`     | integer | No       | —       | Items per page (max 100) |
| `workspace_id` | integer | No       | —       | Workspace                |
| `include`      | string  | No       | —       | Include stats            |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "page": {
        "type": "integer",
        "description": "Page number"
      },
      "per_page": {
        "type": "integer",
        "description": "Items per page (max 100)"
      },
      "workspace_id": {
        "type": "integer",
        "description": "Workspace"
      },
      "include": {
        "type": "string",
        "description": "Include stats"
      }
    },
    "required": [
      "PCID"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_restore\_problem

Restore a Problem

**Parameters:**

| Parameter    | Type    | Required | Default | Description |
| ------------ | ------- | -------- | ------- | ----------- |
| `problem_id` | integer | Yes      | —       | Problem ID  |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_update\_problem

Update a Problem

**Parameters:**

| Parameter       | Type    | Required | Default | Description           |
| --------------- | ------- | -------- | ------- | --------------------- |
| `problem_id`    | integer | Yes      | —       | Problem ID            |
| `agent_id`      | integer | No       | —       | Agent                 |
| `custom_fields` | object  | No       | —       | Custom fields         |
| `description`   | string  | No       | —       | The description value |
| `due_by`        | string  | No       | —       | Due date              |
| `group_id`      | integer | No       | —       | Group                 |
| `impact`        | integer | No       | —       | The impact value      |
| `known_error`   | boolean | No       | —       | Known error           |
| `priority`      | integer | No       | —       | The priority value    |
| `status`        | integer | No       | —       | The status value      |
| `subject`       | string  | No       | —       | The subject value     |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "agent_id": {
        "type": "integer",
        "description": "Agent"
      },
      "custom_fields": {
        "type": "object",
        "description": "Custom fields"
      },
      "description": {
        "type": "string",
        "description": "The description value"
      },
      "due_by": {
        "type": "string",
        "description": "Due date"
      },
      "group_id": {
        "type": "integer",
        "description": "Group"
      },
      "impact": {
        "type": "integer",
        "description": "The impact value"
      },
      "known_error": {
        "type": "boolean",
        "description": "Known error"
      },
      "priority": {
        "type": "integer",
        "description": "The priority value"
      },
      "status": {
        "type": "integer",
        "description": "The status value"
      },
      "subject": {
        "type": "string",
        "description": "The subject value"
      }
    },
    "required": [
      "PCID",
      "problem_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_update\_problem\_note

Update a Problem Note

**Parameters:**

| Parameter    | Type    | Required | Default | Description  |
| ------------ | ------- | -------- | ------- | ------------ |
| `problem_id` | integer | Yes      | —       | Problem ID   |
| `note_id`    | integer | Yes      | —       | Note ID      |
| `body`       | string  | No       | —       | Updated body |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "note_id": {
        "type": "integer",
        "description": "Note ID"
      },
      "body": {
        "type": "string",
        "description": "Updated body"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "note_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_update\_problem\_task

Update a Problem Task

**Parameters:**

| Parameter     | Type    | Required | Default | Description           |
| ------------- | ------- | -------- | ------- | --------------------- |
| `problem_id`  | integer | Yes      | —       | Problem ID            |
| `task_id`     | integer | Yes      | —       | Task ID               |
| `agent_id`    | integer | No       | —       | Assigned agent        |
| `description` | string  | No       | —       | The description value |
| `due_date`    | string  | No       | —       | Due date              |
| `group_id`    | integer | No       | —       | Assigned group        |
| `status`      | integer | No       | —       | The status value      |
| `title`       | string  | No       | —       | The title value       |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "task_id": {
        "type": "integer",
        "description": "Task ID"
      },
      "agent_id": {
        "type": "integer",
        "description": "Assigned agent"
      },
      "description": {
        "type": "string",
        "description": "The description value"
      },
      "due_date": {
        "type": "string",
        "description": "Due date"
      },
      "group_id": {
        "type": "integer",
        "description": "Assigned group"
      },
      "status": {
        "type": "integer",
        "description": "The status value"
      },
      "title": {
        "type": "string",
        "description": "The title value"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "task_id"
    ]
  }
  ```
</Expandable>

***

## freshservice\_problems\_update\_problem\_time\_entry

Update a Problem Time Entry

**Parameters:**

| Parameter       | Type    | Required | Default | Description        |
| --------------- | ------- | -------- | ------- | ------------------ |
| `problem_id`    | integer | Yes      | —       | Problem ID         |
| `time_entry_id` | integer | Yes      | —       | Time Entry ID      |
| `agent_id`      | integer | No       | —       | Agent ID           |
| `billable`      | boolean | No       | —       | The billable value |
| `executed_at`   | string  | No       | —       | Execution time     |
| `note`          | string  | No       | —       | Description        |
| `time_spent`    | string  | No       | —       | Time in hh:mm      |

<Expandable title="inputSchema">
  ```json theme={null}
  {
    "type": "object",
    "properties": {
      "PCID": {
        "type": "string",
        "description": "Pink Connect ID for the authenticated connection"
      },
      "problem_id": {
        "type": "integer",
        "description": "Problem ID"
      },
      "time_entry_id": {
        "type": "integer",
        "description": "Time Entry ID"
      },
      "agent_id": {
        "type": "integer",
        "description": "Agent ID"
      },
      "billable": {
        "type": "boolean",
        "description": "The billable value"
      },
      "executed_at": {
        "type": "string",
        "description": "Execution time"
      },
      "note": {
        "type": "string",
        "description": "Description"
      },
      "time_spent": {
        "type": "string",
        "description": "Time in hh:mm"
      }
    },
    "required": [
      "PCID",
      "problem_id",
      "time_entry_id"
    ]
  }
  ```
</Expandable>